Automatic Gate Systems Inc

I have ordered gate card last month, after I have waited a month , they send me wrong gate cards....I informed the staff about the mistake but they didn't bother to call!!!! I have residents that don't have access to the community , new move ins but no gate cards!!!!! They used to have better management but now it's just horrible. The only decent employee is Thomas, he always answer my calls, return my calls but nobody else from the office. Disappointing!

Look elsewhere my friends...Cheryl is very rude and quite incompetent, not sure how they are still in business. The reviews are true to the Company. Gave a 2 star only because Shayla and Thomas seem to be nice and helpful, as much as they can be past Cheryl.

Our community has not been impressed with this company's work for our development. They were engaged by the builder and the gates have continued to have issues. They have fallen off of the hinges and the arms have been inadequate to manage the function of the gates. Their company has been very slow to respond to problems and repair them as well as denying any responsibility in the on going issues.

Really Bad. I have no technical background but when Automatic Gate Systems could not identify the problem with my gate telephone and the so-called tech did not even have the proper equipment to ID the problem, I had to give up on them.
They charged a service call ($85) and 2 hours of :service ($190) to tell me that the gate phone WAS attached to the house phone and that the house phone rang once. None of this could have been true.
As I mentioned, a simple test for continuity with a $20 toner would have told him that the wire was broken.
He told me to get a home automation company to repair it.

I tried to get a simple bid from this company and found them so incompetent that I finally gave up. Stevi in their office kept telling me that she couldn't find our address even though it is easily found in MapQuest and Google (or any GPS app). I even waited for over an hour for KC, their field estimator after having talked to him on the phone and giving him specific major cross-road information. Instead, he chose to leave me stranded without any return call knowing I was waiting for him. I tried to call and even text him four or five times to the same number he had called me on previously. He wouldn't pick up. I talked to their office after this also to tell them I was waiting for KC. I even had another person in the AGS office tell me they didn't have a KC working for them! Complete incompetency all around. Stay away from this company. There are other companies out there that will value your work without the painful stress and incompetency. Note: the five-star review from Gretchen below is from their own employee so it is not a real review.

We purchased a building that had an existing gate, so we have only used Automatic Gate for servicing, but so far so good. Always on time and professional. Thomas is the man!

Have had recent service from Automatic Gate Systems with immediate response times, friendly office staff Miranda and a great technician in Thomas. Will continue to use their services for our gate system.

Working with Tony has been great. Great workman ship. The service has always been prompt, and the technicians are very helpful and knowledgeable.

My electric gate arm was not working so I called Automatic Gate Systems. I was told the system needed to be replaced. I called another company only to find out it was just the batteries that needed to be replaced.

We’re recommened by forte builder
Same quality
They installed cameras and sensors on drive way
In the dirt instead of cement
Every rain or high wind they stop working
Gates stay open for few days
They came three times and fixed it
For 200$ every time
Then they stop working after few days

I work in this company , and they are very professional