Elite Rooter Phoenix

*BEWARE* do not use Elite Rooter if you have a job connected to an insurance claim.I called them to unclog a drain and it turned into a nightmare. They said they needed access to the piping below my kitchen, and it would be a huge job. The tech who was on site spoke to my insurance adjuster, privately, and afterwards told me the job would be covered because it was “mostly access and your insurance covers access.” I trusted him and signed the agreement for an $18,000+ job! My insurance only covered $1,000 of access, and I was left with the rest of this monster bill. I never would have blindly agreed to this without getting a second opinion and comparing other quotes if I wasn’t told it was covered!Since then, I have been involved in a very orchestrated lie with several departments in the company. I have also heard this company has “perfected” insurance fraud by knowing how to inflate Access fees and lower equipment costs. This is the most greedy and flat out lying/deceitful company I have ever dealt with… oh and the job was a mess, they didn’t cover things up and my whole house was trashed and dusty. Those are the photos I’m including, but it’s the least of my worries…

I had a very good experience with Elite rooter right from the time of placing my service request and the actual work performed by the service technician.Elite rooter was able to schedule the service the same day which was very helpful & my main necessity. The technician (Carlos)was very prompt and did a great job in identifying the issue and resolving the issue quickly. I liked the professionalism of this company.The cost was also very nominal compared to other plumbing companies. Keep up the good work.

Elite Rooter was excellent. They responded very quickly, and when they arrived they were patient and answered all of my questions. They were professional. A problem that we thought was small and easily fixable turned into a much bigger issue. They had to run a camera under the house and provided photo evidence to me and my landlord to show us exactly what was happening. Despite the issue being bigger than expected, they were able to fix the issue in a timely manner. We are very satisfied with how they run the business.

I would like to thank Matt for the hard work he did today. What was thought to be a simple job turned into an all-day event? He was very courteous and offered a lot of different options. Not only did he do his work but he also made sure to clean up spills. I am very satisfied with the work and will keep this company in mind for any future work needed.

We used elite rooter service multiple times, recently we got the whole house plumbing done. Junior helped to do and they completed the work very well. They also helped to clean everything later. Also, Matt helped to add a drain additionally in our backyard. Really liked their services and would definitely recommend them.

Elite rooter provided great service. Carlos was very good at diagnosing the issue and repairing it quickly! I would highly recommend elite rooter for all your plumbing needs. I will definitely call them next time I have a problem.

Don't be fooled by the high ratings, I'm genuinely not sure how they're rated so highly.Elite Rooter came to my house for an overflow. They convinced me that the entire plumbing system needed to be replaced because it had shattered due to the weight of the water in the system. 7 separate employees from their company adamantly claimed that it was a routine job, and insurance would cover it. Admittedly I should have done more research, but they seemed nice so I trusted them.Since then it's been a nightmare. When it came to actually working with the insurance company (a common practice with contractors) they were and still are 100% useless. It's been 9 MONTHS and I still can't get somebody to provide evidence to the insurance company of the necessity of the work. I've called 50 times at least and I always get the same message, I'll pass this on and they'll call you back. They are clearly avoiding me, and all I've asked for are pictures of the damage and a reasoning for why the work was necessary. It seems obvious to me that they lied about the damage and don't want to take responsibility. Due to all of this I had to sell the house for a massive loss. I am suing them.Do NOT trust this company. As soon as you sign the papers they will hang you out to dry, even if it takes the absolute minimum amount of effort to support you. I've lost hundreds of thousands of dollars because of them, and I STILL cannot get them on the phone, it always goes to a call center than doesn't know anything.Do NOT use Elite Rooter, they are an immoral company that hides it well.

Keith came out with elite rooter plumbing and was very helpful and knowledgeable. I was able to get the same day appointment and Keith help with every step of the way! And answered all my questions and was nicest!!! I would definitely recommend elite rooter plumbing to anyone!

Matt was very professional, had great knowledge, and was very kind. He was able to relate to me and we had some great conversations aside from plumbing. I would recommend elite rooters to anyone that needs it. Very pleased with his professionalism.

Keith was awesome! He came out and fixed our garbage disposal so quickly. Other plumbers would have likely recommended a pricey replacement but Keith was able to fix it right away by seeing the issue and finding something in the garbage disposal which did not belong in the disposal and removing it; his expertise was obvious! He also did not charge us which was too kind.

Needed a basic clogged toilet service and found Elite Rooter. They got the job done and i found my plumbing company if i ever need any plumbing service. I would recommend askingfor Juan Ontiveros , this guy is Awesome and just knows his stuff. 10 out 10 five stars

I needed service for my bathroom sink that was clogged in my bathroom. I'd definitely recommend Carlos as the tech! He was outstanding and explained the issues and was honest. I appreciate how quickly he took care of the job. Thanks again, Carlos!

I had a clogged toilet that I couldn't clear with a 6 ft auger. Called them as they had a coupon for $79. Carlos came and somehow cleared it with the same length auger--clearly, expertise helps! In and out in 10 minutes. Awesome service--will be my go-to from here!

Carlos was very straightforward with primary and secondary courses of action as well as the pricing. He got in, took care of the issue, and cleaned up. Quick and hassle-free work. If we have any other plumbing needs, we're going with Elite Rooter.

These two cats roll up Stephen Sanchez and Leo Mendoza. Both so professional Stephen hair was perfect lol. They both felt like old friends here to help. They ran the camera down my clean out. Told me my septic tank need to be drained. They didn't charge me .... Wait what?!?! yes they did t change me because they couldn't fix it ...WOW, like two friends helping a brother out. CALL THESE PEOPLE if you have plumbing issues.

Outstanding job. This was a very unexpected and complicated problem that we had to deal with for our tenants.From the beginning, he walked us through the process and provided all the options with factual information so that we could make the right decision for our tenants. Carlos was also aware of and cared for our tenants.

All in all, it was a good experience with Elite rooter, when junior leyva and Arturo got here it became great. They explained everything and were true to their word. They did a great job.

Had a kitchen sink clogged issue in my rental? Eilte plumber went there in 1 hour. Recommended to replace the old old pipe with plastic ones. Took their recommendation and am very very happy with their work. Will definitely call them again for other rentals. Thank you for the great job done!!!

It was quick only take 1.5 hrs technician Angel showed up. (not an urgent call). He is very patient to explain the most possible issue and quote. Luckily this time there is a promotion. the Job is well done and Marcus even went down the crawlspace to check and ensure there is no other issue. He took pictures and let us know what happen down there. top-notch service.

Angel was super friendly and professional in replacing our garbage disposal, even helping us put everything back under the sink for us. Awesome customer service. Fast turnaround time and customer service by Elite Rooter as well.

We worked with Elite Rooter as part of a very nasty plumbing emergency at our house in this area. They were super responsive, very thorough, and went to great lengths to clean up after the project. In working with Matt from Elite Rooter he was very helpful in advising us on the best solution for our situation and offered us multiple options at a very reasonable price. They came the same day we called to assess the problem and worked overtime to ensure our problem was solved that evening.

Junior did a great job. He fixed it under 30 mins. He knew where the problem was. Pricing was very fair; much less than others in the area. He also gave some great advice to avoid seeing such issues in the future. Will highly recommend Elite Rooter for all plumbing services.

Matt came out and did an amazing job fixing our issues, which turned out to be numerous (very old building) He and his guys got our plumbing systems up and running quickly. We highly recommend them and will use them for any future plumbing needs we may have.

I really don't have much to compare them to ( in a way that is good means I don't have many plumbing problems).
I felt that Johnny & Yair were very professional and did a great job on my sewer problems. I would recommend this company for all plumbing work and they are very clean.

The appointment was confirmed the same day to clear a clog and Matt., our technician, was very professional, knowledgeable, and solved the issue quickly. Highly recommend Matt and Elite Rooter for honest prices and fast, quality work!

Matt quickly fixed my leak and everything works great now. This was my first time using Elite after I found them on Google. I highly recommend their service and will definitely use them again!!!!

Will definitely call these guys again. Had a shower that wasn't draining, something was stuck, it was so quick that they didn't even charge me. Super nice, straight up guys. Also, they came on 1 hour's notice, since I had to go out of town.

I was in charge of hiring a plumber to remedy some cast iron plumbing issues at a bathroom tub. Elite plumbing was the first out. They scoped the toilet line and discovered compromises in the sewer lines. They then suggested and assured us that we could get insurance to pay for remediation and replacement of cabinets, flooring, etc., that would need to be removed and replaced to get to the sewer lines.I asked Matt from Elite Rooter why they don’t wait for the insurance company to approve remediation before proceeding. He said we needed to establish plumbing damage so the insurance would pay.I did not realize it then, but most homeowners’ insurance policies do not cover sewer-related damages, but they do cover plumbing leak-related damages.Within an hour, Matt had Quick Restore out to the property, and they turned on water valves in the kitchen and bathrooms to make it look like plumbing leaks.The next day they began removing cabinets and clearing space for sewer demolition. Because the home was older, they ordered asbestos tests. They tented the kitchen and bathrooms, then removed the cabinets, then removed the drywall up to the top of the cabinets. They tore the house apart to establish or remove proof of plumbing damage.A week later, the insurance company sent an adjuster out, and they denied the claim because it was all sewer-related damage.Quick Restore and Elite Plumbing’s’ strategy to get the insurance company to pay did not work, and it cost the homeowner an extra $5k to restore the property. ON TOP OF THAT, Quick Restore billed the owner $5K for their unneeded demo work.When you have plumbing damage, please don't let these companies make you think insurance will cover the damages. Always wait for an insurance adjuster to validate your claim.

If you want honesty, call Elite Rooter. They were prompt, professional, and had very good pricing. They sent Keith and Angel was very honest since the problem did not involve the drains. The problem was the parts of the dishwasher so he didn't charge me outrageous fees. I will be calling them next time I have a plumbing issue!

Elite Rooter has been the most outstanding plumbing service I have ever received. Our plumber Matt was kind, friendly, efficient, and helpful.

First and foremost they got me right in for service, then they were on time, then the most important part, worked hard to fix the problem quickly and efficiently. The service advisor was very easy to work with and did a great job. Will use them again.

Genaro and Hector were fast & furious! They were available to dispatch out immediately and were in and out of my house in 15 minutes. Professional, kind and went above and beyond with cleanup! Price was very reasonable!

I would rate this company 0 stars if I could. They are absolutely awful people just trying to scam homeowners for their own benefit. Keith isn’t even a plumber he is a salesman who drives a bmw with no tools. Matt is an awful liar who just wants your money. SCAM ARTISTS!!! Watch out they will try to jack hammer and tear up all your floors for no reason. Guarantee they say you need your house re-piped. SCAM!!!!

Pricing was what I was advised it would be when I scheduled the appointment. No trip charges - just labor to fix my plumbing. I would recommend this company to others in need. Ask for Junior!

Brian came out snd did a great job clearing my clogged kitchen sink. He was very professional and friendly guy. I enjoyed talking with him while he was working on the blockage. Great service

Our technician Brian was very helpful and informative. He took the time to investigate the problem and provided us different options and recommended choices. I like how thorough he was his work and the attention to detail on the grout and cloaking around the new toilet. I would definitely recommend Elite Rooter to friends and family. Brian, thanks again for all your hardworking.

The man came out, inspected what needed to be done. Went to get parts and came back very quick and got right to work and had the job finished and cleaned up area nicely. Thank you for sending someone that knew what they were doing. Thank you Carlos

They used a camera to locate my problem, returned a second day at no charge to help remedy my problem and were very helpful. Great Customer service, would use again.

Keith made sure to explain everything to me and his service was cost-effective, fast, courteous, and definitely solved a major plumbing issue! I definitely will call them again in the future.

I want to give a review of Elite Rooter. Although eventually, it turns out my problem is not a plumbing issue, the guys kindly explain the situation to me and spent 1-2 hours working around to figure out the problem. Eventually, after they figured out the issue, they honestly told me I should contact an HVAC service, and they did not charge me anything (I feel a little sorry about having them stay around for a long time. Thanks for your suggestions.

They not only took care of the original clog problem. Junior, readily went under the house to spot any leaks or waterlogging. He did stop and told us the root cause. He did not charge us for that. With many dishonest plumbers out there; these guys were very honest and fix the problems in the least destructive way in a situation where there were no proper clean-outs in the house.

Excellent service! We had a water heater leakingtheir team was on site 2h later giving me a competitor's event estimate and replaced it in a couple of hours.

Brian, the young man that came out was very friendly and knowledgeable. Btw, our 1-year-old daughter absolutely loved him!! :)

Had a kitchen sink backing up. They were able to schedule the same day. Yair was great. Very professional and helped snake the line.

Very polite and respectful of my house - put on shoe coverings when in the house.Explained in detail what drain problem was and options to remedy the problem.He was friendly and knowledgeable.Company called to confirm appointment and said they were running a little late. I appreciated the call.Everything was very clean when he left.We will definitely use them again for plumbing issues.

I called Elite at 7 AM and the service man was there 2 hours later. The sewer had backed up into the shower stall. They dislodged the clog then upon scoping the sewer drain under the house, found that the old cast iron drain pipe was completely corroded through leaving the dirt beneath exposed to sewage. Matt jackhammered the concrete in bathroom and bedroom and carried all of the debris out to the trailer in 10 gal buckets. It was 110 degrees of course here in Phoenix but Matt appeared unfazed. He was polite, respectful and worked until the job was finished without a single complaint. The service manager Stephan communicated every step of the process and followed up to make sure we were satisfied with the work and addressed our concerns. Not the least expensive plumbing company in town but they displayed professionalism and gave great attention to detail. Would definitely recommend.

They are very kind and I would highly recommend them to anyone with any plumbing issue. Thank you Elite Rooter!

Very skilled and made sure everything was working again. I’m so grateful for the awesome work and highly recommend! Junior and Matt are so helpful !

Excellent customer service. Prompt response. Professional and Timely resolution of the plumbing issue. Thank you Carlos for taking care of this!

Great service the plumbers are fast and efficient friendly and reasonably priced and most importantly honest. I have used many plumbers in the past, but I only use Elite Rooter now I recommend them highly.

From the initial communication with this company, it was a 5-star service. My point of contact was Yair who was absolutely outstanding.

On Thursday night, we discovered that our kids' toilet had been leaking for several days, maybe even weeks. Upon investigation, my husband found a pin-sized hole in the supply line. Instead of just fixing the supply line, we decided to replace both of our toilets which were from 1979 with new water efficient toilets. On Friday, I contacted a few companies and Elite Rooter responded within a couple of hours and they were able to schedule their technician to come out the following day. The other companies couldn't even get us in until the following week. On Saturday, the technician, Brian K., called to let us know he was on his way. He was courteous, professional, and you could tell he knew what he was doing! After he installed the new toilets, he noticed that one of them didn't flush quite right and he worked on it to ensure that it was working properly before he left. Apparently, it was something that happens often with new Kohler toilets. He left the work areas as clean as when he arrived too, which is a huge plus!! Friendly, efficient, knowledgeable, and adhered to Covid protocols - I would highly recommend Elite Rooter and plan to call them again when we have plumbing issues in the future.

This is a 5-star for everything but the price - The Plumber who was dispatched was excellent- he was neat, clean, professional, personable, knowledgeable, and ON TIME!

Three weeks ago, I had Elite open a drain for us. The rep was on time and got the drain opened in quick order

Yair showed up on time and provided an estimate before starting work. He was knowledgeable and was able to quickly determine what needed to be done.

Carlos fixed my sink problem quickly, and professionally, really nice guy, and easy to work with. Top-notch!

Two Guys Keith & Brian was awesome. Friendly and professional. A+++ service.

I called Elite this morning with a leaky kitchen pipe and they sent a great technician, Angel, within 2 hours. Recommended to anyone.

Dezmond and Keith were both very professional. The problems were explained in great details and they provided us with options of how we can solve it. Both were very friendly, provided great service and help.

They removed my old water heater and installed the new one quickly. Thank you , Junior, Carlos .

Brian was extremely informative and quick to solve my problems. Cannot recommend him enough and I will not use another person. Thank you, Brian!

I had a very good experience with Elite Rooter. I had requested a quote through Yelp on a late Friday night, and they were able to send someone out the next morning. Stephen was quickly able to access my clogged bathtub drain that had backed up with water from my kitchen sink. He was able to unclogg the drain AND gave me an assessment of the state of my plumping pipes. All of this for $77 WITH a 30-day warranty. 100% recommend for fast and affordable service.

We had a plumbing emergency and called Elite Rooter. I was given an appointment right away by Patrice who was very professional and helpful .Sheexplained how the driver would call before hand to introduce himself .Brian did just that. I am veryhappy to say the service that I receivedwas timely. I feel like he went above andbeyond to take care of the problems and concerns that we had with our plumbing . Definitely will be using them in the future when needed , also will be recommending them as well .

Their team was knowledgeable, courteous, and very easy to work with. Would definitely recommend and would use them again.

Keith and his team are wonderful! They were so helpful with a major plumbing issue I had at one of my rental properties and I can't thank them enough for the quick, efficient and fair priced repairs made to my property. I even had a wonderful encounter with the girls in the office over the phone. Definitely recommend Elite Rooter to anyone with plumbing needs!!!

Love these guys and this company! Really they're a real service providers.

I am a first time homeowner and I had water damage. My insurance company told me I needed to find a plumber and I am SOOOOO happy I chose Elite Rooter. Their whole team was great at communicating to me what was going on and stayed on schedule with the repairs. They helped me in navigating what my insurance would cover and what would be out of pocket so there were no surprises and I was happy with the finished product. Keith and Renee were on my project with their team and they are really good guys who want the best for their customers. Thank you all!

Brian arrived on time for our appointment. He was very professional. Unclogged toilet. Showed what had clogged it. Photographed the drain all the way to the sewer connection to reassure us there was nothing else clogging the pipe. Cost was very, very reasonable. And his reassurance that this should t happen again was “Priceless!!”

Elite is honest, professional, responsive and kind. We thought we had a plumbing leak turned out it was the condenser pipe to the A/C. They stopped the leak and arranged water restoration company to come out the same day. Issac did a great job detecting the leak in the attic with great support from Josef! Great guys! We will tell all our friends, neighbors and family members about Elite! Oh and they replaced our main sewer line 3 yrs ago and we have not had any issues since! Thanks Elite! ?

They are knowledgeable, professional, and personable.
Would definitely call them again!

Great job Matt, I will definitely call you again and tell anyone who needs plumbing work done, thanks!

Yair V. Came out to our business and displayed the utmost professionalism. He explained all of our options with great detail to ensure that we understand what needed to be done and how it could effect the routine of our business operations. We ended up having to go through our landlord to correct the situation, however we would definitely recommend using this service in the future!

These guys are really great to work with. Brian and his young partner made sure that everything was going to be good while digging a hole. They were very professional. Very informative. Never failed to communicate. Brandon and Keith as well.

I rarely write a review but I'm so impressed with the professionalism and attention of joe very detailed inspection to give me the best estimate

Thank you so much to Matt w, he was great and very patient with all my questions

I hired this company two times. Really they did amazing. Highly interested in next.

Johnny came and cleaned out the kitchen drain pipe. He knows his business and got the job done quickly. The price was right too.

Excellent service, professional, timely, and efficient will be using them again! Used them to unclog a 2nd-floor kitchen sink.

Elite came out to repair my plumbing leak ,Keith the DM was awesome explained the issue took care of it in a timely matter definitely will use this company for further issues and will be recommending to my family and friends.

He worked with his team and myself in detail and was available around the clock for any concerns, questions that I had.

Brian was Very professional and on time. Stayed late and kept us updated on the progress they were making. Extremely hard working and very knowledgeable with his work. Nothing but good words from him. Will definitely recommend to others. Thanks for all the help.

I simply can't say enough about the teamwork and customer service they provided. Thank you for your outstanding job!

Great communication at each step of the process. Very happy with the work and would highly recommend.

Excellent service as usual. Yair was knowledgeable. Very polite. Completed the job in less then 30 minutes. He did not try to con us. Will definitely call him back when are in need of plumbing work.

Jesus and Brandon were very professional, friendly and respectful while working on my toilet. They even wore booties over their shoes as not to dirty my floors / carpets. They went above and beyond the call of duty doing extra work without charging for extra labor! They were amazing and I would recommend them 100%. Whenever I get around to buying a new toilet I will call them to install it for me! They were top notch! I will definitely recommend this company and I will use them from now on and also request Jesus and Brandon! Thanks guys you were amazing! Raaxi ??

Soon as Will arrived he was already on upsell mode. The only work he did from a plumbing perspective was remove cover to overflow pipe. He did most of his work on getting that money. $80 for cable, $250 for scope and $1200 for hydro jetting. He even tried to get name of my insurance company because he wanted to sell the clean up service that they use. They must get some sort of kickback or something. When I told him that $1000 was my cap he told me that his manager(boss) authorized to waive all other charges except the $1200 hydro jetting. And on average hydro jetting costs are $300-$500 unless EXTREME circumstance can go to $1000. But wait there's more. They figured they could gouge me for more money when they offer their services to fix pipe because of possible root infiltration. So that would've been another 5k possibly. Yes, I look young and live in an upper class neighborhood but that doesn't mean you can act like a predator. STAY AWAY from this so called business.

These guys are solid and super easy to work with. They have legit equipment and ability and were just simply cool guys!

Yair was very respectful very professional. He worked very hard to get the job complete. He's a really nice person & I will hire them in the future because he did an awesome job. I give him 5 stars because he is that good. Thank you so very much sir. Take care & God bless.

Their work was clean, and respectful. Great services.

I would recommend them to anyone needing professional support for their rooter needs. They're most professional

I have a plumbing leak from a drain tube at my bathroom. Felix from Elite Rooter was my plumber and he was very professional, courteous and knowledgeable. He was very efficient in identifying the leak, proposed a practical solution to repair the problem and provided a competitive estimate. Once I hired him, he was able to secure the plumbing supplies and got the job done with a couple of hours the same day. I am very delighted with Elite Rooter’s excellent service. I will definitely recommend them to friends and family.

Our technician Brian Kaib was absolutely wonderful. We would 100% schedule him for any plumbing work we would need in the future. He did a great job on the work we needed for a much better price than we had previously been quoted by a competitor's company. We got the extra confirmation that our issue was truly resolved with the camera inspection after he completed the service. 10/10 would recommend Brian!

We have had issues with the main line backing up into our house since 2020, we are relieved that elite rooter (hopefully) has fixed this issue by removing the damaged main line pipe. Brandon was very professional and helped set us up with a great mitigation company. Junior or Gernaro was the true hero of this story. He worked very hard, for hours, digging up my yard to find the pipe, cut away the damaged part and replaced/repaired it and then came back the next day to make sure the line was clear. He is a very hard worker, with a continuous pleasant attitude and I am sure whatever you are paying him, is not enough.We are so very thankful to have our lives back and definitely have a new founded appreciation for our homes plumbing.

Called for a clogged toilet Yair came to help was so fast and friendly will definitely recommend ?

Steven was amazing! He helped me out the first time with a clog and I requested him to return to replace my toilet. He was really great adapting to real time unexpected situations. I didn’t have a proper shut off valve and he was skillful enough to be able to take care off all of it without a fuss!Heck of a guy! Great attitude. I did not get a chance to write this but I absolutely mean it!!!! He’s awesome! I love my new toilet!

Elite Rooter did a great job at fixing a leak under my sink as well as replacing a reverse osmosis system. Carlos was extremely thorough at diagnosing and resolving the leak that I was having, and gave me good information about what the issue was and how he was addressing it.Was exactly the opposite experience that I had with one of their competitors a few days ago, so I'll definitely be using Elite Rooter for future plumbing issues.

Elite rooter team was great, had a sewer clogged and called this guys Carlos and Keith showed up. about and hour latter, they runned the inspection camera for no charge, they found a broken pipe. They repaired and fix the issue. I’ll recommend this company for sewer issues.

Stephen,Gilbert,Keith and the whole crew who came and assisted me in getting a new sewer installed in my house are awesome! Highly recommend. They gave me a 20 year transferable warranty. Very clean, professional and bilingual. My mom doesn't speak too much English, so she was comfortable that the guys working at our house also spoke Spanish.

Kieth, Julio and the crew were terrific! We had to replace original cast iron pipes in our house and they guided us through the process, working tirelessly to finish the job and finish it right. Would highly recommend them for any drain or water line issue as they do a professional job at a fair price. They are helpful with insurance claims and how to get your most coverage as well. Thumbs up all around!

Brian at Elite Rooter has helped me with several of my plumbing issues. I have worked with other plumbers before and Brian is the best! He fixed lousy jobs of others, very knowledgeable and professional. He is the plumber I trust. Highly recommended.

Technician came out to the rental, used the camera to determine how to clear the shower drain line. The tenant was very happy. Everyone at Elite that has contacted me is friendly, profesional..

Keith and Steve with Elite Rooter were very knowledgeable and helpful from day one on this project. I was dealing with an insurance adjuster who was trying to get out of covering my damaged sewer main line and Keith was able to help me navigate through the process and make sure the repair was covered. I really felt like they had my best interest and cared about my well being from the beginning. The work was done very cleanly and all the workers were polite and communicated regularly. I will definitely be using Elite on the next one and will be recommending to friends and family.

Matt, to anyone who needs plumbing service!! Don't hesitate!! They are GREAT!

Had 2 crazy plumbing issues happen on the same day. A pipe burst and a sewer line backup. Elite Rooter was very professional and knew how to document and report to best help me work with my insurance company which relieved a lot of stress. Joseph explained all the steps that he was taking to repair my sewer lines and did an amazing job in fixing them. Really appreciated their professionalism and quality and I plan to have them do some more work after this project.

Will was very kind an welcoming , got here on time and finished in a timely matter I will def recommend him to any one and continue to use him if we need to thank you again you did such a good job…..

We needed some help with our water heater and connecting our dryer to the gas line, and Brian K. did an excellent job fixing everything. He was polite, patient, and very helpful, and best of all arrived on time. We appreciate that he made sure the job was done completely and correctly. Will be using this company again if we have any problems!

Elite Router completely replaced the entire sewer system in a home I newly purchased. Being a first time homeowner, I was nervous to have such a major repair done right off the bat, but Keith and his team talked me though everything to ensure I was comfortable. I had limited excess flooring, and they worked with me to pull up only what I was able to replace without purchasing more. Additionally, the workers were very professional and were willing to talk with me about how the process was moving along any time I asked. Overall, I had a great experience and would highly recommend Elite Router!

They are very professional and the quality of service is by far unmatched. I have had them to my houses and now to my businesses I keep them on speed dial. Thank you especially to one of your crew members named Joesph, he took great care of my family putting them at ease on how long the water would be off. Then quickly it was back on and life was back to normal. No mater what I will call on you guys and spread the good news finally a company you can trust.

This the second time I’ve used Elite for water plumbing repair or “replumb” segments. They’ve been wonderful each time. Responsive, knowledgeable, listening, and performing exactly what was quoted/needed - with quality!
I’m keeping Elite in my preferred contacts!

Julio, Sergio and Stephen were a delight to work with. Very hard working and efficient. Very good communication skills and timing. Stephen explained everything to me in detail of what was going to happen, how to do it and when. I felt so comfortable and relieved to be working with Elite plumbers. They have this pipe bursting technology that is pretty cool.

Brian K. from Elite Rooter is really great - 5 star all the way! He did such a wonderful job on our water line reroute. He was professional, on time, did quality work, explained everything so that I understand the fixing process, really tried to make sure there were no leaks when the job was done and cleaned everything behind him. The manager Keith was also great and available with any questions I had! Louis who did our initial assessment was very nice, knowledgeable and professional as well. Glad I chose Elite Rooter!

Technician Mr. Will showed up within an hour of my call. Mr. will is very professional. He spent more than 3 hours to install the heater perfectly. I am fully satisfied with the service. I think the price was reasonable for the service.

I don't know about larger jobs but they did well by me. I recommend them.

It has been my pleasure working with Mr. Keith. He is a top-notch plumber. We had more than 5 plumbers came in a month, but no one had any clue how to fit/fix the imported cartridge. He came as a supervisor of all the plumbers and within 5 minutes, he got it fixed. He had a God Gifted musical hands to fix things in no time. I highly recommend him for all kinds of plumbing work.

Elite Rooter came and accurately diagnosed my plumbing problems, They called a restoration company that worked to deal with the water and slab leak. I'm grateful for their knowledge, efficient plumbers and their knowledge of working with my insurance company, I recommend them highly!!

I was looking to have repairs done for 3 toilets in my home. I called Elite Rooter of Phoenix to get a free estimate at 11:30am and Zack came by my place at 2pm the same day. I appreciated that he used a mask, gloves, and shoe coverings before entering my home. After looking at what needed to be done he said he could do the repairs the same day! Zack was super friendly, professional and definitely experienced! The repair didn’t take long at all and the cost was very reasonable as well. Would definitely call again for any future plumbing needs!! Thank you Zack!

Keith, Division Manager is just an awesome person to deal with. Not only will you get professional service , he cares about his customers and will do all he can to give you the best service.I highly recommend Elite Rooter Phoenix for a all your plumbing needs.Frank Souza

I called Elite the day of my problem and they had someone out within hours. Their prices are very reasonable and I was extremely happy with the services rendered. I will 100% use them again. Cameron did an excellent job. He was Friendly, efficient and thorough! Also, may I add that he wore a mask and gloves the entire time, making me feel safe during this crazy time.

I called elite rooter this morning with a clogged drain and they had Yair sent out within a hour to help. Unfortunately in this situation, I ended up having a major plumbing issue so they were not able to unclog the drain, but I still received amazing service and was not charged a trip fee or anything like that.Thanks again Yair for coming out anyway.

Update 09/09/2020 The job that was done was through an insurance company and so payment I am told was at the end of the full job. I am the tenant not the owner. Keith with Elite started to call me for payment. Not my place. I forwarded my landlord his request. I did not give out the landlord's info because they should have it. They accepted the job. This past week I get a notice of Lien on the house using my name as the owner. I am the renter. Keith has not responded to my voice mails. The lien company has been told to cease and desist immediately. Would not use this company ever again. Like Louis though, good man, Keith not so much.We had a broken seal on toilet drain causing a water leak. Being a renter never sure how this could go or how we would be treated. Louis Rascon was our plumber and did an excellent job taking the point on this repair. He called the restoration company in order to protect the landlord and kept us informed as to what is going everyday. Took the week and ended on Saturday. Louis came out early to set the toilet after the cement had dried so we could have the routine back of using that bathroom again which is very important to my elderly mother.If Louis is the representative of all of Elite than truly they are a fantastic company to have fixing plumbing issues.Side note about Louis. Very detailed. Clean. Attention to detail. Dust from Jack hammer was minimal and used the air scrubber to cut down on dust in the house. Had to pour cement and the prep area had a drop cloth used to keep the area clean of any spillage. His assistant was attentive as well. Clean language, nothing off color in any way.A true credit to Elite Rooter.

Fernando and Keith came out and unclogged our problem bathtub drain. They were courteous and professional.As advertised, they charged us $79.00.I HIGHLY RECOMMEND Elite Rooter to anyone in a pinch that’s in need of service.My wife and I called Goettl and Parker & sons, both of which couldn’t get a plumber out till minimum Monday. We needed our shower fixed today. We have to work and bathe kids for school on Monday before they could get here.Elite Rooter is our new go to for plumbing needs.Thank you Fernando and Keith. You guys are awesome.

I recommend them and will only call them for future work.

Joseph was very polite and had amazing customer service. He assessed the issues with my main line and got them all fixed within 2 days! I cannot believe the professionalism from him and his manger Keith as well that called to follow up and make sure everything is running smoothly. Clean job as well. No complaints here and that’s a lot to be said some other plumbers I have had in the past are not so good. Elite rooter is the way to go! ??

Yair and crew did an awesome job, were very thorough and did an amazing job replacing my entire degraded cast iron sewer system. Always on time and great communication. Highly recommend this team.

I can’t say enough about the incredible service we received from Yair and Carlos. We had a collapsed drain line which was so stressful and they were so good at helping us work with our insurance and get the job done. They were professional polite worked clean and very good Communicating and putting up with my incessant questions. I’ve never had such a good experience with any plumbing company in the past and recommend them highly!

Elite Rooter did such an amazing job clearing my drain! I was able to book same day service and was only charged $77! They were honest and explained every step of the way. I will call them for all my plumbing needs!

My Plumbing collapsed! I called Elite Rooter they were at my house in a few hours! They hired the Demo Company Adams D & R ! The job took 5 days and the dirt inside my house and outside was terrible to live with even with air filters running 24 hrs a day! My electric bill will be large. My home insurance inspection is Tuesday! The interior of my home is trashed and i am getting bids! Adams has not been to my home since they left last week! I had to call twice to haul away the debris in my front yard! I live in a upscale area with a HOA! Not into getting fined!

Brian called and let me know that he was on his way. He was very friendly and answered all of my questions thoroughly. He fixed my plumbing problem I had and left the area clean. I will recommend Elite Rooter to all my family and friends...Thankyou Brian for a job well done!

Technician called and gave me a 15 minute warning and showed up on time. He was polite, wore a mask, and knowledgeable. He gave me a quote that was 4 times less expensive than previous ones and said he could do the work now. He was patient when my son with autism and myself watched hm work. He explained what he was doing and did it quickly. I will definitely use this service again for my plumbing needs.

Brandon was outstanding and professional. He did a great job installing a new toilet for us. He was on time and very quickly got the job done. We will be using Elite again.

The scheduling lady was efficient and gave me the choices I needed.

I had a plumping emergency in the kitchen, Carlos identified the issue. and fixed the issue.. will recommend then to fix any problem that you might have

Brian and his assistant were great! They were on time, quick with fixing the problem, and very friendly. I will definitely be calling Brian if I need anything else fixed.

after a small leak in my kitchen I was told the drain under my floor was broken. I signed the contract for repair. After destroying my kitchen we found the pipe was just fine and I have the pipe and the photos to proove it. These people are scam artist and need to be shut down. Dont let them do this to your house because the scam goes even futher with the restoration company they work with. All thieves. Dont fall for their lies see you in court

We are a commercial service company and use Elite Rooter a lot to help us service our plumbing calls. They are very professional and detailed and always get the job done. Yair, Armando, Keith, All their techs are very friendly, knowledgeable and detailed in their scope of work they do. Thank you Elite Rooter!

I had Elite Plumming come out to my house after another plumbing company basically said they couldn’t help me and left me with clogged toilets showers and Including something like $30-$40,000 I had a sewer line collapse underneath my house well I did research got recommendations Elite came highly recommend. I called they showed up promptly Brian was the technician who showed up he happens to be a branch manager and there’s good reason he was fantastic from there the whole experience turned 180° he calm down explain the whole situation the whole process within three days another Brian showed up and basically him and his helper Scott did the work of three man that should’ve took three days the two of them did it in two days our toilets were back up our clocks were fixed they were professional . But the one thing that impressed me the most is not one time during the entire process that I did not feel that I was not but first as the customer a highly recommend this company if you call anybody else well you know the word for it just think Elite router for your plumbing needs

I don't write a lot of online reviews but I had to take the time to write this one. I was out of town a few weekends ago and my wife called me to say there was water underneath and on top of the carpet in our master bedroom closet.I scrambled to help her by calling the previous plumber we had used. That plumber didn't work weekends - not awesome. So I proceeded to look up other top rated plumbers on Yelp and Google. I called 9 different plumbers and Elite Rooter was the only one to pick-up and offer to come out to my house within a few hours.Steven Celestino was dispatched to our house and immediately went to work to diagnose the problem - our water heater had a leak and was leaking through the wall between our garage and master bedroom closet. He quickly got to work solving our issue and helping get a restoration company over to our home.While all this is well and good, the reason I'm writing this review is because Steven went above and beyond the call of duty. He came over to our house very late in the evening a few days later to install a new water heater.Then, Steven proceeded to take my call last night after 7 PM and assist me in a great way... the restoration company had to do demo this week and they had to uninstall the new hot water heater and then reinstall it again. Problem is, the restoration company didn't put it back together properly. They even sent someone out a 2nd time to fix it but didn't do it correct. Steven took my call and proceeded to jump on Facetime with me at 7:30 PM last night to help me get my hot water back on.I can't say enough positive things about his service! This was not his issue but he gladly took my call and walked me through what I needed to do to fix a situation the rehab company couldn't do.Thank you Steven! Thank you Elite Rooter!

Great and fast service. We had a leaking toilet and Keith and his crew found a broken pipe under the slap. Two Brandon’s , Matthew and Keith came the next day and worked all day to fix the problem and they absolutely fixed it and cleaned up the mess. Everybody was very friendly and knowledgeable, I would definitely use this company again !

We had a really plugged toilet. We called a couple of places that couldn't get to us for a week or two. Elite Rooter were able to get to us within two hours. We got a call when the tech was on his way. He arrived right on time. Julio was extremely professional, diagnosed the problem in minutes and quickly got the work done. Their rate was very reasonable. I will use Elite Rooter again and would recommend you do as well.

It is an older house in a Phoenix Historic neighbourhood. We have lived in it for 17 years. We do not know if it is the original toilette bowl or not but it was clogged and was resistant to the old-fashioned home remedies of plunger baking soda liquid soap and old fashioned plunger. That is when we called Elite Rooter and Stephen Sanchez, senior technician showed up on time. He had his mask for the pandemic and boots to cover his shoes. He worked diligently and when it could not be fixed because a metal stopper from an adjacent sink was lodged in an inaccessible neck we bought a new replacement from the home depot which Stephen proceeded to pick up, install and remove the old for no additional cost. He also worked on and professionally fixed an outside aluminum faucet that had been leaking for years. All done efficiently professionally and politely. We were very satisfied with the work. We will recommend him to our friends. There are not enough stars to give him. He deserves the Maximum reward.

Charles came out to give us a free estimate and didn’t try to oversell us on anything. He actually went above and beyond to get us the best rate possible.Charles and Kevin were both extremely knowledgeable, professional and friendly. Kevin did a great job for us...installed new faucets on two bathroom sinks, two baths and two showers. Looks awesome! Will definitely use Elite again in the future.

The company came right out and performed the job quickly. They took the time to not only snake my sewage pipes but also sent down a camera to look and see what the blockage was. They recommended service that made sense and offered to come back and check on it once the service was completed. Thank you for the time and effort your company put into helping me out. I also appreciate the fair prices that you offer.

Your service man Mike, did an excellent job. He was very professional, and knowledgeable in the performance of his duties. He explained all of facets of the job to my self and my tenants, we all felt at ease, with his ability to properly complete the task at hand.He did not take any short cuts, he ensured we would be happy with the results.Hopefully he is well compensated for his work, I ran a distribution facility in Phoenix with 200 employees under my charge, I personally know that good help is hard to find. He is a keeperA#1

Excellent work, on time and great customer service. Stephen helped us out and easily fixed a repair right away when he didn’t need to! He was also suited up in gloves, mask and even shoe covers, very prepared with the pandemic which is appreciated since I have high risk children in the home. Highly recommend using them!!

After discovering a plumbing issue my Husband had me look for a plumber online. I found Elite Rooter and glad we choose them. They came out within a few short hours and accessed the issue. Brian Kaib and Gernaro Leyva are two of the hardest working men we have ever met in our lifetime, working until late in the night to finish the job. We will definitely call them for any future plumbing issues. Thank you for all you did. Cornelius and Karen Wonsey.

The service I received from Elite was exceptional. I called looking for a same day appointment but was concerned that it might not work out. I knew I couldn’t get through the weekend without my washer. The person who scheduled the appointment was understanding and confirmed that they would have their best technician out that day. They also said he would call when he was on his way.As indicated,, the technician, called on his way. He took a few minutes to ask me about our particular problem. This helped save us both time. As soon as he arrived, he was able to get started and knew what needed to be done. He was able to help us understand more about the possible underlying problem and worked efficiently to resolve the issue.Derrick was great. He was extremely knowledgeable and professional. I would recommend him, and this company to anyone. He made the situation better, not just by fixing the problem, but also by having.a great attitude and kind nature.Julia W.

Honest and ethical. That is the word that I use to describe Elite Rooter. I had two plumbing companies come out to try to unclog the main sewer lines in two commercial buildings that I own. Both plumbing companies to me the buildings each needed sewer line replacements at the cost of $12K per line! I decided to get a third opinion and Brian K. came out, did a hydro flush and cleared both of them out. He then ran a camera down the lines and said both lines look fine and that there is no reason to replace them. Total cost was only $2,500! What a refreshing experience. I am no plumber and I rely on vendors to be honest with their assessment of what needs to be done. I had been looking for years for a plumber whom I could trust. After my experience with Brian K and Elite, I won't be calling anyone else! Thank you Brian and Elite for being a trustworthy business!

Sewage was coming out the pipes into my backyard. I called and they quickly had the plumber out in an hour. 2 people came, Brian K and somebody else. They were having trouble getting the clog out. The other guy gave me a quote for the service that he said was needed to remove it that I absolutely could not afford right now and then left. Brian K stayed and tried it a few more times than he probably should have and got it out, fixed the issue and saved me a lot of money. Couldn’t be more grateful for him and his extreme kindness and professionalism. I will now use and recommend Elite for any plumbing issues I have solely because of Brian K.

After calling multiple other plumbing companies who could not help me until the next day.....I talked with a very nice girl at Elite Rooter. She helped me get a plumber (Brandon) here in less than 1.5 hours and he was great!! Brandon solved the problem quickly, was courteous and friendly! I will definitely keep Elite Rooter contact information in my contact list. They were AWESOME!!!Thanks Brandon!

Experience with elite rooter was absolutely fantastic. Joseph was my technician and he absolutely got the job done in no time. Fast and very efficient. I really appreciate the time he took to get that done. I will be using you guys services again and I’ll let my friends know about it too! Thanks guys.

I had a very good experience they were very professional. Especially the plumber Joseph he was very chill. As an old man it’s very nice to see a hard working young man. Most of today’s generation are lazy. But Joseph showed me that today’s generation are not useless. Definitely recommend this company. Definitely better than Parker’s and sons. They messed my stuff up bad

Very prompt, professional and responsive crew. Yaïr, Keith, José and their crew came out immediately when we needed our plumbing system repaired. They gave me a fair market rate price, no hidden fees or up charges. They did high quality work and stands behind their reputation with a full warranty. I wouldn’t hesitate to call them if I need plumbing work to be done in future.

Had great service from Elite. Contacted them on a Saturday and they were able to get someone out to me first thing Monday morning (this wasn't an emergency). Tech was super professional and helpful, and took care of my clogged drain on the first visit. Will definitely call again.

This is our second time using Elite Rooter and we requested Brain Kaib again as me and my wife were impressed with the awesome customer service he provided the first time. Not only does he have awesome customer service qualities, his work ethics go above and beyond other service repairman we've used in the past. Brian makes sure the work is done right and in good working condition before he leaves. He's very personable and answers all the questions you may have. I'm sure Elite Rooter employ's other employees with the same qualities as Brian, but we are blessed to have Brian as our technician. He's our first go to Tech if we should need their service again; and I'm sure we will. Again, thank you for the awesome service and quality of work Brian. Matt and SonnetAs a foot note: Their price for the work they did, not only on the first job, but the second as well was better than other companies.When Elite Rooter called me they surprised me because they weren’t the service company I called to get a quote. I can say this, God knows what He is doing. My wife and I were blessed to have Elite Rooter to replace our main pipe to the house. Steven was very professional and polite. He listened to me and my wife and then gave us his input on our needs. He gave us a quote which was an amazing price using copper piping. Steven called Brian to come out to check the work he was going to do. Brian recommended using a different pipe called PEX that was stronger, bendable, one length instead of 20 foot sections of copper, and it will last longer. And it saved us even more money. Brian started work right away and he really takes pride in his work. He didn’t cut any corners just to get the job done quickly. The quality of work is amazing. Brain was very professional throughout. If there were six stars I would give it to them. God sent them to us for a reason. Thanks for your awesome service!

Brian Kaib came to repair my toilet. His professional demeanor and personality were exceptional and he showed me why my toilet was leaking and fixed quickly and completely. The price was fair and he even showed me how to tell of my other toilet was wearing out. I will tell everyone to use Elite!!

Marlon, Jose and Stephen did a awesome job installing copper pipes from my hot water heater to my house. Very professional and just simply nice guys. Also between 4 different bids, they came in at the lowest. I highly recommend them. They did a great job !!

I had an issue a few weeks ago with a leaking faucet. I had tried everything on my own so I gave up and called Elite Rooter. They sent out an employee by the name of Brandon and he was so friendly. He even called to check up and make sure there were no issues the next day. I highly recommend Elite Rooters, not just to my friends and family, but you random people as well.

It’s been a whirlwind of a week since we had a sewer pipe break under our home, but the methodical, experienced team at Elite Rooter helped us remain calm. From first meeting Stephen and his crew, the girls in the office, to Keith finalizing the job we were impressed with their professionalism and efficiency. We are so thankful for their excellent service during this emergency.

I Would like to recognize Brian and Keith who did an excellent job! Showed up on time and finished the job same day. They took the time to explain everything thoroughly and precisely. I will definitely call again should I need services and recommend Elite Rooter to all my friends. They are honest and upfront. Thank you for helping.

Thanks Brian & Leo! These techs are the best. It was the best communication about everything. They makes sure we were well taken care of. I would definitely recommend this company

We have had three Rooter technicians out from Elite Rooter and they've all been fabulous! Older home with drainage curiosities and they are friendly, responsive and cleared the blockage. Thank you.

Alex, Oscar, and their team came and diagnosed the issue correctly right away. They kept me in all conversations and decisions. They began work the next day, and made sure to protect my furniture and rest of the house. The job was big, but they were efficient and reasonably priced. I would definitely recommend them and go with them again for all plumbing needs.

We will definitely use Elite rooter for any future plumbing needs. I reached out via Yelp on Saturday evening, they responded within less than 5 minutes and scheduled me for Monday morning between 9am-11am. Monday morning at 8:45am I received a call, which I didn’t answer bc I was in a work call, so Steven (technician) sent me a text to let me know he was 10-15 minutes away. The tub/shower was unclogged within 30 minutes. They also took a look at our sump pump as our home has a basement and I’m not familiar with sump pumps. They gave me piece of mind by letting me know it was working correctly. Super friendly, professional, and courteous. I highly recommend Elite Rooter to anyone looking for a solid plumber!

I was referred to Elite Rooters by our realtors and couldn’t be happier. Although it’s never fun to have to tackle sewer repairs, Alex & Soro did an amazing job, were extremely responsive, quick & easy to work with. They were minimally invasive, kept me up to speed with everything, patient with all my questions & provide a great warranty. They also provided video to show me what needed to be done as well as seeing the work after it was finished. I will definitely use them for anything I need in the future.

The sewer line was split for over six feet. All employees were knowledgeable and friendly. They worked very hard for two days in temperatures over 110. They left the area clean and so far the work seem very good; hope it stays, but they did have a guarantee from their company that transfers if we should sell during its coverage.ThanksBob Green

I was extremely pleased with the service I received from Elite. They fit me into the time window I had available and even showed up early. The technician Brian, was friendly, competent and fast. He diagnosed and solved the problem in a very short period of time. I would not hesitate to use this company again.

I called yesterday afternoon and Elite called quickly and promptly. I met with Keith and he was very upbeat and knowledgeable about the pipes. He took one look and said, You don't need the camera the pipes look like they have been updated. However, I'm a bit paranoid, so I asked him to do it anyway. He also gave me some sound advice about the water heater. He uncovered some potential problems with the structure and location. He also gave me a fair report. Much appreciated! Looks like I found a plumber! This review is based on customer service. I haven't had any work done yet.

I contacted Elite Rooter due to their ad on Google. My kitchen drain was very slow. They were able to schedule me for same day service. The representative , Brian K. Called prior to coming and gave me a time he would be at my home. He arrived and was able to clear the drain without a problem. He had shoe covers for himself and also covers for the wheels on the equipment he brought inside. He also kept his covid mask on the entire time. Will definitely use this company in the future if needed

Elite Rooter goes above and beyond when it comes to helping customers and in the plumbing work they do! The latest plumbing they did for me was to install a big, very heavy vanity. They actually went to the trouble of picking it up for me and getting it in the house which was logistically difficult—but they did it! The installation was perfect. I’d highly recommend this company to anyone as they’re the real deal: Hard working, attention to detail, trustworthy honest and kind. Thank you to Soro and Jose!

I had all my 50 year old plumbing replaced from inside my house out to the sewer line by Elite rooter. They did a great job and we are very pleased with the work perform , service and quality of work. Great bunch of guys.

We picked them from a google search & were very satisfied with the work they did. They showed up quickly & assessed the issue & had a plan to repair. It turned out to be fairly major & they were here when they said & performed the work professionally. They kept me informed of the progress & it was completed fairly quickly. Berlin was the lead guy & he did a wonderful job as did his helper. Very pleased during a stressful incident!

Elite Rooter Phoenix is a local business gem. I called to use their $44 drain cleaning special and was able to get same day service. The technician, Jorge, was friendly and professional. He took extreme care within our home and gave a great explanation of the work needed and all of our options. Alex also joined to provide a free camera view of our pipes and again was friendly and informative. I will absolutely call them again for any plumbing needs.

Jerry stein took my call, my house my was flooding with sewage, Jerry helped get a technician to my house ASAP, they cleared my drains. Elite rooter was one time and friendly. Work was clean and they handled all of my plumbing needs. Big thanks to Keith for your help! Would definitely recommend elite rooter and will be using them for all future plumbing repairs.

Alex with Elite Rooter was very professional. I live in Denver and had a large interior/exterior plumbing work done in Phoenix. Alex had great communication with me throughout the process and the job was completed quickly.Alex helped me navigate through the insurance claim process as well which I appreciated.

Elite Rooters has a great staff of genuine, kind, hard working people who helped me through a sewer line back up that ended in my entire sewer drain pipe needing replaced in my 1960's home. They helped me along each step with my homeowners and were extremely efficient and dependable during the entire process. I hope nobody has to go through this stressful experience, but if you do.... Elite Rooters will help you get through it!

Called them out to check out and hopefully fix a leak for me. Was told that the leak was from our old water heater so I paid over a thousand dollars for a new one to be installed. Right after installation I was informed that the leak in fact wasn’t from the water heater and is “probably” from the A/C , so I guess I get to call 3 more repair companies to find someone to identify and fix my issue. The man replacing the water heater did do a great job and it definitely needed replacing, I just wish the problem they confidently identified was fixed

Elite Rooter did a great job and re-plumbed the entire house with 3 manholes inside rather than tearing up the entire house! Special Thanks to Alex and his crew for their excellent job and customer support. He was very helpful with providing the documentation to insurance for approval. Highly Recommended Miguel and Carol

Elite Rooter truly saved the day! We had been looking for a new plumber due to the first plumber was not available to complete the work. After several failed attempts finding a new plumber as some plumbers were overwhelmed with the complexity of the job ( a big hole in our bathroom) we found Elite Rooter. The moment Soro came to our house he went straight to work and nothing seemed to frighten him. He advised us of the problem and solutions needed immediately. He was very knowledgeable. My husband and I really liked his strategy that not a lot of demolish needed to take place simply 2x2 access points. The only issues I had was the supervisor Keith seemed a little pushy when it came down to the invoice and 2nd, after the job was done, they still haven’t came back to pick up the trash left from the work. Overall, I’m just glad it’s done and over with and finally can enjoy my bathroom and hopefully not have to worry about my plumbing ever again! Fingers crossed!

Brandon and Yair did a great job. they were very knowledgeable fair and helpful. I would call them for any plumbing issues.

I had a great experience with Alex from Elite Rooter. After some pipe issues underneath my house which caused my bathroom to flood, they sent him over within the hour to evaluate the situation and provide an estimate. This was on a Saturday. By Tuesday everything was done. He also contacted the restoration company for me as well and they came over shortly after his assessment on Saturday. He was very quick and helpful in an extremely stressful situation.

Elite Rooter did a fantastic job. We had a large obstruction of roots in our main underneath the driveway. Not only did they do all the plumbing, they were able to complete all the concrete work as well . Oscar and Alex were wonderful. Very good communication, friendly, reasonably priced, and excellent work. I highly recommend!!

Service was excellent. Charles is very knowledgeable and professional. They came quickly and repaired everything in minutes. So grateful for a job well done. Highly recommend for your plumming needs. Top notch service and pricing. Competitive pricing and they will work with you.

The supervisors were very polite. They explained what happened and what we had to do to get it fixed. They worked with us on the cost (which we really appreciated). When the work was completed, they leveled out our yard. It looks very good. Will recommend your company to anyone having the same problem.

Just had our main sewer line replaced by Elite Rooter. They did a great job!! They are reasonably priced and their clean up was absolutely excellent. I would not hesitate to hire this company in a heartbeat. Thank you so much Alex, Mario and Soro

Brian K did an excellent job in repairing both toilets. He explained everything he was going to repair along with the cost of the repair. I will definitely call for any future plumbing needs that we will require in the future.

Soro and his crew were great! Came out quickly to provide a reasonable estimate. Started the work when they said they would. Kept us apprised throughout the process. Finished promptly, cleaned up thoroughly and charged us exactly what he said they would. We are very happy and will definitely call Elite (Soro) next time we need plumbing related services.

Wonderful company! I would recommend them ten times over. I called because my child dropped a toy down our shower drain which was causing it to back up and drain slow. They were at my house within an hour. The guy showed up and he was kind and courteous. He was wearing a mask and also wore booties over his shoes (which he took on and off each time he entered or left the house). After a little while, he vacuumed out 2 plastic balls, a wooden block, and a tub faucet dial (that we thought was long gone). He then cleaned up the shower, including the sludge mess I made when I attempted to get the items out. He also put some Microban in the drain to help clean it. This company has friendly and knowledgeable techs. I would highly recommend them and will definitely use them in the future (because I'm sure this won't be the only plumbing disaster my toddler causes)

Had Brenden come out and snake our drains, did a wonderful job. They were very quick to come out (within 2 hours of me calling) and were very helpful explaining what was going on, as I am 23 and know nothing about plumbing and have never owned a house before.

On time called to verify they were coming. Service recognition was polite and knowledgeable and resolved the problem quickly and efficiently. Very easy to do business with. They ate now my first call if I have any further problems down the road.Thank you.I have ghar them replace my main drain line and do a recipe on my house- they were always on time, work was completed in spite of rain and they were courteous when the ibsurance checks were slow to arrive and worked with me. I highly recommend them. Great company and people. They beat their competitors bids by quite a bit.Give them a call before you sign anything with another company!

Alex was probably the best person for this job. Very friendly and professional. He was immensely helpful and made us feel comfortable with the underlining cause of the problem. Very informative and explained everything so that we could understand. I honestly could keep going. Just had a very great experience with Alex and this company. So if anything ever happens in the future, my business is with Elite Rooter.

I had Soro come out for a free estimate. I needed to replace my washer valves to install a new washer. He knew I was off work at 2 o'clock. He was already at my home waiting for me. Which I thought was great. He did a very clean job. My washer valves needed to be cut off and completely be replaced. He completed the job quickly. I was very pleased. He even put in my new washer for me which I feel he went beyond his duty. Thank you so much. I will highly recommend him!

My experience with Louis, Jesse and Keith was extremely positive. Louis and Keith took the time to explain their course of action needed to replace the pipes in my sewer line. They were efficient, clean and trustworthy. I will be calling Elite Rooter for any future plumbing needs in my home. I highly recommend this company.

I have a plumbing disaster and Elite Rooter came and did a great job of uncovering the root of the issue. Alex and his partner were amazing, so polite and friendly. They helped me understand the issue and are even contacting the landlord to ensure that we get the problem fixed properly. I highly recommend!

Jesus was amazing! He fixed my clogged drain in less than 10 minutes after several days and bottles of drano couldn't do it. He also helped us flush our water heater. He wore his mask and gloves and was very courteous. Highly recommend his services.

Bought an older home in the city of phoenix was was referred to Alex to come and scope my pipes. Alex informed me of things that the house were missing and also things that needed to be fixed. Alex and Jr fixed the problems I had and also installed new clean outs. They were polite, on time, and provided great customer service. Would highly recommend these gentlemen to anyone that has plumbing needs.

Keith, Steven, Jose and Leonardo with Elite Rooters did an amazing job! They completely replaced the entire plumbing under our home. They were professional and prompt. We would recommend them to all our friends and family.

Jose and Rafael of Elite Rooter did a great job today. Instead of using the assigned plumbing company through my home warranty (who couldn’t come out for 2 days and then didn’t call me back as promised), I saw a google ad for Elite Rooter, same day service with a special on clogged drains. They don’t charge a trip fee, told me the fee on the phone, and were there within 2 hours of my call with a call beforehand to let me know they were on their way. Jose and Rafael were both courteous and professional and showed me what they were doing and what they found in my drain. They fixed the issue right away and I paid what was quoted. I would call them again in a heartbeat and appreciate their great service!

Stephen Sanchez and Jesus Gamez were kind, courteous and respectful. What I thought was going to be a nightmare situation was a simple fix. I am so relieved that I chose Elite Rooter. Top notch service at a reasonable price. I highly recommend using these guys for your plumbing needs.

Brian did a great job and was very punctual. He completed the job quickly and was professional. My only complaint has nothing to do with the actual plumbing job itself but when I went to use the yelp $55 for $100 deal over the phone they would not let me because I did not purchase it ahead of time. Very disappointing since I was trying to do the company a favor just by asking them to honor the deal vs going through yelp where they would in turn have had to pay yelp for the business. We have spent about $11,000 with this company this year alone so one would think honoring this deal would have not been a problem.

I contacted Elite Rooter in an emergency for a rental property and got Brandon in less than an hour. He was very professional and solved my problem quickly. They will be my new go-to!

Louis couldn't have been more amazing. Courteous and knows his stuff! Explained everything so I understood what was going on and why. They helped me out on the price which I am so grateful for. I highly recommend Elite Rooter and Louis in particular. Will definitely be using them for all my plumbing needs.

My husband and I went through Elite Rooter for the repair and tree root removal of our sewer line. I originally had a different company come out who quoted us an insane amount of money for the work to be done. But when Elite came out to evaluate the work, they worked with us and brought the cost down significantly! But not only that, after meeting with them they had utility companies come out the same day and mark the areas for gas lines, electricity exc. so that they could start work the following day! They were efficient in getting the work done in a reasonable amount of time! These guys were very professional, easy to work with and organized! I am so thankful we went with Elite Rooter and we will for sure call them up if we ever need service again in the future!

I am quite pleased with the work done by Elite for my sewer line replacement. Elite replaced my sewer line from the kitchen drain to the bathroom to the laundry room to the alley. I have an old house and it ended up being a tough job that took a few days longer to complete. There were multiple breaks in the line in the house and in the yard. They found the one spot that was filled with roots and was causing the line in my kitchen to back up. Despite some setbacks, Elite honored their original bid. The staff was professional and friendly. The project manager always communicated with me regarding the status of his arrivals and departures. I recommend Elite Rooter for your sewer replacement needs.

After having a difficult time with another plumbing company we luckily found elite rooter. Other plumbing company quoted us $21,000 and elite came in and did more work more efficiently for $8,000. We had a trenchless sewer replacement. They came out in 30 minutes and started the next day. The whole project only took two day! On top of all this, Alex, the guy doing our project, was amazingly nice and friendly! We cannot say enough good things about this company. So reliable, trustworthy, and affordable. Would always highly recommend.

Jose with Elite Rooter was out today to clear a clog. He arrived within the time window I was given and performed a thorough job. I was happy with the plumbing service as well as the customer service. I recommend them and will use again when the need arises.

Elite Rooter service provided a fast response and assessment for the plumbing clog we had. Alex provided pictures of the damage and explained what was the cause. The following day his team cut out cement, dug & replaced the broken sewer line. He provided pictures through out the process of containment & removal of all debris. After replacing the line the recovery and new cement was professionally well done good as new. We really appreciated the quality of service and work the Elite Rooter team had done for us. Thank you Alex!

I had a washcloth fall into the toilet while it was flushing. I tried to snake it but couldn’t get anything out. I called Elite Rooter and 3 hrs later Louis and Keith arrived at my house. They checked the inside plumbing and.put a camera down thru the roof vent pipe. They determined that there was nothing in the pipe and that the washcloth had passed thru to the septic tank. They did all this and charged me their $77 price. They were knowledgeable and pleasant to work with. I will use them again if the occasion arises.

Awesome job done by Yair. Very professional and done fast and proficient. Will definitely use Elite Rooter Plumbing again.

I want to thank Elite Rooter for doing an incredible job! Jesus and Jose were outstanding! Jesus always smiling even when digging a 5 1/2’ hole in 100 degree heat! Jose installed our washer and dryer temporarily so we could use before the remediation team reinstalls permanently. That was not something he had to do!
Thank you Elite

When we found out about our extensive plumbing problems we were so overwhelmed! The cost, the scope of work, how and where will they have to dig to get everything repaired?! Alex from Elite was AMAZING. He held our hand through the whole process, breaking down and explaining how everything would be done and putting us at ease. The communication we received was so refreshing! Always quick to call for scheduling and updates throughout. The job we needed was no joke! But Alex and his team made it as smooth and as stress free as possible. Not to mention these guys took a SUPER messy job and kept it very clean and organized with minimal disruption and damage as possible. I was beyond impressed with the service we were provided and I will be reccomending them to anyone needing plumbing going forward.

Jesus and Julio took care of my underground broken pipe and I cannot be more impressed with the work they performed. Coming from a property management background I have high expectations of quality work and customer service and they exceeded both. Dealing with a mainline leak is stressful enough on its own when your house floods, but they came in and definitely put my mind at ease. All of the guys that I have met so far from the company are professional and understanding. They stay with you every step of the way and will even help you chase your dog down the street when it gets out of the house! Talk about above and beyond! I recommend them to anyone that has any kind of plumbing/leaking problems, I promise you will not be disappointed. I have definitely added them to my permanent vendor list for my home!

Great job performed by crew, all were professional, courteous, and respectful of property. Jesus in particular acted as point man for my repairs, kept me updated on job status and left the site in much better condition than I expected due to scope of work performed.

They came out same day for my plumbing concerns! Elite Rooter works very hard at getting the job done! Highly recommend! Will definitely use Elite Rooter with my future plumbing concerns!

Excellent work by an excellent employee. Work was somewhat costly - however, after considering doing the fix myself and watching the job being completed correctly, I sure am glad I did not start it myself. They would have had to fix my mess and then do it right, so I guess the price was OK. Very pleased with the outcome. Would absolutely use them again.

Both Brians did a great job. I had old cast iron pipes in the home and they were broken leaking and caused an overflow in the bathroom. They came out and did the replacement for new pipes all the way to the main. They showed up every day till the job was done. Very good guys!

We have used them twice now, the first time to unclog and the 2nd, about 6 months later, to unclog and clean out the line. Both times they have been quick to answer the phone and quick to respond. The first was a call to them on Saturday afternoon and they arrived and had it fixed before dark. The second they arrived a little later then scheduled but were able to fix it quickly and diagnosed how to resolve the issue. They have been polite and professional each time. Also provide a good warranty with their clean out service. I am happy to refer them and keep them at the top of my list for plumbing needs.

Watch out for these guys. Wouldn't give me a quote over the phone. Had them come out to hdyrojet a clogged pipe. The technician shows up and gives me a price without looking at the project. Tells me the normal price is $1200 but the special today is $650. I ask why couldn't I get that quote over the phone. He laughs and says they knew you would hang up. Typical contractor scam. Can't be honest and straight forward. Like I said, watch out!

This company is awesome ? they are true professionals will take time to explain in detail the entire project from start to finish. When they complete the job they will leave everything clean and reset your landscape to it's original state. Very good pricing too, recommend you give them a chance, you won't be disappointed. Thank You Elite

I just had to have my entire Drain System replaced from the Street to Two Bathrooms, and Kitchen.I had 3 Bids on the Job, and am I thrilled I did a little research before I committed to using Elite Rooter and having it done with Trench- less Technology (Pipe Bursting). Do yourself a favor and at least give thee guys a shot at providing their proposal before you invest your hard earned money. My house looks like it did the day these guys arrived, immaculate! The crew I had, Alex, Mario, Jesus, Mike, and Roman are the best one could ask for. It was an absolute pleasure getting to know them and have my work done by them. Many Thanks to Alex and Crew .I don't write many reviews but these guys deserved a little bit of my time. hire them, and you will not regret it!

Will Ellis represented himself and his company professionally and honestly. I was very impressed and whenever I have a problem he will be the one I'll call. Thanks Will

I appreciate that the price on the website to drain unclogging special was the same as on my invoive.
There were no gimmicks nor price jacking. They also guarantee their work, which was complete with satisfaction. Thank you to Jake for a great job!!!

Steven and Keith were a pleasure to work with! They got back to me in a timely manner and got the job done, will be calling them for any services I need in the future. Thanks elite rooter!

Jesus Gamez came out yesterday to repair a backed up toilet. He is a very nice young man and very professional plumber. I will call Elite plumbing from now on for all my needs and appreciate your quick response to my call for help!

5 stars isn’t enough for Louis. Louis is someone who takes pride in his work and cares about the customer- which is rare nowadays. He took the time to explain the issue, gave me options and let me watch him do the repair, all while walking through the process and explaining common mistakes and things to look out for. I’d recommend Louis to anyone and will definitely reach out to him if I need a plumber in the future. If you’re looking for “the guy”, Louis is it!

Needed a new water heater, had a 36 gal tank and want to replace it with 40 gal tank, due to Rheem don't make them anymore. The tech came out to give a a estimate, without looking at the new unit and telling me the tanks are different height, so it will be $700 for labor only, I just got oneit replaced today cost only$350

We moved into a home recently and had a leaking sink in the kitchen. It has been newly flipped and seemed to be some loose ends that were not done the best. Charles came out and didn’t even charge me. He didn’t use any parts and took 10 minutes. So he was great. Now I have a smell from our master bath and I feel confident reaching out to them first thing tomorrow morning to have someone come out and help with that. It’s good to know that new to Phoenix we have already found a great trusted plumbing company.

I called them and they answered very politely and were very Cooperative when I had to change my appointment. Jorge came right on time, called me with an ETA, very nicely dressed, very professional, listened to me intently to my concerns, and explained to me what he would be doing. He wore booties in my house and I noticed that his machine also had booties wrapped around the wheels, how very thoughtful! I was very pleased and I even fed him. I located this company through the Valpak circular that came in the mail. I would highly recommend them to anyone.

Leo is the best! I had called different companies and I’m so happy I chose this company! They do very good work and they responded very fast! Leo got the job done quick!

Gilbert was fast and did an amazing job replacing my backwater valve! Thanks so much to Keith who helped get everything going! Highly recommended!

Brian, Stevie & Steve were amazing! All three are industry experts and took the time to locate and alleviate the issue we were having. So lucky to have found them and we highly recommend!

I love Elite Rooter Phoenix. Happy customer service.

Could not be more thankful for Leo at Eliter Rooter Plumbing Company. Leo came quickly at a las minute request. Leo was very helpful with explaining with details! I will be calling this company for future plumbing problems!

We had a cleanout/waste pipe fail just outside our condo. The result was a bathroom completely contaminated; as well as some in neighbor's. Elite responded same day. Entire bathroom had to be stripped; walls, tub, toilet, vanity, etc. all gone. Pipes almost 100 years old. I was very pleased with the work they did; professional, friendly and conscious of the COVID risk. It was a dirty job and they did five star work!

Elite Rooter is very responsive and has been able to accommodate my requests with short notice. As a realtor with many clients that purchase older homes they provide an invaluable service by scoping the pipes to give my clients peace of mind, all at a very competitive rate. They've also proven their honesty, if there's no issue they confirm that and don't try to get my clients to pay for services that aren't necessary. I would recommend them to handle your plumbing needs.

Sewer pipe replacement:Excellent work done! Met with Alex and Ray around noon. They called me 30 min before they got there. With video camera the work was clearly explained. After signing the document they called city right away and got their team to dig in the afternoon. The work was done on the next day as promised. Elite workers were very professional and I was well explained during the work. Nice guys, nice work done and reasonable price.Jy-Der D. Tai

I have been in construction for over 30 years. The reviews displayed 4.9 stars so I knew the service would be good. The plumber exceeded all expectations in every way. The best experience we have ever had with a service call period.

My technician Alex and his co worker did an excellent job at explaining what he was doing and what needed to be done. I recommend them highly for customer service and getting the job that was needed for my problems solved. Thank you Alex and co worker. I will highly recommend you and will use you for my future needs.
Sally

Alex was extremely Helpful and thorough in explaining my plumbing issues. Both Alex and Oscar did a fantastic job of taking care the necessary repairs in a very prompt and professional manner. I would highly recommend Elite Rooter !!

Elite Rooter had some issues with their sewer replacement on our home and came out immediately upon being made aware and corrected everything incorrect on the job. They did a great job making a bad situation better. They definitely earned my trust back.

My wife and I were having plumbing/ sewer line issues on our home and had three different companies come over to scope the lines, assess the problem and come up with a solution. Alex from Elite Rooter was so much different and better than the other companies from the very beginning. He showed the videos of the scope and explained the issues and why there were issues in the first place. We learned that there are many methods to address the issues and many of the methods that the other companies offered weren’t permanent fixes: they were simply an expensive bandaid. He provided a thorough estimate and schedule for the work at a very competitive price. It was a big job and all of the interior and exterior lines had to be replaced using the pipe bursting method. Alex, Soro and the rest of the crew were extremely friendly, hard working and professional. They all went above and beyond the entire time they were here and worked hard with great attitudes. They completed each task the right way and their craftsmanship was obvious; the house was kept clean the entire time and their work was very sturdy and clean. These guys are true professionals and they completely exceeded our expectations. They took a big plumbing project and made it easy and comfortable for us. We are so happy with their work and now have peace of mind that our plumbing and sewer lines are basically permanently repaired. If you are interviewing contractors for a job, do not hesitate to call Alex and Soro at Elite Rooter. You will be left extremely satisfied whether you are just in need of a scope or a full line replacement. They are the best in AZ.

I had all the drains in my house replaced, along with the sewer outside, all the way to the street, i thought, this is gonna take awhile, Elite Rooter sent me a technician who took command of this job, delegated orders to his crew and stayed there for 2 and a half days (16 hot days) to get me back on line with the new pipes, it was a huge job, intrusive, noisey, and it was handled in two and a half days. the technicians name is Brian Kaib, you can’t tell much from a company name, but when you experience the people they hire to come to your home, well that speaks volumes. thanks Elite. and thank you Brian

Technician arrived on time and ready. I told him our historical issue of roots in the effluent pipe and he roto-rooted and line was cleaned within 5-7 minutes. Best $77 ever spent! Definitely will call again....

The rep who came to my home for the free quote was very nice, and they came within 24 hours.3 stars only due to the quote being 400% higher than what I ended up paying another company. (Quoted $350 for about 45 minutes of labor, parts not included)

Steven Cardiel was great! Responsive, on time and very polite. He made my boss very happy with me thank you so much for being so quick.

Brian and Steve were very professional and did a great job locating and repairing a deep drain line in the front yard. It was a huge job and it was completed quickly and thoroughly. Thank you!

Alex and his team are the best!!!! Super fast, efficient, friendly, and an all- around joy to be around. They replaced some old nasty pipes for the entire house and all the way to the main line and were incredibly fast! They make it look easy! The friendliest group I’ve ever encountered I’d recommend them to all my family and friends!

The workers were very professional and courteous. They worked hard and completed the job in a timely fashion. During the time they were doing the work they kept me informed of what they were doing. They also cleaned up the job site after finishing the job. I am extremely satisfied with their work and highly recommend them.

Alex was friendly, knowledgeable, and very helpful. He got our pipes unclogged quickly and the cost was very reasonable. He went obove and beyond to help solve the problem and was not pushy at all with recommendations.

I would not recommend them. After telling me they installed electric tankless hot water heaters and would give me an estimate, The tech (after driving 40 min) after looking at everything and said they could not give me an estimate, (for no reason). He called his office.I called the office and asked why and they said they would not give me a reason. If they don't know what they are doing, then don't give estimates.I don't usually give poor reviews about companies, but this was ridiculous.

I love Elite Rooter! Brian was here within a few hours of my phone call and did an outstanding job replacing a toilet and angle stop for us. He was curteous, diligent, and very knowledgeable. I highly recommend Brian and Elite Rooter!

We had him come for estimate of a pin hole leak in our valve box. He said had to tear the whole yard apart, replace all the pipes and regulator (which we dont even have) and it was going to cost 3800.00, he did even look to see where the leak was. I had Master Rooters come and fix the pin hole for 425 bucks. I felt elite was just looking for a big job and padding the bill. They had no justification for the 3800. Wont be calling Elite again.

Called due to non flushing toilet, came out accessed problem immediately took charge got problem fixed. It was quite an extensive problem. Worked with us and our homeowners insurance. Very pleased!

Thank you Steven for your quick and thorough response to my apartment complex’s sewer blockage! The blockage was cleared very quickly and the sewer camera really gave me a great idea of what was causing the backups in the first place. Thank you and I will definitely use Elite Rooter again!

Very nice guy
Clean work
100 /100
Recommended

Brian Hall was my technician, he called when in route and arrived shortly after. I Managed to turn what should have been a simple job into a mess, but Brian took the time to make sure the job was done today and correctly. I would recommend Elite and Brian any day. Thanks!

Brian K was the best hard working and thorough plumber we have ever had ! He went above and beyond the call of duty to make sure our family was comfortable and that the work was done correctly

They immediately repaired a pipe that had been previously repaired by the company but had to be redone.As a small business owner it is imperative to stand behind your work and give peace of mind knowing that satisfaction of a finished product is the goal. Bertin and his boss made sure that the job got done properly and in a timely manner. Thank you for taking care of our broken pipe today and getting it back on track.

We have a old house and case iron pipes gave out and Elite rooter replaced all pipes for 3 bathrooms and a laundry. It was a huge job and the technicians stayed on it until COMPLETION and kept me posted along the way. 5 stars

They came to do repairs from a home inspection report. I explained what needed to be done and they came next day and got to work. Repairs were completed as requested and the technician was on time and friendly. I can't say much on cost as we didnt get multiple quotes based on timeline of needing the work completed.

This team is amazing. They were able to fix an emergency immediately. They also followed up with me on the work they completed. Highly recommend. Request for the supervisor Charles. He is great and honest.

Brian Hall came in to work on our drain in the washing room. He was presentable, friendly, proficient, cleaned up after himself, kept his face mask on the whole time and the price was very reasonable. Thank you for all the help.

Stephen Sanchez came out to unclog my main sewer drain. He was quick and efficient. He camera inspected my sewer line to let me know what was going on. I'm glad all is well. I am grateful I called Elite Rooter!!

Great experience. My kid flushed a toy car down the toilet and I couldn’t get it out. Brian came and did a wonderful job. Very personable too. No doubt I will be calling again for any future plumbing needs.

Fast service took the time to listen to my unusual issue and then do what needed to be done in order to fix the issue and insure that my water heater was safe. Also they did not over charge me for the service that turned out to be something fairly simple to fix.

Our plumber was on time (early) and completed the job quickly. He was friendly and professional. He even cleaned up the toilet when he was done. Would definitely recommend.

Brian from Elite Rooter was able to fix a leaking pipe under my daughter's new slink we had installed for her. He found that a main pipe connection to the house was totally worn out. So we are so glad it was fixed because we would have had a continual problem. Brian installed new piping and valve. The price was fair and Brian is very polite and professional. I would recommend him.Thank you Brian for a great job.We will call for any future plumbing problems

I received timely and excellent service from Michael. He called within a few minutes of my service request with an estimated time of arrival. He went right to work clearing my drain while providing me with helpful suggestions on how to prevent future problems.

Tim and Drew are working on my home now. Best choice I've ever made. Professional and courteous. You NEED to call them for ANY and ALL your plumbing requirements. Elite Rooter is above and beyond the best in Arizona. Highly recommended.

Yair from Elite Rooter Phoenix was nothing short of amazing. He was friendly, professional, knowledgable, and even provided some educational tips regarding my clogged kitchen sink. I am needing to schedule more work to be done and will definitely be using Elite Rooter and 100% asking for Yair!

I can’t thank Elite Rooter enough for the fantastic quick professional work performed on my 2960 built Scottsdale home. The “Pipe Bursting” system used allowed me to not have to move my shed, fence, and tear up my entire grassy back yard with a large trench. This was a quick, high quality seamless sewer pipe system that I am so thrilled with. My yard was left in better condition than before work began. Thank you Alex, “Super” Mario, and Zoro. Your customer service and workmanship is top notch and above and beyond what others provide. Your the best! Five stars all day long! Thanks again. ???

Brian showed up with very short notice and was here for almost 5 hours working hard. He decided that I needed to have a remediation done so he called a company for me. They showed up and are back again today doing tests for microbial growth. Hopefully it won't take too long.I would highly recommend this company. Five stars for sure.

Alex and Ramon were absolutely excellent! They were patient with all of my questions and concerns and answered every question I had. They showed me what they found on the camera and gave suggestions on how to best resolve the issue. I would definitely recommend them to anyone!

Responsive and professional service. Technicians Soro and Junior were top notch, personable and kept us well informed of the re-plumbing process. And when they completed the work, they left the job site in broom clean condition--almost like they were never there. Highly recommended these guys.

I am very excited about the new water treatment that was just done for my house. We moved in about a month ago and have 2 dogs and didn’t realize what we were washing ourselves in and having my dogs drink. Thank goodness our specialist showed me the water and tested it to show we were drinking bleach. Through financial help with Elite Rooter I was able to get one of the top model systems installed completely organized in my laundry room just how I like it!!!! I will never go anywhere else.

10 days into my new home and experience a huge plumbing issue. Old pipelines out one side of the house just crumbled. I called Soro from Elire Rooter and we was over that day looked into everything. Used cameras in the lives. Recorded the problem to assure me what the issue was. Soon the team was over and started the project. Everyone very professional and polite. Took great care of me by explaining every step of the process. Kept the area cleaned up when they finished till returning the next day. These guys are awesome, honest and fair priced. Tgey were recommended to me by my father who is super picky. I 100% recommend them. Thank you Alex, Roman , Mario, Soro and Ernesto!!

10/10 recommend Elite Rooter! Oscar and Alex were neat and fixed our problem fast. I also appreciated that they called to give me a precise window of when they would be on their way. I’m saving Elite Rooter in our phonebook for the future.

The guys came out to the house and got me fixed up extremely quick. They came out on labor day when I was expecting to have to wait till Tuesday to get my toilet fixed and even scoped my drain pipe to ensure nothing more serious was going on. Will definitely be calling these guys again in the future.

I’m am so happy with the service I received. They did exactly what I asked them to do and gave me suggestions for the future

The service technician (Jesus G) who helped us was very professional and polite. Did his work in a timely manner and was very respectful. Would definitely hire again.

We were very pleased with Brian Hall and Brian Kaib. Brain Kaib did an excellent job with the plumbing, and made it as quick and efficient as possible. He is an excellent plumber and will call again for all our plumbing needs.

Isaac Solis was GREAT!!! Very professional. Was on time and had my plumbing problems fixed very quickly. Will recommend his services to all my family and friends. Thanks Elite Rooter

I can’t say enough great things about these guys. Bought a house last year that turned out to have a number of significant plumbing issues. They handled them all with skill and professionalism. Very reasonably priced as well. I have worked with a lot of plumbers, electricians, and contractors over the years. Soro is by far the best I have encountered!

We called. They came out within 2 hours diagnosed the problem. Did a quick fix for the night then came back the next day to replace old existing, tree root infested sewer line from house to sewer. Alex and Oscar did a great job and there were a few others that were great but I didnt get their names

The entire team with Keith, Brian and 'Brain' were amazing. My house was considered a level 3 disaster, not only were they not afraid to come out and work and get the job done in a timely manner but one of their employees just went well over beyond what was expected of him! 'Brain' as his card had typoed him otherwise known as brian has been the most amazing human to me and my lil family during this unbelievable experience. I have watched him put in hours late into the evening to make life functional for my family before going home to his own life. However I will never forget his help finding my missing rose kitty they had to jack hammer the foundation and she was hiding instead of being taken with us, he stepped in and found her in two minutes when I was looking for her much longer! He understands that no family members are left behind mentality and treated my family as his family even down to my animals! I will always ask for him in any future plumbing needs! Seriously never been better service anywhere!!

Soro came out on time and could not have been nicer. He did a fantastic job just as advertised. Will defiantly use them again. Have had many plumbers in the past and always have other issues and rarely do they do as advertised so it was great to finally get one that did.

These guys were not only competitively priced, but they helped me work with insurance, especially when insurance dragged around. Only knock would be that they seem a little too busy, had a couple instances where a process was delayed but they worked hard to rectify any issues, staying as late as they needed/I wanted them to to get the job done.

Brian did an excellent job putting in a new toilet. He was courteous and efficient. There was a mix on the scheduled appointment time, but that was not his fault.

Brian is a true professional and a hard worker. He is friendly with a positive attitude. He is very knowledgeable and practically did the job all by himself! He is an asset to Elite Rooter

Alex and Oscar did a great job, very professional, on time and Very knowledgeable. Some companies are big time rip offs, but this is a company I Will keep coming back to. Highly recommend!

Unlike most places, they always have someone that can make it out that day. They know what they're talking about, don't try and upsell you on anything, and are really thorough and do good work.

Needed emergency service. Young man named man Nate responded within an hour & fixed the problem. Senior Tech Alex followed up with camera to insure no problems. Very quick and professional. Will use at my business buildings on future.

Thank you guys for being so efficient! and the price was perfect!

I had them replace the sewer line under my house about three years ago. I had another back up, but found out it was unrelated to their work. This time — leaves in sewer.

Arrived in time within 2 hours of my call on a Saturday, cleared outside drain thoroughly and they inspected with cameras to check cleared and no damage . Charged a very reasonable rate and didn’t try to bill for any extra work

Thank you so much Leo for all your hard work. I would highly recommend Elite Rooter to anyone who needs to unclog their drain, if you are lucky enough to get Leo he’s great, very informative, professional and he got the job done quick.

Elite rooter showed up quickly and completed a very big job in 48 hrs. Brain Kaib and his team were polite, efficient and hard working! Would definitely recommend!

I called these guys having a time crunch. They were able to get Mike out here with-in the hour. Mike was super personal and genuinely friendly. Took care of the issue in about 25 minutes. Best customer service I’ve had in a really long time!

Great job, Yair spent a good chunk of time explaining to be how the plumbing worked and other options I had as well as preventative maintenance. He did a great job and the sink flows great.

Alex Stevens and his entire team did an outstanding job in repairing my plumbing issues. Can’t thank Elite Rooter & Alex enough for the immediate response & professional job done to get our plumbing working again and then fixing the issues so it would not happen again!

Two handsome plumbers showed up and fixed my drain. Keith and Stephen did an awesome job. 5 stars will definitely use them again.

Elite Rooter was extremely helpful in getting my washing machine drain unclogged for me. The technician that was sent out, Soro Coria, was very personable and knowledgeable as well. Highly recommended! I actually called them back out again a couple days later to snake my bath tub drain.

I had a clogged sink. Elite Rooter showed up quickly within a couple hours after calling them. They fixed the problem. Only charged $77 to unclog the sink. I'll definitely use them again.

Experience was great. Jesus the guy that was sent over found the issue right away. He was really nice and explain ever step.
Will extremely recommend this company specially with the personal they have.

Technician was pleasant and professional. Worked efficiently and freed the drain line between two sinks in master bath. Very good price and would definitely use again.

I called Elite rooter on Labor day to help trouble shoot area pool deck drains not draining fast enough. They showed up in less than 2 hours. Alex and Reyes used the camera snake and a snake to identify the problem. Roto Rooter couldn't properly identify the issue in three service/diagnostic calls. Sinve Alex and Reyes could not fix the reason for the blockage (today) they did not charge me for their 50 minute drive each way and their 75 minute diagnostic call! I haven't seen service this good in 20 years! Looking forward to their return visit to address the settling of the drainage pipes beneath the pool deck. Outstanding service and very personable guys!

Thank you Elite Rooter for assisting my family today with our water heater. Your professionalism was amazing and knowledge you provided regarding our water heater was extremely helpful. We will definitely be keeping this company for the future. Lic#316232

Jorge came out the morning after we found we had a couple of problems and put us back in service.... Shower drain opened and he was able to unstick the garbage disposal by removing a piece of hard plastic, probably a piece of a grandkids toy. Quick, personable guy who took care of us without breaking the bank. These guys are on our list for the next plumbing issue

Mike was extremely friendly, explained exactly what needed to be done, was up front about pricing and took care of my shower drain clog. Will definitely use Elite Rooter again in the future and will recommend them to everyone.

Very great full with this company elite rooter. Leo was amazing with giving me info with details. Leo did a very good work. I definitely recommend this company

I would not use this company again! I was first set off by a worker that showed up with a confederate flag hat that said rebel on it as well as he was dressed in plain street clothes. The other tech was in a uniform. I am a construction worker my self and have thick skin however professionally you just can't have that kind of attire be worn by your employees. You are representing a company not your personal style or political stance no matter what it is. Personally I saw him as a good ol country boy but didn't seem professional in my opinion. As we were waiting for one of the other techs to show up which took 45 minutes, we got into discussion on some politics and it led to the tech expressing a little further than I would consider acceptable. When a worker starts to cus no matter how comfortable you feel you just can't cus in front of a customer, you just can't do it. The price they gave me to flush the line was an insane $2800 which swiftly turned into $1600 upon my gripping about the insanity of the price which leads me to believe it could have been the later to begin with. Huge discount like that are a sign of rediculous price gouging. To sum it up I would not want my wife to be alone with these techs so I would not be able to trust them in the future and the fishy charge and discount have led me to not use this company to do the work nor any work in the future.

I had a shower valve leaking water in the wall .I called these guys. They had brian k there within a couple hrs . He was awsome ! Had it replaced in know time . I will call them again for sure . Made a bad experience not so bad ..

Mike beat me to my house to meet him! Quote right on the spot, right price, finished promptly and explained in detail the process. Professional as can be. Called 3 different companies in Tempe and they responded back the same day, within the same hour, and finished same day. Couldn't ask for anything more prompt.

Bertin was great to work with. He kept me informed and helped me understand the process. He works hard and kept our house as clean as possible. I’d be glad to work with again!

Great service - prompt, knowledgeable, efficient, reliable. Sewer backed up toilets overflowed. After calling out in 2 hours. Started investigation, found issue in front yard.Up and running, completed within 32 hours.Thanks to their team effort.

My neighbor recommended elite rooter after their sewer lines were fixed by this company I decided to call them today for jetting my lines on my clogged sewer, they showed up and unclogged my main line and scoped it for free, looks like I got a new sewer line now, thanks élite rooter

Elite Rooter was my best option and I’m very thankful I didn’t choose another company. Leo was very friendly and told me all the details! Thank you Leo. Great customer service

Alex came to our home after we developed a serious blockage in our sewer piping that resulted in flooding in our garage. But before he did, we called another plumbing company that tried to take advantage of our crisis and overcharge us—-to the tune of $300/hr. I threw that company out and called Elite Rooter. Alex spent THREE days on our property finding the problem with a camera, using a snake and then a high pressure wash to flush out our sewer line and all for a fraction of what others quoted me. I could not be happier and I cannot recommend Alex enough!

These folks were super helpful and cost effective.

Plumber conducted his work efficiently and skillfully. He had full knowledge of the problem and how to solve it. I’m completely satisfied.
His name is Brian Hall. Friendly and informative.

Alex and Junior were great! They were responsive and understood our urgent need. Additionally they were personable and a pleasure to work with. I highly recommend Elite Rooter.

Stephen was awesome! He came on New Year’s Eve and came back on New Year’s Day with more equipment. He went above and beyond and cleaned everything completely. I would highly recommend to everyone!

Couldn’t be happier with the work performed by Louis and his team. Absolute professionals. They showed up each day on time, finished on schedule, and maintained a clean job site. I highly recommend.

Scheduled me same day for a great price, showed up on time, fixed the issue, cleaned up after and made sure they got it right, provide a 30 day warranty. Overall everything you could ask for.

Cost $150 to fix the blockage issue in the kitchen drain, the fixing process is relatively fast (around 30 minutes) and hopefully we don't have to fix that again within one year

Jesus came and unclogged my toilet that I couldn't get uncloogged for a week. He did it in 15 mins. Great service and lowest cost in the valley when I priced out the job.

What a blessing for me to find Soro from Elite Rooter. He took care of my blocked sewer pipe - no excavation necessary - quickly and a at a very reasonable price. I highly recommend this company.

This company is AMAZING!!! They are on top of things! They get the job DONE!!! I reccomend this company 100%!!! Brian Hall was AWESOME!! He knew exactly what he was doing! Totally professional and GREAT at his job!! Thanks Brian!! Your the best!!

Fast service, good pricing. Had a sewer main leak under our suite, they did everything they could to work around our schedule. Cleaned up very well after, did everything they could to make it seem like they were never here!Thank

Well done work . I was more than satisfied with the service and will most definitely call them for future work. 100% recommend and thank you to Jesus Gámez for being very polite and professional and answering all of my questions.

I totally recommend Elite Rooter. This was my 2nd time using Elite. Same consideration and professionalism. Jose Cuervos was my person. He made me feel confident in his experience. He was professional, caring, and a pleasure to work with.!

Yair was very polite; on time; very efficient . Left my home very clean. Answered all of my questions! Highly recommend him!!!

Alex and Junior came promptly after I had called, and fixed the drain problem efficiently and at very reasonable cost. They found a simple solution on one drain and did not charge for that one. Highly recommended.

I am very greatly for Leo! This company responded fast and got to my house asap. Very stressed with my plumbing problem and Leo came through and got the job done

Brian was a huge help very knowledgeable. Told me exactly what was wrong and what needs fixed very accurate. Response time was amazing! Very professional! Thank you for the help Elite Rooter and thank you Brian K.

We use Elite Rooter to scope the sewer lines for our clients when they are buying a house. Elite is honest and always does a good job to inform us, and our clients, of the true condition to the sewer lines in the homes. Highly recommend!

Yair was prompt and performed quick excellent service. Well done. We will use again if we have clogged drains in the future.

Great service from Alex at Elite Rooter again. Excellent communication, on time, Alex is a great guy, very friendly and got the job done quick and cleaned up. Very happy customer thank you!

Excellent arrived on time. Checked drain found plug and removed. Cleaned during setvice and afterward. Total time approximate 40 mins start to fi ish. Only company i will recommend. Thank you Cameron.

Provided us a fast and efficient service in fixing our bathroom sink! Work with us to keep our costs down. Would highly recommend them, again! Thanks Elite Rooter!

They were fast to give a quote and had someone out same day. Everyone I spoke to was professional and kind! Especially Soro.Should we need a plumbing company in the future, we’ll be sure to call them.

Happy service. Will hire them again.

Called between 8 and 8:30am, Alex showed up around 9:30am. Rather than break out my shower drain, which was grouted in, Alex first plunged my drain. That was all it took go unclog it so he didn't even charge me! I will definitely call again when I need them. Though I will plunge myself first.

I think everyone is out to take advantage of me, not these guys. I was very happy with the initial call to make a reservation and with the services by their tech. Great job, I recommend!

Keith was great! Was able to get an appointment quick and now my tenants have hot water! I’ll be calling him next time something goes wrong.

Great work and very professional would definitely recommend this company especially the tech Yair and his crew!

One of the best plumbing companies I ever encountered! Very clean and professional , honest , and sense of integrity shows in their quality of work and in their employees i will be giving high recommendation to my friends and family . thank you guys so much the entire Elite Rooter family special thanks to Brian and chris !!!!!!!!!!!!!!!!!!!!!!!!???????

A new 3 PCV irrigation sleeve had to be installed under a 19' foot wide concrete driveway. On day 1 Elite came and gave an estimate. The work began work in the afternoon of the next day. The following day they worked all day and completed the job. The repair is fine and when finished, the area was cleaned up nicely. The work was done quickly, the workers were always on time, competent, and pleasant. Highly recommended.

Brian Hall was very punctual and was able to solve and repair a leak under my bathroom sink. He was very professional and trustworthy.

They are very responsive, dedicated, and friendly.

Brian came out to my house twice and was very professional and did a good job. He communicated well and he seems like a trustworthy guy.

The repair done was not finished, hey left the register 4 inches above groud when it was supposed to be flush and never replaced the paving bricks around it.
Very expensive for an unfinished job.
Do not recommend them

Great technician, was honest and helpful, he was also so kind! I hope if we have any other problems, he’ll come back.

I would like to state that Alex is such an amazing man, treated us like family. He did more than he needed, I would say if you need a job done Alex is your go to guy, so professional and caring and gets the job done fast!

I am very satisfied with Elite Rooter. A tech was sent out on Saturday and he took care of the problem I had with my bathroom sink. I have already recommended this company to a friend.

Stephen Sanchez is very professional, he is able to answer all the plumbing questions that I have. If you want a job done call Elite Rooter and ask for Stephen.

Brian Hall & Louis Palaza were awesome, their service easily surpassed the other companies I've tried in Phoenix. Thank you Elite Rooter, I will recommend you to my friends.

Prompt, professional and friendly. Completed the job quickly and also made some good recommendations. I would recommend Elite Rooter for plumbing needs.

I had an issue with some old piping, and Brandon came out and was able to help. He came promptly during the scheduled window and was very professional

Technician has very knowledge. He has patience listening to customer.. I do no mind re using this technician named Kevin for future projects
Thanks
Gona

Our vanity sinks were slow to drain and, after calling Elite Rooter Phoenix we received prompt, courteous, and highly experienced help in resolving our problem.We'd highly recommend Elite Rooter to anyone with a similar problem.

Very happy with customer service here.

Jose was excellent! He knew exactly what to do, explained it perfectly and left my bathroom spotless!! I would definitely use this company again!

Joseph showed up on time, wore a mask without having to tell him, knew what he was doing, got the job done quickly and correctly. I'll be recommending this business to my friends

Brian the tech was great wouldn’t give up then afterwards they sent a gentleman with a camera to look at my pipes and they found more issues they were great can’t say anything but to use their service they were FANTASTIC

Great company !!!! Stephen came over and gave outstanding service he was here when he said he would be and did everything thing in his power to unclog my home

Experience with Elite was great. Soro, Alex, Mario and Roman are true professionals and did a great job.
I would recommend Elite and this crew anytime.

Tech cleared two bathroom sinks that were plugged , and work was carefully done. Tech was polite, efficient, and knowledgeable of work . No wasted time. Would call again. Thank you.

Very professional service provided by Alex. He's very knowledgeable. He really knows his stuff. I would gladly refer him and Elite Rooter to anyone needing the services they provide.

I am super happy about the service with Leo Mendoza. He was on time and super friendly. This guy knows what he’s doing!

Leo and Jose was most helpful in translating and had a great personality. The job got done quickly and I’m very satisfied

Brandon was very professional and friendly. He explained the problem concisely and we'll. He's a great communicator.

I had a clogged drain and Steven Cardiel was able to do a quick fix. Very professional guy, and the price was right!

customer service was great. we had no issues. It was a great experience from the moment I made the initial call up to when the technician left. Really recommend Elite Rooter

Soro identified our slow draining bathtub problem. He was very knowledgeable and efficient. It’s draining perfectly now. And it was very affordable. Thank you Elite.

Best job. On time and professional.

The plumber that came and did the work is named Alex he did a great job he was friendly courteous and play and walk me through All Phases of the job that he did and he did a great job I thank him very much and would definitely call him again if and when I have any more troubles with my Plumbing thank you Elite Plumbing for sending such a great guy to handle my troubles thank you again very much

Brandon was great and so was customer service. Tehy cane when they said and the service was exactly as promised!

They did a fantastic job and very honest group. I had a couple other quotes and they were going to RIP me off.... highly recommend these guys.

Jose' did a very thorough job with solving our hot water problem with the solar water heater and the shower. Plus, he fixed the hot water problem in the kitchen sink. Thanks, bunches!

Had a clog, called Elite and they had a service person out within 2 hours. Service was friendly and professional explaining what would be done and an option to avoid future trouble. Would call again.

Service was excellent. Diagnosed problem explained used camera before and after and resolved issue same day. Also has a 4 year guarantee.

Alex was so professional and polite. He cleared my system and gave me three options to help maintain my sewer system. These are good people.

Joseph was very professional and gave me a step by step on how he was going to fix my issue, I would definitely recommend Elite Rooter.

Yair was exceptional in his service and explaining our various options. Would recommend Elite Rooter and especially Yair going forward.

Im very happy with the work done in my house, Jesus was a great plumber and did a wonderful job. Would totally recommend them.

I love the attitudes of Brian Kaib and Leo Mendoza, hard workers but with with smiling faces at all times.

They did an amazing work, thanks to Leo, an amazing worker that did everything possible to make me feel comfy with the final work.

The service received from Elite Rooter was A+. Had issues with 2 toilets that i decided to replace after consultation. Turns out one toilet had a rusted out flange with resulting water damage. Have involved home owners insurance to complete task

Joseph was very profesional and showed me every step of how he was going to fix my leak issues, I would reccomend Elite Rooter.

Elite rooter is the best company! I’m so glad a chose this company. Big shout out to Leo! Thank you

He gave us information that fixed the situation.

Thank you for your help, greatly appreciate the assistance with such a last minute notice. Very affordable and friendly, easy to deal with. Leo was great!

The plumbers were very nice friendly and knowledgeable. They were very clean and professional. They did the job on time and in a timely manner.

Chino and Matt did an outstanding job

Keith and Steven and their helper really save me from what could have been in extreme headache I would refer them to any person that has any problems with there Plumbing these guys had the knowledge the experience and we're polite and very courteous they took care of all the needs and got my house back to tip top shape thank you so much you have got customer for life and I would recommend them to anybody good job doesn't say how great you guys really did thank you

So thankful for Julio Hernandez and his work on our home! Such a great feeling knowing we are in good hands- much appreciated!!!!

We've had work done by these guys a couple of times. They've always been efficient, reliable, and easy to work with. We absolutely recommend them.

Stephen was very professional, explained everything, answered all questions and did a quick to excellent job. Def going to use their services again.

Awesome, friendly, informative! So great full ! Pipes are working! Huge thank you to Brian Kaib and Keith Shannon! You really went all out for us! We appreciate you!

Elite Rooter left me very satisfied, they did an excellent job, very punctual and kind, especially the employee Leo.

Louis was a breath of fresh air with his honesty and integrity. He’ll be my first call if I ever have septic problems again.

Showed up as promised to clear drain and worked to make sure that everything was good even though my older home had some non standard plumbing issues.I would use them again.

Very exciting to have my bathroom sink unclogged!!! New house…. Toothpaste has to go down the drain…. Outstanding!!! Thanks again!!!

Alex, from elite rooter, was extremely helpful during the process. Everything was done in a timely manner. Definitely would recommend this company to others.

The technician was very competitive and courteous.
We would definitely recommend him for the work he does.

Brian and Leo did great. Vary good service and will use again

Steven and Keith are amazing. They take the time to listen to your concern and explain everything in detail. Highly recommend them.

Elite Rooter were fast, friendly and did the job well at a fair price. I will definitely use this company again.

Jorge was great. He explained everything, asked the right questions and was very polite. I will have them back for sure.

Alex was the best. The customer service was unbelievable. I trust Alex and all of his recommendations. Will definitely use again!

Excellent service! Easily scheduled same day service. Our technician, Gilbert, was awesome!

Slight miscommunication with arrival time but otherwise good service. They went with a permanent fix rather than a patch job and explained why. Pricing was reasonable.

Yair was honest knowledgeable, patient polite cuerteous and did a great job . I highly recommend him for all your customers.

Thank you very much for addressing are issue Brian was amazing and I will recommend this company to all my friends. BRIAN THANK YOU AND YOUR HELPER VERY MUCH

Soro, Alex and Roman were amazing! Would highly recommend. Came out with little notice to accommodate us last minute! Great service!

Keith and Joseph were very professional and took care of all my plumbing needs definitely recommend using them!

Quick, professional and thorough. I found them on the internet and they gave me a great deal plus same day service. Would definitely recommend.

Very pleased with service, after having issues with our kitchen sink decided to give Elite a try and not only did I get great customer service but their technician Soro was outstanding will definitely keep in mind for future needs.

Much appreciated tech Leo! He took his time to make sure our sewer drain was working properly!

I would highly recommend them to anyone! They were professional and got the job done fast! They were absolutely amazing and efficient.

Yair was friendly, communicative, and very knowledgeable. Such a relief to find a skilled and knowledgeable technician!

Brian was professional. Quickly determined what needed to be done and successfully completed the job. 5 stars!

We had a plumming emergency and Alex came to our home told us what was wrong gave us a bid on the spot and he and his men where on time and did a awesome job!

Service was great. They were on time, price was exactly what the quoted, very professional, and they left the place cleaner then when they showed up. Highly recommend

I had Jesus Gamez come out to do a sewer line pipe replacement, and he was very informative and very professional and got the job done! Thank you!

Leo was great, arrived earlier than expected needs a kitchen sink done. I’m very satisfied!

Great service, great price , and overall very professional. Guys came in did their thing and I’m a happy customer. Well recommended . Thank you ELITE Rooter ????

Im really happy with Jesus work ! He was very clean and great customer service.. and princing was good ? and good work, was very knowledgeable.

Alex was awesome, we had the worst situation ever, a clogged toilet at our home construction site, lots of workers... Alex righted this wrong, very professional, polite, and got the job done

Brandon was very honest about cost and did excellent work. Very impressive work ethic.

Johnny worked diligently and efficiently

Called them and Brian arrived within the hour, he was extremely friendly, courteous and informative, and the estimate was free.

Leo was incredibly nice, on time, honest and gave me so much info. Quality work!

I highly recommend them.

On time professional. willing to go the extra mile. Will use again. Yair will be asked for the next we need work done!

Very pleased with Leo! Thank you for explaining everything to me! I would recommend this company. 5 stars!!

Courteous and respectful of my home. Brian found the issue quickly and got my toilet working properly. Great service!

Brian was great...efficient, clean, pleasant and polite. Would definitely use again. Price is very fair.

Alex, came out to look at a leak and diagnose it in timely manner. Great customer service, I truly recommend Elite Rooter.

Mr. Lewis is a credit to your company, enjoyable but efficient. When I need plumbing service I will request him. Thanks

Alex and Oscar got my problem fixed very quickly, they were very professional and I would definitely recommend using them to anyone. Thanks guys!

Great service highly recommended.They have a great team,we worked with Yair Vicencio and such a polite person very respectful of our property.

Jesus came out and was very professional, told me what work would be included in the estimate. Very professional. I would use their services in the future for any of my plumbing needs.

Completely recommend this company! Thank you Leo. Leo is very friendly and gets job done!

Brian was very professional and solved my issue with my outside faucet. I was very pleased with Elite’s service.

Leo was great! Got the job done. Great company. Highly recommended

This place is incredible!!! Brian Hall is THE MAN!! Thank you so much for your hard work and dedication. You guys really know what your doing!! Thanks.

All my plumbing issue were solved and always on time, very clean, and respectful.

I appreciate elite rooter and Leo for all the hard work! Leo was very professional and friendly. Thank you!!

I needed my drain for my shower re located they came in they did an excellent job I was very well pleased I will use the service again.

Highly recommend this Company.

Did a very professional job on time very friendly did a great job all around thank you so much,if needed will use again

Soro and Angelica were extremely helpful, professional and friendly! I would recommend Elite Rooter to anyone that needs plumbing services!

We can’t thank them enough for all the work they did. They are a great team who work very thoroughly and professionally! Thank you

Julio was great. I have further work that needs to be done and I will be hiring Elite.

I called...the responded promptly...we agreed on a time...they arrived...did the job...cleaned up after themselves...first rate as far I am concerned...thank you, gentlemen.

Alex was such a professional. Took the time to perform a plumbing inspection and explain to me the outcome as if I were family.

The work by Brandon and Steven went great!

We highly recommend them!

Jesus did a fantastic job on clearing my drain outside. He was on time and professional and I would use this company again.

Plummer was very courteous knew his stuff and cleaned up everything before he left I I would highly recommend this company excellent

Did a fantastic job

Thanks leo! Very friendly and professional. I will definitely call this company at future!❤️❤️❤️❤️

Yair was awesome. Very professional and knowledgeable

Huge thank you to Stephen Sanchez from elite rooter for coming out and getting are problem fixed right away.i would absolutely recommend these guys!

They were very professional, knowledgeable,
efficient and on time.

Jose was very knowledgeable. He diagnosed and repaired both problems I had quickly.

Brandon is awesome to deal with. I can’t refer them enough I’ll definitely be using them again!

Great experience. Very friendly, and the fix was super fast, price’s reasonable with coupon. Would recommend

Thank you Leo for being a very skilled plumber! I appreciate what you did in our home.

Leo was amazing! Got the job done so quick! Completely satisfied

Gilbert was very professional had a good personality and got the job done quickly

Steven was awesome. Very polite and professional. Highly recommend!!

Elite Rooter were very efficient, knowledgeable, and helpful. I’d definitely would use them again!

Awesome job and fast too! Definitely recommend!

Great customer service from Brian Kaib, super nice guy! Quick response time and quality job! Highly recommend

Super professional service.

The price was competitive.

David arrive on time, did a great job in timely fashion. Cleared the blockage for the estimate price !

Thank you very much . Brian did a great job. Highly recommend

Cameron was great! Wonderful work and very fast. Great company

Excellent service from Leo. Very happy with the work done at my parents house.

They did a great job! Professional, efficient and honest. Will use them again!

Soros did a great job got everything working well in very little time highly recommend will definitely use again

They were excellent!!!! Contact them for your plumbing needs amazing service!!

Soro and Keith are the best!! Have been working with me and my nightmare, keeping me calm and walking me thru everything!!!

Alex was great! Fast, same-day service. Helpful and knowledgeable.

Very impressed with this company. They are upfront with all their fees and extremely knowledgeable.

Thanks leo for the great service and quality work. I’m happy with the results!

great company!! thank you so much to Leo, amazinj job!!

They did their job professionally but my dad was sick and they were very kind around him thank you

The team led by Louis was the best. Expertise, kindness, hard work, and timeliness.

Bertin Peralta performed outstanding customer service for me today. He should be promoted.

Brandon came out promptly, and was very helpful. I would recommend them to anyone!

Big shoutout to Leo! Got the job done quick and gave me the chance to see how it had to be done.

Thank you Leo for the amazing customer service! He was very informative and helpful!

Very Professional, one time, did a great job Will use them again when needed

Walter was professional and knowledgeable. We are very happy with this service. So affordable.

Brandon was awesome,friendly and fast. Great employee!

ABOVE AND BEYOND (Brain) can't say enough on how please I am on the job he did and it wasn't as easy as thought but he found the problem another commany couldn't find and got the job done RIGHT...

Great service from the technician who repaired my toilet. Very knowledgeable and explained the repair completely.

Stephen was timely, polite, and professional throughout. Great service.

Yair was helpful and professional! Will use this company again in the future

Such amazing people! Job well done! Brian Hall was GREAT!! Thanks guys!

Very effective, friendly, and professional. Cleaned all the mess and we had nice communication.

Brian was great! He was honest and extremely thorough!

Requested an appointment and never heard back from anyone. This made my decision that much easier. Hello Roto Rooter.

Gentleman explained his work and gave great advice on long term issues that may arise.

Kevin helped me figure out the issue and didn’t try to find other non issues. Took care of the problem quickly too.

Soro was fantastic. Professional and courteous. Look no further - give him a call.

Excellent Troubleshooting. Gave me options to resolve problem. Didn’t try to sell me or over sell me.

Excellent service, showed professional attitude. Quick and great quality work.

Very professional and prompt. Elite seems honest as well. Not going to do anything that is not needed.

Thanks Leo! Got the job done. Hardworking and very nice!

Great communication. Got the job done quickly and at a very reasonable price.

Technican took care of slow drain. Caused by build up of hair. Quick and efficient.

Technician was courteous, personable and provided understandable information.

Stephen Sanchez was very professional will definitely call back if needed

Teach your employees how to drive!!!!!

Very thorough and transparent about problems and potential solutions. Great communication, prompt resolution of issues!

They are very professional and reasonable in prices. Highly recommended their services.

Very professional and thorough. Will definitely use again, highly recommend

Same morning service within two hours of my call

Stephen and his team were great!

Fast, Friendly and inexpensive. Definitely recommend and will be using in the future.

Berlin was hard worker with persistence to create ways to accomplish the job.

Very good and professional. Very concerned about our home. Found issue quickly.

They did a great job fixing my broken toilet. Thanks!

Very good service. Timely and personable tech, would recommend to anybody.

Leo did an amazing joob, highly recomended

There are a great bunch of guys very good at what they do thank you very much.

Very efficient and knowledgeable thanks for everything i rate you a 10 resolved my issue immediately very prompt reliable response time

Soro installed a new utility sink faucet in a very difficult and tight spot and updated the shut off valves.

Good service and lots of guys to help.
Very efficient and friendly. Impressed.

Team was professional and respectful. They listened and followed recommendation to solve problem

Thanks for their suggestions.

Great staff specially Mr Brian Kaib will done professional!

Great company, arrived quickly and did a great job.

Great prompt service, fair price, pleasant servicemen!

Great service.They went out of their way to make this job happen.

Fast prompt and affordable. A+++++

Fantastic service and employees. Couldn't have stumbled across a better company

Thanks to the professionalism of Stephen and Yair and all their expertise.

Good quality work..yair vicencio was on time.

Jesus did a fantastic job. Great response time.

Great person on the job,thanks to you all.

Excellent service! Fast, friendly and professional,at a reasonable price.

Were on time and unplugged my drain. Very nice professional service

They were so quick to come and fix sink within minutes

Could not have been nicer. Extremely fair. Will do business again with Elite.

Honest and helpful. They have won my future business.

Great service, Brian Hall was the best....5 Stars

Knowledgeable and prompt. Nice guys who went out of their way.

Service person was great answers all my silly questions
...I have your number and i will share the name.
....

Very professional and friendly.
Came right on time.
Very reasonabl rate.

Yair tech
Good service, quality workmanship

Would use them again if needed ,very polite and on time

Keith and Joseph did a great job

Alex had amazing customer service!! 100% customer satisfaction!!

Great experience.a very courteous and professional tech.

Great professional service. Would use them again

Thank you Leo for the great job!

Great work and reasonable price. Thanks

Basic drain work. He was detailed and on time.

Came on time.
Diagnosed problem,
Solved problem.
Very Pleased

Fast service!
Thorough service!
Friendly service!
Highly recommend it!!

These guys are professional and clean and go above and beyond to eradicate uour problems.

perfect service. could not be happier.

Was fast to come out we appreciate the help thank you

Brian Kaib was very helpful

Fast friendly easy service well priced

Fantastic service, easy to work with.

Very quick and great service

?

Louis, was very thorough and fast.

on time, knowledgeable with a reasonable price

Courteous and did more than asked for.

They were on time and got the job done!

Very professional @ great service

Professional people. Thank you.?

Excellent service on time and clean

Inexpensive, very nice, and quick.

Looks good annd clean ...

Very fast, through and professional.

Alex was very professional.

Great job as usual!

DEFINITELY CALL THEM!!!!

Very friendly and helpful

All around excellent experience..

Alex was excellent!

Good work to evaluate the problem

Stellar service Highly recommend

Alex was awesome!

Very polite and professional..

Sonny was great.

Came promptly and was reasonable

Great Service.

Professional was great

I liked the experience

Super friendly!

Quick .manners effective

Great service

Everything is great!!

Prompt and professional!

The best part of the service is that they invoice electronically and once you sign you get a receipt along with a limited-time warranty for their repair! That would make life a heck of a lot easier for keeping track of property repairs. They proved how professional they're!

A+++ service.

Carlos was professional, super nice, and extremely helpful!

Awesome service, they're our go-to plumber in this area.

Brian & Yair were incredibly professional, polite and personable.

Super fast and professional service.

They demanded a fixed charge. Best in their profession.

Really appreciated Carlos today who resolved what something that turned out to be a very simple issue with my garbage disposal. Amazing value and great customer service! Will be using Elite for future plumbing needs.

After the work, he even checked the crawl space to ensure there was no leak and the drain was working fine before taking off! it was impressive

Came on time, communicated clearly, finished replacing old ~35 ft secondary waste line and part of the main line in a day in crawl space, cleaned up nicely after the job, and patiently explained and answered my questions. Very satisfied!

They got here within one hour and solved a pretty big problem within 2 days. Will call them again if needed

Elite rooter fixed my bathroom key this afternoon, they are good and professional, I am very grateful for their work(Original)Elite rooter me arreglaron mi llave de mi baño esta tarde , son buenos y profesionales estoy muy agradecida con su trabajo

Very efficient service, they changed my boiler, they uncovered my pipe, I recommend their services(Original)Servicio muy eficiente, me cambiaron mi boiler destaparon mi cañería recomiendo sus servicios

After comparing various quotes, I decided to hire the services of Elite Rooter, Keith and Jesús G. They repaired the plumbing and drainage problem in my house, I highly recommend them for their professionalism, honesty, and quality of work, plus the total cost was the same. lower than other plumbing companies.(Original)Despues de comparar varios presupuestos, decidi contratar los servicios de Elite Rooter, keith y Jesús G. Repararon el problema de la tubería y drenaje de mi casa, los recomiendo ampliamente por su profesionalismo, honestidas y calidad de trabajo, ademas el costo total fue el mas bajo que otras empresas de plomeria.