Description
Goldstar Drain & Plumbing Gilbert AZ is your local residential plumber near Gilbert AZ. We are the 24/7 Gilbert plumber that provides plumbing repair services when you need it. If you need a plumber near Gilbert AZ to install a faucet, fix a toilet, replace a water heater or any other residential plumbing repairs, call Goldstar Drain & Plumbing Gilbert. We are the best plumbing service company in Gilbert AZ to call when you want to fix a disposal, install a new sink, or replace a bathtubs or shower. Goldstar Drain & Plumbing Gilbert has decades of plumbing repair experience, and we have been installing water heaters, opening clogged drains, installing water softeners and water purifiers since 1984.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, 24 Hour Emergency, 24 Hour Emergency Service, 24/7 Emergency Assistance, 24/7 Emergency Service, Bathroom Sink, Bathroom Sink Repair, Blocked Drains, Broken Sink, Broken sewer line, Broken sewer line repair, Broken sewer line replacement, Burst Pipes, Camera Inspections, Carbon Monoxide Detector, Cleaning Sewer, Clogged Drain, Commercial And Residential Plumbing Services, Commercial Plumbing Gilbert, Commercial Property, Courteous Service, Drain Cleaning Company, Drain Cleaning Service, Drain Cleaning Services, Drain Clearing, Drain Issues, Drain Lines, Drain Snaking, Drain Systems, Electrical Wiring, Emergency Plumber Gilbert, Emergency Plumber Service, Emergency Plumbing, Exhaust Fan, Filtration Systems, Fixture Installation, Gas Appliances, Gas Leak, Gas Leak Repair, Gas Leak Repair Services, Gas Line, Gas Line Issues, Gas Line Repair, Gas Stove, Hard Water, Home Improvements, Home Repiping Services, Home Services, Home Water Filtration, Industrial Plumbing, Kitchen Sink Repair, Latest Plumbing, Laundromat Plumbing, Leak Location, Leaking Joints, Leaky Faucet, Local Plumbing, Low Water Pressure Issues, Main Line Services, Main Water Line, Main Water Line Repair, Main Water Line Services, Main Water Supply, Most Common Plumbing Emergencies, Need Repairing, New Sink, Office Plumbing, Our Plumbing Services, Overflowing Toilets, Pinhole Leak, Pipe Bursting, Pipe Repair, Pipe Replacement, Plumber in, Plumbers nears me, Plumbing, Plumbing And Drain, Plumbing And Drain Services, Plumbing Company, Plumbing Drain Cleaning, Plumbing Emergencies, Plumbing Emergency, Plumbing Issues, Plumbing Maintenance, Plumbing Needs, Plumbing Repairs, Plumbing System, Plumbing Work, Plumbing repair, Purification System, R O System Installed, Re-Piping, Remove Blockages, Repair Garbage Disposal, Repair Water Filtration, Repair Water Treatment, Repipe, Repipe Specialists, Repiping Services, Replace Sewer Line, Residential & Commercial, Residential And Commercial Plumbing, Residential And Commercial Services, Residential Plumbing, Residential Plumbing Commercial, Residential Plumbing Gilbert, Residential Water, Residential Water Lines, Restaurant Plumbing, Retail Plumbing, Reverse Osmosis System, Reverse Osmosis Water Filtration, Reverse Osmosis Water Filtration Systems, Ro System, Rooter and drain, Routine Maintenance, Running Water, Same Day Service, School Plumbing, Septic Line, Septic System, Sewage Backups, Sewer Camera Inspection, Sewer Line Repair Services, Sewer Line Replacement, Sewer Pipe Line Repair, Sewer Repair Services, Sewer and Drain, Shower Repair, Sink Clogs, Sink Drains, Sink Repair, Tankless Units, Tankless Water Heater, Tankless Water Heater Installation, Tankless Water System, Toilet Repair, Trenchless Pipe, Trenchless Pipe Repair, Trenchless Pipe Replacement, Trenchless Sewer Repair, Trenchless Sewer Replacement, Wastewater Backups, Water Filters, Water Filtration, Water Filtration And Softening, Water Filtration System, Water Filtration Systems, Water Filtration Unit, Water Heater Maintenance, Water Heater Repair And Installation Services, Water Heater Replacement, Water Issues, Water Leak Repair Mesa, Water Line Emergencies, Water Line Repair/Replacement, Water Line Replacement, Water Meter, Water Pressure, Water Purification, Water Purification System, Water Softener, Water Softener System Installation, Water Treatment, Water Treatment And Filtration, Water Treatment Services, Water Treatment Solutions, Water Treatment Systems, Whole House Repiping, Your Home’s Plumbing, Your Plumbing, Your Plumbing Services,
Reviews
Mike was attentive and communicated clear expectations of what would happen when the tech arrived. When Devin arrived he was polite and quick to diagnose the issue. Thanks for your help.
Amanda Staats
3 years ago
Jared was our service man. He was wonderful on explaining everything that is wrong with our plumbing and helped us with the best deal. Jared is an excellent technician and I would recommend Gold Star to anyone needing plumbing issues
Best Gilbert plumber took care of my emergency plumbing issue quickly.
The Best Sports_ Rankings
2 years ago
Dustin was assisting Cody, Cody took lead and guided Dustin on site. Both of these two gentlemen took great care of my house and explained everything to me with great respect and detail.Also keep in mind that they’re both doing this job on Labor Day.Highly recommend and completely satisfied thus far.Great company they work for, veteran friendly and local guys with a neighborly attitude.
Margret Lawrence
a year ago
I had a dripping shower that was driving me crazy! I called a few plumbing companies with no answer. I was very happy to hear Mike answer the phone at Gold Star Plumbing & Drain. Mike was very friendly and was able to schedule a technician for same day service.I asked about Covid protocols, Mike let me know that all techs wear a mask, gloves and boot booties. That put my mind at ease (I also wore a mask for the safety of the tech)I was kept abreast of the time the technician would arrive by a very friendly young lady, I don't recall her name.Junior was the technician. I cannot say enough good things about Junior. He was punctual, courteous, knowledgeable, and super friendly. Junior was able to diagnose the issue and fix it promptly.I've never had to call a plumber 🪠 before, I'm very happy to have found Gold Star🥇⭐ Plumbing & Drain. I will recommend and continue on to use them in the future.
Isaiah Hamlin
2 years ago
Fantastic experience with Gold Star plumbing. From the beginning to the end these guys were extremely professional and took fantastic care of the leak I had in my bathroom. Junior was the technician who came out and took fantastic care of me and explained where the problem was and what he was doing to fix it. Couldn’t ask for a better experience with these guys.
Izzak was exceptionally personable, knowledgeable, and helpful
Suzanne Rawlings
10 months ago
Linda Jeffries
a year ago
Quick professional same day repair … pretty bad outside leak. Friendly and efficient plumber, Justin.
Stefanie Haile
a year ago
Quick response. Very helpful! Cody was awesome, gave suggestions. Cleaned up before and after installation. Thank you for being professional.
On 1/3/23 I had Gold Star provided me estimate the replacement of gas water heater, garbage disposal, and kitchen faucet. The price is reasonable and it's included 9 years part and labor warranty with yearly flush for the water heater.On 1/20/23 Rey G. came out promptly at 9:00am to perform the work. He is very polite, professional, very focus, and pay attention to details. He installed new supply line, shutoff valve, T&P for the water heater and it looks so nice and neat as everything was cut precisely. He also installed the kitchen faucet, garbage disposal, and reconnected my RO line to the refrigerator. I am very happy with the quality of work performed by Rey. I would use Gold Star again for other plumbing works and also recommend to others.
A huge thank you to the entire Gold Star team. We couldn’t be happier with our new water treatment system! Our technician made choosing our new system a breeze. He was very knowledgeable and answered all of our questions, ensuring we had the information necessary to choose the right system for our families needs. Gold Star was able to schedule, install and set up around our hectic schedules quickly and efficiently. I am so impressed with the difference it has made in my daughters skin and hair in just a few short days!
Great experience from start to finish. Paul communicated when we had questions and answered thoroughly.
Heather VanHouten1
a month ago
The 1st plumbers I can trust ❤️
Larry Mulligan
2 years ago
Excellent service with a very professional and helpful technician. I would highly recommend gold star.
brian escobar
3 months ago
Very Impressed! Helpful and will go above and beyond for you and for your home! Izaak was great! Couldn’t have been more satisfied!
AmericaFirst & Always
2 months ago
Chris, the installer had GREAT customer service and very professional. I would use Gold Star again.
Chris and Vincent were great!!!
Janet Staggs
2 months ago
Paul texted ahead with approximate arrival time. Very friendly and professional. Completed projects quickly. Thanks Paul
Anthony Anderson
9 months ago
They were honest straightforward and did a good job and followed through to resolution of the issues expected and unexpected. I would call them again.
Cody was awesome! Extremely knowledgeable. Super friendly. Does great work. I would HIGHLY recommend him and the subscription.
Sarah Norman
9 months ago
Underpromise and over deliver- this has to be the motto this company goes by because they did exactly that in every aspect from arrival time to service provided. Definitely will recommend this company!
After dealing with our home warranty company and the plumbing company they wanted us to use and how much out of pocket we would have to pay we decided to contact Gold Star Plumbing. Their staff was so professional and courteous and went the extra mile to make sure we didn’t go without hot water over the holiday weekend. The plumber, Richard Novak, that completed the work was very knowledgeable and experienced! I’m am so thankful to Mike Smith and his Gold Star team for taking care of our problem!!!
Ajita Athalye
2 years ago
Very good service.
Goldstar was great, came out during the early part of given time windows and was always on time. Provided good info and were very friendly. Would definitely use them again.
Roxanne Rudie
7 months ago
Isaac was amazing. Very knowledgeable and professional. He completed the work efficiently! Great customer service skills!
Amir Rezvani
3 months ago
Cody is the man! Always on time and very professional. Answers all my questions and is very patient.
I have a basement home, and I hired Goldstar plumbing and drain to replace one of my two sump pumps that had gone out. The product they installed was a Liberty high quality grinder pump with an high water alarm system. The work was done in a professionally and the master plumbers wore booties over their shoes to protect our carpet and travertine floors. The guys were extremely polite and courteous, while in our home. Gold Star and their staff exceeded our expectations!
Dakota Soderberg
a year ago
The technician that helped us, Tony, was amazing. Very kind, professional, personable, and efficient. He gave me lots of useful information for the future, and was a pleasure to work with. I learned a lot from him, and the quality of his work was outstanding. This company’s prices are THE fairest you’ll find. I would highly recommend, no matter where you are in the valley.
Last night I came home to a blown bypass valve on a old softener pipe and a lot of water in the garage. I sent a late message to a couple of plumbers via google maps. Gold star responded to me at 5 am and I had a service window by 7 am. Michael’s service was quick and the repair looks so much better. Plus he gave me quotes for a softener system. Will definitely recommend them in the future!
Jonathan Woods
a year ago
Gold Star is awesome. They aren’t the cheapest, but in my many years of working with professional services, you get what you pay for. I will gladly pay time and time again for Gold Star’s responsive, courteous, and professional (top-notch) work. Second to none.
I had a great experience working with Gold Star Plumbing. Cody was beyond knowledgeable on every question I had. He not only helped figure out the original issue we had (the disposal) but helped with my washer, a leak in my garage and replacing a lot of parts in my wall that I know nothing about, as well as making recommendations on my water heater setup. He was personable, professional, extremely honest, and helpful. I'm so happy to have someone I can call now if anything ever goes wrong and would recommend him to anyone. Thank you!
Went on a honeymoon with my wife for two weeks and came back to a major leak into our neighbor’s place below. Cody and Richard came out from Goldstar Plumbing as soon as possible and took care of everything. Not only did they fix the leaks and repair everything that needed to be with an extremely caring, understanding, and professional presence, but they also appeased several incredibly unreasonable and upset neighbors when it seemed impossible. I cannot give these two men and the company they work for enough of a thank you for what they did. If you have plumbing issues, use Goldstar Plumbing.
terry fischer
5 months ago
Pedro Martinez
a year ago
McKellips Manor apartments wishes to thank Mike and Chris for the excellent professional work they performed.Gold Star has our appreciation
Steve Chismar
6 months ago
Paul was great as always, making sure everything was done to my expectations.
Morgan Edgar
5 months ago
I was a little weary about using a new plumbing company for my shower repair but Cody definitely changed my mind. He was professional and quick. I will use gold star and request Cody for all my plumbing issues!
Rocco Bruno
10 months ago
Propane gas stove installation.
Kimberley Dodenhoff
a day ago
Cody was awesome as usual.
He’s kind , courteous and very knowledgeable.
He gets the job done correctly the first time.
Lyn Stinnett
7 months ago
Excellent service..they came before they were even scheduled but checked with me first..in and out... perfect service.Since I live in Gilbert I always try to use Gilbert businesses... it's a good deal all around.I support the community and the community supports me!
I called Gold Star with an unexpected issue. They were able to send someone that afternoon! Communication from the company was excellent. I was send a tracker link, so I knew when they would arrive, along with pictures of the technicians. Devin and Austin arrived at my home even earlier than estimated. The job was relatively easy but was something I wasn't comfortable doing on my own. Devin and Austin took care of my issue in a prompt and professional manner. I expected a hefty bill for same day service with a trip charge, but these guys gave me a very fair price. I will definitely use them again and will recommend them to my friends. Kudos to Devin and Austin for performing such great work!
Justin was courteous and professional and made sure I knew all my available options. He is a 5 star employee I definitely will use Gold Star Plumbing again.
Drew Pendleton
a year ago
Polite, professional, quick, and fairly priced.
Diana Barberic
a year ago
From the first call I made to Gold Star Plumbing the experience exceeded my expectations. My wife and I were considering converting an electric stove to gas. We needed a gas line run to get service to the area of the existing range. Contacted Gold Star about estimate and scheduled an appointment for one of their experienced technicians to come to our home to provide an estimate.He was courteous and professional when arriving and provided the estimate at no charge to us and there was no commitment to have work completed by their company. The quote was emailed with detailed explanation of the project and cost estimate.There was periodic follow-up from Goldstar regarding receiving the quote and our estimate of the project timeline. We were considering our options and did not complete the project for over 6 months because this was part of a lager kitchen remodel project.When it was time for the gas line to be installed the communication was superior with the office and I was able to discuss the scope of the project over the phone with one of Goldstar’s lead technicians. When we were getting close to the project to start Goldstar sent the lead technician to the house a couple days before to complete a job walk to review the project requirements and make sure they were prepared to run the gas line when the crew would arrive a couple days later.The project went smooth and with the city of Gilbert required to inspect the line Goldstar was able to keep our water heater connected for a couple days until the City was able to come to the home to inspect the line. Goldstar returned the day of city of Gilbert was going to inspect the line. They hooked up the line and pressurized the system for city inspector. The line was green tagged by the city with no problems or corrections of the work completed.My wife and I would like to thank both Mike Hill lead technician and Kyle Woodmansee for a job well done to install and test the line. They were both professional and knowledgeable during the gas line installation. Our main contact in the office was Katrina who did a great job keeping us up to date on whom and when the technicians were coming to the house. It was also refreshing to have such a pleasant and professional person to talk to at the office. Communication was excellent with text and email updates with pictures of the technicians that would be arriving at the house.We would highly recommend Goldstar Plumbing and Drain if you want to be completely confident with the final outcome of your project.
I had a refrigerator water supply valve lever break, just a few hours before delivery of a new refrigerator. Needless to say I had to turn the water supply off to the house.We called Gold Star, and they were out within the hour to replace the shutoff valve. I was greeted by Mike the plumbing tech, super professional, courteous, and knowledgeable. The repair was done quick and with such attention to detail.I now have a plumbing company for life and piece of mind knowing they are there for future plumbing needs. Thank you Mike, Rochelle, and Gold Star you guys are nothing short of stellar!Wes
It has been over a year since I had them come out to check on a leak on my toilet. I wanted to wait a bit because I had put up an initial review. The reason my first review was done was so I could get a discount off the service, which the tech said, give me a 5 star review and mention my name and I will give you 15 percent off the total. He tightened a bolt and still ended up charging me almost 300 bucks. This was a very unprofessional experience, and the charge was absolutely way too high for what was done. With practices like that, I will take my future business elsewhere.
Bryce Barnhill
2 years ago
Junior was very experienced, knowledgeable and friendly
Kerry Morgan
10 months ago
Absolutely awesome job!! Came out fast and the pipe was fixed the next day! The entire staff have great communication!!!
Plumber was on time gave precise estimate and did a great job on the repair. Cleaned up after he was done. Would recommend.
Danielle Demetri
a year ago
You can tell this company really cares about their clients and treats them as family. Richard went above and beyond to fix multiple plumbing issues quickly and the right way. Everything was replaced brand new. He was upfront and communicated everything he was doing through out the entire process. Very fairly priced for the quality of work you get. If you want it done the right way the first time, this is the company to go with. Very professional and I can’t thank them enough!
Patrick Hardy
11 months ago
Chris did a great job. This is the second time I have used Gold Star and Chris.
Recently, we decided to take the next step in protecting our home and our health by installing a water treatment system. No more hard or contaminant tainted water for us! After being referred to Gold Star Plumbing by a family member, we were given quite a few different options. We opted for a water softener and a whole-home carbon filter unit. Our service technician, Devin, was very professional, timely and did a great job. The quality of the product and workmanship is well worth the price we paid. Gold Star exceeded our expectations throughout the entire process, and we would certainly recommend them to anyone seeking plumbing upgrades or repairs!
Jared was very professional and knowledgeable. He offered many options to remedy my situation and allowed me to decide what was best for our needs. I highly recommend Gold Star plumbing to anyone who wants prompt, professional, and excellent service!
Chelsea Espinoza
a year ago
Our water heater was leaking, we called goldstarplumbing and Cody came out and replaced ourwater heater with a warranty. He was veryprofessional, explained everything thoroughly,we were very pleased.
Fixed an issue they had previously worked on in a timely manner. Overall I think they did a nice, clean job.
Marianna Quintero
3 years ago
I called Goldstar plumbing for a backed up sink. They sent someone quickly and were very professional, from the office to the technician who came to my house. The technician advised me of all my options and got the job done. Will call them for all my plumbing issues and the future and refer them to everyone
Excellent and Outstanding service from beginning to end. I'd give 10 stars if I could. Our point of contact, Cody explained & did everything he said he was going to do and more. He went above and beyond for us and his communication throughout the process was top notch. This was the most seamless contracting job we have dealt with even after they discovered a sink hole. All the techs that worked on the re-plumbing were very professional, courteous and respectful to our home. I can't say enough good things about the company and it's employees. We would highly recommend this company for any plumbing needs and will definitely be using them in the future.
Had a new water heater installed. Corie and Izaak were great. They explained my options clearly and did a nice clean install. Excellent company all around.
Barbara Laing
9 months ago
Paul and Trent did a great job at our house! They were very professional and solved the problems right away! Would certainly call them back again!
Had an issue with cloudy water and low water pressure. I called Gold Star on a Friday night and was scheduled for Saturday morning. Izaak showed up promptly at the scheduled time and was very professional and knowledgeable. He assessed the problem and resolved my issue . I would definitely recommend gold star plumbing to all my family and friends.
Jayne Armstrong
2 years ago
We had a water heater replaced and both a water softener and reverse osmosis system installed.We were very pleased with both their work and their customer service. Very friendly and easy to have in your home.Would highly recommend them.×323þt/þ
Gold Star kept in touch throughout the day keeping us apprised of when the plumber would be arriving. The problem was diagnosed promptly by Junior Reyes. He explained what needed to be done, and completed the job quickly. Junior was very professional and courteous. We will definitely use Gold Star again!
Devin was great, he went over all of our options and did a great job getting the work done. Thanks again Devon and Gold Star Plumbing & Drain
Replaced water softener. Knowledgeable and professional. No issues.
The gentleman that came out was very polite. But it's kind of expensive 59.95 service call and that's where they get you then it was over $300 to unplug a simple drain that I already had open and ready to go for him. I see the ads for alot of plumbers, they advertise 59.95 unclog any drain.
Technicians were timely and professional. I knew I was replacing the garbage disposal and I had option to purchase my own but I purchased from them. Definitely marked up, but I valued the convenience, professionalism and warranty.
Kalisha Rhodes
2 months ago
Andrea Ehard
5 months ago
Cody did all my toilets and a garbage disposal and it was quick and easy and haven’t had any problems
Jenna Straitz
2 years ago
Junior came to my house to fix my clogged toilets that were building up into my showers and immediately when he got here i felt at ease with his personality and professionalism. Being a female sometimes it’s hard to do things like this because you can be uncomfortable but Junior never ever made me feel uncomfortable at all. He was honestly incredible throughout everything and we laughed the entire time. He took the time to work with my pipes that weren’t installed properly and walk me through everything he was doing and really made me feel like the job was going to get done and be okay. He also then adjusted some other things for me that he didn’t have to do but just did because he wanted too. He went above and beyond and I would absolutely recommend you call them and come by because if you get Junior you won’t be disappointed!
Sabrina Cross
4 months ago
Called to let me know when they were on their way. Very professional and friendly, was quick to diagnose the issue with my shower and cleaned the drain very quickly and thoroughly.
These guys are awesome! Knocked the problem out quickly and professionally at a very reasonable price. Will use this outfit from here on out.
Carol Thompson
9 months ago
We received very good service & their technician, Chris, was respectful & represents his company very well.
Justin Roberts
2 years ago
The team was very friendly and knowledgeable. Very professional as well. I would definitely recommend this company! Mike and Paul lugged my water heater upstairs where it is located, which is very uncommon. They problem solved and completed a clean, professional install.
Excellent service! Honest about issue even if that meant we wouldn't be able to use their service
Janet Wielhouwer-Rogerson
a year ago
Carolyn Bosserman
a month ago
Really glad I chose this company to replace my water heater last year. Today they came to drain and refill it for me. Always friendly, respectful and professional. Reasonable prices and good products.
Eagleman Eagle
2 years ago
Good customer service when I had a problem. They were very quick to resolve a problem. Staff is very honest and friendly
Debby Branham
2 years ago
The receptionist was very pleasant and so were to workers. I pulled the shower stem out and left the housing due to calcium buildup. I was given 2 options: Remove my shower surround 3500$ or go thru the wall behind shower 1000$. I chose to go thru the wall. When the workers left to get materials I bought a pipe nipple at a hardware store, the plumber said it would not work but low and behold it did. This cost me 277$ and I supplied all the material. I was told later that they price the job not the time and only the technicians know the prices, why didn't they have a plumbers nipple and try that first? I should of spent more time on the computer researching, It would of cost me 11$ and I wouldn't of had to redo my wall.
Kevin Hardenburg
3 years ago
Originally called Gold Star based on a referral and very glad that I did. Devin arrived on time, was knowledgeable, professional and his quality of work was great. Sprang a leak a couple of weeks later at the connection he had made to my old PVC. Devin came back the next day and took care of the problem right away! Would highly recommend Gold Star and will be using them for my future plumbing needs.
Lemuel Carlos
2 years ago
The folks at Gold Star are super great at their work. Their communication is so awesome and the pride in their work really shows. 5 STARS all the way!
When my up stairs plumbing decided to give out and flood my down stairs. I called Gold Star based on reviews and a few recommendations. They sent Cody out to see to the repair and I couldn’t have asked for a better technician. He was on time and displayed a professional appearance. Once he got to work he explained what caused the issue and what he was doing to prevent it from happening again (this was important to me as I like to understand how things function in my house). Cody’s plumbing work was clean and functioned perfectly. I highly recommend the use of Gold Star and more so asking for Cody.
I was very impressed with the communication and the professionalism of the service person and the whole experience. He took the time to explain the issue and it was a very quick service.
Kathy Salmons
2 years ago
Paul Navarrette was fantastic. Professional, polite and very helpful. He solved my issue effectively and quickly and answered all of my many questions. Highly recommend him ⭐️⭐️⭐️⭐️⭐️
Great service!!! The technician Junior Reyes was great,very knowledgeable, explained everything to me.
Fred Pinkney
2 months ago
Service tech knew and used latest technology to ensure lasting repairs.
Cheryl Felder
2 years ago
Maureen Towne
a month ago
Excellent service Was our first time calling Gold Star. Will definitely call them again, next time we need a plumber.
Great service. I compared them to 3 other quotes and they gave us the best value. The guys moved quickly and efficiently. I wouldn't hesitate to call them again.
Scott Appelman
a month ago
On time job well done. They called me to do preventive maintenance they included on tankless water heater. This company is good!
Stefan Kolev
6 months ago
Great service from the start first contacted Gold Star after my warranty company denied my claim. The tech Paul that came out instead of doing the work and taking my money right away informed me to resubmit and to have them relook as the warranty companies plumbers failed to even inspect the pipe as the crack/leak was obvious! I thank your company and Paul for this as it brought me back to you all when I figured out my warranty company was a scam. Paul came back out and had his guys out the next day which was a 3 month struggle with the warranty company. Price was a little high but the old saying goes you get what you pay for! Thank you again Gold Star will definitely recommend and use you guys in the future!
Rochelle Brozina
4 months ago
Izaak arrived early and was very courteous and professional. He cleared my slow running drains quickly, did a drain treatment throughout my home and gave me great advice for replacing one of my shower heads. Much appreciated.He gets 5 stars. I would definitely use Goldstar will be my go to for plumbing and updating my bathrooms.
Fantastic work, as always!
Chris went above and beyond for my dads tub and shower. He investigated a tough problem, found the right parts, and got the problem fixed. He stayed for hours until the issue was fixed and fixed correctly. Top tier service from Chris and Gold Star Plumbing.
alan garrabrants
3 years ago
Having a plumbing issue and based on my daughter's recommendation, I called Gold Star Plumbing on a Tuesday afternoon and was fortunate enough to get a late afternoon appointment for the following day. As promised, I received a call informing me when the techs were on their way and that would be during the time window I had previously been given. The two techs arrived and I was immediately impressed with not only their friendly attitude ( remember, this is at the very end of the day ) , but their professionalism. They explained what was needed, and what the cost would be on their completion of the work. I even remarked to them that, knowing what was involved with the problem I had, I felt the price they quoted was quite reasonable. The job was completed to my upmost satisfaction and I wouldn't hesitate to recommend them . Actually, I've already started doing that, giving Gold Star's name and number to a real estate friend of mine who's been looking for someone reliable.
Helen Jenkins
2 years ago
Gold Star was amazingly prompt in response to my need. Devin was very courteous and efficient. I couldn't have been more pleased.
Needed valve replaced as we were moving and they responded immediately
Manuel Davila
2 years ago
Sink faucet could not be repaired. A new one recommended by Devin was installed. Devin the technician was courteous, knows his trade and did a good job.
I had a whole house water filtration system installed and Gold Star Plumbing & Drain is the BEST!! Devin came out and did the work and was ver efficient and wonderful. He's super nice, polite and knows a ton about his work. I will definitely recommend him and Gold Star to anyone who needs plumbing work done.
Excellent service. Cody was super nice and explained everything he was going to do. He did a great job.
Michael Ianitelli
a year ago
The technician Chris was very good and did one hell of a good job
Jacilyn Daniel (Pacificagrl1212)
2 years ago
I was very satisfied with the service overall. It was easy to schedule an appointment and I had a technician out to my house for repair within two days. The technician was very professional and completed the job efficiently and in a timely manner. The price for the service and parts was reasonable as well.
Also drained the new hot water that was installed by Gold Star as a general maintenance item. Paul solved an issue with low pressure in the master shower and was efficient in doinng the work.
Mary Eleanor Urso
11 months ago
Corie and Isaac were phenomenal! They were professional, knowledgable, cleaned up well and were very friendly. I would highly recommend them.
Jennifer Jones
3 weeks ago
Incredibly professional, knowledgeable, and promptness. Would use 100 times again. I’m referring them at all my friends !!!
Devin was so helpful and kind! Our entire experience was very positive. Thank you!
Lukas Penovich
3 years ago
Great work! Very happy with the services provided. Explained everything that needed to be done and got the job done quickly. I would recommend these guys to any of my friends or family.
Paige Encarnacion
3 years ago
Devin was on time, super friendly, and very informative! Thank you so much for taking the time to explain everything! Would definitely recommend to anyone!
Called after we woke up to our house being flooded. Cody showed up within hours. He was thorough, informative, identified source, and prices were competitive with current rates.Cody and his team worked with our insurance company, when determining best repair options. Most importantly, Cody showed up when he said he would. Gold Star plumbing had excellent communication skills and kept us in the loop the whole time!! Thank you Gold Star Plumbing and Cody, I would recommend all of my friends and family to this company!
Have worked with Mike and Chris in the past. Highly recommend them both. Super pleased with the quality of work. I had all my valves replaced and 2 arresters put in to eliminate pipe banging caused by my recirculating pump. Not cheap, but quality parts, people and service.
The service technicians did a great job with repairing a water pipe leak. They were professional, and polite. Highly recommend and will use their services again when needed. Also the office receptionist was friendly as well.
One day we were pulling out a cactus, the roots were wrapped around some PVC pipes and they cracked. Water was gushing everywhere and there was no safety valve to stop the leak. I was so luck to get in contact with Cody. He has his team come over the same day and run a hose to the meter so we could have water, then they came back and started the job.When doing the job the tow truck had a line break and they made sure to come and finish the work on the day they said they would Richard and Cody worked for a few hours in the PHX weather to dig up the line and install all new fittings.Cody is nothing short of amazing, he is straight up and honest, and only wants to do the job the right way. So much so he will turn down a job rather than do it wrong. Listen to this man!They are fair, honest and do what they say they will.
Omeed Khatami
4 months ago
Izaak really took care of my shower on a time crunch. I had the worst timing for my shower to malfunction and he handled the situation like a pro. If you get assigned Izaak you are in great hands!
Randy Patterson
a year ago
Maintenance on our water heater was great.
Andres Guerrero
3 years ago
Very Professional but most importantly trustworthy company that does quality work. Technician kept me informed and explained things to look out for to avoid expensive repairs. Definitely recommend a Gold Star.
Cody, Rey, and Adrian were an excellent team. We purchased a vanity from Lowes and the item unfortunately arrived damaged. Not only did Gold Star Plumbing install the unit, but they put forth the additional effort to help us fix the vanity to a point where it is operational. Great experience, and will highly recommend moving forward!
We use Cody and Goldstar plumbing where I work. So, when I needed work done at my house, there was no question who I called. Always courteous, prompt and reasonable. Have always been impressed and highly recommend.
Great installation of a new kitchen faucet. They were late for their 3 hour window and overpriced in my opinion. $350 to install a $50 faucet. I typically do these kinds of projects myself but didn’t feel like bumping my head in the tight space again. I recommend gold star to anyone who wants to avoid the hassle of DIY and wants the job done right.
Robert Svendby
2 years ago
Got the job done in a professional matter and fast response to the problem
Nancy Rathgeber
2 years ago
Excellent service and workmanship. We were really impressed with the plumbers they sent over to do the job. They were professional and courteous. They installed a gas line to our kitchen. A job well done!!
Paul was a total professional who arrived in the scheduled time. He also explained what the problem was with my faucets and how he fixed them. One of the faucets was very stubborn and did not want to open even with Paul's expertise. So, Paul was honest to advise that I should get a new set from Moen who have lifetime warranty on their parts. He also charged me just for the visit and nothing extra. I found Goldstar Plumbing and its employees to be honest, ethical and caring for their customers. I would hire them again without any hesitation.
Tyler Franklin
5 months ago
Jessica Kozlovsky
2 years ago
We are extremely impressed with our experience today. We called this morning and got a same day appointment. Then to follow that up, Junior was amazingly friendly and helpful! He was great and solved our problem quickly! We will definitely call Gold Star Plumbing if we need any plumbing services again!
Cody came out and replaced a shower valve for us a few weeks ago. It started leaking we called back and he came back out and warrantied the part and replaced with a new valve. Very professional, friendly and straight forward. Thank you to Cody & Gold Star Plumbing.
Doug Thomas
10 months ago
Great service!
we are very impressed with Paul and Trent. They listened to what I what to accomplish, identified what needed to be done and gave me a reasonable quote. They were both very professional and I hope we can work with them, once we get a few more things ironed out here on my end.
Gold Star came to the rescue today. I messaged them through Facebook and then Devin came right out and fixed an issue i could not resolve on my own for a new toliet installation. The old cast iron flange would not seat properly and the brand new toilet was leaking...The company goes above and beyond to help their customers quickly and are very knowledgeable, professional and friendly. 5 Gold stars from me !!!
Jonathan Tanner
a year ago
Tony was awesome. Hyper professional, well spoken, awesome beard and very knowledgeable.
The Freight Coach
4 months ago
I would highly recommend anyone in need of plumbing services go with Gold Star Plumbing. It was a five star experience from the communication, the work performed, and the professionalism of the technician.
David Broumpton
3 years ago
Great company, awesome service! Junior is the best! ;)
Renee Michelle
a month ago
This is my second time using Gold Star Plumbing and the service this time by Paul and Nate was just as great as my first encounter 2 years ago with a different plumber. I can't say enough good things about this company and the plumbers they hire. They are on time, courteous and answer all the questions I have.
Looks great. Doesn't leak !
David Bernstein
2 years ago
Gold star is a fantastic company. Mike, the owner, is right on the job when it is important. He is affable and easy to talk to. He is experienced and professional. His repairman, Junior, was outstanding. We had a very complicated situation with roots growing in our main sewer line under our driveway. Mike and Junior took care of it! We give them our highest rating.
It’s a great pleasure to write a review on behalf of the Gold Star Plumbing & Drain company and it’s Owner. Mike is a seasonal professional with a long time experiences with the plumbing field, who’s company philosophy is to provide a GOLD STAR SERVICES to their customers with 100% satisfaction guarantee. His employees are highly trained, knowledgeable and professional. From very first time, speaking on the phone with the sweetest Katrina who’ve made me feel instantly that she is truly cares about people being attentive, informative and ready to assist in any way possible. Mike Hill came to our house to address the shower pan leak with his teammates, they were wearing masks, and their shoes being covered with the removable covers. YES to protect our flooring from the dirt - how thoughtful! The knowledge and expertise that he poses are very impressive and the work projects he is working on are simply outstanding. Mike is like a walking plumbing encyclopedia. He cares about his work with a great attention to the details. Ask him questions and he know not only the answer, but will make a recommendation with multiple options to fix your problems.I am highly recommending the Gold Star Plumming & Drain, being confident that they will take a good care of you and will guarantee outstanding services by providing a solution for your best satisfactions.
Justin couldn’t have been nicer! He was on time, friendly, knowledgeable, and professional. Justin was able to connect me to a restoration business to check if there was damage due to a possible plumbing leak. He couldn’t have been nicer and more transparent with pricing and services. He was reliable and kind and I would never use anyone else.
A.J. Cervantes
2 years ago
The Gold Star team did a great job for us. They were on time, courteous and professional. The installation was top quality. Thank you Gold Star!
linda valenzuela
a year ago
Garrett Norris
a year ago
After talking to multiple contractors and companies recently to convert our half bath to full bath. Justin, who came for quick free estimate has been Awesome👌. He had a great idea to work this out with fewer changes. Looking forward to a reasonable price estimate. Will follow up once this goes through.
Chris was fantastic! We have one of those *tricky* issues: An unidentified smell coming from the laundry room area. We had several plumbers out to look at the issue, with mixed results. Diagnosing our problem really required someone with significant experience in plumbing, who could put on their detective hat and narrow down the possible causes. Chris was just that. Gold Star will definitely be my go-to for plumbing needs! And I will be recommending them to anyone looking for a quality, fair and experienced plumber.
I am extremely happy with the service I received from Gold Star Plumbing. Both Adrian and Rey, the two plumbing professionals that installed my two bath vanity faucets, were very experienced and performed the work in a very professional way. Additionally, the office support staff communicated with me through email and texts to constantly keep me aware of what was going on. I would highly recommend Gold Star Plumbing to anyone needing great residential plumbing services.
Mark Steiner
7 months ago
Ray, finished up the job, sent very professional pictures and communicated well
Craig Rafferty
4 months ago
Showed up right on time, very professional and were done quickly.
Tracey Stark
5 months ago
Cody was prompt and knowledgeable. He fixed the leak with better parts than the original installation and moved some pipes as needed.
Tony did a super job for us! Very thorough and professional. No hesitation to tackle harder issues plus he gave me some great pointers regarding my hot water heater. I very much would recommend for plumbing. Thanks Tony!
Jason Herritz
3 years ago
Devin was great. Answered my concerns and did a great job on the new water heater installation. Definitely recommend Gold Star.
Mike the tech came out to replace a sink and facet. The original sink was not installed to the specifications listed on the install sheet. Mike went beyond the normal procedure to make the new sink fit. Because of his knowledge of plumbing he made the sink fit with precision and made it look like it was custom made. He was the most professional and competent tech I have seen in a long time. Gold star is very lucky to have this outstanding craftsman. Thanks again Mike.
Justin knows what he is going. Great job
Very friendly and respectful Although way over priced! A faucet should not cost 659.00
Cody came out to the house and fixed a water leak we had.
Catherine Osborn
7 months ago
Excellent
Prompt friendly courteous and did a great job.
Junior went over and above for us. He is very hard working and a true professional. Highly recommend!
Tonya Collier
3 months ago
Gold star gives consistent good service with reasonable pricing and quick turn around
Alfred Caver
7 months ago
Paul has and continues to be a God send! Thank you for all you do!
I used gold star to get an 2nd opinion to find the source for my downstair ceiling leak. The first company couldn't find and weren't very helpful. Technician Cody Morgan, of Gold Star, upon entering my home analyzed, assessed and identified the problem immediately with professionalism.At this time every things seems fine and I will be using Gold Star for all of my future services! VERY happy!!...... Henri Elias
Michael Herrera
a year ago
We are on vacation when our house sitters said they heard running water in the wall by our front door. We called Gold Star plumbing and they showed up the same day and fixed the problem. Gold Star is the best!
Chuck Donahue
9 months ago
Cody, Trent, Tony, Ray and Adrien did an amazing job rebuilding the plumbing in my bathroom. I can't recommend Gold Star plumbing enough.
Mike and his team are beyond professional! The communication with them was on point! Met all my needs and wants! This team works so hard! Best plumbing company I‘ve ever had! When they arrived, the plumbers were extremely courteous and respectful! Anytime I need help, I always come to them or recommend them! Thank you for all you do!!
From the first contact I was excited to see how well gold star would perform. The technician showed up and evaluated the entire store and there issues they were having. Gold star plumbing was not only the 3rd company I had to come out and try and have repairs made but they where the last company to come out, as they were very professional and knowledgeable. They had answers and great pricing for all my repairs needed. Best part they were able to execute all repairs asap. I was offered a membership that I could not pass on. Gold star plumbing is the real deal they will work hard and professionally to meet your standards. Definitely had to notify the company that they will be our primary vendor moving forward. I would recommend gold star to anyone in need of plumbing repairs. Thank you gold star and thank you Cody.
Nicole Renfrow
a year ago
Have had multiple services performed by our tech Cody . He has gone above & beyond to help us with variety of plumbing jobs. Gold star is the best plumbing service we've had in years! Thx Cody !!
Christine Wilson
3 years ago
All of the people I spoke with, from the person scheduling to the servicemen were professional and knowledgeable. The guys that came to the house were did great work. They fixed the problems, showed me the work, and explained everything in terms I could understand.
Water softener diagnosis.
Tom Jankowski
3 years ago
This company and Junior that came out were so professional and courteous. I have dealt with may contractors and the Gold Star Staff was top notch in letting me know when and how things would be done. I highly recommend this company as it was the best company and staff I have ever worked with.
Jaclyn Raymond
5 months ago
Cody was thorough and extremely knowledgeable. Very professional.
MARTIN COLLINSWORTH
2 years ago
We had a our kitchen ceiling fall to the floor on a Saturday. Gold Star came out at 9pm and took care of us. We are now a Gold Star member...
Junior is awesome, I had some questions Mike the owner called and spoke with me. Katrina is a ver sweet lady.....overall Gold Star is a good organization...
We have been a customer for the past year. Paul has helped us out several times with broken garbage disposal and broken shower. He is always were upfront and honest on pricing and what needs to be repaired right away versus in the near future.Today he and Trent went above and beyond. We needed a new setup for water to our new fridge. Lowe's delivery was supposed to install the new fridge and move out our old one, but instead they just dropped it off and said 'call a plumber' and left. Nothing was even put together on the new fridge.Not only did Paul and Trent hook up the water to the new fridge, they also installed the new fridge and set it all up for me! They installed the handles, shelves, everything! I really appreciate all their help. Definitely 5 star service!
i called gold star plumbing to repair a running toilet. paul was very helpful and knowledgeable. i would definitely recommend their service!
On time, friendly, honest service.
Crystal Gonzales
2 years ago
I contacted Gold Star Plumbing to install a new connection from the city sewer to my house (new build). They were quick to schedule us and kept us informed of their progress. Cody was very helpful throughout the process. My family will be using Gold Star again.
Shantell Artley
a year ago
Kalliany Alvarez
a year ago
I’ve been using this company for a couple years. I refer them to my buyers when purchasing a home. I recommend them as a plumbing inspection company during their inspection period. They follow up and follow through keeps me impress and they are easy to build a professional relationship with. Thank you GoldStar team!
Handle broke off shower. I called & they came out next day & replaced the valve. Cody is very professional, courteous, & knowledgeable. Cody went above & beyond to make sure we were happy & taken care of. Thank you Cody & Gold Star Plumbing!
Dominick Orton
a year ago
great service very knowledgeable. highly recommend.
Arturo Martinez
a year ago
Water backing up in the laundry room. Here is my story. I found a company that would uncogged the drain line for a small fee. They returned with a camera and showed me a break in the line. This company come out and simply was looking to get paid. I better get a secon opinion. I'm so thankful for Gold Star Plumbing. The first thing Cody from Gold Star Plumbing did was checked the water main line. He explained what I was looking at. Cody took the time to ensure all my questions and concerns answered. I'm so glad I reach out through a family member not only was Gold Star recommend but Cody was highly recommended. In short, I was told I had a broken line with very little inspection done. I was shown a video, and tricked into believing I had a major issue. I almost said yes. I almost paid thousands of dollars for service I didn't need. I would recommend Cody and Gold Star Plumbing base on the meet and greet, the extra mile they are willing to go for customer care. I went from a broken line to having very dirty lines that just needed to be cleaned. Money well spent with Gold Star Plumbing.This is for Cody, GO COWBOYS, LOL.Hey, thank you very much. You're alright in my book.
I live in a close nit park and meet Cody and Trent doing work for neighbors. They are kind and professional. I saw another company first that walked away. He stayed on a holiday eve to do the job.
Benny Alicea Jr
a year ago
Lindsey Carolan
a year ago
My water heater decided it wanted to burst and flood my house!
Thanks to Justin and GOLDSTAR plumbing doing an amazing job I can
now sleep tonight. I will definitely be recommending them to everyone I know. Be sure to call GOLDSTAR for all your plumbing needs.
Devin was very efficient and knew his job well! He fixed the shower handle! He was very friendly and professional! He is doing a good job! He had a mask on and shoe coverings on. Thank you for your service and care! We recommend Gold Star Plumbing and Drain.
We have used Paul and Gold Star Plumbing for 3 years now for annual water heater flushing and general maintenance. He is very friendly, knowledgeable and professional. I will continue to use in the future
Gold Star saved us money and went above and beyond! I called with a leaking drainpipe. While fixing the drainpipe, Paul saw I didn't have cold water due to an underslab leak a few years ago and offered to fix that issue too! I'd originally called two different plumbers after the underslab leak and they said it couldn't be fixed the easy way (running a new pipe through the old one), which meant the only options were expensive and extensive, so I was saving up to fix it. Paul was able to fix both issues the easy way. No digging up the foundation!
Great same day service! Customer service agents were very accommodating and expeditiously provided service. Justin was quick to diagnose and make repairs explaining everything in detail.
Jared was .curteous.....helpful...and explained everything...very nice gentleman...definite pro....
Our technician Paul was on time, very personable, and very informative. We've used Gold Star for our last few plumbing needs and would definitely recommend their services.
Mark Rodriguez
2 years ago
When you call for service ask for Junior he's very honest and does quality work. I would definitely recommend this company for you plumbing issues.
Edward Koonse
3 years ago
Gold Star Plumbing & Drain installed a Hot Water Heater four years ago in my home. Every year they have come out to my home to do an annual service and drain on the hot water heater. Technician Paul is always professional and friendly. I am 100% satisfied with Gold Star Plumbing’s service and every employee that I have interacted with either on the phone or in person.
Tamara Hanson
5 months ago
I appreciated Cody’s work and explanation of a problem I was having with a separate part of my outdoor watering /plumbing system. My Thanks to Cody for a job well done.
Debbie Yosick
8 months ago
Paul was prompt (actually early), provided feedback and explanations on the inspection.
Babu Venkatesh
2 years ago
Roberta Bracamonte
5 months ago
Excellent service and tech was on time and very professional.
Paul and Trent came out to check on a couple of issues we were having. They new exactly how to fix them and took care of them. Very knowledgeable and helpful. I definitely recommend Gold Star Plumbing and Paul and Trent!!!
Big thanks to Gold star plumbing for coming out on short notice to repair a damaged shower valve after I attempted a novice cartridge replacement that was unsuccessful. Rich was professional, clean wore mask and gloves and attempted to repair my issue to save me money before needing to do a full replacement. Price is honest and final work looks great. Will definitely use again in the future!
Paula Little
4 months ago
Woke up 5am, water main line break in front yard. Contacted Goldstar Plumbing and Drain, left message. They promptly contacted me and had Cody (awesome technician) at my house by 9:30 am. He located the break in the yard and repaired it. Repair costs were below expected and was given a discount due to unfortunate family situation.Other companies could learn from Goldstar excellence.
Encanto Custom Homes
2 days ago
Love the ability to schedule online to accommodate my family’s busy weekdays!
My recent experience with Goldstar Plumbing has been nothing short of exceptional, and I wish I could give them “6-stars” instead of 5 and here’s why. They were able to complete 3 separate plumbing repairs at my house in one day, but even more impressive than that was the professionalism, expert knowledge, and willingness to come up with an alternate solution that resulted in over a 30% savings from my original estimate. As Mike and Kyle began work on replacing a leaking copper main between the main water meter and my house, they realized that modifications to the original water supply lines which were made after the home was constructed to accommodate a soft water hose bib connection could be reversed back to the original configuration intended by the home builder which would save a significant amount of money. Mike and Kyle were able to provide a new, alternate estimate to return the connections back to the original plumbing configuration which saved over 30% from the original estimate and the work turned out looking great and much simpler than what a previous homeowner had done. I cannot thank them enough for their ability to treat customers in a way that builds trust and create cost-saving solutions. I have been a Commercial General Contractor for over 34 years and have been more of a “do it yourself-er” around the house for a long time, but as I get older and my personal time becomes more valuable, I rely on experts to do a project in a timely fashion and at a fair and reasonable cost and Goldstar Plumbing has lived up to that standard. I am so glad I took the time to read the many customer reviews found online for a variety of plumbing contractors, and when I came across the many positive references for Goldstar, I felt confident that I was making the right choice. And let’s not forget about the great experience that Devin provided during the initial investigation and estimating process. He was very knowledgeable and quickly determined that the water line modifications made in the past were not put in “per code” and explained the process to not only fix the leak, but also to do so in such as way that meets current plumbing code and provides a 10 year warranty. Devin’s attention to detail in writing up the cost estimate, taking photographs of the three separate areas of work I needed done and providing a reasonable cost estimate allowed me to quickly make a decision and sign the contract for work to begin the next morning. My wife and I are close friends with several of our neighbors who all have similar age of homes and we will definitely recommend Goldstar Plumbing to them for potential future work. Thanks again to Devin, Mike, Kyle for your hard work and almost forgot Andrea who did an amazing job communicating with me over the phone to schedule convenient times for the crews to come out. Keep up the great work and great service!!
Linda Meiner
4 months ago
Highly recommend! This was my second choice of plumbing company today, should have been my first. After explaining I had an 8 yr warranty on my disposal and being told over the phone, they could replace if necessary, the first company came out and said, “I can tell by the motor sound, you nee.d a new disposal unit, we do not carry your brand but I can sell and install a new one.” Said a quick goodbye and escorted him out of my house. Gold Star was my next call, out within 2 hours, used a tool to free up the stuck chopper blades, all good now. Gladly paid my service call fee and will keep their number in my phone. Thank you!
Victoria Delgado
a year ago
Gold star was able to come right away to fix a leak in my shower. They had a 2-5pm time frame and arrived promptly at 2. Paul was very professional and courteous.
Samir Sabbara
2 years ago
Lucy Anaya-Mitchell
5 months ago
Cody was an above-and-beyond plumber! He came over the weekend and assessed the situation and had to come back on Monday because it was a two-man job. He was so friendly and knowledgeable and did the job quickly. I highly recommend him and Gold Star Plumbing and Drain.
Shirley Chang
7 months ago
Gold star really cares about customer service . I had a not too stellar first visit that is now been corrected by a great one. Paul came and inspected our water heater due to pilot going off three times in a week. He did a couple of test to find if there’s any specific issues. I appreciate Gold star reaching out .
Myunghan Choi
2 years ago
I repaired water heater which saved me more than $1000. I initially called ASAP Plumbing but their assessment was to replace the water heater (>$1500) despite the fact that my water heater is still under warranty. Devin from Gold Star is not only professional and also he is honest and trustworthy. For that reason, I would like to give him 5 stars. Keep up the great work, Devin!! Consumers would know exactly who they call for the services they need!!
Becky Rowley
6 months ago
The technician, Cody, was excellent in every way--knowledgeable, professional and efficient. Office staff was great to work with. Customer service and interactions very good. Highest recommendation. Thank you for everything.
Gold Star consistently good above and beyond to provide great service.
terri campbell
2 years ago
GOLD STAR PLUMBING is our new go to for all our plumbing needs!! They are honest with no up selling, scare tactics or pressure involved. They were on time, professional & friendly!! We love that they are local & family owned. Thank you GOLD STAR!!
Rebecca Roberts
6 months ago
Dianne Maxwell
5 days ago
Paul is excellent. Very knowledgeable. Biyearly maintenance completed on time.
Waterheater flushed
I’ve used them twice in the last two weeks. First crew came out to find a leak that ended up being behind my fridge from the RO line.Paul and Trent were professional and efficient. Some plumbers may have just repaired the line, but they replaced it with a sturdier material.The second visit was today to repair a leaking pipe valve after the kitchen demolition. I have an older home and was concerned that the old pipes might not tolerate just a repair.Chris was the plumber who came out today. He put my mind to ease as he’s had a long career in plumbing and still possesses a passion for his trade.Gold Stars prices are fair and they don’t try to over sell. Would surely use them again!Thanks.Jill
Connie Bennett
8 months ago
Gold Star is an excellent company. They always address my plumbing issues quickly. Paul, my technician, is very skilled, polite and helpful. I highly recommend
Galen Sturges
2 years ago
Paul was very professional and courteous. Job was outstanding. Very good service. We have used them in the past when we were redoing our bathroom. Thanks
Cody was referred to me by friends after he did some repairs for them. Came highly recommended. He seemed very knowledgeable, trustworthy, friendly, took the time to explain things to me and answer questions. Did a great job with the repair and in a timely fashion. I look forward to him coming out again to help with future repairs as I will be having restoration done soon for previous water damage. Thanks Cody! And thanks to Gold Star for being so polite and professional when calling to schedule. ;)
Chad Holliday
11 months ago
The service technicians were very prompt, polite, professional and did a great job in a timely manner!
Garrett White
2 years ago
Easy to schedule. They were able to come next day. Honest and inexpensive.
Douglas Schwimer
3 years ago
Having a water heater go out can be a stressful thing for a homeowner. It is a hassle from having to take cold showers until repair, up to the cost of a replacement water heater. Called several plumbers to price shop. Goettl wanted $79 just to come out and assess the situation. I quickly eliminated them. RotoRooter came out for free but I knew it was going to be a disaster from the phone call. They were talking about replacement costs/inventory before they even looked at it. RotoRooter also quoted almost $2,000 which is insane. Gold Star offered friendly service from the moment you called their service coordinator, to their licensed plumbers Austin and Devin. Gold Star is also FIVE STAR. Very happy with the decision to use Gold Star. Friendly service WITH quality and professional work/workers. Thank you, Gold Star.
Junior was awesome. Explained want needed to be done and was fast. I will be doing more business with them in the future.
Had new filters on our water drinking system replaced and Paul was friendly, courteous, and fast
Great service as always. Justin came out and fixed our issues same day.
Izaak was prompt, professional, and polite.
The staff were extremely friendly and responsive to our requests and concerns. I HIGHLY recommend them!!!!!!!
Cody was great from the moment I contacted him. He gave me several different quotes for different types of water heaters, which were all competitively priced. Once we decided on which route to go, he was at our house that day, was professional and friendly, and did a great job installing our new water heater. He even personally followed up with me 2 days later to make sure everything was still working well. We will use Cody/Gold Star again for any plumbing issues that arise!
Barney Feldman
3 years ago
They were very responsive to my issue . They were very efficient with their communications. Responded quickly to my issue. The serviceman Jr. Was very knowledgeable and explained my options. They had the water heater on their service truck. Offered to install immediately and I said yes. The job was very professional and done in a very good job. Being a former developer and builder I was very impressed . I was kept informed by Jr and the main office. Job well down. These are you people. The name certainly fits the aero. GoldStar!!!!
This is my second time requesting plumbing help from Gold Star, Paul N. came out and provided excellent service. Both times the technicians were on-time, professional, and got the job done quickly.
Hi i hade a good experience.
Nancy Dicken
8 months ago
Great service!
Been a customer for the last 2 years. When my garbage disposal needed help, they were the first place I called. Izaak, was great. Helped me with membership issues and completed all the work quickly and professionally. Was very please with my service today and look forward to a continued relationship with Gold Star Plumbing.Update 7-28-23Add on. Just had another big job done by Gold Star Plumbing and as before, they were fantastic. Their Techs are always on time, professional, courteous and get the job done right the first time. I look forward to continue our relationship with their company for years to come and recommend them highly.
Jennifer Reinhardt
2 months ago
Great people and great company, everyone who’s helped me over the last year has been knowledgeable and great to work with.
FUNKYBOYBITCH
3 years ago
They helped us out... what can I say they came in middle of the night for emergency during the pandemic and they finished the job in the morning. they help me save water. Very friendly.
alane vorbeck
2 years ago
They came quickly, on time when promised. Got to work and did the jobs right. This was for a home that was going on sale due to an estate sale
Fantastic same day service! Devin arrived on time, followed Covid protocols and did an
excellent job repairing my faucet issue!
Really appreciate the professionalism of 5 Star. They drained and serviced my water heater to keep it in top condition. No problems with scheduling or arrival. Paul & helper were great!
Marla Tretta-Zachary
11 months ago
They did a wonderful job. Would highly recommend Cody, Richard, Dustin and Jose.
Charles Bohlken
2 years ago
Our water heater broke and Cody came by the same day to replace it. Very fast repair and even hotter water than before. Now we get hot water very fast. I am Very happy with the new water heater.
Paulette Romero
8 months ago
I am very appreciative of the hard work and excellent service provided to get my BIG issue fixed! Great communication and follow up to get the repair completed. Highly recommend!!
Paul was super helpful and provided great service.
I had a new water heater installed by Gold Star last year and since it has been a year they contacted me to schedule their tech to do a draining of the tank. Their tech Chris arrived promptly and he was knowledgeable, pleasant and efficient. I am very happy with the service we received.
We woke yesterday to find a huge water puddle in the family room. A pipe had ruptured inside the wall. We called Gold Star Plumbing and they expedited techs to our home. They found a burst pipe inside our family room wall and stayed until all was repaired . The care provided by this company saved us from more extensive water damage. Thank you Gold Star again for your professionalism and attention to details.
Tammy Dominguez
a year ago
They also installed a Water Softener with a Carbon Filter. I will be using Gold Star Plumbing for any future needs and would definitely recommend them.
They may be good but at $350 to install a toilet and approaching $4K for vinyl tub install gotta to say pool value..I'm being nice;) Next two quotes were under $1K and we will include the 20 Minutes to Install the Toilets!!!!
Julie Williamson
a year ago
It was a pleasure meeting Junior and he did a great job replacing our garbage disposal.
Vanessa Garcia
5 months ago
We LOVE Gold Star! Izaak came out and was professional, kind, and honest! I cannot recommend Gold Star enough! I was extremely impressed and will be using them again for any and all plumbing needs!!
Taylor Bluth- Kindt
2 years ago
Friendly and quick! Cody was great!
Richard is amazing! He explains everything he is going to do and is extremely honest and fair. Richard installed our water softener and flushed our tankless water heater.
While visiting family for a wedding, the water heater decided to spring a leak. Coming highly recommended, we called Justin Flowers. He had us back in business in no time. Mr Flowers saved the day. Thank you, sir.
Schuyler Grace
6 months ago
When our kitchen drain clogged, we called Gold Star mostly because they were nearby. The tech they sent arrived on time and was very professional. He had the tools to get the job done and quickly resolved the issue. What more can you ask? Still, you hardly ever see that sort of service anymore. I would certainly call Gold Star again.
EVI SPRINGFIELD
4 months ago
I would recommend this company to everyone. Shout out to Tony, Paul, Jose and the rest of the crew. You helped a family in need and listened to our needs. Kudos 👏
UPDATE 8/25/22: Richard, Jose and Mike Hill were all excellent on my job. It was a difficult 'pull thru' for the new pipe but they all did a fantastic job with a HUGE tow truck. I'd recommend GOLD STAR PLUMBING & DRAIN to anyone for either a big or small job. Kidos the the entire team !ORIGINAL POST: NOT YET, but maybe very soon... if I could get a much better bid from Gold Star. I am still with NO WATER in my home due to a main supply line burst so Gold Star responded promptly. The 2 quotes I got were very high, especially for just a simple 'patch' on an already exposed water supply line. I'm 80 years old and on a very fixed budget. I needed to speak with my son to see if he could help but I'm not sure. Paul, the tech, that came to the house was very friendly and helpful but I needed some time to speak with my son. Until I can do something, I'm WITHOUT ANY WATER at all. The bids were (are) out of my financial range and I feel 'stuck' between a rock & a broken pipe.
Clothes washer hot water hose replacement
Jean Halverson
a year ago
Richard was very helpful and efficient in replacing three faucets. He was timely and very neat also. He explained the process and spent the time going over specific details of the installation and the new faucets. He was very patient in helping me understand the replacement process. I applaud this company and their technicians!
amol sukerkar
4 weeks ago
Professional and quality service by Paul. Will definitely hire again.
Damian Commerce
a year ago
Justin repaired my upstairs tub drain quickly, very happy with the work. Good communication, on time, will definitely call for future plumbing needs.
Joan Frauenfelder
2 years ago
Mike and Paul, the technicians, were professional and knowledgable, explained everything before they began, wore masks and shoe covers. The space where the heater goes, is very small and it was challenging to remove and install the heaters...we would highly recommend them and will use them for any future plumbing problems.
Justin was very professional & polite. Definitely recommend him & his this company.
Bob Aslakson
11 months ago
Service is ourstanding, every time, on time, mostly early! Clean, professional and ready to work!
Great job. They were on time, friendly and helpful service, and a fair price.
Chris the technician was very helpful and professional. They were on time and completed the work in a timely manner. They were a second bid I received on the job and saved me some money.
If you want to experience the “going above any beyond” treatment than you need to work with Gold Star. Not only did they get my water heater replaced with 24 hours , but they dealt with my home warranty company to help me get reimbursement. They do it all and will use them again for any of my needs. I highly recommend them.
Had emergency plumbing situation with faucet not turning off. They showed up within the hour and were finished in about 25 minutes. Extremely professional, and great quality of work.
The Wallace Clan
3 years ago
Great service! Junior (And other guys prior) were Friendly, early, informative and gave some great tips for saving on electricity and water. Arrived early each time, no hassle. Worked thru the problems and backed their work. So happy we chose this company to get our water heater from.
Gold Stsr plumbing & drainI've been trying to find a plumber for a water leak on a angel stop at the garage sink for Two weeks. I have called 3 plumbing company and only one return a call. They said they could get to me i three week. So this weekend 8-12/13-23 i took to the internet to find a plumber. I found Gold Star plumbing I waited tell Monday 8-14-23 to call. I called there office in Prescott and talk to very gratefull person ContrinaShe listen to my problem . She said that there would be a plumber out 2pm to 5 pm today 8-14-23. I said great. About 1hr later they call back said they can make i earlier. Marlins from gold starr plumbing shows up as they promise early. Went over what was wrong gave me the price and fix the problems.Marlin is very knowledgeable in plumbing I highly recommend GOLD STAR PLUMBINGJIM in Camp Verde az 8-14-2023
Taylor Alexander
6 months ago
Justin was prompt and knowledgeable. Appreciate being able to get a servicer out the same day. Sadly it was an electrical issue but I was referred an electrician who was also able to come out the same day.
Lucinda Barnes
3 months ago
I signed up for a yearly plan that would include draining the water heater and many other maintenance items I don’t have time for. Very reasonable price and Paul walked me through every question I had. Paul returned today and installed a PRV valve. He went above and beyond! I highly recommend Paul.
Shane Morgan
5 months ago
Cody came out and was very professional and explained everything thoroughly.
The technians they sent out were very helpful and also contacted the other Co tracters that was needed to complete the job.
Gold Star Plumbing is a rock solid business and appreciated their professionalism. Cody was great to work with and got the job done with quality and efficiency. Thanks Gold Star!
They were at my house 45 minutes after I called and resolved the problem quickly and professionally. Will use them for any future plumbing emergency.
Thank you Paul for doing an awesome job, we are very happy with your work and will be using Gold Star Plumbing & Drain when/if the need ever arises again!!!!
Cody came out and provided exceptional service. Highly recommend. Only plumbing business/tech I will use.
Robert Jimenez
a year ago
Love this company, use them for commercial and residential! Cody is the man.
Alice Nielsen
3 years ago
Very polite, covered their shoes as they entered. Took time to make friends with my dog, gave me two estimates on how I wanted to proceed. Then did the work and then they left. 2 year warranty too!! Would definitely recommend them.
From the phone call to the finished product. I liked everything about the service. Junior was the responding technician. He was on time, courteous, helpful, and knowledgeable. He had the problem fixed in no time for a very reasonable service cost. They will definitely get my business for any future plumbing needs.
David Carlin
11 months ago
I was very pleased with the service I received from Gold Star. Corie was the technician that replaced the disposal in my house, he was polite, professional, and had the unit changed out in no time! I will be using Gold Star for future plumbing issues should they arise.
Paul was very professional, on time and explained everything. I would definitely recommend Gold Star. Thank you guys/gals.
Izaak was professional, courteous, knowledgeable, very thorough, and a pleasure to do business with. At Wildhorse Ranch Rescue we highly recommend Gold Star Plumbing and Drain.
Mariah Sesate
2 years ago
Gold star plumbing assisted me to the max of any kind of a service provider could ever give to a young inexperienced home owner.They treated me like family and kept amazing communication that put me to ease especially trusting my house to anyone. They made some high promises and kept every one if not more than what you expected. They take pride in their work that I could barely tell that my whole plumbing was replaced and I’m talking the main line to replacing my old cast iron. Now I am confident with my home will make the distance and this company gave me that dream into a reality. I would trust this company with my family for any need knowing they will do everything right in the customers concern and need.
Paul and Kyle from Gold Star Plumbing were a joy to work with and they were very professional, respectful and thoughtful. Both were great at explaining what was needed and extremely flexible with our needs and wants. They came highly recommended and I now I know why. Extremely satisfied. 😊👍
Jacki Crissinger
2 years ago
Gold Star is amazing!! Cody did an exceptional job on all of my plumbing projects! Highly recommend!!!
If I could give this place a million stars I would! Cody and Richard were the best people that could’ve possibly come out to replace my water heater! They were so nice and made everything so much easier and calmer. They went above and beyond not only with fixing the water heater and pipes, but also for dealing with my crazy neighbors and helping solve the whole situation. They went out of their way to help me feel safe and Cody even took my trash out for me so I didn’t have to leave my place and deal with my neighbors. They also checked my dishwasher quickly when they didn’t even have to. They were both so respectful and kind and did an amazing job fixing everything! I will always go through them for all our plumbing issues from now on! Thanks for everything guys!
Douglas Cordano
a year ago
The service Gold Star Plumbing provided was absolutely top notch. From start to finish they were the most professional, consistent, and honest household services company I have worked with. I had received a quote from another reputable company first, and they came in just barely over. Because Chris took the time to educate me on the products and process, I chose to go with Gold Star. I was glad I did. My simple water heater install exposed another pretty serious problem which was a slab leak. Because I have an older remodeled home, accurate detection of how lines were run and how to most cost effectively fix the issues was no easy task. Both Chris and Mike were out multiple times to diagnose and make a plan, while Richard and Jose were the ones that did the tankless water heater install and ran new lines to bypass the leak. All the guys were GREAT! Really can't say enough about the professionalism of Richard and Jose. Very knowledgeable, and again, took their time in explaining the process and answering my questions without making me feel like an idiot. I would definitely recommend Gold Star to anyone in need of plumbing services!
Grey Sehnert
5 months ago
they were on time and professional. they repaired the exterior sewer line and PT pipe. best price and excellent servise
What great service! Cody and Mike were attentive, caring, professional and willing to explain how the system works. Cody also called us the next day to follow-up and make sure everything was okay. We couldn’t have asked for a better experience.
michael cloninger
4 months ago
Technician was prompt, knowledgable, courteous and no HIDDEN FEES after installation
Paul was fast, friendly, professional and did a 110% clean up when done. This is possibly the best plumbing service i’ve ever used and highly recommend them.
Paul was great, professional and got the job done fast! Absolutely would recommend!
Vickie LeBeau
2 years ago
Gold Star Plumbing was a pleasure to deal with beginning with Katrina in their office and ending with Paul the repair person. Paul was friendly, efficient and skilled at sweating the pipes on both washer hookups for replacement. One handle had broken off due to age and minerals in our water and we had both replaced as the other was probably not far behind. We will definitely call them for any future plumbing needs.
Laura E Navarro
2 years ago
I was very happy with the service provided. Technicians were courteous, very professional and they were able to resolve my issue. I highly recommend them 😊
Had some issues with low pressure and they quickly found and fixed the problem. The technicians were fun to talk to and I will definitely be calling them again in the future.
Great local business! They were responsive and able to come out quickly. My technician, Junior, was excellent: very friendly and very quick getting work done. I will definitely use these guys again!
Laurie Selk-Swartz
3 years ago
The 2 men that came to our house were so professional and friendly. But the thing I admired the most is how knowledgeable and persistent they were. No leaving until the job was done right! Quality and a great guarantee was given. I would recommend these guys to ANYONE!! They even drank water out of a Cubs glass!!! High quality service!!
Diana Schuerbaum
8 months ago
Paul definitely saved the day by replacing our hot water heater at our vacation rental home in a quick manner after being contacted that morning. Our guests only had to be inconvenienced for a couple of hours - thanks to Paul & Gold Star Plumbing! ⭐️⭐️ I highly recommend them!
Tritia Pusateri
a year ago
Gold Star Plumbing and Drain was excellent. They were able to get a technician out to our home the same day. Justin was prompt and professional. We would definitely use them again!
Blue Moon Hair Design
a year ago
Junior was on time, neat, communicative and honest. He took the time to thoroughly assess our situation, and explain what he was doing as he did it.Company X told us we had a cracked outgoing sewer pipe that would require jackhammering through the garage slab, capping the damaged pipe and installing a completely new sewer line. Probably in the neighborhood of 5-7.5K.Junior, on the other hand, told us we had really dirty lines (the house is 28 years old), had no break in the line, and needed it cleaned out with a jet type tool.So, less than 2k, and we're set to get it all fixed up on Friday.Couldn't be happier with Junior and his staff at this time!I'll update when the job is complete. But so far, this has been an amazing experience!
amber davidson
a year ago
This company is fantastic. Cody and Tony are the best!!! They truly look out for the customer. We had to have all our drains replaced in the house due to old cast iron piping. The did a great job!! Very honest and straight forward. They actually stand by their work. I would highly recommend this company for any plumbing related issues.
I got two quotes for the same job. Not only are they fair, fast, reliable and efficient, they are EXEMPLARY!
Isabelle Rivera
6 months ago
I needed to change out my kitchen faucet and realized I couldn't turn off the water outside because the knob was broken! Thankfully, we weren't in a situation we we needed the water off ASAP. Paul came out and was able to fix the issue and put a new lever! He was very knowledgeable and professional. The work was done super quick too! I highly recommend this company! They were able to schedule next day too!
Kara Hendricks
10 months ago
Very good work
Juan Talamantes
8 months ago
Chris handled my difficult repair quickly and efficiently. Guys were knowledgeable and transparent. Fair price for great work.
Barbara Dohanyos
4 months ago
They replaced my water heater without any issues. I would definitely recommend Goldstar .
Robert Alvarez
a year ago
GOLDSTAR replaced my water heater they were fast, clean, and very professional
Communication was great with the office.
Paul and Nate were very professional, answered questions, did a quality repair, and cleaned up after themselves. They were even nice to the dog.
I'll call Gold Star Plumbing again! Thank you.
Steve LeClaire
a year ago
Cody was very professional and on time! Very nice and friendly and quickly diagnosed the issue. Gave me a few different options and let me choose what was going to work best for my timeline and budget! 10/10 would recommend
Susan Tellez
7 months ago
Got a recommendation to have Gold Star come take a look at a leak coming from upstairs and a shower head issue. Cody made it a priority to get there and check out the issues and offer best solutions.Very pleased with his knowledge and honest feedback. What a pleasure it was to be able to work with a very professional technician like Cody. Thank you again Gold Star and Cody.
Professional fair pricing and great clean up!
Devin gave me information about my water heater that I didn’t know. He was prompt and not pushy. Will definitely use again.
Mike Anderson
2 years ago
Customer service was great, plumber was nice. But he said we needed a brand new toilet because the pressure wasn’t great and it would just keep clogging. Someone else fixed it no problem, no new parts. Adjusted the fluidmaster in the tank because the water level was too low, which is why the pressure wasn’t very good when flushing. $0 fix instead of a $600 toilet I was quoted. Have had zero issues since.
Barbara Clarke
a year ago
I am very pleased with the quality of service from Gold Star today. Junior Reyes came outand was very knowledgeable and friendly. Hetook care of the shower and tub issues. I would definitely use Gold Star in the future.
Anthony/ Tony was absolutely wonderful! Professional, informative, efficient and made sure I understood next steps before he left. Water leaks/ water damage are no fun for anyone. I highly recommend this company as you won't be disappointed! Well trained contractors who will get the job done. Take my word for it- go with Gold Star!!
Camera inspection of sewer drain
Nathan Navarrette
2 years ago
Carol Blanchard
2 years ago
Had to use Gold Star Plumbing twice this week for two different situations at two different locations and I must say, it’s a great company! They helped me to feel like my problem was theirs and they were going to do all they could to fix it.....and they did just that!! Thank you, Devin! This company is top-notch!
Patricia Blank
a year ago
Fast friendly service. Would highly recommend
Dominique Haffery
10 months ago
We have used Gold Star now for a year and a half for many different things. Their communication and personalization is amazing, and we will continue to use them for how amazing and professional they are. It cares, and it shows.
Sarah Krause
4 months ago
Paul and his son were very friendly and got the job done well. Thank you!!
Cody has helped me on various plumbing repairs and has always been eager to go the extra mile. Refreshing to deal with people who proactively resolve future issues instead of ignoring the issue to make sure they get your next call. We request Cody by name anytime we have questions and or issues with plumbing. More than helpful and always has a great attitude.
David Leffers
9 months ago
john dohanyos
4 months ago
Showed up on time and did work in a timely manner
Paul was prompt and courteous. I will definitely use Gold Star Plumbing again and recommend them
New homeowner in Gilbert. Gold Star provided very competitive pricing for install of soft water loop and whole house soft water system.Subsequently provided quality of materials and professional service beyond expectations. Communication repeatedly exceptional with office, techs, and owner. Service timely, honest, and considerate of homeowner.They repeatedly mentioned a commitment to Gold Star serviceand product. They are the most reputable and reliable businessencountered in the valley. Recommended without reservation.
Great company. Will use them again/every time I need work done
Cody came to my house and was very nice and professional and got the job done with no problems whatsoever 10/10!! I’ll be recommending Cody from gold start to all my friends for pluming work!!
I called Goldstar when my garbage disposal stopped working. Cody was able to
explain to me what the issue was and was
very efficient. Was very satisfied with his customer service.
Lonnie Brewington
3 years ago
Junior was not only professional but informative. He explained every thing he replaced and what each provided. He cleaned up each project and left my house just as he found it. He is a delight to have in my home I will always ask for him when I need something done - he is an employee who deserves an A plus for his performance. He should be a keeper for your company.
janelle serrano
3 years ago
Amazing staff with great service!! Highly recommend you check them out!!!
Carol Broccolo
5 months ago
Very professional and pleasant to work with.
Gail Pfiitzner
5 months ago
Cody was on time and very efficient. He explained the process so that I could understand it. Would definitely recommend.
Cody was great to work with! He is very helpful and informative. He helped contact the right people when we had a major emergency. We look forward to working with him more in the future!
I've used this company before and will continue to use and recommend. They were available for a same day repair without charging extra for same day service. The techs are always friendly and knowledgeable. Paul kept us informed each step along the way.
David Sanchez
2 years ago
Great job Gold Star. Paul was professional and did an excellent job installing my new water heater. Would definitely use this company (and Paul) again.
REVIEW #2:A couple of months ago, we started hearing some loud sounds/bangs (like a shotgun going off). We figured something was happening in our neighborhood. These sounds continued, but randomly. Kept checking Next Door, but nothing was talked about or reported. After paying a little closer attention, I realized these bangs were coinciding with the use of hot water in our house. I went into our garage & realized something was exploding inside our tankless water heater whenever we called for hot water from inside our home. The frequency of the banging quickly worsened. Because of this, I turned off & unplugged our whole tankless water system.I contacted Gold Star Plumbing on 11/26/22 (remembering how awesome they'd been when they came to our home the prior June). I think I reached Rachelle again (who had really helped us before). I told her all that was happening & specifically asked if we could have Chris as our technician. She really worked with us & was able to give us Chris' 1st available appointment. Shortly after hanging up, I rec'd a follow up email confirmation letting us when Chris was coming.Chris & Izaak arrived shortly before 11am on 11/28/22. As we were heading towards our sick water heater, I tried to prepare them for what was coming. After the noise repeated itself, they were shocked & our unit was very quickly shut off. (They stated they’d NEVER heard a Navien make a noise like what they had just heard. And these guys are preferred Navien installers!)They took some pictures of the unit as it was. Then, took off the front cover. Took more pictures & even contacted their Navien rep trying to maybe get Navien to help us out with the cost (maybe under a warranty, or something), but then they had to break the bad news to us. Our Navien unit had NEVER been installed correctly, so there was no way Navien could warranty it & it was now unsalvageable. (Our prior plumbing company we’d trusted for over 10 years sold us two separate tankless water systems in the span of 7 years. They stated the first one was not fixable. We've since learned they'd never installed the correct adapter parts on one, or maybe even both, of these units to accommodate the usage of propane, rather than natural gas as we found the necessary parts still in their original packaging & melted onto the inside of our unit. Mini explosions had been taking place inside the Navien. All in all, we're EXTREMELY lucky we didn't lose our home &/or someone living in it due to a gas explosion.) We also learned the Nuvo Manor Whole Home filtration system this other company sold us, wasn't doing anything. (This was clear from the calcium build up on all our faucets & multiple plumbing fixtures that were no longer functioning throughout our home.)After receiving the shock of all this news, we assessed our options & decided to put in another Navien unit. We also chose to install a new water softener & we also moved forward with the installation of several new faucets (as they had also become inoperable). While here, we also chose to have them work on some other things in our home that needed some TLCThe front office staff worked hard to make sure we had our hot water up & running as soon as possible (as we hadn't had any for a couple of days). They worked with us on our financing options, too, as funds were going to be an issue. All in all, we had the pleasure of being able to work with Chris B., Luis A., Richard C., Jose C. & Izaak B., as several Gold Star technicians were needed to work at our home for nearly an entire week.I truly can't say a bad thing about any of these guys. Every one of them was so professional & personable. They worked long & hard to get everything fixed for us as quickly as possible & never once complained. They were so good about keeping me informed on all they were doing. And, when they left, things looked cleaner than they did when they arrived.I just can't say enough positive things about this company. Each employee really lives up to their Gold Star name, too, that's for sure!
Gold Star is my go to!!! I do t even bother with an other Plummer’s because Gold Star does the job I need quick and right the first time and it doesn’t cost can arm and a leg.
armando martinez
3 months ago
Excellent service and communicationThe technician I dealt with was courteous very professional and went above and beyond what was asked to make sure backdrafting problem I was having with my waterheater was solved I believe his name was Izak he was a rockstarThank you goldstar heating &plumbing
The service quality was very good and gone through all their works with us after completing their tasks. The person answering the phone calls was polite and trying to get the maintenance in as possible as she can. Thank you very much and keep up the wonderful services.
Mark Dominguez
a year ago
Quality service. Very professional and eager to work. Explained everything in detail and left the work area clean. New water heater, soft water loop and system and a new bath valve done in one day. Big shout out to Jose, Richard and Paul.. Great job.. thank you.
We were very happy with Goldstar plumbing. We received next day service from our phone call. Person who took our phone call at 7 PM at night was wonderful, accurate and reassuring. Jason was on time, professional, and polite. It was a hot, dirty job repairing an outside water line leak. He completed it to our total satisfaction! We highly recommend Gold Star Plumbing!!
Courtney Borman
3 years ago
Devan and Mike were awesome!!!! Again!
So last night I stepped in a puddle in the garage - it was not the way I wanted to end my weekend. Hot water heater failed and was staring to flood my garage!!! Cody was immediately responsive and he made sure my new hot water heater was installed and perfectly ready to go. Fastest response I have ever had. 100% recommend Gold Star plumbing!!!
shameek thomas
2 years ago
Arleen Saulog
2 years ago
Junior was on time, very professional and takes the time to explain the issues and appropriate repairs. I'm glad to have found the right company for the job. I highly recommend.
Merritt Menefeejohnson
2 years ago
I am so pleased with the work Junior did. I was quoted a much higher estimate from another plumbing company. i feel like we paid a fair price for the work completed, and I am so relieved they could fix my water problems so my new dishwasher can be installed. Junior cut out and replaced our main water valve and hose bib, and replaced the valves under the kitchen sink that were frozen. I will tell everyone if they need a plumber to call gold star and will have more work done shortly. I felt that their estimate was extremely fair and honest.
We had a outdoor spigot leak behind the wall. I called Gold Star and they were able to get me scheduled for a same day repair between 11 am-2 pm. They actually came early (10:30). I was notified by phone that they were on they way and I received both a text and email with the techs name and photo. Paul did a great job, explained what needed done, and cleaned up when finished. No complaints, good service, fair price, friendly employees and great at communicating the appointment status. I will definitely use Gold Star in the future.
Dwight Robinson
2 years ago
Great workmanship and very professional and friendly. Cleaned up meticulously.
Marshall Kelly
a month ago
Kori Stephenson
10 months ago
Justin is very knowledgeable and helpful with his repairs and information on water filtration!
MrDjspaghetti
2 years ago
Cody fixed my leak with no problems and great service!
Richard and Jose were fantastic! They were very professional, courteous, friendly and kept me in the loop of their progress . They also finished earlier than expected. I couldn’t have been more impressed with their services. Well Done!
Gold Star Plumbing is on point Thanks again Mike, will call again
We called Gold Star after another company broke a pipe off coming out of our wall earlier this year. We were really glad we did! Chris was extremely knowledgeable and professional, and when he turned it over to Richard and his crew for the work I was equally impressed.Richard was great about working around my work schedule, communicating the plan for each day and his crew stayed until they had done what was planned. They were all really respectful of the house, laying down runners and cleaning up each day. The work all seems great and we will use them again in the future.
Melanie StilaHipee Jewelry
a year ago
Junior was very professional and honest. Did a great job
Cecilya Moreno
2 years ago
From the moment we spoke with the receptionist to the moment the crew left our home, we were met with incredible service!It is clear these folks care about producing good work and giving their customers peace of mind. Mike, Devin, Richard, and Jose went above and beyond! Easy to schedule with, showed up on time, were very friendly, worked quickly but diligently, and they gave us updates along the way. We also appreciated the calls letting us know they were on their way to our house.We definitely recommend Gold Star Plumbing.
HUMBLE CHILDREN OF YAH
3 years ago
I'm more than pleased, Junior showed up and installed my water filtration system.
The two guys that came out to replace broken pipes under the sink and the outside wall, were so nice and curtsies and respectful. They explained everything they were doing and going to do. I knew exactly what to expect. Awesome company!
Marianne Majkowski
6 months ago
Very prompt, courteous and professional. The only comment I have is the tracking link did not work, but the technician arrived very quickly.
Jason Wolfe (nitroboost)
a year ago
We called Gold Star after our water main sprung a leak and flooded our yard. They were prompt and able to get us in quickly. We had some disagreements with the technician and ultimately we ended up going a different route, but I was very happy with how everything was handled and the staff was great all through out the process. They seem like a stand up company and I would recommend them for any big job.
Noreen Strehlow
3 years ago
I was very happy that they observed CDC guidelines as I am older and have been very careful to shelter in place all these months. They were very polite and did an excellent job.
After going WAY over budget on our pool remodel, we find that our anti siphon valve had gone bad, after not being in use for a few months.After reading several fantastic reviews my wife suggested we call GoldStar Plumbing and Drain.Chris arrived on time, introduced himself, verified what our problem was and went right to work, a bit later he pointed out that our hose bib was leaking as well. (I knew about this but had forgotten to mention it.) He immediately quoted the new price, and after approval got that taken care of as well.Chris was very professional, polite and extremely knowledgeable and proficient.Hats off to GoldStar Plumbing and Drain.We have found our plumbing company.
Discovering a small flood in my hallway (early on a busy morning) was a nightmare. I turned the water off to my home before quickly searching online for a local plumber. I’m so glad I found/called Gold Star! Their service tech was punctual, professional, and very knowledgeable. He made quick work of finding the source of the flood- a pinhole leak inside the wall. Not even 45 minutes after he arrived, the job was complete and looked well done! I will definitely refer Gold Star Plumbing and Drain to friends and family!
Michael Shimono
3 years ago
Great service and knowledge. Will continue to use and recommend to my clients!
Jason Langland
8 months ago
They performed next day service, met all their promises, service tech was polite, quick and cleaned up any mess! I would highly recommend Gold Star Plumbing!
Lori Shackleton
a year ago
Tankless water heater flush and inspection.
Gold Star responded very fast and repaired the faucet quickly. Technicians were very professional and answered questions I had.
Justin came out 1st and in less than an hour after we called. He was awesome! Then Tony came out for the installation he was also awesome. We would recommend Gold Star Plumbing to everyone. To be honest they happened to come up 1st in my search and we couldn't be happier.
Lynde
Absolute best! I had been searching for someone about my water heater and sure enough, the same day, I ran into a guy Vincent who worked for Gold Star Plumbing and Drain. Every question I had, he answered with professionalism and knowledge. I will definitely be using their services after that great encounter!
Wore mask and was quick and efficient
Nanneene McManis
a year ago
Their technicians are very experienced polite, friendly and answer any questions you have. They're very quick to respond toa call. The owner is involved in day-to-day business, which I think is outstanding.
Thoroughly recommend Gold Star Plumbing and Drain. From Paul who came out and gave us the estimate to Katrina who scheduled us to Mike and Kyle who installed our new water heater. Paul was a no nonsense straight shooter who spent a lot of time with us and answered all our questions from A to Z. Professional from start to finish. Look no further, call them today.
Cody came out to my house due to a slab leak very professional and answered all my questions
Pam Hunzicker
5 months ago
Came promptly, clean cut, professional, personable! Great job👏💕…over the top EXPENSIVE… but so is everything else.😔
Barbara Hetrick
a year ago
Taylor Peterson
2 years ago
Nathan Harpster
7 months ago
Izaak was prompt courteous and professional! Service was done very well and Izaak took time to show me what he saw on the camera answered all of my questions and just did an outstanding job! We will definitely be using Gold Star again should the need arise!
Jennifer Chester
10 months ago
Gavin McEwen
2 months ago
Paul and Nate have been super helpful and explained every step to me and helped me understand what was going on the whole time, they are the best plumbers I have ever came across I’m never using another company, again thank you Paul and Nate
I was very happy with the installer and the job he did. he knew what he was doing without question, everything looks perfect.
Top Notch service! Super professional!
douglas davis
4 months ago
They did a good job
I was very happy with Gold Star Plumbing & Drain. Chris was very professional and he explained to me how my new water softener and RO system would work and he was very thorough on telling me how to maintain my new system. I would recommend this company to my friends and family.
Gold Star repaired two plumbing problems at my house. They were thorough and efficient. Unlike many companies, they did not try to sell me stuff I really didn't need. They are totally and completely honest. That's a big deal.
Sharli Chatelain
a year ago
Very pleasant experience with scheduling office and they were able to get me an appointment the very next day. Paul N. is a great technician, very knowledgeable and installed a new a gas connection for our oven the same day that he gave the quote. My husband and I were very happy with the price and high quality work. Paul also took extra time to answer any questions I had throughout the process. Thanks for the amazing service and we are so appreciative that you could put us into the schedule last minute!
Three separate reviews (newest to first)This is my third time I'm using gold star because my first experiences with them was excellent. Chris Barnett came out to the house on June 28th (2023)and again I cannot express how nice, professional and such great service that he provided. I am going to ask for Chris for all my plumbing needs as I know that he is amazing at what he does and honest. Gold Star Plumbing should be proud to have Chris as their representative of the company.I used Gold Star again on 12-3-2022 and Chris Barnett was my technician. He was friendly, personable and knowledgeable. My 2nd experience with this company will keep me going back to them for any needs.I called Gold Star Plumbing and from the first phone call to when Paul Navarette, my technician left my home after servicing it the whole experience was Top Notch! Paul and this company are professional, courteous, knowledgeable, have fair affordable pricing, and they really pride themselves on great customer service and they deliver. Everybody was so nice the communication was amazing and I just want to say if you are thinking about hiring them for your plumbing and drain needs, you will not be disappointed. Good customer service and honest companies are hard to find in this day and age but Gold Star definitely one of them and I appreciate that. They picked the right name. Paul is OUTSTANDING!
Anita Sulzer
4 months ago
Paul was professional, knowledgeable, and gave quick repair. Great 👍
I worked directly with Devin Peterson regarding all appointments and repairs. He was exceptional with communicating what needed to be done. Thank you also to the fantastic work all of you did (Devin, Dustin, Jose, Mike & Richard). Wonderful company to work with, definitely recommend!
We just recently had issues with our bathroomfaucet not completely turning off. Was referredto Goldstar Plumbing. Cody came out quicklyand was able to get it fixed before the holidayWill definitely recommend Goldstar!
They were professional enough to come back and service free after their first visit and service.
Nicholas Harris
3 months ago
Rude. Unprofessional. Pushy.One of the guys was incredibly unprofessional. He pushed way more work than necessary and when we declined he continued to push, to an uncomfortable and unprofessional level.After we ended up cancelling and he left, he felt it important enough to come back and berate us for seeking a third party who is more knowledgeable than us about what is needed and not needed.I suggest you and anyone you like steer clear of this company and go with, well, any other plumbing service.To Golden Plumbing’s management feel free to contact me for the name and video with audio of this individual.
Kingston Trio
2 years ago
Junior Reyes came over and he was fantastic. The repair was done perfectly, and done nice and neat. I had the repair done by someone else a few months earlier and it was a sloppy job. Junior fixed it. I also find that Gold Star Plumbing has some of the most reasonable rates in town. They are always professional and reliable and their plumbers always know what they are doing. You can’t go wrong!!
Justine Winchester
a month ago
Fast and excellent service. Responsive and professional. If you need plumbing work in the Verde Valley, call these guys. Marlin and Kole were great.
Despina Herodotou
a month ago
Above all, I appreciate their responsiveness and straightforward approach. Every crew member has been friendly and experienced.
Alvenia Wideman
7 months ago
I returned home to an unexpected water line leak and Gold Star took care of me. Justin was wonderful and informative! He addressed the problem quickly and in the most least intrusive way. Rectification was smooth and he answered all my questions in a courteous and professional manner. I would definitely use them again!!!!
Robert Boies
11 months ago
quick and responsive service 5* people
Junior was fantastic and can't recommend him enough.
Cheryl Sargent
a year ago
Paul is an extremely professional and experienced technician. He listened to what type of kitchen faucet we needed and found and installed it. The faucet looks and works well for our family. Paul is also a very pleasant person.
The company was very prompt and service was fast. The plumbers were also pleasant. However, the price was too high for the job. Replacing drain line and P trap under kitchen should not cost $520. I also asked how much to replace hose bib outside and they quoted $200 with a discount. They also did not carry parts for sink job and I told them there is an ace hardware close by so they didn’t have to go to a plumbing warehouse saving them time.
Besides Chris Barnett, I had the pleasure of meeting Cody Morgan who provided excellent service with honest assessment and money saving opportunities.
Randy Walters
3 years ago
I just said goodbye to service technician Devon that spent well over an hour removing our toilet, unplugging the item stuck in it, replaced it and fixed the leaking water shutoff to the toilet! He was here on time, extremely courteous, the services area was left perfectly clean! He also asked if I had any questions before I signed off on the work. Also the communication from the first call I made till they were on site was perfect! I would HIGHLY recommend this plumbing company! Punctuality, service, communication all 100%
Very professional team!! Great price along with warranty that gives me peace of mind!! My installation crew was amazing they had the work done in less than two hours. What I liked most is they took the time to see if my water heater needed to be replaced or for life!!
Ask for Chris! Seriously the most helpful plumber I've ever met in my life and clear initiative on how to move forward in a way that will save me the most money and keep these issues from coming back in the future. Always go here, and ask for Chris!
Paul and Nate came out to remove to hoses locked onto the outside faucets and source a smell in our bathroom sink. They were able to get the hoses off the faucets outside without creating any additional problems, that I know I would created had I had done it myself. They treated both of our bathroom sinks (only one smelled) and it seems to be have solved our issue. I really like that they did not tear apart the trap and under my sink unnecessarily. I will be calling Gold Star and Paul the next time I need them. Hopefully, not too soon.
Barry Turnrose
a year ago
Very good experience. It was very easy to schedule a plumber for the next morning (we did not have an emergency situation). Paul was very friendly, professional, and punctual. He efficiently addressed the three plumbing issues we had, and we are pleased with the results. We would use Gold Star again in the future.
Amazing work, Great quality. Super responsive. Fair pricing, Neat, clean work. Staff well groomed. Jarred, and Austin are super knowledgeable and patient with all questions. Love our bathroom remodel!
Sw0LLenPickLe10
3 years ago
From beginning to end service and quality was first class. When you hear water flowing while asleep its never a good thing. Gold Star arrived as promised when promised and that was a blessing. These guys truly know what they are doing and without the worry Am i getting lied to. Gold Star truly came thru. Great Job guys. Will definitely be spreading the word.
Prabha Kumarakulasingam
a year ago
Paul Navarett did a great job in finding the leak which was hard to find at first and the quickly repaired it allowing us to proceed forward with the restoration part of the project. This helped speed up the work and thanks to the staff for understanding the urgency and attending to it promptly.
I used Gold Star to put a new tankless heater and water softener into my house. Then had what seemed to be a manufacturer's issue with my new tankless heater, which the manufacturer had no helpful resolution for besides waiting more time for a part, but Gold Star resolved it completely and immediately. The plumbers who have been to my house have been great and been able to communicate with me easily letting me know before any work they have done. When the issue came up with the tankless heater, the general manager handled it very professionally and I had hot water restored quickly. I appreciate the timeliness, responsiveness and clarity in regards to their work. Will definitely use again for my future needs. Thank you!
Chuck McClure
10 months ago
Thank you for great service!!
Adrianne Gallucci
4 months ago
Came after hours and completed the job - pleasant and professional.
Corie was awesome! He was on time and professional! He took care of replacing my water valves in my laundry room!
Stephen Smestad
2 years ago
Gold Star Installed a tankless water heater for me. My technician, Junior Reyes, was excellent!! He came to provide an estimate and he was punctual, professional and I had absolute confidence in him and Gold Star when he left. The installation was flawless and everything was explained to me before and after installation. I was never surprised once. That’s a credit to the Company and it’s people. I can highly recommend Gold Star.
Sebina Lohavanijaya
2 years ago
Junior replaced the Hot/Cold water valves for my washer. He also fixed the broken drain for my bath tub. The tub had a really bad broken drain and Junior removed it carefully enough that it didn’t break or chip my tub. He was very professional, new what he was doing and very funny. It helped since it was an expensive repair. The communication was great, punctual and very neat doing his work. Would definitely use Gold Star again and recommend it to my friends.
Great company!!
Paul was very knowledgeable and friendly.
Definitely would use gold star again for future plumbing needs.
These guys were great. Super responsive, professional and friendly and walked me through why my leak was happening and the the fix required. I would definitely recommend.
Cody was excellent and thorough. Explained the work and the process. Strongly recommend him and his work.
Jacob Robins
5 months ago
Izaak replaced a couple toilets in my house and was very professional and friendly. He took the time to make sure everything looked great and answered any questions I had. I would definitely call again for any plumbing issues in the future.
Scott Katterman
8 months ago
Cody at Gold Star was great! He came to give me an estimate, and even though the issue ended up not being plumbing related, he helped fix an issue with my door since he was there and had the tools. It took him 5 minutes and it's been bothering me for months now! Super helpful staff!
Paul Navarrette gets unlimited gold stars from me! Unbelievable service. He installed 2 bathtubs, removed one that had cracked during an improper install by a previous plumber, hooked up 2 large vanities, installed 3 toilets and repaired a fourth one, moved water lines that were improperly installed by another plumber, and did all of the plumbing in a 8x10 master shower. He was so good, provided excellent work, was prompt with his service, actually went above and beyond compared to any other plumber I have ever dealt with. This is the only company I will be using. Thanks, Paul and Gold Star! ⭐⭐⭐⭐⭐⭐⭐⭐⭐ etc
Gloria Moore
2 months ago
Have used this company for plumbing issues for over a year now. The customer service is top notch. Kudos to Katrina and Rochelle. Prompt quality service at a reasonable price. The annual plumbing maintenance plan is also a nice bonus.Love the service that we receive from our favorite plumber, Paul. Gold Star Plumbng is truly a gold star company.
Richard Novak handled my problem with friendly service. He explained what he would be doing and gave me and up from estimate, and later provided me with updates on the project. I am impressed with his professionalism, and he observed my wishes that he wear a mask. The bill was about what I expected. Richard answered all my questions. He cleaned up the work site too.
Was without hot water for two days waiting for original plumbing company to check my water heater. Excuses from them. Found Gold Star through Next-door app. Will always call them first now. Couldn’t ask for better service.
JillAnne VanHouteghen-Avoledo
2 years ago
Great!!! He was very friendly and was wearing both gloves and mask. Very respectful explained eveything upfront. Would suggest to anyone!!!
Jason Chandler
a month ago
Rey and his team were very informative and professional. Thank you
Gordon Hewitt
10 months ago
Cody was quick and. Knowledgeable and friendly
We've used Gold Star Plumbing & Drain in the past to handle our plumbing issues so when our kitchen sink started backing up with water and debris, we knew who to call. They sent someone out the next morning to assess the issue. They communicate via text and email so we always knew which technicians (Cody and Anthony) were on the way and what time they were expected to arrive. The repairs were finished in a timely manner and everything was completed to our expectation. We would highly recommend Gold Star Plumbing and Drain to others.
Fraser Gray
10 months ago
Bought a hot water heater last year. Thought it wasn't working. They came the next day. Wrong, it was. He pointed out that we had a problem with the kitchen sink faucet. Flushed the hot water tank as it was due for that, and that was all that was needed. Very happy with the service.
JR was very professional and friendly. He did a great job fixing my water main connection. I would highly recommend gold star and will be looking to use them again on future projects.
Teresa Rodgers
a year ago
When I called an actual person answered the phone and talked to me!!! That is becoming a rare thing these days. Everyone I spoke with was professional and very nice. They got to my job quickly and it was fixed in no time at all. I am very happy with Gold Star Plumbing and will use them again.
Steve Anderson
a week ago
Response was fast. They had to order a part but they found it next day and the shower seems to be working fine.
Craig Hansell
4 months ago
This was the first time that I utilized Gold Star Plumbing and I was immediately impressed by the responsiveness to my initial call (a technician was on his way almost immediately).The toilet in the guest bathroom had a slow leak which was seeping into the flagstone floor on which the toilet was seated. Izaak Butler, who was our technician, was extremely knowledgeable, exhibited a very professional demeanor, was neat, and showed excellent attention to detail. The job, because of the nature of the leak and the remediation that needed to be done to the flagstone, had to be broken into parts whereby Izaak would have to come back at a later time with a new toilet. This fact did not compound the job with extra charges and Izaak was understanding and adaptable to the situation.Because of all the aforementioned and as a result of my conversations with Izaak I purchased a new toilet and I am giving consideration to a water softening system to eliminate the hard water deposits that I had been noticing.I started this review indicating that this was the first time I utilized Gold Star Plumbing, and given my initial experience it will not be the last.
I found this company on Facebook by asking for good honest workers. The owner was amazing! He was able to send a tech to my house so quickly. Devin the tech took his time to explain my water softener/ filter system and answered all my questions. The unit was here when we bought the house so I didn’t know anything about it. He gave me a two quotes. One to fix and one to replace my units. There was no pressure which was very refreshing. I’ll be honest, we have not agreed to the work yet because we are still deciding what we want to do.They are not giving a discount or a kickback to review their company. However, I am a big believer in applauding good work because it hard to find.
I had Gold Star come out for routine service. Chris was immediately easy to talk to and was extremely informative of all the systems in my home. His desire to educate me on what items commonly need serviced and what items didn’t, were more important to him than “selling me a service”. This is the second time I’ve used Gold Star and already know that I will not be calling any other business for my home. Thank you goes to Chris and his honesty and friendliness.
Goldstar Plumbing has assisted us many times with our clients needs. They are professional, prompt, and tell you what the full cost is before starting. And that's what you pay at the end of the job! Our clients are very happy with their service and that makes us very happy. Gold Star Plumbing is definitely a Gold Star Standard. It's nice to see a company that is built around honesty that pays their employees hourly and not by commission. Thanks Gold Star keep up the great work!
Dwight Caillier
6 months ago
I needed a new water heater installed and an outside faucet moved 25 feet, and 2 more outside faucets replaced, and gold star was the company I chose and am very pleased with the timely service and professional work Devin did at my location, he is a superstar plumber . I would highly recommend this company to anyone looking for a plumbing contractor.
David Valko
11 months ago
Gold Star was efficient and professional in replacing the leaking pressure reduction valve on my house. Unfortunately they're so good they have a lot of demands for their time and could not repair finish the repair immediately due to scheduling limitations. They do good work. Thanks for the great service
I had a leak under the kitchen sink and called Gold Star, thinking it was going to take a week or more for them to come out and they were here in 3 days. Tony showed up and knew right away I needed a new basket strainer and then provided me with a lot knowledge on the reverse osmosis process and how it works as well as the work I was having done. When I scheduled the work to be done, Tony and Dustin showed up. They were both professional and just got off a job, so they had dirt on their boots. I asked them to wear shoe covers and proceeded to give them each a pair that I have and Dustin told me they had them in the truck and didn’t need mine. Then Dustin grabbed a broom from the truck and swept up the dirt. I appreciated that. They kept me in the loop during the whole process, walked me through everything when they were done and cleaned up after themselves. I am very happy with the service I was provided and will be using them if any plumbing issues arise in the future.
Teresa Hunter
3 years ago
Paul and Nate arrived on time and they were very professional and knowledgeable . They listened to what our issues were and gave recommendations on the best possible solution for our business!
Great Service! Always very friendly when you call and Paul M was great! Very prompt and friendly! Was very informative of the problem and gave a few options to solve it. Have used Gold Star Plumbing in the past and will continue to from now on!
Lynn Arbogast
8 months ago
Paul was great
Scott Quillin
2 months ago
Paul was professional, thorough, and informative in servicing our home.
Meredith Albers
a year ago
Had an interior plumbing leak, called Gold Star plumbing and they were at our house in less than 2 hours fixing the problem. Both tehnicians were friendly, professional an knowlegable. Very happy with the service & price.
Thanks for being responsive.
Cody was so great, helping me with an older rental house with quite a few problems. He gave me some tips how to proactively take care of older pipes. They were on time, clean and professional. Thank you!
Paul came out to save the day when a water pipe burst and flooded the house! He was great, thanks Paul!
Lindsay Schardon
7 months ago
Had to have the company come out twice in one week for surprise problems. The first was for a leaking shower that needed a new cartridge - which turned into just replacing the entire valve because the cartridge was too old to pull. The second was for replacing our washer shut off valves which were broken and prevented installation of our new washer.Both visits that week were fantastic. The technicians I saw knew what they were doing, were very frank with the situations and costs, and were very communicative about the process. The quality of work was fantastic as well. Overall fantastic service in my experience.
Colleen Garcia
2 years ago
Very professional. We called on a Sunday to fix the shower. It was not shutting off. Junior was here in know time. He replaced a part that had gone bad. Very fast and friendly service. I will be recommending the Gold Star Plumbing & Drain to all my neighbors.Thank you so much!
Willie Ramos
2 months ago
Thank you very much Gold star Plumbing for the great Job your company did at my house, l had a new water heater installed and water softener. Chris came over to take a look at my water heater, he told me l had a Leak. I talk to my wife and we decided to replace the water heater, and put a water softener. l very satisfied with the work that ray and adrian did, Great customer service,
Customer Service contacted me before the tech headed out to make sure we were ready for him, and then the tech was onsite within 15mins. Very professional, cleared our issue quickly, and was on his way. Definitely keeping them in mind for future reference.
Joey Blackburn
22 hours ago
5 Stars doesn’t begin to describe Gold Stars quality of work! Mike Gossman was Professional, Kind, and did an amazing job!They even sent me a picture of Mike (the plumber) and a description about who he is! AND a link so that I could see where he was and when he would get to my house.Absolutely recommend using Gold Star if you ever need any plumbing work. :)
Cheryl Wilken
2 years ago
Our hot water heater blew and flooded parts of our home. Gold Star Plumbing sent their plumber, Junior, to analyze the situation. He was very professional and helpful, even arranging for a restoration company to contact us for repairing water damages. He also hooked up a temporary hot water heater until all water damages were repaired before installing our new permanent hot water heater.
Susan Nicholson
a year ago
They actually worked on my daughter and her husband's home. They were very kind and made her feel safe while her husband wasn't home. They fixed the problem quickly and made sure the right remediation was done when the water leaked. Thank you for your kindness and professional help and knowledge!
Tammera Davis (Tammi)
3 years ago
this guys are amazing. they were recommended by home-advisor.. called the same day we made the request through home-advisor and where out the next day for an free estimate and were prepared to complete the work at that time if the estimate was accepted. The tech thoroughly explained what was causing the issue and gave us several estimates one for just fixing the seen problem (leaky exterior bib faucet) or also fixing the underlying issue. the underlying issue is one we knew about just didn't want to face, but he gave us a good deal and now all is fixed.. and we don't have to worry about other problems happening due to that underlying issue ;)
The guys were very professional and nice. They did a great job.
thanks
Chris was amazing installing and removing old heater. Friendly respectful of property and was on time. 💯 recommended a thanks
Chris Straubel
a year ago
These guys are amazing, from the installation crews to the office staff. My water heater died on a Thursday afternoon and where other companies couldn’t come until at least Monday, Gold Star was able to reach out to Cody, a nearby Tech and he was there an hour later! He made his recommendations and the next day was back with a crew and the new parts. Five friendly and professional guys worked like a seasoned crew to replace my old tank with a well-reviewed Navien tankless system and water softener/filter, in just 3 hours! In this time they also installed recirculation equipment to ensure we got hot water a little faster to the farthest end of the house. They were happy to let me watch and answer any questions. I feel like I paid a reasonable price for the work considering the times and am happy with the quality and appearance of the installation. A few days later the ladies in the office followed up to be sure all was good and had even found a small credit to give back.I highly recommend Gold Star!
Strano Elizabeth
3 months ago
I just had an amazing experience with Gold Star Plumbing, and I couldn't be happier! Paul and Nate came over to our house this morning to take care of our 50-gallon electric water heater in the garage, and they were absolute pros.So, here's the deal. Our water heater desperately needed some attention. It was in a sorry state, with calcium and magnesium sediment and all sorts of gunk building up over time. But Paul and Nate worked their magic. They drained and flushed that old water heater like champs. They even noticed that the anode rod was almost completely corroded. Thankfully, they replaced it with a shiny new one, ensuring the longevity of my water heater.But here's what really impressed me. These guys went above and beyond to make sure we were satisfied. They hooked us up with a one-year tank membership, giving me peace of mind knowing they've got my back. Oh, and they also told us about this Flow-Tech inline water system that can prevent sediment build-up in the future. Talk about thorough service!That's not all. Paul and Nate suggested scheduling a whole-home inspection, that comes included with the one year membership. I mean, who does that? Gold Star Plumbing, apparently. They genuinely care about the well-being of my plumbing system, and I appreciate that level of attention to detail.I have to mention the pricing too. Gold Star Plumbing's estimate for the anode rod replacement was fair and transparent. No hidden costs or surprises. It's refreshing to deal with a company that's upfront about their prices.All in all, I can't recommend Paul and Nate from Gold Star Plumbing enough. They know their stuff, they're professional, and they truly care about their customers. If you have any plumbing needs, these are the guys to call. Trust me, you won't be disappointed!
Also installed saltless water softener...
On time, professional, friendly service
Cody did a pipe repair on a house that we just bought and the inspector told us that the job was done very professionally and looked like it was done by a very good and experienced plumber 10/10 would recommend Cody!
Carol Legnon
2 months ago
Great service and technician
Amazing service EVERYTIME! We won’t call anyone else! Thank you!
Very Professional and knowledgeable. Very reasonably priced as well. I would definitely use these guys again!
We are on a shared septic and were experiencing a problem that was backing up into three or four homes. Gold Star sent Cody, Mike, and Rey to take care of the issue. They were outstanding through and through. Courteous, professional, efficient, patient to answer questions and advise where needed. They were extremely knowledgeable and they were able to find and clear a problem that another plumber was not able to remedy. Cody's extensive knowledge of underground and his many years of experience were invaluable. We are so happy to finally have our drains running again. I will certainly be using Gold Star in the future for plumbing needs.
Patrick Fisher
2 years ago
Gold Star says it all! Of the 3 plumbers/companies I called out, Junior from Gold Star was the ONLY ONE who told me AND showed me exactly what my problem was. The other's didn't know but wanted to sell me expensive equipment adding things I didn't need. Junior fixed the issue, at no extra charge, to give us better water until the scheduled appt a couple days later. Because of Junior, I gave Gold Star the job on the spot and added a water softener.Appt Day: Mike the owner called to say Mike the installer was on his way and they provided a link to track where he was at so I knew exactly when he'd arrive. Upon arriving, Mike was very professional and friendly. I had some errands to run, Mike said no problem he'd call when he was done. Mike called to say he was done and explained what the next steps were and that's it. They didn't leave any mess. A++++ in our book. Next time I'll make one phone to Gold Star :)
Connor Holtkamp
3 years ago
Austin was super polite and professional. Efficient in the service provided ( replaced my garbage disposal ). Also my animals were totally okay with his presence. 👍🏻
Gold Star did an absolutely fantastic job installing our new tankless water heater. They came right away for an estimate and got the work done within 24 hours of their quote. They were efficient with their work, honest and hard working. They were also the lowest bid we received by several hundred dollars. Devin was our technician and he was amazing. If we ever need plumbing work again I will be calling Gold Star and asking for Devin.
Berlyn Whitney
a year ago
We were in need of a new water heater, and after reaching out to a few companies, Gold Star Plumbing & Drain was the only company that actually responded to us! Justin came over last Friday, he was very polite and professional, explained each option we would go with, and we went with his recommendation.Today we had it all installed. He arrived early, and got done in under two hours. Replaced our rusted electric water heater with a 50 gallon Marathon and installed a hot water circulation system to get hot water faster to our master bathroom.We are thrilled to have hot water again! Thank you so much! Definitely calling your company right away if we have another plumbing issue arise!
Randy Carroll
2 months ago
A good company with competent, polite and professional employees.
Tracy Cooper
5 months ago
Great experience. Kris was very professional explain the job to me and provided in a timely manner. I would definitely use them again
Gold Star Plumbing was a pleasure to work with from start to finish. They were professional, honest, and provided excellent service for a reasonable price. I would definitely recommend them to anyone in need of plumbing services.
AMERICA ROOFING
a year ago
Referred to Gold Star by a Trusted West Valley Plumbing Company and they were Prompt and Professional, they exceeded all expectations...
found thru home advisor, called me with in 10 mins of asking for quote. at my house within the hour. Jared was personable, professional and knowledgeable. fixed all my problems on my ro filter water system quickly and issue less. great technician and a great company. highly recommend and would definitely use them again in the future.
Daniel Righetti
a year ago
Needed some plumbing work done on short notice. They sent out someone same day to fix a minor plumbing problem and did a fantastic job in a short period of time. Will definitely use them in the future.
Had sewer water leaking into my house, so went with the first company and didn't price compare. It was a small fortune, but it was a big job. Professional from start to finish. Anthony and Nate were fantastic -- hard working, professional, kind and considerate.
Kimber Wallick
6 months ago
Marlin and Kole were extremely professional while replacing my water heater. They put a tarp down around their work area which I really appreciated as I have white carpet. Will definitely use this company again for any plumbing issues that arise.
Superb customer service, excellent communication.
Marilyn Boehmer
2 years ago
We were having a intermittent flushing problem. They came out the next morning to find that we had roots that was causing the problem. Paul did a wonderful job. I found him to be honest and even saved me money so I also had him install a pump on the hot water tank that will get us hot water immediately in the farthest bathroom. No more wasting water waiting for it to get hot. I recommend Gold Star Plumbing. Thank you Paul
Kathleen Leeds
a year ago
Junior did a great job. He was polite, engaging, professional and sympathetic. Very nice person.
Izaak cleaned out the washer drain. Did a thorough job, cleaned up afterwards, and explained everything to me. Thanks.
Michel Rozanoff
a year ago
Gold Star to the rescue! Identified slab leak and were able to reroute pipe and get me back up and running in a timely manner.
Tyler Pryde (Tyler Pryde)
2 years ago
Very positive experience. My water main was leaking and gold star was able to get it fixed the morning after I called. They didn't rush me or push me to make any expensive decisions. I will use them for all my home plumbing needs from now on!
Stephanie Hasse
2 years ago
When we first called today they said they didn’t have an opening until Monday. They called us back in less than an hour and said they had an opening to come ASAP. This was fantastic! We had clogged drains that caused back up on our showers. Junior got here and took care of everything for us, and gave additional advice on how to keep our drains clear. He was extremely helpful and friendly, next time we need plumbing I will definitely be requesting him! I would suggest this company to anyone who is in need of plumbing services! Thank you so much Junior you were great!
michelle felice
3 years ago
Great experience with these fellas! On time, clean, affordable and quick. Everything I was looking for to get my new RO system installed. Thank you again gold star
Jennifer Barber
3 years ago
Gold Star Plumbing & Drain came out to our house when our water softner stopped working and leaked from our garage into our house. My husband was out of town and could not get home to assist. The Gold Star team were just in time to stop the leak before major damage occurred. They gave us a compable quote to replace the water softener and tankless water heater. After looking at other ADVERTISED companies I went with Gold Star then told my husband what I decided. Mike Smith and Richard came the first day and gave me options. The next day Richard and Devin arrived on time and began work without issue. A totally Professional Team. The quality of work was exceptional. When my husband arrived he smile and was impressed at the attention to detail. Richard and Devin installed shut off valves at critical points in the system and fixed the lines on our clothes washer. My husband said the work was very exceptional and he would refer only Gold Star to all his clients and others. Thank you Gold Star for being there and being Professional.
Donna Di Francesco
a year ago
Justin was great. Professional, friendly and on time.
I'd use Gold Star again and definitely refer to friends and family!
I had Gold Star come out because under my bathroom sink was leaking. Everything from scheduling an appointment to updating on their arrival time to the job completion was efficient and professional. Chris was on time and explained what the problem was and was very professional throughout. I love that Gold Star calls you before the technician is headed your way and lets you track their driving so you can see in real time where they are. Be sure to check their website for available coupons as well!
Jaime Lindley
2 years ago
Had a great experience with Gold Star plumbing. The appointment confirmations and reliability was amazing. We needed a new water heater quickly and they definitely delivered. A little pricey, but I think you get what you pay for and we will definitely call them for any plumbing needs.
Cody was our technician on two different service appts. He was professional, on time and a straight shooter! I would highly recommend Goldstar and Cody Morgan. Top notch service!
NARAYANAN VISWANATHAN
4 months ago
THE PLUMBERS CAME QUICKLY AND FIXED MY TOILET AND I VERY GOOD AFFORDABLE PRICE AND THE PLUMBER WAS VERY KNOWLEDGEABLE ON ALL PLUMBING ISSUES I WOULD DEFINITLEY RECOMMEND THESE PEOPLE TO ANYONE HAVING PLUMBING ISSUES THANK YOU VERY MUCH GOLD STAR PLUMBING FOR YOUR VERY GREAT SERVICE!!!!!!!!!!!!!!!!!!!!
Dianne Showalter
a month ago
Took great care in getting our unit flushed, thx
Brett Tretta
5 months ago
Called Cody with gold star to help my mom with plumbing issues she had. He was there fast and took care of her home
Exceptional team work, attitude, and professionalism!
SparklePuff 12359
11 months ago
Justin was a great tech! Definitely recommend!
william fritzler
9 months ago
Chris was the technician that came out. He was Excellent! Great communications, great service, and very knowledgeable. Got the leaked fixed and everything is fine.
Cody came out to install a new kitchen faucet. He was very knowledgeable and informative, and provided several options. Will be calling Cody and Goldstar again for future installations and repairs.
Lindsey Trumbull
11 months ago
Justin Flowers came and replaced our water heater. I was extremely impressed with how prompt he was and how quickly this was taken care of. Highly recommend!
Cleo Barreras
3 years ago
great service. had some problems with my toilet and called gold star and they fixed the problem with no issues. great prices and will definitely continue to use this company
Melissa Bankston
2 years ago
Gold Star never disappoints. From the moment you make the call until your service is complete, it’s an exceptional experience.
Gold Star Plumbing found a leak in a pipe coming from our shower and cut out the damaged part before capping it to stop the leak. Junior found the problem right away and took care of it. He has 22 years experience as a plumber and was very polite and professional. We were very impressed and would use this company again.
Excellent professional service.
Paul and Dustin were very professional, knowledgeable, and courteous. They arrived at the time specified and did an excellent job with the repairs needed. I highly recommend them for your plumbing needs.
Cody. Was very professional and answered all our questions. Was very courteous and trustworthy.
Used this company on a referral, glad I did! They were able to come out, same day, and after some hard work were able to locate and fix the issues. On time, very professional staff, from the office to the field, I worked construction for over 30 years, these plumbers were hard workers! Myself and my family appreciate it. Don't hesitate to use this company!
Paul (expert plumber) came to our home to evaluate our tile shower for possible repair. He helped us realize that the original installation of the walls and floor were done incorrectly by another contractor years ago, without a floor pan! We elected to replace the shower along with a whole bathroom remodel, rather than a difficult retrofit for the shower alone.Very helpful person and super pleasant to work with. Also the service coordinator was highly responsive regarding Paul’s visit and followed up nicely. I strongly recommend this company.
madeline donovan
4 months ago
They booked me for the very next day and fixed my broken toilet valve. Super nice guys. They even gave me great tips/advice for my water softener. Definitely will use them again!
sandra illig
9 months ago
This is the second time i have used Gold Star. Both times they were readily available and professional. I will definitely use them in the future if needed!
Taylor Albu
10 months ago
Cody and team did an amazing job and were very transparent in both available options and their pricing. Great work and an honest price
Richard, Mike and Kyle were so great to work with! They are all polite, professional and went out of their way to explain everything from the estimate to the permits to the actual work that needed to be done to install a gas line to my barbeque grill. Thank you all!
Indy Springborn
a year ago
Dustin & Paul were very professional and it was super quick and easy to book an appt online (which I loved). I got a pic of the tech and was confident with who was coming. One downfall was the cost ($79 just to book the appt and repairs separate on top of that), but plumbing isnt cheap! Im sure other companies charge this also but this was my first encounter needing a plumber. I HIGHLY recommend them!
Very prompt, polite, excellent service!
Lynn Dewing
11 months ago
Justin was early and phenomenal .
I have used Gold Star Plumbing & Drain a couple of times so far and they are professional and easy to work with. The friendly plumber, Richard, quickly assessed the issues, explained the options and repaired as needed. They quickly follow up with an email that includes photos of their work. I haven't had any issues with the repairs. I highly recommend them!
Vonda Anderson
2 years ago
Jerry DeBruin
5 months ago
We called Gold Star Plumbing & Drain because we noticed salt deposits on our concrete. We were concerned about a water leak. Cody, Richard and Jose ran diagnostic tests and Cody recommended a water softener. We had the water softener installed as ours was older. The next day we were still worried about the leaks and had additional questions. Cody and Mike came back, ran additional tests and put our minds at ease. I already notice the water is better with the water softener so am happy with Cody's recommendation. Mike gave my husband a detailed how-to on the green water softener which he much appreciated. Thank you Gold Star Plumbing we appreciate your time and effort.
Late this afternoon the water heater at our rental home went out & water was everywhere! I called Gold Star and Mike, the tech, was at the house within 30 mins. He gave me all the options for a replacement, and it was easy to pick the best one. Gold Star plumbing has been to the rescue for us many times. Thank you Gold Star!
Cody from Gold Star Plumbing has been absolutely amazing! He was knowledgable, friendly, courteous, and punctual from the start of the quoting process to finishing the project. He had the help of Kyle and both have been invited back for a 2nd bathroom remodel. 1st was a tub with surround and 2nd will be a shower surround. Gold Star plumbing has great prices, types of services offered, and amazing staff.
They came out same day and didn't charge an emergency fee as others wanted to do. We had 2 bathrooms that had blockage in the pipes. One quick look and they knew it was coming from the pipes out front and explained why. They used a camera to find the blockage. Was fixed! They explained everything clearly and gave suggestions to prevent the issue from happening again. Very affordable as well. Highly recommend and will use them again
Izakk was fantastic. Quick response and terrific service and professionalism. I highly recommend this company.
First time hiring Gold Star. Great service and amazingly fast. Thanks!
Mathieu Lancaster
a year ago
Called gold star after my water heater started going crazy. They were prompt, Chris was very polite, and took his time explaining potential issues and options.
Great service. They were able to do the repair same day. Easy to work with and I liked their satisfaction guarantee.
Paul Villalpando
a month ago
He was in and out in 5 minutes. No problem.
Adam Maxwell
11 months ago
I have a house that was built in 1971 with cast iron drain lines. Those lines have a lifespan of 50 years, or so and my system had failed with multiple drains backing up at once. I got Gold star out there to look at my system, diagnose, and quote the repairs needed. Cody Morgan came out initially, he was right on time, super courteous and had my diagnosis within a few minutes of arrival. With Cody's help we had a plan together with a very competitive estimate, and financing lined up. Within a couple of days I had a team of devoted technicians pulling and replacing my lines and getting my house back on track. Each one of Gold Star's employee's like Anthony Trujillo, Jose Cuevas, and Mike Hill demonstrated the best of customer service, technical knowledge, and job dedication. I was kept in loop on who would be coming by and when with their text/email system, as well as calls from the team in general. Everything got done on time with an attention to quality and cleanliness. Overall I cannot recommend Gold Star and the guys on my team enough, while my job was big I feel confident in the quality of their work and I appreciate the extra mile they went to in getting my drains back in order and dealing with my home owners insurance for the parts covered my policy. They are simply the best!
Brian Alvarado
2 years ago
The service I received from Gold Star was top notch, my new go to
for all my plumbing needs. Highly recommend!
Super service as usual. I can count on Junior every time.
Jean-Marc Champoux
a year ago
Good job! Was able to schedule and inspection that fit with my schedule. Very friendly and was honestly concerned about what we had going on. Job was completed with little fuss. Very detailed about what we needed, when, and why. As well as what we did not need. Happy to recommend.
Junior was very professional and skilled. He completed the work in a timely matter. I will use gold star from now on
Great job and very friendly and perfect personality and walked us through everything
Nathaniel Sell
9 months ago
Paul from Gold Star was early, quick to diagnose the issue, very personable and quick to complete the job. High recommend this service.
Paul was out to do our annual water heater flush. He was on time, professional & courteous. Highly recommend Gold Star!
Issack was very friendly, polite, and helpful.
Gold Star plumbing completely rehauled our entire cabin and installed a new water heater. They were so professional and courteous. They left everything perfectly clean and looking great. A huge thank you to the entire crew.
Service was quick. Paul was courteous and friendly. Price was reasonable and in the range I had anticipated.
Greg McGovern
2 years ago
Tony & Paul gave us excellent, on time service. They were very good about explaining what was needed & the cost of that service so there were no surprises.
We will definitely use this company again.
Great experience! Would highly recommend to anyone looking for a reputable company with great ethics!
Jessica “Anonymous” L.
3 years ago
I had a flood in my home from my master toliet. Jared came and immediately made me feel comfortable with my decision to use gold star plumbing. They worked with me and had the job done in a timely manner. I would refer Jared and gold star plumbing to everyone!
Craig Dietrich
a year ago
Very good experience!
Jenni Bonura
5 months ago
Cody did an excellent job installing our soft water system. Very professional and thorough in explaining the process and how to care for the new water system. Would definitely recommend Cody and request his services in the future.
Scott Blokker
2 years ago
These guys were impressive! Very professional, courteous, friendly, and informative. They fixed my leak and called a restoration company for me to begin the drying out process! I would completely recommend Gold Star!
Great experience working with Cody, Rey and Adrian. Excited to be signed up for Gold Star Plumbing’s membership moving forward.
Excellent customer service and quality work!
Angela Stevens
a year ago
Very professional, courteous and knowledgeable. Pricing was reasonable and would highly recommend them for plumbing needs.
I would hire these guys again in a heart beat! They were on time, professional, kind and very respectful. They also were very knowledgeable and seemed very experienced. If I could give 6 stars I would!
Bryan Charnock
a year ago
Gold Star did a fantastic job for us, doing some repairs on our new 30-year-old house. They replaced the main water supply, water softener, toilet, faucet, valves and several other jobs. The technicians were very helpful, explained everything they did, were professional, clean and respectful. We're super happy with their work and would recommend them without question.
The company responded SUPER fast to my request for a quote and setup an appointment for the next day. The technician arrived on time and was very fast at diagnosing the issue. When it was discovered that we wouldn't be able to repair the toilet, he gave us all the options for new toilets and how much they would be and then did the install same day in a very short time. I really enjoyed working with the company!
Leilani Vandercook
a year ago
Super friendly, professional, and exceptional work. Couldn’t ask for a better experience.
Jared and Austin came out and made my repairs in a timely manner and with a great price! My bathtub drain was a mess and they were able to get the job done! Exceptional value and commitment! Highly recommend Gold Star Plumbing & Drain!!
Gold Star is absolutely first class. They are probably more professional than your brain surgeon! Most importantly, they fully kept me informed the what, why, and when of what they would be doing during our sewer line replacement. Even when they encountered some unexpected issues, they stayed with their original estimate. I'd certainly use them again.
Sam Gunderson
2 years ago
We were very happy with the timeless, quality and professionalism of Junior Reyes. We will request him when we need a plumber in the future.
Gold Star is an awesome company. They do great, clean work, and their plumbers are very professional. I have used them several times and they have always done awesome. Would definitely recommend them for any plumbing or drain services.
Chemain Bennett
a year ago
Corie and issac were very professional and on time they cleaned everything up after they were done and even put back all the stuff I moved for them to be able to get to water heater I will use this company over and over
Jared was great! Gold Star is our go-to...and they never disappoint!
Catherine Bansky
5 months ago
Paul and assistant were professional and did a quality job. Diagnosed the issue and had it fixed in no time. Highly recommend Paul
Gold Star does great work, and was truly concerned with our satisfaction. GREAT JOB Guys!
Our service tech, Paul, was professional, efficient and knowledgeable. He pinpointed the problem within minutes and provided a reasonable solution. I was highly impressed with their communication from the time our technician headed towards our house to his arrival. I wouldn’t hesitate to call them in the future and I would highly recommend.
I had some horrible sewer issues that Gold Star not only identified but came out and repaired. The amount of professionalism, quick response time, and overall friendly experience I received from Devon, Austin, and Richard was beyond any expectation I could have had. The amount of work and digging they had to do was incredible. The best part not only did they knock it out in half the time I could have thought humanly possible but when they were done you couldn’t even tell me they were there at all. I can’t rant enough about the quality of work this company puts forward. If you live in the valley and need any kind of plumbing work don’t even bother looking anywhere else on google just call these guys and you will be in good hands.
Angelique Montoya
5 months ago
I had an emergency with a valve that was leaking water. I called Gold Star Plumbing and they had a tech out immediately! Fast, professional, kind and efficient. I would recommend Gold Star Plumbing to ALL my friends, family and co-workers! Thank you Gold Star Plumbing for excellent A ++++++ Service!!
Heather Ferenz
a year ago
We are so glad we called Gold Star Plumbing and Drain. It was Cody who came to our home to fix a bad leak. Our house was in a disastrous state with major damage. Cody was a true professional, giving us lots of useful information while he repaired everything. He was honest, hardworking and just a really nice guy. If you need a plumber call Gold Star and ask them to send Cody. Thank you Gold Star for taking such good care of us. We will never use any other plumbing company. Do yourself a favor if you need a plumber and call for their Gold Star treatment. You won't be sorry!!!
Devin & Austin arrived on time. I had a lot of work done so they had to come out on two different days & Mike called ahead both times to make sure I knew they were on their way! They were professional & courteous the entire time! They both answered questions I had.They cleaned everything up when they were done & made sure I knew about the warranties & contact info if I had any questions. Accountability is a big deal for me and these guys made me feel like I could call anytime with a question.I will definitely be using Gold Star again for any plumbing needs. No reason to look any further when you already found the best out there!Thank you so much Guys!!
Excellent from start to finish
On time, awesome service all around
Technician did great job but had to fix minor leak from another tech. All good now.
Ernie Webster
4 months ago
Quick and efficient service. Nice neat looking job when completed.
Our experience with Gold Star Plumbing and Drain was great. Scheduling was easy, and they came the next day. Paul answered all my questions, and found what was causing our leak. I'm glad I called.
I’ve used GoldStar twice. Once to move a drain for a new shower install and again to install a new garbage disposal. They charge plumber rates, but the work is done right! I had Paul Navarrette come out both times. He’s awesome and does great work!
Claire Dickson
a year ago
Jennifer Cruz Creations
a year ago
Great quick service on two different properties in two days.
Allen Schmidt
4 months ago
Chris and Jacob did an outstanding job. Very personable and professional. Would highly recommend them.
I have a vacation home that I rent when its not in use. I have plumbing issues all the time due to clients not following the rental agreement guidelines. Since I'm out of state I felt like I was getting taken advantage of. Until I decided to use Gold Star. Either they sent their best technician or they have all the good ones in AZ, Justin didn't just unclog it,get payment,and leave. He diagnosed what was causing the problem and explained how we can keep it from happening again. Will definitely use again. Thanks to Gold Star and Justin.
Outstanding experience! Izaak was very professional and he was extremely efficient! Thanks!
loved everything Gold Star installed for me, Mike hill was awesome and recommend Gold Star to anyone!
Gold Star was professional, fast and courteous. They took care of an issue at my rental property next day. Will definitely use again.
I noticed Gold Star Plumbing & Drain on social media months before I needed their services. I spent some time reading through reviews and checking into their reputation. I was confident I would use their services if I ever needed a plumber. Three days before Christmas I needed a plumber for a leak at my kitchen faucet. Scheduling the appointment with Katrina was a breeze; she answered all my questions with a happy disposition as if I were her most valued customer. The plumber who came out to my home, Junior, was super professional, polite and educated me during the faucet replacement process. Hidden water damage had not occurred to me. Junior called in Rocky Mountain Restoration to assess the moisture level in areas under/behind the cabinetry. I am thankful to Gold Star Plumbing & Drain for their employees who go the extra mile to look after the welfare of their clients. I highly recommend their services.
I recently purchased a Flo-tech water filtration system from Goldstar plumbing. Aside from the water system being installed, our plumber Cody showed up and he noticed that our water heater was leaking. Upon further discovery, it actually wasn't our water heater that was leaking at all. It was a broken sewer pipe in the wall. If it was not for Cody we may not have discovered this at all! I can't even imagine the damage this would have caused my whole house had he not found this! Thank you Cody for saving our entire downstairs. I highly recommend Goldstar plumbing. If you need plumbing repairs call them and ask for Cody to be your plumber!
Neal Crockett
2 years ago
Great professionalism and service from the technician - great experience! Some of the highest priced work I've run across and doesn't appear they applied the $79 trip charge to the repair cost based on the invoice received.
Joel Retkowski
2 years ago
Lindsey Hamburger
2 years ago
Melody Newkirk
3 months ago
They arrived on time, they explained what they were doing and were patient with questions. They were very detailed in their inspection of the property
Randy Rodriguez
a year ago
The assigned Plumber Corie Bennett was very knowledgeable and experienced in a facets of Plumbing as I can attest too being in the construction trades for many years myself. His apprentice/helper Izaak was also very efficient and certainly contributed to the expediency in which each job was completed. Both were very respectful of my home and cleaned up thoroughly after each job area was finished. I would certainly recommend this company for what ever your plumbing needs are. They are professional and pleasant with how office staff communicate with potential clients in setting up appointments for estimates and work to be done. Corie and Izaak were also pleasant to work with and most importantly the work was done right, neatly and with an explanation of operation and appearance before work was started and approved by me. I can not attest to the quality of any other Goldstar Plumbing Tech team or staff, but if the caliber of personnel meet what my experience was then you can't go wrong with this outfit. 👍
Monika Sproule
3 weeks ago
Paul was great!! Highly recommend! I do not know anything about plumbing and Paul was kind and very knowledgeable to explain issue of under kitchen sink leaking and how to prevent issues of leaking. Good quality, professional, on time and responsive. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 10 stars!
maryann buelna
11 months ago
Exceptional service. Exceptional people. Every single person, from the office staff to every single plumber who teamed up to resolve the problems in an old bathroom in an old house went above and beyond all expectations. We will never call any one else. Thank you Gold Star Plumbing! Simply put--YOU ARE BY FAR THE BEST!!
This was my second time using Gold Star Plumbing & Drain. Cody came on time (ahead of schedule, but hey, that's on time!), answered my questions, and fixed my problems. He worked fast and competently. Can't wait for my next plumbing problem so I can have Gold Star out again!
We had a great experience with Gold Star. They had to come to our house 2 times to do the job and each time they were on time, notified us in advance of arrival, and were extremely professional. Junior was the service tech and you can tell he knows what he's doing and he cares about his customers and providing them with superior service.
Adrienne Caver
a year ago
Paul was simply amazing! He was on time, professional, and kept us informed through out our entire repair. It was so good to work with such a genuine person. Thank you!
Paul came with the camera and help me out. He was great professional and knowledgeable on the work he does. Would highly recommend them!!!
Robert Martinez
a year ago
Paul was absolutely fantastic. He was professional and timely. The quality of his work was impeccable and he was thorough with his explanation of what his game plan was to fix our leak. He was very clean when it came to performing his services. I would highly recommend him to anyone needing plumbing services. Thanks for a great job and a job well done, Paul!
Paul was great last year they put in a tankless water heater and part of it was a couple years of maintenance. They called me to set up an appt for my yearly maintenance then the day of our appt called to reschedule as the tech was tied up with an emergency so we rescheduled. The day of my new appt we were given 8-11 as our time frame and at 10 I got a call to ask if we could reschedule again this time I was a little frustrated as my time is just as valuable as someone else’s. I ended up getting a call at around 1045 to say Paul was on his way and he showed up and completed the job all in all great dealings just frustrated with appts
Lindsay Boesel
a year ago
Tammy Wallinger
10 months ago
We had a plumbing leak in our kitchen ceiling. Axel was able to come out quickly and diagnose the problem. He was very thorough and explained everything that was happening. I am very pleased that Gold Star was able to send someone out quickly and take care of the problem
Mandi DeLange
2 years ago
Meghan Johnson
8 months ago
Judy Stevens
7 months ago
Most professional and personable service people we have ever had the pleasure to work with. Excellent work.
Flow tech installed. Very good experience with installers. Patient and helpful.
Izaak was very professional, kind and talked us through our options. He was a very nice young man. Thank you Izaak for fixing our toilet.
This company was great with response and the receptionist was very helpful as well as Devin, the plumber, was upfront with charges and offered options, got me going in no time, very pleased.
Katelin Bringhurst
2 years ago
Christine Cheaney
5 months ago
Corey and the crew that come out are the most delightful workers I have ever encountered. Respectful, follow up, give us enough notice prior to coming out. I would reccomend them to anyone with any plumbing issues. Just don't take them away from us.Chris at Agave Pediatrics
Ruth Garcia McCaw
2 years ago
The service was quite friendly and accommodating. He answered all my questions and explained what he would be doing. On his return visit he completed his repair within the time he had quoted. Cleaned up after himself and graciously departed. I would use their team again and easily recommend them.
Lisa Mackrell
3 years ago
I called in a panic because my sewer line was clogged. It was 4 in the afternoon and they were booked for the rest of the night. The person taking my call made a couple calls and rescheduled another client so they could take care of me. The techs were great and very professional
Samantha Pearson
a year ago
I called Gold Star Plumbing to fix a leaky bathtub faucet and to replace our water heater. The technicians who helped us (Paul, Izaak, and Tony) were punctual, friendly, and efficient. John at the office went above and beyond to make sure we were happy with their service - even dispatching an electrician to repair some surprise wiring issues that showed up with the water heater installation. I will definitely use Gold Star Plumbing for my future plumbing needs and will recommend them to anyone searching for reliable and affordable service.
Had a nob break from the laundry box and caused having to shut off the water from the home around 5 pm. Cody was recommended from one of the Facebook groups I reached out to for help. Cody quickly messaged me reassured me he could fix the problem rather quickly and sent me a fair price. Next morning he was able to get it all fixed and left everything clean and organized. I will definitely be using Gold Star Plumbing & Drain for services in the future. Thank you!
Antonio G. LaMorgese
a month ago
Daniel Arechiga
a year ago
Cody installed a pressure regulator, re-routed some plumbing lines and fixed a problem with our drip irrigation supply lines easily. He's very knowledgeable.
Troy Wanstreet
2 years ago
Tony came to our home and removed the broken washer supply valves and replaced them and the box that housed the valves. Also we had another issue with a p trap in the kitchen sink another plumber said would be hard to fix and very costly. Tony repaired this in less than 15 minutes. Excellent customer service and professional installation. Tony referenced the plumbing codes required by the city and gave us confidence in his knowledge to do the job right! We would highly recommend Tony and Gold Star Plumbing
Updating my review here as this company did a fantastic job reaching back out and admitting their mistake. I can definitely sense that they really cared that they dropped the ball, and in a world where everybody makes mistakes, that's what matters.Very poor experience. After setting an appointment and waiting most of the late morning and early afternoon for the plumber to show up, I called at the 12th hour to find out what was going on.Was told there was an error in their system and they apologized and the guy would be out in a few minutes.30 minutes later, the gps link for the driver that was supposed to show up kept getting further and further from the house... 6 min, 10 min, 12 min.If we wanted to wait all day for a non appointment, we would have called the cable company 😀.Overall, wasted 5 hours.
Clay and Justin were very professional and helpful. Communicated their schedule and plan effectively. Clay explained all of the details observed in the problem area and gave us options. I highly recommend them and Gold Star Plumbing ⭐️ ⭐️ ⭐️ ⭐️ ⭐️!
Marisa Peoples
a month ago
Great Service. Highly recommended.
Paul was very thorough, professional and personable. He asked what the issue was we were having and went right to work to figure out what the problem could be. He fixed our problem and made sure everything was working to our satisfaction before he left.
Brooke Audrey Benjamin
a month ago
Dave Patrick
11 months ago
Angela Wilson
9 months ago
I originally called Gold Star Plumbing out to see how much it would cost to install a whole house loop in order to have a whole house filtration system installed by a different company. Gold Star was able to provide a cheaper alternative and they were able to have it completed within a week of issuing the quote. Not only that, but they fixed some piping that was out of code on our water heater while they were here, no extra charge. I really liked the feature of having an email and text sent without tracking information for the technician as well as a picture of who is coming. Everything was very professional from start to finish. I will definitely be using Gold Star Plumbing in the future.
Very Knowledgeable and thorough- GoldStar backs up what they do with a great warranty- Great Service!!
He was very nice. He immediately spotted the problem and fixed it. I would call gold star again in the future.
Shannon Gill
4 months ago
Cody was amazing and was extremely helpful. Had a leak from my master bathroom shower and Cody had my up and running within a few hours. I recommend Gold Star plumbing without a doubt for all your plumbing needs. Last but not least the cost was so reasonable I will definitely use you in the future.
We had Devin come to our house to install a Bidet and he was very professional, kind and courteous. I highly recommend Gold Star Plumbing!!
katina schreiner
a year ago
Dominique Johnson
9 months ago
We called Gold Star plumbing based on the recommendation of Servpro who is fixing water damage in our home. Goldstar fixed the pipe that was leaking. I called them late on Thursday and they were able to come and take care of the problem on Saturday which was much appreciated. Paul and Trent were very courteous and professional and they had the leak fixed in under an hour. we would certainly call upon Goldstar plumbing again.
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