Description
Providing residential and small commercial property owners in Milwaukee, Waukesha, and Ozaukee counties with premier plumbing services since 2011.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Sump pump installation, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Clog Removal, Clogged Drains, Commercial Property, Cross Connection Control, Drain Cleaners, Drain Cleaning, Fixture Installation And Repair, Garbage Disposal Installation And Repair, Gas Line, Home Renovations, Iron Filter, Kitchens & Bathrooms, Main Sewer Line, Maintenance And Repair, Pipe Repair, Pipes And Drains, Plumbing Fixtures, Plumbing Installations, Plumbing Maintenance, Plumbing Problems, Plumbing Projects, Plumbing Repair & Replacement, Plumbing Systems, Reverse Osmosis Filtration, Reverse Osmosis Systems, Service Calls, Sewer Backup, Sewer Cleaning, Sump Pump Installation And Repair, Toilet Clogs, Toilet Overflows, Toilet Repair & Replacement, Water Damage, Water Drains, Water Equipment, Water Heater Repair & Installation, Water Repiping, Water Softener Installed, Water Softener Systems, Water Treatment System,
Reviews
Margaret Nedow
3 years ago
Katie was awesome helping set up my appointment yesterday, and that Kevin and Alex were great today! They came on time, and were very friendly, knowledgeable, and efficient. Thank you, Milestone, for your excellent customer service!
Milestone Plumbing was able to come out quickly, kept us up-to-date during the process and answer our questions promptly. They had fantastic customer service and gave us additional information we requested in record time. We were very pleased with their service!
Excellent company! They were out recently and the tech who has been with them for over 3 years was wonderful, polite, professional, thorough and cleaned up after he was done. I also liked the fact that Milestone had a inventory of what was needed on the truck and did not have to run and get something. Highly recommend Milestone Plumbing!
Excellent experience throughout the entire process. The plumber was fantastic to work with. Thank you!
Donald Martinson
a year ago
Jess and her Milestone Plumbing employees are the consummate professionals! This is the third experience that we've had with her work/service. The office staff is quick, concise, polite, and friendly. We selected her business for service based on our past experiences with the service she has provided. The work is completed in a timely and competent manner. All of the staff are great to deal with: from the office staff who answer the telephone calls through the plumbers who arrive at the scheduled time, complete the work in a neat, orderly, and professional manner. A Tip of the hat!
I just moved into my house and needed some plumbing fixes. I had a list of like eight things. The two gentlemen who came over reviewed each task with me and told me which projects were worth fixing versus replacing, what could and could not be done, etc. They finished what they could in a couple hours (relatively quick). I have better water pressure, some new pipes, a safer water heater, a working sink, and a couple new faucets. I am very happy with the quality of the work. Their pricing was reasonable for all that they did. I'll be calling Milestone back in the future.
Darlene Langhoff
2 years ago
First time using them and they were fast, professional and did a great job. Alex did not waste time but did it right. Highly recommended. They will be my first call if plumbing problem arises.
Mike Kiviranta
3 months ago
Josh came out to my house and replaced our sump pump. He was professional and worked around some other workers that I had to our property as well. Great service, informative and easy to talk to. Thanks and hope to use your service again.
Also on time which is rare with service nowadays
Michelle Hyde
4 years ago
I can’t say enough positive things about Milestone plumbing! I’m so thankful they were able to squeeze me in for service on corroded pipes and a new faucet installation not once, but twice this month. Today, Charlie was a lifesaver and went above and beyond in order to help me out on a very tight timeline. Very thankful to Milestone!
Ellen Wagner
9 months ago
Milestone came recommended by Royal Chimney to install a gas line for my fireplace starter bar. They were responsive, came quickly, and did a very professional job. Alex was very knowledgeable.
*Exceptional service & experience with Milestone Plumbing, Inc.* Adam and Jake were knowledgeable, professional, & willing to talk through/troubleshoot the problems/surprises the condo (set up) presented. If you need any work done... I definitely recommend Milestone Plumbing, Inc. I will definitely be calling them again should the need arise. Thank you SOOO much y'all!!!
Colin Harbecke
a year ago
Being a first-time homeowner, I knew a trusted plumbing company partner would need to be on top of my speed-dial list. Thanks to Alex Roloff of Milestone Plumbing, I'm set to go as a newly confirmed & loyal client of the company and Alex, without question!
The customer service crew's professionalism, prompt reply to my email & phone call outreach, and their consistent follow-up by staying on top of any cancelled service calls is stellar! They even found a way to slide my kitchen concerns in a day ahead of schedule, a rare notion to be sure!
Alex walked me through the process, broke down the approach/options in a way a rookie like me could understand, and expertly explained the ideal next steps to keep this issue from repeating itself. Rest assured, the next steps will be a job for Milestone Plumbing!
The best learning experience, per Alex; Happy wife = happy life should include Happy garbage disposal and happy wife = happy life!
I now understand why my wife's family recommended Milestone Plumbing in all ways! Six stars on a scale of five, Alex and Milestone!
Rebecca Evans
2 years ago
Adam from Milestone Plumbing called and let me know he was on his way. He was prompt, he got started immediately and went through the list of things that needed to be taken care of, looking at and assessing each one first, explaining what his thoughts were as he went along. He then repaired everything in a very reasonable time period. He was so patient with my grandchildren, he was patient with me and all my questions, explaining the why's and how's of everything. When he left I truly felt things had been done right and I am so so grateful.
I had a couple questions I had forgotten to ask and when I called their office those questions were answered and I was told if I needed anything else with what was done to just let them know and it would be taken care of. I would highly recommend this company. Thank you so much to all at Milestone Plumbing and thank you Adam!
Absolutely the best plumbing service we've ever experienced. Thank you so much.
Milestone is Excellent!
On time, good price didnt take long and the job was so professional.. so glad i went with them!
Do not use re-plumb plumbing!! they are unprofessional and they cost more!
its because of the terrible service at replumb that i was able to find
great service at Milestone!
I highly recommend Milestone plumbing
Use Milestone plumbing u won't regret it
Kathleen Harris
2 years ago
1/25/2021: WOW, fantastic service. Our sewer backed up on a Friday and we dealt with the problem over the weekend. On Monday morning at 7:30am we called for service. Alex was here to save the day by 9am! Everyone we interacted with was awesome (eg main office staff and Alex). The fix for our problem was complicated because there was not a good entry point to clean out the sewer line. Alex was very professional, explained all of the options, proceeded with the repair, wasted no time, and finished in just a few hours. The pricing was very fair with no surprises. We now have a plumbing service that we can use with confidence in the future. Thank you so much.
Erin Cannon
11 months ago
Milestone to the rescue…again! I have to add a little more to my older review. I need to start off with thank the two women I spoke with in the phone. I wish I remembered both of their names but I know one was Tracy. We had another plumbing issue and both women were so kind and nice to talk with about our issue. They got us on the schedule the next day and sent Josh. Josh was absolutely amazing. He was kind and light hearted about our plumbing in the kitchen and basement. He managed to help us so much with a situation that was pretty gross and hard to get at. Once again, Milestone, you are doing something right with the people you hire. From start to finish I can’t give this company enough credit for how wonderful they all are. I would highly recommend this company and will continue to spread the good word about Milestone. Thank you
We live in a 1950's tri-level that has come with it's fair share or quirks. This week our bath tub backed up while showering and the water would not drain. It was disgusting. We tried everything we could possible think of and it just led me to tears. Our contractor even came over to help out. We were thinking it was worse case scenario and a wall was going to have to ripped out. Milestone got us in next day and sent Alex over. He was unbelievably kind and calming. He was able to talk me through our old pipe issues and within a matter of minutes he had the drain unclogged and water running smoothly in the bath tub. He also talked to me about things to use and not use on our 1950's pipes. I'm so happy we found an honest and reliable local company that is dependable and has amazing customer service. Very happy right now. Thank you Milestone and thank you Alex!
Laurie Andersen
2 months ago
Josh was awesome, worked quickly and didn't make a mess. I would definitely call again if I needed plumbing done
Sam Brikowski
2 years ago
Had a water heater fail. Milestone shifted schedules and got someone to replace it the next day. Everyone we dealt with was professional and courteous. I would definitely recommend them.
Second time I've worked with this company, both times they were exactly on time and graciously professional. Definitely recommend.
Katherine Merkel
3 years ago
Ben McLaughlin
a year ago
Patricia Minks
2 years ago
Great service, nice guys; these are my go-to plumbers.
Christopher Rochon
5 days ago
Milestone plumbing is fantastic! We've used them twice and both times they were very professional and knowledgeable. I would highly recommend them.
Very prompt attentive service.
Milestone is the unicorn of plumbing services. Words cannot express how grateful we are to Jess and her team.
We had a very messy situation (on multiple levels) involving continuous sewage backup into our basement, caused by street repair work. Jess and her team worked tirelessly for 3 days to clear our lateral and basement, along the way, engaging less-than-cooperative city staff & contractors to advocate on our behalf to diagnose & correct the root cause AFTER HOURS. Afterward, Jess provided detailed documentation, advice, and human empathy to support our efforts for reparation, helping us reach a positive resolution. Figuratively and literally, we would have been up sh** creek without her and her team.
We have also used Milestone for 2 bathroom projects, and can say the quality of work is top notch.
If you are looking for a skilled, professional, quality, high-integrity plumbing service who cares about their customers, I don't believe you will find a better one than Milestone.
Mark La Bissoniere
a year ago
Adam was our Plummer. He installed a new utility sink. Removed the old concrete sink. Did a fantastic job. His total detail was professional. On time and left the job ready to use.
Rob Widowski
9 months ago
They Really know what they are doing and how yo do it.
denise barnett
7 years ago
Professional, reliable, punctual... Everyone we've dealt with at Milestone was friendly, helpful and easy to work with The gentleman who came out to the house put on shoe covers before walking through and made sure to fully explain everything he was doing. I would highly recommend if you need a good, trustworthy plumber!
I appreciate the great work and excellent customer service the Milestone team consistently delivers. It isn't often that I need to call them for service,, but when I do I know I can trust the Milestone team. They are always highly recommended in my book.
Kimberly Conway
5 years ago
My home warranty holder sent me to Milestone, and I continue to use them as I remodel. They are awesome! From Katie to the guys, this is the one company who has helped me keep my sanity! They have been extremely accommodating during my home improvement project - the only company who does it right the first time, while I've struggled with the cabinet company, appliance store etc.
HIGHLY, HIGHLY RECOMMEND!!!!
Ted Bradford
9 months ago
These guys are awesome! I’ve owned older homes for 20 years and have only ever reviewed one other company, but felt compelled to spread the word - Milestone really is fantastic! They are extremely knowledgeable and experienced, always professional, timely, excellent communicators, respectful of your home, and most importantly they are attentive to detail and ‘doing it right’ the first time. They care. - And they also seem really reasonably priced.
I have an older 1926 home that requires assistance from various contractors - including plumbing assistance multiple times. Our home warranty company sent us to Milestone...and we are so glad they did! We no longer have the warranty, but we still have various plumbing issues. Adam and Don at different times fixed a leaking bathroom faucet, replaced a kitchen sink and corrected the previous home owners install work under the sink, repaired frozen (galvanized) pipes in the garage and now most recently replaced the water heater. They are the kind of company you wish every contractor would be!
Katie Bosbous
4 years ago
We had a wonderful experience. Milestone employees are professional and honest. We would recommend them to anyone. We called about an issue with our home and it was taken care of immediately. They treat clients like family. Thank you!!
Peter Nelson
4 months ago
We used Milestone for our bathroom reno. They were fantastic. Scott and Katie were super easy to work with from the admin side. The plumbing team were super approachable. They stand behind their services. As one would expect, some unexpected things come up with these sort of projects and the team handled them extremely well. Very customer centric.
Showed up at the appointed time and made a fast assessment of my trouble. Managed to complete the job of replacing a shower valve in half the expected time, including patching the pipe I sliced with the Sawzall 😛. Left the job site cleaner than he found it, too. Thanks for the quick work, and I definitely recommend their services.
Alex was great! Very helpful and explained everything to us as he was working. We even threw a couple extra problems that had just come up at him & he took care of those right away too. Good pricing! Will definitely use in the future! Thanks again Alex! M & G
Had a really great experience. They called me when they said they would. Josh fixed the faucet in my tub and did a lovely job when I have any other plumbing needs I know im going to be calling them
Timothy Dumouchel
4 years ago
This my first time using Milestones Plumbing and I was every pleased with there service. Robert LaFever was right on time fix my problem fast and left everything cleaner than it was before he came. He also showed me what the problem was and if it happens again how I can turn the water of to just my bathtub.
Terry Laffin
5 months ago
This was the first time using Milestone Plumbing and am happy to say that they will be our first call for any plumbing issues we may have in the future. Charlie was the plumber that did all the work and was a total pro. Every step of the process from our initial e-mail on the weekend to the finished job couldn't have been more easier. Do yourself a favor when you need a plumber just call them. Just for the record I have received no compensation for this review but am willing to accept as much money as they want to send me or they can just continue being an awesome company to work with.
Sure is a pleasure dealing with people who still appreciate the values of customer service. Thank you Katie & Adam. Recommendations all around.
The team at Milestone is everything you can ask for and more. Professional, they answer the phone, show up on time for appointments, and are very clear about the service(s) they're performing. I've had them out to my house for a few different jobs. Most recently hooking up a new dishwasher. The plumbing had to be updated to meet code and then the technicians plumbed for a new dishwasher which was not pre-existing. It looks like it's original to my house. Due to my great experiences I won't call anyone else to work on my home. As someone who is super particular I'd recommend Milestone Plumbing to anyone.
Kevin Bartos
2 months ago
From my first inquiry, Milestone was timely and able to give a quote through pictures which was convenient. Charlie and Evan installed a new kitchen sink today including a new faucet and water filtration system. They were timely, friendly and explained everything along the way. Awesome guys to work with and they took special attention to leave our kitchen in clean shape before leaving. Amount invoiced was spot on with the quote and reasonable for the job performed. Will definitely be using Milestone again!
I really appreciate Alex coming out and taking care of our kitchen plumbing issues. Alex explained all the repairs, got us up to code, and was super friendly. Scheduling was easy. We’ll use Milestone again.
Milestone is an incredible company with a great staff. I work with hundreds of contractors in Wisconsin and they are a one of a kind. They truly exceed expectations. I highly recommend them for all of your plumbing needs.
Milestone answered right away when we called, they came to our laundromat right at their scheduled time and Adam not only looked over what we thought was our issue but found out our past plumbing was not up to the necessary standard. He quickly fixed the issues we were good to go. Thanks so much to everyone from Milestone Plumbing!
- J's Laundry
Milestone was recommended to me by a co-worker. He knows I love to support women entrepreneurs and when I called Jessie answered! I was thrilled- she had Adam come out to our home (Built in 1886) and diagnose and repair some issues. Adam also let us know that some of our guest bathroom plumbing was not done correctly- we had that fixed last week. He took the time to explain everything to George and I. I absolutely trust them! Jason at the home office is great as well. We will call you when it is time to have the water heater replaced. It is so nice to have a go to for all of our plumbing needs in our new home. Thank you Milestone!
We just bought this house last year and noticed a leak in the basement. James from Milestone was knowledgeable and found the problem right away. He fixed the leak , put a new faucet in the kitchen and got the existing dishwasher hooked up properly. He worked nonstop for 4 hours to get the jobs done. I would recommend Milestone and James any day!!! Thank you!!!
Steve Chovanec
a year ago
Fast same day service. Knowledgeable staff.
Tawnn Cherty
3 months ago
They do good work, quality work...and they're pricing shows. Friendly staff, answer questions pretty quickly.
The best thing I can say about Milestone is that I trust them completely in my house. I have left and given the plumber the garage code and told him to lock up when he was done. Not cheap but you get what you pay for. About to call them again for a new issue. Again, I can't give them a better recommendation aside from Trust and Using them again.
Candace Reinheimer
5 years ago
I purchased a new kitchen faucet and my neighbor, Donna, highly recommended Milestone. I always believe that when a neighbor recommends a company that is a good sign. I called on Thursday and I was told they could be out on Monday. On Friday I received a call to confirm the Monday appointment and was told they had a technician available that Friday afternoon and would that work for me. Of course it did. Bob arrived and got right to work. He installed the new faucet with a minor adjustment due to my windowsill. (I felt sorry for him that he had to squeeze into such a small space under the sink). After a very thorough check for leaks etc, he did find a small leak in the drain pipe. I appreciated him finding it and authorized the work. It did not take him that much longer to repair that. He was friendly, cleaned up after the work and disposed of the trash from the box the faucet came in. I highly recommend Milestone and will call them the next time a need a plumber.
I utilized again the Milestone Plumbing for a rental property. The company was able to do the repair the next day and were again totally ethical, professional, polite and economical. This is a trustworthy company with skilled and ethical employees. I was able to pick up the key from the office and the office staff was likewise respectful, helpful and friendly. Awesome company!
The Milestone Plumbing is excellent and I will use their services indefinitely. I used the services at my home and at a rental property. Both times the servicemen were expert and used the most cost effective methods. Basically they did not try to upsell me. I appreciate the integrity and honesty immensely. They performed the needed service efficiently and professionally. I highly recommend this company for skills expertise, honesty, convenience and the professionalism of both the service people and the office staff.
I wanted to add another review. I utilized the same Milestone Plumbing company again and was amazed. They came same day ( I called at 7:30 am and the service person was in by 10 am and out by 11:30am). This company is honest and tries to do things economically for the customer. They were highly ethical. Every of the 4 repairs I have called on them for has held up. This is the kind of company that makes me proud to call Milwaukee my home. These individuals behave honorably and kindly and deserve every accolade possible. Thanks and I hope you choose Milestone Plumbing. They have every bit of business for my family home and rental properties and my loyalty. GREAT COMPANY! ! 1,000,000,000 stars- 5 is not nearly enough.
They communicate well, are on time, and perform high quality work. I would definitely recommend them for any plumbing needs.
Alice Girdaukas
2 years ago
What was GOOD about Milestone Plumbing: EVERYTHING!! The website is interesting and informative. Customer reviews are wonderfully positive. While reading the reviews, a person is tempted to think, C'mon, nobody is that good. We decided to give them a try. The bathtub faucet could not be shut off without extreme exertion and the tub drained so slowly that we could prepare, eat and clean up after dinner and binge watch two episodes of a 45-minute series on Netflix while the water in the tub trickled out.
Katie at Milestone listened to our concerns, asked some clarifying questions and set up an appointment to get the work done.
Adam arrived exactly on time, assessed the situation, and, about an hour later the tub faucet was able to be shut off easily and no longer dripped into the basement. He asked if we had any questions or other concerns.
We were convinced that this was the company we could trust with our other plumbing issues, so we shared those with Adam. As he examined the problems, he told us how they could be corrected. He gave us options on how we could proceed with the work and was very straightforward about the time and costs involved with each job.
About a week later we contacted Katie at Milestone and set a date to have Adam do round two of plumbing repairs. Oh! We are so very, very pleased! The bathtub drains immediately, all the faucets are secure and dripless and the basement is dry. When I accompanied Adam to the basement to see how he had made the repairs, I was overwhelmed with awe and joy. The areas in which Adam had to do the repairs were absolutely clean. There was no odor of what was years of sludge in the pipes he replaced. The faucet assembly he replaced not only is functional, it operates with ease and is aesthetically impressive.
So, okay, it is with complete confidence we say, Yes! Milestone is THAT good! Alice & Roger
Erik Mikkelsen
6 years ago
As a home/commerical inspector, I completely trust Jessie and Milestone Plumbing. This is one company I know that has clients best interests involved and is currently on all plumbing codes. I highly recommend hiring Milestone Plumbing for all your needs.
Milestone Plumbing was prompt in setting up and appointment, our plumber came on time and was very friendly and knowledgeable (Bob). He worked quickly and efficiently. I would highly recommend and plan to use them in the future for all our plumbing needs.
Adding to my previous review, Milestone did such a great job I called them back to re-plumb all my fresh water lines. This time I had the pleasure of working with Charlie and Luke. Both young men were very respectful and professional. They took great care of my home and protected all the surfaces prior to working on anything. They replaced all the galvanized pipe with copper. WOW what a difference in so many ways. It looks great and they tucked the pipes away nicely and made more direct runs. My hot water gets to the faucet faster and my water pressure increased 3 fold. I would recommend Milestone to anyone.
Bob was my service gentlemen today. He was professional and timely. He wore his booties each time he entered my home not to make a mess on the carpet. He layed down a floor covering to protect my hardwoods while he worked and then cleaned up before he left. He then came back just to make sure that after turning my gas back on the water heater pilot was still working. Great guy and a superb company, would recommend Milestone Plumbing to anyone.
I had a great experience and would definitely recommend!!!
Very professional, helpful and knowledgeable. Fast service for a leaking water heater. Will absolutely use them again for plumbing services. Terrific customer service from start to finish!
Allison Richter
a year ago
I just had a gas valve installed and the team was so professional and quick, saving me $ on the original quote. They're also very up front with pricing, and help you to figure out what work needs to be done. I'm already looking forward to lining up more projects with them.
We had a kitchen pipe clog that needed a fair amount of research to fix. Dan was amazing. He showed up quickly, did a great job explaining the options and costs and making the fix. He answered questions and understood the cost benefits of the different choices. He also took the necessary steps to give us comfort that we won't have a repeat. He made sure to shared what we can do from a preventive perspective too. Pure quality.
From one business owner to the next... I greatly appreciate the fast and prompt service I've experienced each time you've been to my house. Thanks! ~Matt on Rawson~
I can't say enough good things about Milestone! I called them because of the great reviews, and they certainly lived up to their reputation. From the initial contact through the end of the job, everyone we dealt with was very professional, friendly and knowledgeable. They were able to get here quickly, and properly diagnosed and fixed the problem the same day for a super reasonable price. Our service guys even went above and beyond to find a needed part so that we wouldn't be without hot water over a holiday weekend. So much appreciated!! They even made an extra FREE trip back here to pick up a part we ordered even though they had done US the favor in the first place! Just an all around wonderful experience.
We will never again use anyone but Milestone, and will definitely recommend them to anyone looking for a good, reliable plumber.
Jackson Bubolz
2 months ago
Milestone has been to our house a few times and they have always left us happy we called. With an outdoor project on our hose bib they were almost completely stealthy (except for when they introduced themselves and when they left). It's also neat that it's a woman owned, woman operated local business. Would definitely recommend.
I called the owner about an issue I was having with my master bath shower. ( it never worked) After 2 other companies could not help me this plumber I think his name was Bob had it working properly in 10 minutes. He was near and very professional. I have already referred several people to this company. A+ company
Burton Robertson
6 years ago
Had a leak in our shower and contacted Milestone. Easy to schedule an appoint and quick, service. The plumbing was friendly and explained everything. They had to open up a wall to fix the issue and they did a super nice and clean job. They would have patched the hole with a standard service panel but I want to finish it myself with something nicer. All-in All very good work and a reasonable, affordable price.
Something else I think is cool is that this is a Woman own business, the owner, Jessie, is super friendly and it is great to offer a woman to certain clients that might feel intimidated by a male plumber in their home.
Simone Komduur-Juszkiewicz
5 years ago
Bob the plumber came perfectly on time to my house, he has done a very good job. He was very friendly and he explained everything very well to me. Thank you for your great service Bob.
Really appreciated how responsive and professional they were. Listened to what I was asking and followed up to make sure it was the correct/appropriate response to actually do. They assisted in updating the gas line/valve for my fireplace. Great job!
I tried to get other plumbing services in the Wauwatosa area to come look at my water heater, before calling Milestone, but I couldn't even get a call back from them. I searched google and found Milestone. First off, this company is GREAT! Their customer service is top notch! I had a faulty water heater and they sent a guy over right away to diagnose the issue. From start to finish they were a pleasure to work with. They (Adam) talked to my home warranty company, advised me of all my options, and completed the work without issue. They kept me informed of what was happening every step of the way and left the work area spotless! I plan on using them for all my plumbing needs in the future! Thanks Milestone!!
We are the proud owners of a beautiful 1930 Tudor home in Wauwatosa. When we began a kitchen remodel two years ago we decided to keep the large cast iron radiator under the sink which required all the contractors to work around it when upgrading the plumbing, installing fixtures etc. Milestone did the work and became our plumber then and I can't say enough about the quality of the service they provide, from initial scheduling and explanation of the scope of the job (Thanks Katie and Scott!) to the high level of professional workmanship they provide (Thanks Charlie, Adam and all the other plumbers from Milestone who've done work here!!) and to the the owner, Jessie who's commitment to customer service is shared by everyone I've worked with there. And lest I forget, a special shout-out to Luke who has spent the most time here and who just finished installing new water supply lines from the basement to the 2nd floor bathroom - You don't often use the term adventure in plumbing but Luke overcame enough obstacles to get the project done that he may have achieved the plumbers version of Jedi Knight status! Milestone is fairly priced, thorough and professional. I highly recommend this all around great company!
My wife and I had a high water bill and we were concerned we had a leak. Jess, the owner of Milestone was very helpful with a tip on how to check for a leak. We found a leak in our home and Milestone was able to send someone the next week to fix it. The plumbers were on time, professional and did a great job. Highly recommend them.
Justan Hulett
2 years ago
10/10 Charlie E. Was very professional and clean. He put shoe covers on every time he entered the house to keep the snow and salt out. Very quick at installing a new water heater and gas hookup.
charles oppitz
4 years ago
Sump stopped working and water backed up. Called Milestone. Bob from Milestone showed up as scheduled, diagnosed the issues and began the repairs. Required a new sump and some re-piping. All completed quickly and with attention to detail and with due regard to condition of our 1950's ranch. Very satisfied. Milestone office very professional. Handled our inquiries very well. Great communication. Thanks Katie. Now Milestone is our regular plumber!!!
Diana Anderson
a month ago
Trina was very helpful in the phone explaining everything I needed for my softener and RO. Thank you!
Jake Shepherd
8 months ago
I have used Milestone Plumbing over the past few years. They're always a great company to work with. I highly recommend them to anyone that needs service.
I recently had plumbing issues at my home and a rental property all in the same week. I called the office and Scott took my call. He was very professional, he understood what needed to be fixed, explained the process, took detailed notes for the service and gave accurate cost estimates.
Kevin installed the water heater and drain pan/line at the rental property. He communicated clearly to me the steps he needed to take and was fantastic to work with. He took care of the warranty portion for the water heater as part of the service. I had a pretty big ask with how I wanted the drain line to run in event the water heater leaked. He accepted my challenge and did a phenomenal job. He sent me pictures of the job after it was completed because I couldn't be there for the repair. I told him he is an artist! He exceeded my expectations and believe me, they can be high. He did mention he had a helper there too, so a big shoutout to that individual as well. The tenant said they were both very polite and professional throughout the whole process. As a landlord, this is so important to me, so special thank you to Kevin and The Helper.
Alex helped me at my home with a drain cleaning. He was very polite, detailed and thorough. He answered all of my questions and offered up very helpful suggestions in drain maintenance, especially for older homes. I had him look at a dripping shower head. He gave me a couple solutions and how it could be fixed in the future. He made sure everything was in working order before he left, thoroughly testing the drains. He even helped with cleaning out the bathroom faucet at the end of the service. He is a true professional. Thanks again for the help, Alex!
I sincerely appreciate the Milestone Plumbing team. Obviously, it's never fun to have plumbing issues, but knowing there's a company you can call and trust to do it the right way is comforting. Thank very much for this level of professionalism. Please keep up the great work!
Professional, fair, honest, hardworking and really nice people who care.
I cannot say enough positive things about Milestone or what a respectable and professional company they are. Our home inspector recommended them, and I'm so glad he did. Alex was super helpful installing our new garbage disposal and identifying a minor leak, and even offered some other advice on other minor projects that a lay person could do. There was a small hiccup in my garage disposal installation, but Milestone and Scott went above and beyond to make it right, and returned all my calls promptly and were so patient answering my questions. I will gladly use their services again and highly recommend them.
As a side note during the pandemic: I REALLY appreciate that I didn't have to ask anyone coming into my home to wear a mask, it was just standard practice. I appreciate this basic level of caution Milestone takes and expects their employees to uphold, as well as their questionnaire before staff come to your home.
Patricia Burke
2 years ago
Our kitchen sink failed to drain at nine o'clock on a Thursday night, we could not successfully snake the down pipe, and I had no idea who to call. I was concerned I'd be without a sink for the weekend. Found Milestone on line, reviewed the website, was impressed with its start up, Jessie's history, their ratings. I called Friday morning. By Friday midday, Luke, one of their plumbers, had already arrived. He was extremely patient with my questions, as well as our cats, who wanted to see what he was doing. An hour later, our sink was running, and he found a new aerator in his stuff that fit my faucet. Great service, great first impression. Thank you so much, Milestone.
After contacting several plumbers, Milestone was the ONLY one who responded. Showed up on time, very professional, knowledgeable, friendly, did the job in good time. And finally they were the best value. I would recommend them sincerely! Took the stress out of having work done. Thank you!
Brielle Brielle
a year ago
They were friendly knowledgeable and very very quick to come out. The service was fair and priced reasonably! They did job same day that another plumber said parts were back ordered for over a month! Lifesavers!! Thank you!!
Tramond Llewellyn
2 years ago
Luke was friendly and quick. Very happy with the service provided today!
I contacted Milestone to replace my broken hot water heater.
I worked with Scott over the phone who was very helpful & responsive. The water heater removal & replacement turned out to be a big/unique job due to the heater location. The plumbers were very professional & skilled while dealing with the unexpected circumstances. Although the job was difficult, Scott stuck with the original quote which I very much appreciated.
Overall, great communication & skilled, professional plumbers who did a great job!
Milestone is not your usual contractor. Jessie and her team are knowledgeable, prompt and wonderful to work with. We used them for a bathroom remodel a few years back and recently for a hot water tank service call. Alex did a great job of fixing a gas leak from our DIY repair. He was courteous and informative about what he was doing and provided options for service. Everyone needs a reliable plumber and Milestone is ours. We can’t say enough good things about them!
Mary Blomfeldt
a year ago
Great honest service.
I really appreciate Alex; he was prompt, friendly, knowledgeable and very thorough. He's the only plumber we've ever had who resolved the root of our shower/ tub drain issues. He kept me informed and consistently asked if I had any questions. Highly recommended!
Last week I wrote a review that was critical of Milestone Plumbing. It turns out that the company did try to contact me through email with instructions on how to fix an outdoor faucet that continued to leak. Due to the wonders of the internet it went into my spam file and I did not see it. Milestone contacted me by phone to further clarify the situation and promised to send a plumber to inspect my installation. True to their word the plumber arrived yesterday and solved the problem. I have a sales background and their effort in correcting my problem was exceptional. Customer service is so important that anytime it goes beyond the average and achieves the highest level of satisfaction it should be noted. Milestone has reached that level.
John Adrian
Alisha Getschow
a year ago
We have used Milestone Plumbing twice now for random household issues. They come out as quickly as they can, work efficiently, explain the issues so we understand and are priced well. I am satisfied and feel confident in using them for our plumbing needs.
Oliver Gonzalez
4 years ago
I'm looking at all the other reviews and I am trying to add something that hasn't already been said and luckily I can think of one thing I experienced working with Jess, CJ and Charlie; when we called them about our situation which was complicated, they returned the call and followed up right away with so much professionalism and information, I mean not to be mean with other plumbers but most of them didn't answer, didn't return the call or even worse they said they would show up or get me a quote and never did, but Milestone Plumbing helped us get our situation with the city taken care of, exceeded our expectations in every single detail, from the biggest details like cleaning after yourself to the big action items like sending samples to a lab to test for asbestos or scheduling the plumbing inspections with the city to make sure everything was correct. I can see that everybody that left them a review had a similar experience as mine, I wish there were more companies like Milestone.
Bob was great. He discussed my situation in detail that I could understand. He was a very nice guy, efficient, fairly priced. I called the morning of, and he got there by noon. I was so thankful, I was leaking water into basement. He also fixed my slow draining tub.
I will definitely recommend him and use him again. He will be in my phone favorites.
David Colon Jr
3 years ago
Andrew Wilson
2 months ago
Milestone is the best plumbing company. My experience was stress free from start to finish. The plumber showed up on time and got the project finished right on budget
Very happy customer and will definitely hire Milestone again!
Kathleen Rushmer
2 years ago
We thought Josh with Milestone Plumbing was very good. He repaired our powder room toilet for a reasonable price. He was professional, and very Covid conscious, wearing a mask and booties, and social distancing. They were able to schedule us in a couple of days, and he was on time. We would definitely recommend them.
Just moved into a 1926 bungalow very recently, and so I’m not surprised that I discovered a few things that need to be fixed... small leaks and drips. Fortunately, the seller provided us with a home warranty, and I contacted them. The resulting communication with Milestone’s customer service person was great and timely. Within two hours from my warranty claim, Charlie was at the house. He was courteous and professional, and obviously knows his stuff. He patiently answered my questions and even contacted the warranty place for me when I found an additional item he could take care of while he was on site.
I’m new to the Milwaukee area, so I would have had no idea who to use. Because of this great experience, I’m pretty sure I’ll know who to call next time!
Called Milestone plumbing & they were out to our office that morning! Dan was so friendly, nice, effiecient, quick & informative. Would highly recommend Milestone Plumbing. From the initial phone call to the service tech, everyone was very helpful & fast!!! Lakeland Family Dental
Highly recommend! Adam came out to a pretty complicated backup I had in my basement. It didn't totally clear up the first time he came out so they promptly sent him out the next day. He totally cleared everything up and didn't charge me for the extra hour of work. Adam also fixed another problem I had during the initial 2 hour service call and didn't charge me any additional for that either. They deal with some pretty complicated issues but it is clear they always do it with the customer's best interests in mind. Will be calling them again when I need something done.
My parents' toilet was leaking and need a plumber. I live in an apartment building so I did not know any plumbing companies. I did my search on google web and came across MILESTONE PLUMBING, INC. Read the reviews and gave them a call. THEY CAME EARLY!!!! GOT THE JOB DONE!!! CLEAN THE AREA UP NICELY!!! THE YOUNG GENTERMAN THAT WORKED ON THE TOLIET WAS POLITE, RESPECTFUL AND KNEW EXACTLY WHAT HE WAS DOING. Would recommended this company and will be calling them again if something goes wrong. Thank you for the peace of mind. :-)
Mark S (Mark)
4 years ago
Milestone is a great, customer-focused plumbing company. They pay attention to the details and all of the plumbers I have met (3 of them) are very conscientious. I'd recommend them to anyone.
After having a bit of a misunderstanding with the work needing to be done, we had an excellent experience with the customer service we received. Their generosity and over-the-top professionalism to assure us that they are serious about taking care of their customers and providing the best service around didn't go unnoticed. We will be happy to use Milestone in the future and highly recommend them just on their customer service alone!
We've had Milestone out to our home twice through our home warranty service. They have been great at diagnosing the problem and providing solutions. They are courteous, punctual, and skilled. We wouldn't hesitate for a second to use them again in the future.
Jess did the initial walk through and quote and she explained everything in detail. Charlie executed the plan and had great attention to detail. I would invite him back without hesitation! Katie coordinated the logistics quick and effectively. Thank you all....you're a great team.
They did a great job, I love working with local small businesses!
Our plumber was Jess and she was amazing! She was efficient, courteous, expedient and knows her job very well! We were pleased with her work(which was pretty extensive) and complete clean up. I would Highly recommend this company and the fantastic service Jess provides! Thank you, if you need a good, honest plumbing company who will not steer you wrong, give Milestone Plumbing a call. -The Diaz Family
Our basement laundry tub was replaced and a new faucet installed in the bathroom. Dan did a beautiful job and cleaned up after himself. The city inspector came today to look at the laundry tub. He was pleased with the work and said we used an excellent contractor. We’ve used Milestone many times over the past years and have always been happy with the work they’ve done.
MATHIAS OBERLANDER
3 years ago
Called us 45 minutes before arriving and was able to be there about an hour before appointment time. Was able to quickly confirm what we had thought was the issue and got it done in less time and less cost than estimated. Proceeded to demonstrate the fix. Very happy with how easy it was to set the appointment within a short time period and how quickly everything was completed.
Had Milestone in my home again.
They replaced all the drain lines in my house and installed a new laundry room faucet.
Their lead man on the job, Charlie, listened attentively to what I wanted done. He then very clearly and concisely, in laymans terms, suggested to me how they could most efficiently and completely accomplish my overall objective. Very professional, knowledgeable, and practical explanation. I had them proceed with every suggestion.
They began the work and I never saw them stop once other than to grab more tools or supplies. That really impressed me.
I've had work done by them twice now and if you could give a sixth star this company would definitely earn it.
Can't say enough about this company, their service level, competence, and professionalism.
Had a downstairs plugged toilet backing up into my shower.
Also had them repair a leaky shower faucet while they were here.
Their employee Luke was professional and pleasant.
Took care of both issues and was very good at communicating where he was at, what he was doing, and letting me know things that I could do to help prevent future issues.
Completely satisfied with the cost and the pleasant service.
Call them. You won't regret it.
.
Hillary Wessels
11 months ago
Super happy with my service from Milestone. Very knowledgeable, friendly and helpful - both the office staff and my plumber, Luke. Highly recommend!!
This place is the best! We've used them several times in the past and we've always had such wonderful customer service. Today, we had an issue with leaking water, and they were able to fit us between other appointments to find the cause of the leak and get it stopped. I recommend them to everyone!
Milestone has been working with me over the past 2 months as we update our 119 year old house. Jess is fantastic as are all of the employees. Whether it was Jess, Charlie, CJ, Katie or Luke all are professional, thorough and above all else nice and honest.
Laura Grace Peek
a year ago
So great! Plumbers are very helpful and do an excellent job cleaning up.
Jason Pinkowski
a year ago
We had Milestone come in to replace our water heater, replace piping from the water meter, replace both hose bibs, and rearrange the laundry area. The laundry area was a big job as it included capping a leaking drain, and increasing the size of an existing drain, as well as rerunning all of the water and gas pipe in that room to the other side.
From the beginning of working with Jessie to get a quote all the way through paying the bill, it was a great experience. The crew arrived always on time, kept me informed of what was happening at all times, and were always great to chat with. They left the place looking clean which was a challenge when you are jackhammering out a few spots of the basement floor.
I would recommend them to anyone, just as they were recommended to us.
Thank you for the great job!
Thomas Kondracki
a year ago
Morgan Wilbanks
a year ago
Both Charley and Jake did very professional work. I would highly recommend Milestone plumbing for all your plumbing needs.
Trenna Seilheimer
3 months ago
A big thank you to Allie (office support) and Alex (service provider) for their extremely prompt response to our outreach for new shutoff valves needed for our water line. They coordinated with the city for shutoff from the street and were on time, professional, efficient with their time at our house, reviewed the work completed, ensured all sinks/toilets worked, and the amount was less than estimate by over $100. Thank you very much for all your help!
We have used Milestone plumbing several times and every time they go above and beyond to be helpful. The owner Jessie and her team of plumbers and support staff have been so professional and kind. We had an issue with a sink, that they had to come and fix several times. It was not a plumbing issue it was a failure of the manufacturer's sink and they were awesome every time. We would recommend them for all your plumbing needs.
Milestone Plumbing installed a new toilet last week and it was a great experience! The installer, Luke, notified me when he was on his way, took every precaution to make certain that my home remained clean and undamaged, and worked non stop to remove and install the new commode. He was also the most pleasant workman I have ever had the pleasure to work with and even placed some caulking on my tub. I will certainly be using Milestone for any future plumbing needs.
I've worked with them several times over the last year. They always go above and beyond, have consistent pricing, and have managed to squeeze me in when needed.
Stephen Kolb
7 months ago
Another great job from Milestone Plumbing specifically Alex. Very professional, cordial and just a really nice young man. Handled our dishwasher installation and all the issues one would expect to have with an older house. From this and our past experiences we very highly recommend Milestone Plumbing - especially Alex!
Tracy Richardson
a year ago
Milestone was fabulous from the very beginning! I emailed for information and they allowed me to email photos of what I needed done in order to give an estimate via email. This saved a lot of time to be able to do it this way. They quickly made an appointment and the plumber was right on time. The main thing we needed done was to replace the utility sink and faucet due to a leaking faucet. The plumber, Adam, was amazing and actually went above and beyond (with our permission first of course) to rework my basement laundry area to make it so much more efficient and useable. My washer and dryer used to be across the room from each other and he took the time to reroute some pipes and get my dryer next to the washer with the doors facing the right way! He also made it so the washer empties right into the plumbing system instead of into the utility sink which is also super convenient and less messy. I was astonished when I got home on how good it looked compared to before. Thanks for the amazing service and for thinking outside of the box to improve my basement. See before and after photos! I totally recommend Milestone above any other plumber we have used in the past!
I have used Milstone before and been very happy with them. Today at noon I had to call about an urgent repair we hoped would resolve overnight, but alas did not. Our garbage disposal and sink were clogged up and the dishwater could not be run. They were not sure if they could get someone until possibly after the end of the day, but said they would try. About an hour and 40 minutes later the truck pulled up. I am happy to say all is working well and because they made the effort to get someone soon, I was saved the expense of overtime fees. Nice going guys!
Plumbing in a closet for a new washer/dryer combo unit. On time, well planned and executed, cleaned up site and professional service.
Michael Sama
8 months ago
Milestone was able to get out to us in a timely manner, and took care of the problem which in this case was my son flushing a toy down the toilet. Their people are always friendly and do a great job. I highly recommend them for any plumbing need. Thank you!
Milestone Plumbing to the rescue!
Our copper plumbing sprung a pinhole leak that sprayed water in our basement for about two days before we caught it! James from Milestone was the plumber on call, and he was terrific! He was thoughtful, considerate, and clean! James went to work fixing our leaking pipe and had it repaired in a very short period of time. He checked to make sure that everything was working properly before he cleaned up the area. James inquired if any other concerns or issues needed attention before he departed! He thoroughly explained what he did and showed us how he repaired the problem. Thank you, James and Milestone Team, for helping us!
Patrick Zeczycki
3 years ago
Thank you plumber Adam for another job well done! We appreciate your attention to detail: doing the job correctly and to code. Your friendly personality and absolute neatness in our home have not gone unnoticed, as well as your willingness to tackle all of our projects. Bonus that you are German Shepherd approved!
Jessica's crew of Kevin and Ron put the other plumbers I have used and refered to SHAME! Kevin and Ron called before the appointment, wore booties over their work boots and put drop clothes down everywhere in my home. They explained things very well from start to finish. I can't thank Jessica and her crew enough! I wish I could provide more stars for the service they provide myself and family.
Thanks,
James R Smead
Alex Palutsis
4 years ago
Milestone came recommended to me as I looked to replace my 90+ year old plumbing in my duplex and from start to finish was such a positive experience in dealing with Jessie, and ultimately Charlie who was the one who completed the project. Everyone I worked with at Milestone, from customer service to the plumbers, were incredibly respectful & courteous throughout the process and were extremely helpful in answering any questions I had regarding the scope of the work being complete. They were honest, candid and upfront about everything, and the attention to detail on making things were done right was evident.
I would highly recommend Milestone to anyone in the Milwaukee area in need of quality plumbing work, big or small. Happy to say I can rest assured I'm in good hands if plumbing issues come up in the future, and now have the peace of mind I wanted in our duplex.
From helping to answer my questions, to putting together quotes and completing repairs, the Milestone Plumbing team does a fantastic job! As a homeowner, it is often challenging to find businesses that complete projects at fair rates, and Milestone does just that! I have used their services for three jobs now and have been highly satisfied with all of the work that has been done. I have already shared my experience with friends/family and would not hesitate to recommend them to others that ask.
Thank you so much Milestone for sending Bob to help repair my downstairs shower. It has made such a difference. Bob came early on 1/18/19 and was knowledgable and quick. I would highly recommend your services.
Elayne Goldstein
9 months ago
This was the first time I’ve used Milestone Plumbing. Because of the outstanding experience I had with this company I am a lifer with this business. Luke, as the plumber who did the work, was meticulous and did an outstanding job. He was professional, knowledgeable and very customer service oriented. Thanks for doing a great job!
Nicole Markowski
4 years ago
I cannot say enough good things about Milestone! Jessie was so knowledgeable about all of the concerns we had and her staff was so friendly and helpful! We finally get to use our new fridge and our water pressure is out of this world. I would recommend them for any plumbing issues or concerns!!
Cindy Schulze
8 months ago
Excellent customer service and expert workmanship. Very satisfied customers.
Rodrigo Morice
a year ago
Milestone Plumbing is amazing!!
We received same day service before a holiday.
Josh & James were very professional, knowledgeable & friendly. They answered my many questions & concerns. Josh explained everything with the plumbing issue we were having & what they were going to do about it.
I would recommend Milestone Plumbing to anyone & would definitely use them again!!
Thank you Josh & James
I used this company when my water heater started to leak. The entire experience was fast, easy and thurow. The communication between my self and company was easy to understand and everything question I had was explained in detail to me. On the day we had the water heater replaced Kevin P was our plumber for the project. He was extremely courteous and polite. He put down drop cloths on the floors so that he wont track anything in to the house and even cleaned the water stain on the floor from the old water heater. We he was finished installing the water heater, he gave us tips on maintaining it as well as other pipes/fixtures in the house. I will be recommending this company to everyone I know!
They did a great job finding the leak! I’m a contractor and couldn’t find it. Can’t say enough about Milestone! Class act.
Erran Bennett
6 months ago
Fast, honest, professional and fairly priced. They Immediately answer when you call and appointments are scheduled quickly. Excellent follow up. Highly recommend!
Bryan Kujawa
10 months ago
Over 100 five star reviews for a reason, Milestone did a great job fixing our shower
Barbara Matzek
3 years ago
Scott Rondeau
7 years ago
Locally owned and family operated, Milestone Plumbing is simply THE BEST in EVERY way possible! From customer service, industry knowledge, professionalism, fast turnaround times to all service needs, on site thoroughness, pricing plus a PASSION and LOVE for the plumbing business, Jessie, Kelly, Kevin and the entire staff at Milestone Plumbing are in a class by themselves! Both my Mom and I have had recent plumbing needs that M.P. has serviced and I can say without a doubt my family will be Milestone Plumbing customers and fans for life! Like their tag line says Quality Conscious, Customer Focused...Every Job, Every Day, The Rondeau family can enthusiastically say, this IS Milestone Plumbing!!!!
Carl Munkwitz
3 years ago
Great service
Very happy with the response to my request for service and the urgency to do it. The technicians were excellent and the quality of work was superb. I will recommend this business to anyone needing a plumber.
Jessie is fantastic. Knowledgeable, dependable, professional, friendly. Do you need more adjectives? Milestone did a project in our basement: removed an old bar/sink/pipes; replaced pipes and toilet in bathroom, installed a vanity. Fixed something on our stationery tubs. A few months later we had them back to replace both the 1st and 2nd floor toilets that were old and poor flushers. Highly satisfied with their work, they were on time, wore foot covers, cleaned up their mess, prices were reasonable, easy to communicate via email. All aspects were excellent.
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