Karmie Christian
4 years ago
The cabinets looked amazing! But that was in the beginning. After 5 years, there were several areas that needed touch ups done. After weeks of no-shows, Brian came by one evening and, in his attempt to touch up my cabinets with standard Home Depot products, has instead made them visibly worse. That was last year. We have made multiple attempts to get him back out to fix the problem and uphold his 10 year warranty, but we have been ignored. I had hoped that he would honor his work, but, if you want a job done right, you should look elsewhere.
Update: Brian did come out following my review and he took the damaged doors back to the shop to be fixed. When he brought them back, he touched up the boxes where needed. My cabinets are back to looking great! And he left us with some product to touch up when needed. I am glad that the warranty was honored, but was not thrilled with how long it took.