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JB Water and Air

JB Water and Air


3932 E Presidio St, Mesa, AZ 85215

Description


When it comes to water treatment and general plumbing services, no one comes as close to perfection as the professionals at JB Water in Mesa, AZ. With a rich, 30-year history of delivering 100 percent customer satisfaction.

SERVICES


Reviews


Curtis F
Curtis F
5 years ago

Chad Thorpe
Chad Thorpe
3 weeks ago
Dave B. Thank you for the awesome service and the laughs today. Both have been needed.Dave was polite and got the job done well. Our water spout out back had been leaking, he changed it out with a new one and now our hose holds pressure in it again without spraying water out.

Cindy Morris
Cindy Morris
3 years ago

Briana Prieto
Briana Prieto
3 months ago
I just want to mention that Dave B. Had excellent service and he was so sweet to my son. My boy had so many questions on what he was doing with the sink and he was explaining everything to him but I just want to mention that he did a great job and I would request him specifically if I ever need work done ☺️

frances ryan
frances ryan
5 years ago

Chris Johnson
Chris Johnson
a month ago
Dave showed up looking professional and at the very beginning of his arrival window. Took care of the problem quickly without leaving any kind of mess for me later. I will gladly use JB Water & Air again and would recommend them to anyone looking for a reliable plumber.

Chris Byrne
Chris Byrne
a year ago
Will always call these guys for any repairs. JD is very knowledgeable and efficient. Totally knocked out the water heater and we were back up and running in no time! Recommend to anyone who needs great quality plumbing work!

missy woodmansee
missy woodmansee
6 years ago

Travis B
Travis B
a month ago
I cannot speak highly enough about the team over at JB water and air. They promptly responded with a call back for my a/c emergency, had technicians out to my home within the hour and the repair was completed thirty minutes later. The two technicians Fred and Michael were courteous, friendly, well trained, informative. I will recommend this company to anyone that is looking for a quality repair service. Thank you!

Hector Melendez
Hector Melendez
2 weeks ago
Great company willing to go the extra mile. Dave and Bruce did an extremely hour unpaid at my home and I appreciate them a lot!

johnston langham
johnston langham
4 years ago

Benjamin Mason
Benjamin Mason
3 years ago
Jacob was very professional and came in and handled the issue. So grateful for the prompt and professional service

Rita H
Rita H
4 years ago
Great place for all your plumbing needs. Missy is such a doll to talk to and provides great customer service.

michael lucier
michael lucier
3 years ago
I am a previous employee ,who went out on his own in a different scope of work. However I always take care of certain friends and family. When I travel for work this is the company I use for my own house and for my people when I can't be there. A plus customer service. All of my customers have good comments about them. Never have they tried to steal my clients...A++++

Tina Lafrance Moore
Tina Lafrance Moore
3 years ago
I have had issues with my shower for years. I contacted JB Water to ask questions and they walked me thru my choices, explained the different options on how to resolve my issues and took the time to answer all my questions. Most of my questions were answered before I could ask. They covered all the bases. Technician was amazingly polite, careful not to make much of a mess in my bathroom and explained everything so I know what was done. Highly Recommend!!!Thank you for making this a pleasant experience. I didn't have to worry about anything.

Patricia Beraud
Patricia Beraud
5 years ago

Cindy Allen
Cindy Allen
5 years ago

Jason Cunningham
Jason Cunningham
5 years ago
Jb water is awesome. My technition was JD and he did a great job professional and personal. I will recommend to all of my friends and family. A+ service. Thank you

richqqq
richqqq
5 years ago
JD Langham from JB Water is an awesome plumber. Fast, smart, friendly. The Best!

Lucy Hansen
Lucy Hansen
2 years ago
We have used them to buy and fix our Water Distillers for years. They do a great job and are very professional.

Lori C
Lori C
5 years ago
Whew JB Water was amazing! We had struggled for 4 months trying to find a company to help us hook up public sewer... and then we found JB Water. From beginning to end, they were on top of things, which wasn't easy considering all the problems we ran into. Rich was amazing with permits and engineering. Kevin was terrific with the installation process. Even the office staff was extremely helpful. Would definitely recommend them......

Michelle Da Rock
Michelle Da Rock
3 months ago
Jake Green was our technician. I am very impressed with the responding time, services, experience, and friendly customer service. Explain the problem and tackle it without any problems. Good humor.

Sheena Puhara
Sheena Puhara
7 months ago

Jorel Cook
Jorel Cook
6 years ago
My father and I have used JB water for a long time and they've always been great.

Tami McKenzie
Tami McKenzie
3 years ago
Not gonna lie, I was completely panicked when I discovered a water leak on the main pipe going into my house. Yes, I cover my pipes in the winter and my house is not quite 4 years old. Aaron did an amazing job, much appreciated JB Water! Thank you!!! I highly recommend JB Water! attaching before and after pictures

Rayna Broussard
Rayna Broussard
4 months ago
Jacob Freeman came and fixed our plumbing/toilet issue. He was very professional and nice! He got the job done in a timely manner as well.

dora pinter
dora pinter
11 months ago
JB Water is a quality service provider. We've tried several companies and this is by far is one of the best we have found. Thank you!

Shawni Porter
Shawni Porter
3 years ago

Deanna Jordan
Deanna Jordan
3 years ago
From my frantic call to Alejandro coming and reassuring me, it was a joy....I didnt feel like they saw dollar signs, they saw someone to help....thank you so much...they have my vote....my choice to call everytime!!!!

Autumn Gaumot
Autumn Gaumot
2 weeks ago
Dave and Bruce were very helpful and efficient at fixing my leaking sink and washer! Definitely recommend their service.

Terry Fleck
Terry Fleck
3 months ago
JB Water is the best plumbing company I have used in my over 30 years of owning rentals. I highly recommend them.

Cp
Cp
3 years ago
The team Jb Water sent out was amazing. Rob came right on time and did a spectacular job. We are excited now to have filtered water and a softener. Thank you.

David McCoy
David McCoy
5 months ago
Jake from state farm hooked us up THANKS!

Dawn Garza
Dawn Garza
3 years ago
So far, I can't say enough positive things about JB Water. Their prices are reasonable and their response time is outstanding. We used them at our home for a major repair and now I'm using them at my business. It's nice to finally have a name and a face I know instead of a multitude of techs coming through that don't know the history of our plumbing.

Sabrina Gage
Sabrina Gage
2 years ago
This company was amazing. I called them at about 11am. JD showed up about 25 minutes later. He was done in about 20/30minutes. He was very professional and knowledgeable. Cant beat the price either. They were the lowest out of everyone that I got a quote from. I will definitely recommend to friends and family. Thank you for your help on such short notice!

Florene Brinkerhoff
Florene Brinkerhoff
8 years ago
JB Water is the best plumbing company I've ever used. They are the only ones I call. Their people are courteous, from the front desk to the expert plumbers. They're fees are reasonable.
Florene Brinkerhoff

Chanel Lavant
Chanel Lavant
6 months ago
This company has no respect for indigenous people or their homes. We took losses including , sleep, food, electricity because of these people. They also showed no compassion or empathy for their mishap just as this kind of “F” up is normal. The manager Jerry still has not called me back to resolve my claims. This company has came into my home twice causing more damage that repair. My entire home was devastated by their disrespectful and drunk staff, they left their work debris, my house open and tore up for over 4 days . Bad karma and etc will befall everyone involved. No one here cared if my children were affected, by the loss, my holiday was affected .The damage that’s done will be done to unto them 10x fold. Their sins against us will not go without consequence .Update called the Attorney General they helped get a call back . The owner “felt” $400 was enough to cover everything I explained . Be wise choosing this risky company who is dross in character and values all around. His email says “ He enjoys spoiling you” with BS . Peace family

CARMEN JONES
CARMEN JONES
7 years ago
Kevin Dillon was very professional and polite answered my questions and was very helpful. Thank you.

Eric Keller
Eric Keller
5 years ago
Alejendro was exceptional at repairing a water leak nearly completely hidden in a chase at the corner of the kitchen wall.
Thanks again for a tough job well executed.

Diane Murray
Diane Murray
2 years ago
After many estimates from other plumbing companies who said my cracked pipe could not be repaired or replaced without demo’ing my fairly recent kitchen remodel, Lucas from JB Water advised me it could be done without taking out my cabinets and countertops and breaking through my decorative tile. He came in with Mario and Matthew this morning, and the 3 of them successfully completed the replacement in less than 3 hours. I am extremely relieved and grateful and would recommend this Company to family and friends based on the excellent job this team did for me this morning. Thank you so much.

Ms Pulliam
Ms Pulliam
2 months ago
Someone came and turned our water on full blast and flooded the front and the backyard by the air conditioning units. Luckily, we caught them on camera and Dave with JB Water came within 30 mins to fix the problem. He even gave us a free inspection on the rest of our plumbing! 5 stars for Dave and 5 stars for JB Water!

Francine Alfano
Francine Alfano
6 years ago
Always on time. Very reasonable and professional.

Jana Reed
Jana Reed
5 years ago
Thank you JB Water team you guys responded to our needs so quickly. As a General Contractor we have to respond to our customers needs quickly we needed a plumbing bid in less than 24 hours and you guys took care of us. Everything came in very reasonable. Our customer loved it. We have been using your services for years and will continue!!!

Tom L Davidson DC
Tom L Davidson DC
6 years ago

Danni Klitso
Danni Klitso
5 months ago
Jake was very professional and went the extra mile.

Thom Carson
Thom Carson
3 years ago
JD is great - knowledgeable, personable, honest and straightforward. He moved a gas line for us a discovered a very dangerous situation left by the previous home owner. I would not hesitate to call on him again for our gas or plumbing needs.

Deborah Hamel
Deborah Hamel
7 years ago
JB Water has been our company of choice for 16 years, because we can ALWAYS count on Dallan Randall and his crew to respond quickly and perform reliable work. We had a water leak over the garage, July 2nd, July 4th weekend. Our guest saw the leak Saturday afternoon and called us, we were in New Mexico traveling. We called JB Water and within a couple of hours, Mike Root was at the house, in the attic repairing the leak. By 8 p.m. Saturday evening, all the plumbing had been repaired and Mike called us to let us know the cost for repairs, what he found and what he did. The water was on and everything was in good working order. He was courteous and respectful not only with us, but with our guests. We highly recommend JB Water for all of your plumbing and water conditioning needs. Dr. Terence and Deborah Hamel

Patrick Gallagher
Patrick Gallagher
5 years ago
Service men knowledgeable, efficient, and performed work excellently.

Andrew Greenfield
Andrew Greenfield
5 years ago
JB Water did a great job installing a Durastill Water Distiller in my home. Sold and Installed by Dallan. 4 years onward, just called them for a service part and they were FANTASTIC!

Michael Justice
Michael Justice
6 years ago
JB Water came out to our property and did a great job! They came out as scheduled and fixed the issue for less than I thought it would be! Great company.

Porchalyn Age
Porchalyn Age
5 months ago
Jake did an amazing job servicing my family’s needs. He was quick and knowledgeable in everything. I most definitely recommend!!
Thanks again!!

Jake Beeson
Jake Beeson
2 years ago
Water Softener and RO system: Great job Clay; he was courteous, knowledgeable, and professional. I had some clients from out of town and Clay made them feel comfortable and confident in his recommendations.

Daisy Badger
Daisy Badger
4 months ago
The technicians, staff and management are top notch. They are highly responsive and diligent about getting our propties scheduled quickly. They provide detailed estimates with photos and explanations that anyone is easily able to understand. Working with this vendor has been by far the best!

Kristal Burch Moses
Kristal Burch Moses
a year ago
I received a $230 water bill and cried. Water company was no help just said you a have a leak somewhere. Luckily my rental management company calls JB Waters right away and in less than 24 hours they were out here. So friendly and answered all my questions no matter how dumb some could be, explained everything in detail without making me feel stupid. Within 5 minutes of inspection he finds the issue and gets right to work fixing it. Now I feel better about next months water bill. Thank you so much for coming out so fast and fixing my water leak!!!

Jennifer Foster
Jennifer Foster
3 years ago
I am so happy with JB water.  We actually had a job done at our personal home and our rental and I am so happy with both of them.  The technicians were honest, clean and wonderful.   They cleaned up after the job and they were so friendly.   On top of that we are going through a lot in my family right now and one of the technicians spoke with the owner of Jb water and they took like $700 off the bill.  We have been clients of your company for many years and I would never use any other plumbing company and I would only ever refer JB water.  You are wonderful.  I also want to mention they get to you right away and they are super responsive.I want to specifically call out the plumber Johnston langham who even in this heat did an outdoor job and saved me money. He deserves to be plumber of the year.

Aaron Jeziorski
Aaron Jeziorski
5 years ago
Bought a distiller 2 years ago and probably have not treated it the way it should be treated. I felt I needed some pros to come in here and teach me what I am doing right or wrong. Apparently, we are doing things right but missing one crucial step to make our lives easier. JB Water was prompt and got someone out to me quickly! Really nice technician as well. Thank guys!

Denis Brimhall
Denis Brimhall
4 years ago
Excellent Service Everytime!!!

T. Hop
T. Hop
a week ago
They were contracted by our apartments to find the source of water leaking into my downstairs neighbors apartment. Our maintenance people looked in my storage and didn’t see an issue. Dave came up and noticed right away. He and Bruce were able to fix the issue on my end to that ultimately corrected the leak downstairs. Dave also noticed an issue with my bathroom sink and offered suggestions on how to fix it. Thanks guys!

Richard M
Richard M
6 years ago
Quick service! Dallan and his team are always helpful.

Scott Pahnke
Scott Pahnke
2 years ago
Absolutely fantastic, fast and professional service!! Highly recommend!

Jim Michaud
Jim Michaud
5 years ago
FAST AND GREAT WORK Came the next day and the problem was fixed right then. Pleasant people over the phone and in person too. jm

George Klingler
George Klingler
3 years ago
They charged $180 to cut a hole in drywall which took less than 5 minutes. I wasn't watching him do the work, but I was surprised he used rubber tubing instead of copper.

Jean Sturdivan
Jean Sturdivan
5 years ago

mattn73
mattn73
3 years ago
I bought a distiller seven or eight years ago and JB has serviced it every year since and are always great!

Judy & games
Judy & games
3 years ago

Carol Peszynski
Carol Peszynski
4 years ago

My Fitness Studio LLC
My Fitness Studio LLC
6 years ago
They came out for a plumbing leak and not only were they fast, they were courteous and professional. They resolved the issue and fixed the problem very quickly. Would highly recommend them.

christopher cardon
christopher cardon
5 years ago

Tiffany Sanchez
Tiffany Sanchez
a year ago
Kodi Payne came out today to my home. He was very polite and thorough. And very efficient. Thanks Kodi for coming out 🙏

Jesse Schloesser
Jesse Schloesser
9 months ago
Our techs name was Owen and he was outstanding. Very professional and went above and beyond!

Dana Brothers Automotive and Diesel
Dana Brothers Automotive and Diesel
10 years ago
JB Water came out to install a kitchen sink at my house and they did a great job. My wife said the technician was varry polite and professional. I will be using JB Water for all of my plumbing and water treatment needs.

Tee Ti
Tee Ti
a year ago
Miranda from JB waters came and replaced the water heater today (6/21/2022). She was very professional and well versed about her job. Totally recommends this company's services.

Mark Frogley
Mark Frogley
3 years ago
I am a tenant renting a property. There was a miscommunication in scheduling with JB plumbing and I was charged an $85 fee when it was not really my fault. Long story short, it wasn’t really their fault either simply a miscommunication. I called JB Plumbing without high hopes of getting things resolved because now days businesses don’t listen and they are stubborn when it comes to money. I was calling more to get my frustrations out of me. I am a patient person but I was going to blow up at someone...whomever was on the other end of the phone. I verbally disputed calmly and the lovely woman on the other end of the phone was not only decent she was delightful. She understood why I was frustrated and decided to reimburse the owner of our property so we were not charged the extra fee. She gave me hope that there are still decent people in the world! I love this company!

Suzanne Cason
Suzanne Cason
3 years ago
Very happy with the service we received! Would recommend them to friends &family.

Camryn Rumans
Camryn Rumans
3 months ago
DAVE B was the absolute best ! Keeping me informed in everything sweet guy and amazed at his work and how fast he got it done ! Thank you guys so much !

Carrie Hendrix
Carrie Hendrix
4 years ago
Tech Rob was friendly, on time and did a great job with our water filter change. Will use JB Water again

Jamie Holdeman
Jamie Holdeman
3 years ago
Had a faulty and complicated water heater issue that 2 other companies couldn't determine the cause much less fix. Mario was able to get to the issue and we decided not to fix it but rather replace it because it was easier and we had lost confidence in 3 year old Rheem. They retrieved a new simple water heater and installed it the same day. They really knew what they were doing. Very trustworthy. Will definitely use again and would recommend highly.

Bill O'Donnell
Bill O'Donnell
5 years ago
They came when they said they would and completed the job quickly. I have already solicited a bid from them to do more work. Excellent company!

Becky Vazquez
Becky Vazquez
4 months ago
If you are looking for a great plumbing company, I would recommend JB Water and Air. I have worked with them for several years. The staff is very polite and professional, and the techs are very knowledgeable and prompt.

Gayle Fleming
Gayle Fleming
4 years ago

Michael Conn
Michael Conn
3 months ago
Had a water heater replaced. Quick response, great service, they'll be my go-to for plumbing issues from now on.

Adam
Adam
5 years ago

Stacey Fuqua
Stacey Fuqua
a year ago
They were very timely and fixed my clogged drain and faucet. Thank you for your great customer service and fixing the issues so quickly. Highly recommend this company!

Elyza Randall
Elyza Randall
3 years ago

Larry Ganem
Larry Ganem
6 years ago
Thanks guys. Excellent job. I appreciate that everything was done to perfection. Set up a bullet proof system and the service guys were able to be creative with an unusual set up and install. I am very pleased and grateful
Thanks again, Larry

Green Worx
Green Worx
4 years ago

Heidi Lawrence
Heidi Lawrence
4 weeks ago
I wanted to say that this company was exceptional when it came to customer service. They partner with my rental company and even though my rental company has given me issues, they have assisted with going above and beyond to make my service issues with my AC 100X easier. I’ve worked with them multiple times and each time the tech has been not only on time, but quick to fix the issue and get my family back up and running with our AC. I will be sure to use you guys anytime I need anything plumbing or AC related. Thank you so much for your amazing customer service!

Collin beam
Collin beam
8 months ago
I have workd for apartment communities for over 20 years. JB Waters is probably my favorite plumbing service I have used.Johnson, who is the service manager, is not only competent, but really a good person.All of his crews are pros, and do a great job.Thanks for bailing me out on more than one occasion. (See what I did there.. plumbers, bail, I do tickle myself)Anyway, cheers to JB Waters

Summer E
Summer E
6 years ago
Tony did a great job addressing my concerns and most of all providing honest feedback...that saved me money!Thanks Tony for conducting yourself as a true professional, you have a customer for life!

Jacob Green
Jacob Green
4 days ago
Excellent company to workfor as well as have as your goto plumbers/hvac

L. Chan
L. Chan
8 months ago
Charged $112 for a service call and found nothing wrong.

Shari
Shari
3 years ago

laurisa milne
laurisa milne
2 years ago
We have somehow needed plumbing services way too many times to count this year. And each time we have been so happy with the services from JB water. Specifically the service tech Carlos. He goes above and beyond to be helpful, and is kind and skilled. Highly recommend.

glen bevel
glen bevel
5 years ago

Kevin Kuttz
Kevin Kuttz
3 months ago
Jake came to fix the leak we had in our tub and was amazing very knowledgeable at his job tons of experience great communication and awesome individual I really appreciate his customer service since I seen the terrible job prior contractors did before I got this home i will definitely be using jake for my plumbing needs thank you again for being the individual on call couldn’t have asked for anyone better

Jay Ortiz
Jay Ortiz
8 years ago
We purchased a whole house filtration from JB last year, and overall are pleased with the filter and the service. I was initially disappointed with the install of the filter, as they had agreed to only install the filter on the cold water loop, but upon installation stated they could only install it for both hot and cold. I really didn't care to filter the hot water to the dishwasher and washing machine, and knew that would just decrease the lifespan of the filter. But I did see some benefit to having the showers filtered so I didn't make much fuss.Recently, we began smelling an obnoxious egg smell coming from our water, so we gave JB a call. Dallan came out and within 20 minutes had isolated the cause as coming from the 10 big blue post filter; he replaced the paper filter with a composite filter. He then shocked our water lines by flushing a 1/4 cup of bleach through the lines. The smell was gone and we are back to fresh clean water :-)Dallan really knows his stuff and I trust him with all our water needs!

Mike Kappel
Mike Kappel
3 months ago
Dave B. Fixed the issue without issue. Was fast polite and my dogs like him. Great experience.

Jennifer McGrath
Jennifer McGrath
4 months ago
Jake was polite, quick, and cleaned up after. Would recommend!

Sara Kelley
Sara Kelley
a year ago
We started calling emergency plumbers at about 9 pm. JB was referred to us by other plumbers that would not take our job. They accepted the job by around 9:40, arrived, made the fix and left by 10:25. Rob knew what he was doing and was friendly late at night. If we need a plumber again, this is who we are calling. Painless and not too bad on the bank account!

Braden Michaud
Braden Michaud
7 years ago
I've used JB Water for years now. From regular maintenance to emergencies and even installing distillers for clean drinking water, they have always been professional and have met my needs. Thanks JB Water!

christine Cassavant
christine Cassavant
3 years ago
A couple of years ago, I had a complete kitchen remodel and my dishwasher plumbing never seemed to empty all the water from the dishwasher and there was always about 2-3 inches of water at the bottom of the dishwasher after the cycle. I called JB Water and, the technician was able to fix the situation very quickly. He was knowledgeable and polite. He had the parts in his service truck and I am very, very pleased with the results!

Janelle Neil
Janelle Neil
4 years ago

Lisa Miles
Lisa Miles
a day ago
I’m Kimberly Miles living in the, The Reserve Apartments. Mr David Barney came out to my apartment and fixed my hot water tank he did a wonderful job I truly appreciate his service and the work he did. I wanted to let you know he’s a good employee. If I had to rate him I’d give him a 10.

LeAnn Carroll
LeAnn Carroll
6 years ago

Susette Bowden
Susette Bowden
2 months ago
Our service technician Dave Barney was awesome today! He was friendly and polite and took the time to explain exactly what was happening with our water pressure problem!! He even showed me how to properly clean to ensure it doesn't happen again. I highly recommend JB water!!!

Jonathan Fattu
Jonathan Fattu
4 years ago
They were professional and the work was excellent, especially since welding was involved. Easy quote and invoice system made it a breeze!

Dr. Chad Carlsson
Dr. Chad Carlsson
4 years ago
Always professional and very reliable!

M. Cargill
M. Cargill
a month ago
Owen is hard working, experienced and generally a kind man. Very happy to have discovered JB Water & Air and recommend them highly.

Tami-Girl Linnan
Tami-Girl Linnan
2 years ago
I have been using JB Water for over 10 years. The office staff rocks

Miguel Valdez
Miguel Valdez
5 years ago
The techs and the staff are very nice and knowledgeable and provide excellent service.
Thank you for taking care of us. You guys are great!

Aaron Waugh
Aaron Waugh
a year ago
Our plumbing has been acting up lately, and we've had Aaron out twice now. He does good work, is quick, quiet and clean. Highly recommended!

Jim Kelly
Jim Kelly
2 years ago
Technician Johnson very quick and efficient. Own another home and haven’t had the water heater changed out in years. If and when it needs to be replaced, I will specifically request Johnson to come to my aide.

Sarah Sobel
Sarah Sobel
4 years ago
Johnston came to my home and made some repairs. He was so professional and informative. Even taught me how to do preventative maintenance to avoid costly future issues. I will definitely use JB Water and Johnston again for any future plumbing needs!

betty hibbard
betty hibbard
5 years ago
So nice,so professional, great pricing, fast and friendly. Call them see for yourself. They saved me from a world of trouble.

Becky Kinsey
Becky Kinsey
7 years ago
We have used JB on many of our remodeling jobs. They do great every time.

Alec Megerdichian
Alec Megerdichian
a year ago
JD was excellent to work with! Showed up same day as I called and was very professional- knew exactly what to do and was great at explaining the problems and the solution. Would recommend to anyone.

Leanna Rinehart
Leanna Rinehart
6 years ago
Jb water has been very good to us. They do all the plumbing at our properties that we manage and do a super job!! I love working with Missy she has always been very attentive and gets things done quickly!!

Rebecca Burch
Rebecca Burch
5 years ago
We were very pleased with the efficient service we received.

Jaqueline Avendano
Jaqueline Avendano
a month ago
Dave Barney checked the issue in my sink at my property, he saw the problem and provided solutions.
Dave was very professional and friendly, I appreciate technicians who are able to assist in a friendly matter.

Vanessa Carbajal
Vanessa Carbajal
2 years ago
I will never recommend to a friend

Veronique Tonna
Veronique Tonna
a month ago
As we all know, living in the Arizona broil oven summers isn't that bad when your AC is functioning. Over the fourth, our AC broke down. We have two little ones and two dogs, to which we immediately began having a panick attack. We knew the Temps were searing 100s, which meant we were now facing an emergency situation. Our stress levels skyrocketed.JB saved the day and made what could have been an even more stressful situation so very easy. They made time to come out immediately, and their technicians, Fred and Mike, were angels in disguise. Not only were they delightful and down to earth, but they took time to answer our endless questions and provided ways to ensure our systems continue to be well maintained and running. They both have extraordinary knowledge about HVAC and systems and clearly have a passion for what they do. They take it seriously and fixed our broken AC in what seems like minutes.They even went above and beyond to make sure the other unit was also in good working order before leaving. They explained their process upon arrival and made sure we were all on the same page before beginning. They even carry shoe booties to keep your white carpets clean! WHOA! Talk about going the extra mile! I can't tell you how refreshing it was to have such phenomenal customer care. Other companies need to take note on how to truly provide stellar services like these guys did.If your AC needs a doc... call this company. I have saved their number and will be providing it to all my friends and family because I trust them to take care of them like they did us. I sure hope Fred and Mike get fabulous bonuses or a raise!Many will remember bad service, but even more will repeat business simply because of on point customer service and friendly yet professional interactions. They turned what could have been a dangerous, stressful nightmare into a nice cool dream! LOVE THIS COMPANY!Thank you soooo sooo much Fred, Mike, and JB for saving the day and keeping our family safe and reminding us good companies that care about their clients still exist!

Donald Schmdit
Donald Schmdit
5 years ago

Jen C.
Jen C.
2 years ago
Called JB Water when a 'simple bathroom DIY project ended with water being shut off to the entire house. They got to us quickly, technician was incredible and the water was back on in no time. Do not hesitate to call JB Water for your planned plumbing needs or your oops moments like we had. Strongly recommended.

Britton Tidwell
Britton Tidwell
3 months ago
We needed the faucets to our washer/dryer combo replaced. Dave B came early the day after we put in the work order and fixed the problem. He also tightened our sink and was just the nicest guy. Seemed really down to earth and hard working. One of the best experiences I had with a service guy in years.

Ryan Schuman
Ryan Schuman
8 years ago
Absolutely fantastic company! I am a project manager at a large home repairs and remodeling company and I use JB water for all my plumbing due to their fair pricing, high quality work, and efficient administration. They are the best plumbing company in AZ hands down.

Mark Orman
Mark Orman
5 years ago
Great company and very professional staff. They know their stuff!

Sara Alvarado
Sara Alvarado
3 weeks ago
Dave B. Came to deal with a shower issue we had. He was on time, professional and had the issues solved in a matter of minutes. He was very thorough and explained how to maintenance from this point forward. Will recommend 10/10!!

Melissa Riley
Melissa Riley
3 years ago
fast and efficient.....

Favian Ruiz
Favian Ruiz
4 years ago

jordan ross
jordan ross
2 months ago
Dave came out and fixed our gas line for the water heater today. Came in and got it done quickly! Thanks guys!

Kal-El
Kal-El
2 months ago
Just saw one of yr vans drive over 40 mph in a residential neighborhood. The speed limit is 20 in the florence area that we stay in... we have kids here.. do better

Sydney Yarborough
Sydney Yarborough
8 months ago
They scheduled an appointment with me and I asked them to call me when they were on their way as I have a full time job and don't work remotely. They didn't call ahead of time so I could leave my work (some of us aren't fortunate enough to be able to take 4 hours off unpaid to meet their service window) and they never called. They arrived to my house without calling first as requested and when I said I work 50 minutes away, Rebecca was extremely rude and said how they drove all the way out there with all of the parts and that they'd be charging me a fee.Good practice is if you are going to schedule a 4 hour window in the middle of the week, call your customers when you are on your way - ESPECIALLY if it's a far distance. I was more than happy to accommodate and leave work so I could meet them at my house, but I cannot take 4 hours off unpaid for a simple service. Extremely unprofessional.

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