Denise Ballinger
7 months ago
I have had two outstanding experiences with George's Plumbing. First with the Owner George and second great experience with his Technician Nathan. I cannot say enough about the quality of their service, integrity of their work, exceptional experience with a variety of problems and the professionalism no matter what you challenge them with...Let me be specific, first, George was referred to me by a neighbor who is a full time real estate agent who often brings him in to service her properties. I had a major gas line issue that require the city to turn off gas to my home in the dead of winter. My 84 year old Mom and I were freezing in the house, honestly it felt warmer outside, LOL. George was book 5 weeks out with happy clients that like myself would only trust him to service their property. At the time I was stranger to him but he is very compassionate man. On the phone he diagnosis the problem and boy was right. He can within a day of speaking me, late in day after taking care of his clients. He was a pleasure to work with at the end of what had to be a long day. I called city shared with them what he told me and they could not argue the point, I demanded they send someone to my home before George left and thank God 30 minutes later there was Larry city. George made the repair and Larry approved it and we were toasty before they left. After the repair done the three of us swapped funny repair stories and I walked into my house and it was so hot I had to change clothes and Mom was begging me to turn heat down because she was roasting. We were so thankful that an honest business like George blessed with outstanding service. I will review Nathan under a separate review because I have probably exceeded the word count for a review. 😊 I cannot say enough about the outstanding service I have received from George’s Plumbing from both the owner George and his Technician Nathan. This time I would like to share my experience with Nathan he assisted me today with multiple repairs and installations at my home. Nathan did all the right things 1) After George alerted me that Nathan would be servicing my home today, Nathan immediately reach out to me, introduced himself, confirm the address detail and specified how soon he would arrive. 2) Nathan arrived on time 3) I had leaks going on in 1 bathroom and my kitchen and my third bathroom required the installation of a new granite top vanity sink that was replacing the pedestal style sink. The pipes did not line up and this is what I like most of all about Nathan. 4) Every step of the way Nathan shared with me what my options were and helped me make the best decision to not only fix the problems at had but in many cases improve or upgrade was original to my 20-year house. 5) Ultimately my improves required a few parts which gathered and even visited a near by hardware store to complete my repairs and installations in my Kitchen and two bathrooms. I am looking forward to having Nathan back to update my main gate valves. I learned so much from Nathan, who has a patient spirit, is exceedingly resourceful and is very thorough in everything he does. I have already reached to George to let him know I would like to have Nathan come back to upgrade my main gate valves. And before he left he re-confirmed his warranty for all the work he did to me and Mom. George’s Plumbing they Deliver and Stay Until the Work is Done!!! 😊