Eversons Plumbing Llc

Unprofessional! Company called me DURING MY 4 HOUR APPOINTMENT WINDOW on Friday to tell me their plumber that works in my area started a big job Thursday and needed to stay on that job. They could come on Wednesday. I informed them I’m out of state the following week and had waited a couple days already and that my job was straightforward to replace several angle stops and some valves. They didn’t care I was already waiting for them at the location after rearranging my schedule. If they knew plumber was on a job he couldn’t finish Thursday, why wait until Friday during my appointment time to cancel on me!!!! Unprofessional, irresponsible, and unacceptable!

Contacted them through our Fidelity Home Warranty Service. They came and replaced our toilet the same day they were called. Excellent service.

We’ve used Eversons twice and they are incredible at what they do. Once we needed their gas specialist, and he was great! The second time we had them replace our water heater and they were fantastic. Always pleasant on the phone, clear communication, and they call you 30 minutes out. Always on time. Very professional when they do the work. Highly recommend!

I called my home warranty company about a leaking water heater and they first assigned another company that is not Eversons Plumbing, they took forever to call back. When they did they scheduled me for the next day around noon to check it out. Meanwhile, I looked at the reviews for the other company and they were abysmal. I called my warranty company and requested another service provider and they sent out Eversions Plumbing. They called right away, asked for photos of the issue and label information about the water heater. When they showed up early in the morning the next day, as scheduled, they diagnosed quickly, told me the issue and described what they were going to replace.

Ten minutes later, my water heater was removed and came prepared with a replacement water heater to put in. In less than two hours they replaced my water heater and I had hot water. They got the job done before the first company would come to check it out.

An absolute nightmare. The technician was late, then with every issue he had an excuse as to why it “might” be happening. Never did he say what he could do, but rather what he could not do. He didn’t even try to sell me more service to find the problem. He just said there didn’t seem to be one. 30 minutes after he leaves the same problem is happening. What do they say? “We can come back next week if you want.”

If your home warranty company says they are dispatching this company…….there goes your service fee. You better just call a different company on your own dime like I did.

Their crew arrived on time, they were very efficient, professional.
& they were very courteous and left the place very clean.
I would definitely use them for any other plumbing issues at my house.

My water heater should have been completely covered by my home warranty but after paying eversons 75 dollar for a service call and the some ridiculous “ modification “ sham the plumber tells the warranty people, I basically paid for everything . Let me take a minute to explain what a modification is. This is when the plumber hooks back up your new water heater and claims he had to do some modification which is anything that is remotely different from your old water heater. In my case the relief valve was on the side of the new unit, my old one was on top. The plumber re used my copper pipe with two new 1/2 copper elbows to re -hook this up. This was the modification that eversons plumbing charged me an additional 300 dollars for. The copper elbows maybe cost 10 dollars and took him five minutes to sweat weld in. Be aware of this so called “ modification “sham commonly used by contractors to manipulate the warranty company who in turn require you to pay them. I’m an old school a/c guy and this sort of practice would never fly in my day.

This company scams customers. They are contracted with my home warranty company, when my water heater failed and leaked, Eversons Plumbing was assigned to repair it. Long story short is the water heater and installation is included in my warranty at no additional cost but any modifications are not. Eversons said they had to perform modifications, when I asked for details, they said they will need to attach the gas line, exhaust, water lines and the high pressure valve. THIS IS THE INSTALLATION! These parts that need attached are the same parts that are removed from old heater. The only conclusion I can come to is they do not get paid very much from the home warranty company, so they add this modification fee to make more. SCAM!!

By far the most responsive and reasonable plumbers I have ever worked with. My home warranty is a nightmare, but Everson’s Plumbing is not.

Second company sent by our home warranty to fix a clogged shower drain. (First people said it was too deep and they couldn’t help us). Warranty company said they would send out Eversons plumbing on Monday night- they called the next morning to schedule. (FYI it appears their voicemail isn’t set up- if you get that message just call again until you get through). They scheduled us for the same day! Window was 12-4 and Usiel showed up at 4:10. He was very friendly and professional. He cleared the clog quickly and ran the shower for a bit to ensure the clog was fully cleared. Usiel was great- so thorough, promising to complete the job and do it right and he definitely delivered!

I would not recommend this plumbing company. My warranty company assigned my water issue to them. They they determined I needed new water heater. After 6 months we stopped getting hot water. I called the manufacture and they that I was covered for parts through the manufacture and labor through this plumbing company. I called the plumbing and they said that labor is only covered for 30 days. REALLY, brand new water and I have a 30 day labor warranty. The tech or owner was not willing to come out and fix it. He said I would have to go through the Warranty and get charged 75 bucks. Also, I called the plumber 2 times and he never returned my calls until I called him for the 3rd time. Horrible experience.

I have used this company twice through my home warranty. They are very professional, prompt, and do quality work. Bert is a great service professional. I will use them exclusively after trying other plumbing companies. They work well with my home warranty company Old Republic. Thanks Bert!

Sent out by our home warranty company. He said he would be here between 2:30pm-6pm. Showed up at 3:30pm and accessed our leaking water heater and it had to be replaced. He went and got a new water heater and was back in 30 minutes. Removed the old one and installed the new one. He even rerouted some piping because of the different hook up on the new one. He was polite and professional, gave us some great tips on extending the life of the new hot water heater and was gone by 6:30pm.

If I could give this company a zero star I would. The service tech lied outright to the warranty company and to myself he stated that my warranty would not pay for labor that I need to pay him directly for labor. He stated that the warranty only covered the water heater. The warranty company called me to let me know that the water heater was installed incorrectly and for that reason it was not covered. Do not use this company. They are horrible.

My home warranty company directed us to this place. Called left message on Friday evening of the issue unable to use our water due to leak. Called them back next day in afternoon said doesn’t work weekends. My message clearly states emergency so maybe let us know so we are not waiting for your call.

This plumbing company sent a plumber out who denied there was a problem with our pipes after five minutes during which he did not even look at our problem. The problem became worse, and then they did not come out to fix it. They left me at home, pregnant, without running water. They also hung up on me. Worst company ever.

This is a terrible company to use. Emergency leak we had a work order end of Friday they refuse to take the work order even if they did get it before end of day Friday they had another two hours and he said that they wouldn’t be able to come till Monday. Wouldn’t ever use these nor recommend them.

Had another slab leak that they came out and fixed. Very professional, friendly would use them again even outside my home warranty . Thank you for a job well done

Everson plumbing did a great job! They arrived on time. They sent out Usiel a great technician. Very professional and courteous. I would highly recommend Everson plumbing! Thank you!

This is only the first day since the water heater was installed and so far its great .They installed a nice product and it was threw my warranty company.They showed up right away and was friendly and honest .Im very happy so far with the product and service .

Bert was very prompt and professional. The stool
in the guest bathroom was replaced. Very efficient and also very clean. Great company to work with!

Did exactly what they were contracted to do. No complaints. Home warranty company contracted this company.

If I could give zero stars I would. They were late, the service tech lied outright to the warranty company. Do not use this company. They are horrible.

Very professional work ! I will count on them from now on if I ever need some plumbing work done?.

I would give zero stars if I could. Very rude and low quality customer service. Dishonest. I have already told our warranty company to remove them from the vendor list.