SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, 24/7 Emergency Service Available, Any Plumbing Service, Backflow Services, Bathtub & Shower Installation, Bathtub & Shower Repair, Blocked Drains, Broken Pipe, Catch Basin Cleaning, Drain Installation, Drain Repair, Electric Water Heaters, Emergency Repair Services, Faucet Installation, Faucet Repair, Garbage Disposal Repair, Gas Leak Detection And Repairs, Gas Line Services, Gas Water Heaters, Grease Trap Pumping, Home Plumbing, Hot Water Heater, Hydro Excavation, Hydro Jetting & Drain Cleaning, Installation, Maintenance, New Build, Our Plumbing Services, Pip Repair, Pipe Installation, Pipe Repair & Replacement, Plumbing Emergencies, Plumbing Fixtures, Plumbing Inspection, Plumbing Leak Detection, Plumbing Problems, Prevent Water Damage, Prompt Leak Detection Services, Septic Tank Services, Sewer And Drain Cleaning, Sewer And Water Line Repair, Sewer Line Repair & Replacement, Sink Installation, Sink Repair, Toilet Installation Toilet Repair, Video Inspection, Water Filter Services, Water Heater Installation And Repair Services, Water Heaters Tankless Water Heaters, Water Leaks, Water Meter,
Reviews
Professional Plumbing completed the installation of a whole new water mainline yesterday, March 9, 2023. This is our 33rd year at this location and I repaired the main line 3 years ago when the detected leak location was relatively easy to get to. Not so this time, as the leak was detected under a 6 slab of concrete at the front entrance to the house. Rather than repair a 45-year-old water line again, I decided to go all in and replace it from the meter, to the house, a run of about100'.
To start the process, I sent out requests for bids as well and asked members of our HOA for recommendations. Shane and Professional Plumbing was one of the companies that came highly recommended. On top of that, Shane was the most responsive and gave a very detailed quote, describing how the job was to be done, the materials to be used and gave me a couple suggestions for improving the current system.
Forwarning: Replacing a mainline is not an inexpensive proposition! However, the quote I got from Professional Plumbing was not only the best one I rec'd, it was also the most detailed and presented in a professional and timely manner.
Professional Plumbing showed up when they said they would and completed the job with absolutely no disruption to our daily routine...other than having to shut the old main line down while they tied in the new one, but we expected that to happen and planned accordingly.
Every person on that job was a delight to have around. None of them ever complained about having this homeowner looking over their shoulder. In fact, Shane encouraged my many questions and was more than happy to explain all the awesome equipment they were using. The entire process was well orchestrated.
When Professional Plumbing was done with the job, Shane took the time to walk me through everything they had done, where all the shut off's were located and where the additional shut off's were added. And, they replaced all the old gate valves and put in very nice quarter-turn ball valves! They even put an in-line shut-off going to an outside hose bib so I could easily winterize it.
All the holes and trenches were backfilled and smoothed neatly; you would hardly know they were even here.
I have had the opportunity to work with many, builders, electricians, plumbers, fencing companies, painters and installers over the years. I would have to say that Professional Plumbing is absolutely top-notch. Not only does Shane present himself well, but actually takes a lot of pride in the work he and his crew does. Shane is not shy about getting down in the trenches with his co-workers either. It sounded like they all enjoyed working together. From my observation, when they go to work, they put their heads down and go at it.
I called Shane on Sunday for an emergency service for a leak in a pipe, the location of the leak made a temporary patch difficult. Shane responded quickly, got a few pics from me on the issue and was able to provide me an ETA to arrive in about 2 hours and a quote for the repair. Arriving right on time, we quickly discussed the issue and I provided some suggested changes I wanted to make to the way the piping was setup, as it was already being worked on. Shane provide some feedback, we agreed on the plan and he quickly resolved the issue, keeping the work area clean, as dry as reasonably possible, and talked me through the finished result. High quality work, done exactly as we had discussed. In the evening I ran across a small issue, I sent Shane a note pretty late regarding it. Despite an important personal event to attend to, Shane responded first thing in the morning and was able to provide me an ETA to come back same day to check it out. As promised he showed up right on time and resolved the issue. Overall the work was done exceptionally, the communication was clear, and the willingness to quickly resolve a follow up puts Shane at the top of my list for any future repair needs. Highly recommend.
Before: Red pump pic
After: Blue pump pic
Erik ashlie-vinke
4 days ago
Shane was great and explained all my options throughout the process. A lot of the time when I have someone working at my house you just don’t get a great vibe. Shane however, was just an overall good dude and I knew I made the right choice once he showed up. Would definitely recommend him.
jennifer shelton
2 weeks ago
I am thrilled I found a trustworthy plumber in Shane & Professional Plumbing. He was incredibly responsive to my 1st call with questions and my urgent need. He was kind, personable and professional. I highly recommend!
Shane at Professional Plumbing helped out my complicated plumbing issues that other other company's could not fix. He left the job site clean and with a positive attitude. Thanks for the great experience. Would highly RECOMMEND THIS COMPANY
Jeremy Staples
2 months ago
Shane came out for some emergency plumbing work for us at our skilled nursing facility. He was on time, efficient, and performed quality work. I would definitely recommend using this business.
Yvonne Phillips & Ava Petty
3 months ago
Shane is a really nice guy. Super helpful and knowledgeable and 100% trustworthy. He did our repairs for us, explained the problem and process thoroughly and went in to fix it.
He is now our plumber!
Adrienne Hallstrom
2 months ago
Based on my previous experience with plumbers coming to fix various things around my apartment, Shane outshines them all! Quick, efficient & the drain is running perfectly a week later. He has a great vibe & arrived within 15m of his ETA. Need a Professional Plumber? Go with Shane.
Shane was able to diagnose and properly fix an issue that another company misdiagnosed. We are super happy with his work and will be first on the list next time.
Lora Bickford
a month ago
He was unavailable for my main water line leak, but still treated me with kindness and respect when discussing the problem instead of brushing me off. He also referred me to a good plumber who was available to fix the leak.
We had a weekend plumbing emergency, and Shane and his colleague were able to come the same day to fix our pipes and clear our sewage line. It was such a relief to have things back in working order so quickly! I'd highly recommend Professional Plumbing!
I worked with Shane. My experience has been that he is professional and very skilled at what he does. He took care of a nasty old drainage pipe leak and replaced it with something that will last for decades
Adam Villalobos
3 months ago
Shane came out when my water heater needed replacement and was able to figure out how to replace it and move it out of an awkward spot in a bathroom. He was on time, finished on schedule and did a great job.
Honghua Yang
3 months ago
Shane fixed my mistake in a DIY plumbing project.
I called up Shane on Sunday and he was able to give a upfront estimate based on pictures I texted him. Shane communicated very well and did the job super professionally! Highly recommend Shane!
Mike Lehman-Lyng
5 months ago
Shane is totally awesome and provided excellent professional service. I highly recommend using him for the specialized plumbing services he provides. He's the best!
Mike
Shane came to help me out with a sewage backup at the end of a long day. He was polite, conscientious, and cleared the clogged sewage line quickly. So appreciate for his help!
Highly recommend. Shane was great and I plan to have him come back for other plumbing jobs soon!
Mary Grace Long
2 weeks ago
Shane will arrive as soon as possible and he sticks to his quote. On both occasions I’ve hired him he showed up same day. Gets the job done!
Shane is the utmost professional and takes great pride in his work and making sure his customers get what they need. He's extremely reasonable, honest, transparent in his though process, flexible, organized, and detailed-oriented. He involves his customers in the process (as much as needed) to make sure everyone is on the same page. He helped us get out of a real bind and I give my strongest recommendation. I'll be calling him up when I need plumbing work in the future.
Easy to work with, responsive, gets the job done right and quickly. Will be keeping Professional Plumbings LLC’s business card for our plumbing needs!
Karl Jahnpak
6 months ago
Shane was quick to respond and promptly came out to review my issue and provide an estimate for the work required to resolve. He is a great communicator and completed the work to quality. I will be contacting Shane again in the future for help as needed!
Shane has been an excellent plumber for us, wouldn't dream of working with anyone else now. He has helped us on three occasions. 1st time was when our sewer line backed up. He found a tree root that had eaten its way into the line and obstructed it. He blew the root away with a high pressure water jet and got us going. He returned the next day to install an easy access pipe for future use ( had to dig like 4 feet down). Recently, he came to the rescue again when our sink drain line became clogged. He was able to, again, use high pressure jet to clean out the pipes and fix the problem. Great attitude and very responsive. Thank you for everything Shane!!
Jeff
Bruce McQuilken
2 weeks ago
Thank you very much for your hard work with my antique plumbing, everything now works! Great service! Worth every cent! We highly recommend professional plumbing!
Joshua Monuteaux
3 years ago
Shane from Professional Plumbing came to swap out my garbage disposal and he was the absolute consummate professional. The instal job is perfect and the conversation while doing so was friendly and stimulating. He came out once before and found (and fixed!) a leak that was so hidden that it should have taken a team of forensic scientists to find it, but he sussed it out and fixed it. I would not hesitate to recommend Shane and Professional Plumbing for any and all plumbing needs!
Kara Sokvitne
6 months ago
I could not be happier with the service Shane provided. He returned my call almost immediately and came out the next day. Some plumbers will not even come out for smaller jobs. I needed to replace the horrible and shifty plumbing under my kitchen sink that Lowes had put in during a remodel. He explained everything thoroughly, which I had already suspected due to many issues. He is a really nice and professional man. My only regret is that I didn't find his business sooner. In the future I will definitely call and recommend Professional Plumbing!
Dennis Harney
7 months ago
Shane of Professional Plumbing is a phenomenal plumber, and human being. Our water heater went out the day before New Year’s Eve. I called Shane around 10 am on a recommendation, and he worked his schedule so that he could install a new water heater for us that same day. He already had a full day, so didn’t arrive till around 4:30, but he worked his butt off in our weird crawl space, removing the old w.h. with funky hookups, installing the new one up to code, and keeping a good sense of humor the whole time. It was so generous of him to work late so that we’d have hot water through the holiday weekend. I can’t speak highly enough of Shane and the great experience we had with him. He’s a good guy, and a great plumber.
Reid Lazerlarsen
a year ago
Professional plumbing/Shane was so great! I actually approached him in a plumbing supply store parking lot asking him for advise. And just by getting a sense of his professionalism and demeanor and knowledge I just said hey can you please come over and put in a shower valve for me. And thats Exactly what he did in less than a few days he came over and looked at it spent another day rounding up the correct parts always keeping in touch updating me on what he was doing to help me. Then he showed up and installed the shower valve. I’m sure he had other clients but somehow he managed to schedule me in and get mine done in such a timely manner that now my shower is back on track to being finished. I couldn’t be more pleased or happy with a plumbing company. Thanks again!
X Z (Cassie)
6 months ago
We had Shane to fix the leaking sharkbites at 1am as he is the only available plumber with an outstanding review. I am grateful that we chose him! TBH, professionalism and patience might be found other where as well but his passion towards plumbing really impressed me: He is dedicated to making his work a masterpiece, an art. And I can prove it is true! Would recommend him to anyone who is looking for plumbers.
Torrey Luiting
5 months ago
Great service and a giant help sorting out a tricky outdoor sewer repair and replacement project. Got the job done! Added bonus Shane’s a nice guy to work with too!
As always seems to be the case, we had a plumbing emergency arise on a Saturday. We contacted Shane at Professional Plumbing and he was able to come assist within a few hours. He thoroughly explored our issue, explained our options, and repaired/replaced the needed equipment all within a few short hours. I would highly recommend Shane to friends and family and will call him again should any plumbing needs arise.
Jay Billings (JB)
3 years ago
Tl;dr: Shane completed a very difficult toilet installation without ever losing his great attitude. He's unstoppable!
I contacted him to replace a rear-outlet, low-efficiency toilet in the master bath of my condo unit with a high-efficiency unit. Rear outlet toilets are not very common and notoriously difficult to replace, which is probably why the old toilet was from the original mid-90s construction.
Shane managed to figure out the exact toilet I needed by referencing some pictures I sent. He went with the pressure-assist model, which provides a much more reliable and faster flush in high-rise buildings like mine. The rough-in of the model he bought precisely matched the old toilet.
The installation was indeed difficult -- the job ended up taking about 3+ hours -- but Shane never flagged or seemed discouraged, and he never gave up. Even though the rough-ins were the same, the upper screws were slightly too low and the floor screws slightly too short (and not very secure looking anyway), but Shane managed to get the new toilet installed into the wall and glued it to the floor with strong silicone glue to keep it secure.
He maintained a great attitude throughout and tackled each problem as it came, even when, on top of everything else, the new toilet ended up having a faulty tank. He returned the next day with and installed a new tank which worked perfectly.
It's clear he works hard to do his best for his clients. Once the install was finished, he tidied up and took away the boxes and other packing trash, as well as the old toilet. His rate is reasonable, and he more than earned it!
We were referred to Shane by our good friends when a pipe in our basement started leaking. Shane came over a few hours later and repaired (and upgraded) the section perfectly in record time. Very nice and responsive, look forward to working with him again in the future!
I was really disappointed. Shane answered my call and sounded great - asked for photos of the issue, which I sent immediately. Then - radio silence. No response by text, no calls, nothing. After two days I called again - again he answered, confirmed he'd received the photos, and said he'd been super busy but would call me back in 40 minutes to set up a time to come take a look. It's now been another 24 hours and nothing. I sent one final text saying just let me know if you're too busy - no response. Busy is one thing. Too busy to even say you got the message or that you can't take on more work? That's UN-Professional.
Fernando RIVERO ESQUEDA
3 years ago
Shane Rocks!
Shane works hard and his prices are competitive. He is enthusiast and loves his job. His work is perfectly done, quoting him “a master piece”. Thank you for your professionalism!
Riley Brewer
9 months ago
Shane absolutely saved us during a plumbing emergency. He answered my call quickly and came to our house in less than 15 minutes. He's professional and courteous and was very nice to my son who wanted to see how it all worked. He seems to really know his stuff and he got the job done quickly. Afterward, he helped diagnose a possible long-term issue, but didn't turn it into a big sales pitch so I'm inclined to call him to fix it. I definitely recommend him.
Alex (Sasha) Matyushenko
2 years ago
Our builder put several nails thru our pipes and caused a leak in our garage. Shane was able to come next day and fix the issue very quickly and for a very affordable price. Well done, will use again (well, I hope I don't need to :) )
Contacted the owner, Shane, regarding some clogged drains, he responded promptly, came over and got the job done at a reasonable cost🤗
Hana Hartman
8 months ago
My brother in law recommended Shane by saying “I didn’t know people like him still existed honestly, very grateful he’s around.” That’s a direct quote. I called Shane because our toilet was clogged and we couldn’t unclog it. He picked up right away and was at our house in 20 minutes. He spent 3 hours removing our toilet, clearing the clogged sewer, and installing a new one. He was friendly, funny, professional, great with our dog, and clearly passionate about his work and his customers. I had to leave the house before he was finished working and on my way out I told my fiancé, “whatever he charges, give that man whatever he wants. If he wants the tv, he can have it.” He didn’t ask for the tv, just a reasonable price. 10/10 would recommend.
Shane is one of those rare, genuine people that are so hard to find in this business. We had a major main sewer line backup and Shane was able to quickly come out and clear enough of the root backup to get our drains flowing again. The recommended follow up action to address the bigger issue was clear and fairly priced, so we had him come back out a few days later. Ended up being quite the job, requiring excavation, but he was able to completely clear the line of 20’+ or root intrusion to the main trunk. You never want to be in this situation, but the way Shane approached, and took pride in, his work and broke down how he was going to address the problem was second to none. We’ve had our experiences, good and bad, with many companies across many trades, and Shane stood out as the best we’ve worked with. He even came by the next day to fix up the landscaping that was disturbed by excavation. Highly recommend him for any plumbing job. We’ll definitely use him again in the future (hopefully under planned needs than emergent).
Brandon Biancavilla
10 months ago
Shane was prepared, courteous, and knowledgeable during the installation of our new water heater. Shane displays true passion and precision for his craft. Shane was welcoming of questions during the process, and looked beyond “just another install”. He was able to identify problematic elements from the previous install, brought it to my attention, and rectified these issues on the spot. Shane has my business in the future for my plumbing needs.
Shane replaced our broken hose bib and added a handy shut off valve so the pipe won’t freeze and break again in the winter. (Discovered in the summer that the pipe had broken in the wall). Shane is incredibly knowledgeable and a pleasure to work with. Awesome job, will definitely use again!
The main water line to my property burst and I called Profession Plumbing. The owner Shane called 811 for the utility markings, came to the property and provided me a written estimate, and completes the job the next day. He used a boring machine and installed the new water line underneath my driveway without disrupting the asphalt. He installed the PEX line with a sleeve for added protection, a tracer line, and a new shut off valve. He also installed a pressure reduction valve to reduce the psi from 120 to 60, protecting the existing inside lines. Everything done was quality work with photos provided for documentation. I will use Professional Plumbing for all my future plumbing repairs.
Professional Plumbing/Shane did a fantastic job installing our new water line. He's responsive, on-time, and professional. His communication is also great, and he finished the job on-time and there were no surprises with the invoice. I would highly recommend his services.
Amazingly responsive and professional. Was super helpful in explaining the problem and the fix and answering all the questions we had. Highly recommended!!
Shane is super communicative and was able to come fix our sink quickly!
Brendon Lehman
a year ago
I was doing a load of laundry and running the dishwasher at the same time and water started to bubble up in my shower, bath tub and toilet. As you can imagine I panicked?! I found Professional Plumbing via Yelp and was impressed by the consistent 5-star rating and numerous reviews from so many customers. I have found it rare that any business has such an impressive history. I called at around 8:00P and Shane arrived at my house within the hour, just as he said he would. He was quickly able to troubleshoot my issue and determined that I had a main drain break. He walked me through every step of the way and showed me the blockage / break via his camera system. The solution was very involved and required all new pipes and fittings under the house. It was a big job. Shane's communication was outstanding. He was easily available via phone and text. He kept me informed every step of the way and was very transparent throughout the entire job. I was very impressed by Shane's professionalism and direct communication. His pricing was fair and competitive. I did not feel he gouged me or took advantage of the situation even though he could have considering I had an emergency situation. I would HIGHLY recommend Shane and Professional Plumbing. His service was exemplary! He is a trusted, experienced professional with outstanding communication clearly setting expectations. Thanks again, Shane. Your number is saved in my phone.
Great work! The work with Shane went very smooth. I contacted Shane for a quote to replace laundry box, his price is very competitive compared to others. It’s very easy to setup an appointment according to my schedule. He kept me posted when he would arrive and also told me about the project progress, showed me his idea. He made everything clear and reasonable. I’m glad he didn’t cut a big hole on the wall while other companies told me that’s necessary. I would recommend him to my friends.
Scott Woltman
11 months ago
Shane came out within two hours of us reaching out to jet out our clogged line that had backed up into our laundry room. He was respectful and courteous, walking us through step by step what he was doing and keeping the area around the interior clean-out. Unfortunately, this job isn't done yet as it looks like part of our pipe is collapsed and needs further repair - the joys of homeownership. We will happily have Shane out to finish the job.
Shane was super friendly and responsive. While most other services were flaky about getting someone to to assess the repair for a quote (with a fee to come out) Shane was happy to ball-park the repair based on picture and a description on the weekend. He was on-site doing the work a day and a half later. Shane had to rethink the repair when the cast iron drain pipe turned out to be worse than expected. He came up with a new plan and finished the work quickly and to a very high quality. Highly recommended!
I woke up to water under my my kitchen sink- never a good thing! I called Shane and he gave me my options after seeing my photos. Within 24 hours of my first call, I had a new garbage disposal installed u see the sink and no more wet!! Thanks for the fix and thanks for making it easy!
Amazing plumber and super responsive! I know I can always lean on professional plumbing when I need help!
Thomas Davies
2 years ago
Shane was great! First trip out he installed a hot water heater for me. I got numerous bids and chose him for his professionalism, excellent communication and fair pricing. It was also refreshing to speak to the guy doing the work on the phone; no answering service, receptionist, or other person between me and the guy doing the work.
The many great reviews also helped in my decision. The reviews were not wrong. The water heater was installed quickly and no more leaks.
The second trip out, Shane installed a pressure relief valve and fixed a shower valve at a better price than I got from other plumbers.
I highly recommend you call Professional Plumbing if you need any plumbing service...you'll likely get the owner on the other end of the line if you do. Great pricing, great work and great guy! So hard to find exceptional trade's people; glad Shane is now my plumber.
Consistent with all the other 5 star comments, Shane did a great job for us. He came next day to quote a time sensitive project for us. His bid was competitive, I appreciated his upbeat professional attitude, and the knowledge he shared in his initial review. He was able to fit our work in the very next day (a Saturday) and got the job done well ensuring the other contractors on site weren’t delayed. It was a pleasure to work with him. We had another unrelated smaller job that we asked him to bid while he was doing the other project. He was able to come back just a couple days later to finish the second job as well. Glad to have a trustworthy plumber to call when we need it! Happy to recommend him!
Shane is very easy to work with, not to mention how responsive, professional and friendly he is. He has made the entire replacement process so easy for me and my tenants. I will definitely continue to work with him as well as refer him to any of my homeowner family members/friends I know for any plumbing services.
Rosie Shiri Wasto
2 years ago
Professional plumbing was just amazing! Shane came to repair my shut off valves in both the kitchen and bathroom. His quote was great and man was the work amazing! Also he showed up timely and was done quickly! I definitely will be using them again and referring him to everyone I know who needs a plumber! I recently had used several other plumbers and one of them completely ripped me off on top of not being dependable. Not going with anyone else ! Thank you so so so much for the awesome job done and the great price to do the work! Check these guys out!
Evette Ludman
7 months ago
Woot woot ! Shane came through the ice-Armageddon and fixed our burst pipe and we have water again! Super nice, worked quickly and was communicative throughout. We were scared we would have to wait until after Christmas …
Shane was impressive, respectful, cheerful and energetic. He answered the phone in the wee hours and came out when he promised -asap.
He is very hi tech and was able to assess my sewer problem with a camera, unblock and accomplish what he promised so I could get to work. He cleaned up after as well. I will definitely use him again and highly recommend him. He may not be the cheapest but you can breathe easy that he took care of everything in a safe efficient manner. He saved me from a huge disaster and not being able to use any water for fear of backup. Thanks.
Having a great experience the first time, I taped the business card to my cabinet. Christmas week I had a back up in my pipes and was relieved that Shane was around and came out FAST. I once again used Professional Plumbing to solve a problem permanently. Shane is able to assess and triage so that his clients don't suffer or have unsanitary conditions. He is a quick, effective and creative thinker and does not try to sell but instead presented me with options for repair of my blocked sewer pipes invaded by tree roots. I can't recommend this company more highly- they are able to show proof before and after of the job they complete with their hi -tech diagnostics. I will use Shane aain for future repair or remodel and recommend to my neighbors.
Howard Johnson
3 years ago
Shane fixed multiple plumbing issues in my home and was very prompt and professional. He came to our home immediately when our sink was backed up and he had it up and running within a few hours of contacting him! He wasted no time in helping us and I would highly recommend his company!
Elizabeth Valdez-Burgess
2 years ago
I am so pleased with the service I received today from Shane. He is knowledgeable about his business, takes the time to explain what is going on, and what he does to correct the issues.
Our tubs were backing up a little and water was leaking from the base of one of our toilets. Shane came out and did a camera inspection that I was able to watch. He explained how he was going to fix the root growth found. He also answered questions regarding installing a sewer liner and gave a quote as well.
I am very glad that he was able to come today, as I know that is not always possible.
We will definitely be using Professional Plumbing for future issues and work, as well as recommend them to others.
Thank you Shane!
patrick Levitt
a year ago
Shane was great! Called him up for a burst pipe that froze over the winter. He showed up within 48 hours, on time, and took less than an hour to get it done. He had a great attitude and was very friendly. Will be using him again for any other plumbing/water related issues.
Shane is very responsive and was able to fit my project in on short notice. He helped me remove some old gas hot tub equipment in my back yard and also safely cap the gas line running to the equipment. Showed up on time and got the job done quickly.
Highly recommend Professional Plumbing.
Michele Brown
2 years ago
NO NEED TO LOOK FOR ANYONE ELSE!! Excellent pricing: Professional Plumbing pricing was the lowest price from all the other three quotes I received. Great communication: Shane told me the whole process step by step and answered every last one of my questions. Speedy service: They came out bright and early Saturday morning to replace my broken main water line. Team got me back up and run in only a few hrs. Everything was put back nicely like they weren’t even there. Overall: 5 stars. Best plumbing company I’ve ever dealt with. Shane really knows what he is doing. I recommend them 100%.
Emilie Fournier
9 months ago
Shane was able to come see me within a couple days when my sink broke, and had the flexibility to come in the evening to replace my broken garbage disposal! Within less than an hour the problem was solved! Thanks for your good work!
I am so glad that we found Shane at Professional Plumbing. We had an awesome experience with Shane and his team, as they went above and beyond in helping us out with our clogged water pipe issue. They were knowledgeable, courteous, reliable, Professional and a pleasure to deal with. I appreciated his honest assessment of our situation and he patiently walked us through every step of the process.
I will definitely use them again and I highly recommend Shane to anyone!
Professional Service. Shane walked me through the entire process of the service and answered all of my plumbing questions throughout. Shane helped with capping and rerouting our dishwasher discharge hose so it was up to code. Very knowledgeable. Would recommend and work with him again.
Shane and his partner Drew offered me an experience that no other plumber has ever done in the past. I talked to many plumbers in an attempt to replace my water heater and the only one who not only gave me an estimate over the phone, but made me feel comfortable and answered my questions without hiding anything was Shane. His service was exceptional before and during the installation. Shane explained everything to me and included me as much as he needed in the entire process. He also brought so much positive energy that i actually had a lot of fun with this experience! I can't recommend him enough. And he was extremely flexible when it came to scheduling an appointment since I was having trouble obtaining a water heater. If you want a transparent, honest, hardworking, and fun plumbing experience, you should go to Shane and his team at Professional Plumbing!
We hired Shane to help us with a remodel at our home. We needed most of our pipes resized and the directions changed. He was loads of help and got it done decently quick and was super enthusiastic about it which was awesome! He installed a new bathroom sink, shower drain and rotated our toilet for a new bathroom. He also installed a new laundry system for us as well as a tankless water heater on the exterior of our house and everything looks amazing! He also made both our water and gas shut offs much easier to be accessed than they were before! Highly recommend Shane for any of your plumbing needs. There were some times when scheduling got a little off, but he was always responsive and very communicative. Working with him felt more like working with a friend than a random stranger, he was super friendly and fun to talk to while he was around doing hard work. He worked with us on a price and was very up front about everything which was comforting and great! The price was really good for the amount of work he got done for us. Definitely will recommend Professional Plumbing to my friends and family and will use them again in the future! Thank you!
On Sunday, our backyard faucet broke and would not turn off. We sent out request for a quote and Shane quickly responded to our request with a fixed price, all-inclusive, quote. He came the next day and replaced our faucet with a new one. He was professional and worked quickly. I definitely recommend them.
Shane is very responsive and his crew was great. Very professional and quick! Fixed the leak while installing a new toilet. Actually adjusted the bill down, when we didn't need them for a third issue. Will definitely use them again, as we continue to update the bathrooms.
Excellent work! Very honest, very professional, Shane did a thorough inspection and diagnosis. He made sure we knew what he doing, and why, and kept us informed on the status of our plumbing issue. Shane was prompt, reliable, and was great at communication. We would definitely use him again and have recommended him to several other people in our area.
I had a big toilet overflowed that flooded my basement. Shane came out immediately and looked at the problem. He spent a long time explaining what the issue was and how we could fix it. He ended up sending me a quote that was fair in price for materials and labor.
I had intended to go through Shane to fix the toilet. However, my basement ended up having to be ripped to the studs and I went through insurance to get the issue fixed. However, Shane was responsive, reliable, and patient. If I ever have any plumbing issues in the future, I will call him!
We called Shane at Professional Plumbing on Saturday morning over a holiday weekend needing help with an old gas water heater that quit Friday. Shane was a courteous, skilled, hard working pro. He was able to take care of our family that day and we had hot water by dinner. We will be hiring him again and recommending his company to friends.
Derek Anderson
2 years ago
Shane installed our new toilet and was able to fix a leaking shut off valve. He was very knowledgable and easy to talk to. Professional Plumbing did a great job and I will be using them again in the future!
I needed my PRV and main water shut off valve replace, Shane showed up to the job on time and got the job done quickly. He was very professional and did an amazing job explaining everything to us. You can tell that he really care about the quality of his work. I would definitely use his service again and feel confident referring his company to my friends and families for plumbing’s needs in the future.
Shane did an excellent job on my repairs. He was on time, professional and very nice. He showed videos and pictures explaining each task as we was working on them. I was pleased with how he cleaned up after the jobs were done. Leaving no mess or signs of him being here. (Loved it). I will Highly recommend Shane to family and friends. As for using his services again definitely will call him again. He is my plumber for now. The quality of he work was Great!!!!! New pipes and cleaned out very greasy sink. ( from previous owners). Very pleased. Call Shane for you next plumbing needs.
Our newfound & go to plumber from now on. He did not disappoint. We had a recurring slow water drainage issue in our kitchen sink in July. My husband did everything he could, bought a 25ft drain auger and also rented a 50ft auger from Home Depot to try clearing it up but couldn't.
After contacting many plumbers I chose Shane because he was able to give a reasonable quote and he sounded fair and honest in explaining what he thought needed done. Shane brought along a jet auger and a drain's camera. He was able to see and showed us what the issue was, a bad pipe in the crawl space that needed to be fix. He cleared the pipe for the time being until we find a time to get the it fix. Shane was knowledgeable, professional, and a trustworthy plumber. Thanks so much Shane!
Devin Garfinkle
3 years ago
I'm super grateful to have discovered Shane and Professional Plumbing! We had one plumbing issue which led to the discovery of another larger issues that Shane was able to troubleshoot and fix. He was responsive and communicated every step of the way through the job. You can tell he loves what he does and cares about his work and his clients. Plumbing can feel like a great mystery to me and I can rest assured knowing Shane is nearby and I can fully trust his expertise!
Shane was very thorough with the job at hand and made sure I understood all the steps he was taking so I could feel confident in his work. When we realized the block in the drain line connected to my kitchen sink/disposal was a larger issue than expected, he went above and beyond to get it resolved - including killing some spiders along the way which was very much appreciated 🙏🏼.
It’s hard to find reliable individuals who care about the work that they do, but who you can also trust to not take advantage of you. Thankfully, Professional Plumbing LLC is a company you can count on without any of those concerns. Will definitely be using them for any future plumbing needs.
Trisha Fridrich
2 years ago
GREAT company to work with for outdoor plumping/pipe issues. Reasonably priced, friendly, prompt and communicative.
I scheduled a call with them to discuss my problem on their website when I couldn't sleep in the middle of the night. The next morning at 9:30am Shane called me right on time. He was able to ball park the project over the phone.
He came by my house to review the estimate and sent me a formal estimate before the project - lower than expected!
He texted his arrival time on the day of (within 30 minutes of originally planned) and got straight to work. Shane and Drew were friendly, helpful, courteous and helped me address my problem.
I have a complicated system of french drain and storm pipes on my property and they cleaned them out and found the issue.
Would use them again in the future and you should too!
We had a leaky pipe in our shower drain and we reached out to Shane. He was responsive and thorough. He did a really good job fixing it for us and we will definitely hire him back! Highly recommended!
Debbie Lennon
3 years ago
I cannot say enough great things about Shane. He is such a hard worker with old school work ethics and professionalism. People and businesses like Shane are hard to find these days. We had a sewer emergency and Shane took great care of us and our home. We have already scheduled him to work on our other projects. We will only be using Shane and will always recommend him in a heartbeat!!!!
Talk about a great plumber! Shane came over very quickly, fixed it perfectly and could not have been nicer. Thank you Shane!
Shane has excellent customer service. He gave extra time to listen to our issues not only for the sewer but everything in our plumbing system. I would use him anytime if any need arises.
Jessika Skipsnes
a year ago
We had a bathroom sink drain completely blocked and I couldn’t clear it myself. I called several plumbers, and Shane answered the phone himself and was able to make time to come over the same day because it was an emergency. He came over that evening and worked hard to clear the clogged drain. We live in an old house and many of our sinks don’t drain very well, so we are booking him again to clear out more sink drains. We’re so thankful we hired him for the job!
James Shiri-Wasto
3 years ago
Shane!!!! This guy is amazing! Not only is he good at what he does, but he stays in communication with you through the whole process and is extremely professional!
We live in a condo and had an issue with our shower valve. Our management team required a whole bunch of paper work before any plumber could come do the work. Shane was on top of it! He kept me in the loop through the whole process of working with our condo management team and his insurance agent! Not too many people do that! So we are so grateful!!
He came over, got the work done and we finally got to use our own bath after almost a month!!!!
I recommend using Shane for all his services, He is by far the best!
Michael Paul Warncke
a year ago
I called for help with what was initially a sink drain blockage, but turned into a leak when I tried to fix it myself.
Shane was responsive during scheduling. He came over and was able to quickly diagnose the leak. He was able to fix the blockage and the leak, and explained to me the reason behind it and some more long term solutions I could try in the future.
The pricing seemed reasonable given the time, expertise, tools needed for the job, and result.
This was my first time for my leaking garbage sink disposal. I was nervous how and where to contact. This guy Shane is awesome. He replied me same day and scheduled for replacement the following day. He was so easy to contact and also did an amazing work. I would like to recommend him if you need a help in urgent. Thank you so much professional plumbing for your great work by Shane!
As my first experience having to call a plumber, I must say, I can't believe how easy Shane made this! He sent me a message before I even woke up for the day, asking for details. He was able to provide a quote based on additional detail and pictures I texted him. Then he was able to squeeze in my appointment that morning! Showed up to the house with a smile and ready to tackle the problem. Shane's energy was great - funny, honest, trustworthy, easy-going. The total bill was easy to digest, which is another plus. He's got a lifelong customer over here!
winfred Muthua-Redmond
9 months ago
Shane responded on the same day I reached out and solved the problem at hand. Very professional and pleasant. His prices are fair! I will definitely hire him again.
Shane was very responsive from quote to completion of our water heater project. He showed up on time and was ready to go. He takes his job seriously and enjoys the process of doing quality work. He knows that reputation is everything and does whatever it take to make your project great. Well done!
Angela Wachlin
2 years ago
Shane and his crew were very responsive when I called to have them fix an emergency leaking pipe under the house.
He made time out of his day to come look at our pipe, and got it fixed within less than an hour from the time that I had called him! We are so thankful for them and will definitely call for future needs!
Samantha Chin
2 years ago
I've had anxiety before about finding the right plumber to address plumbing issues in my house. I'm so glad I found Shane at Professional Plumbing. He is very professional, friendly, and knowledgeable. I greatly appreciate that he took the time to show me the root cause of my toilet leak and explained how he was going to fix it. I am also grateful he worked with a mask on and shoe covers the whole time, because I've had a plumber who came out during the pandemic and did not do the same. Shane is very thorough. He did an excellent job and cleaned up after himself. If you want to find the right professional plumber, you should definitely hire him!
William Shadbolt
2 years ago
One of our rentals had a blocked sewer line. Shane did his best to to unblock it but couldn't. His bid to excavate and repair was a thousand less than a competitor plus he waived the fee to unblock. It turned out that it was actually two blockages, not one which requires more excavation and another replacement section. He didn't charge us extra.
We appreciated the very quick service, fast estimate available online for approval and photos after the job was done. Would highly recommend him to other homeowners and landlords.
Michele Shiner
2 years ago
Shane was amazing! My tenant had an emergency situation with the bathtub backing up. I contacted Professional Plumbing late in the day on Monday, they were there first thing the very next morning! Hydro jetting was done on the sewer line, the tub still required snaking and I wasn’t charged anything additional! I’m definitely using Professional Plumbing next time I need any plumbing work done!
Rachel Warren
3 years ago
I would give more than 5 stars if I could! I called on a Friday morning after my bathroom flooded and Shane was at my house by Friday afternoon. Shane was absolutely incredible...he took the time to explain what he was doing, provided a short-term fix (cleared out some deep pipe blockage), and explained what needed to be done to fix the problem long-term. Shane took what was a really terrible situation and turned it into a positive experience. We will be going back to them for any plumbing needs in the future and I really couldn't recommend them more!
Shane and Drew were amazing! We had a previously installed Shower Spa unit that broke 2 days before we were moving out of state. Shane and Drew were able to remove the damaged unit, and install plumbing fixtures mounts the next day! Shane was also able to recommend someone to repair the wall (from the previous ShowerSpa mounts!) Shane and Drew were incredibly friendly and professional. I would highly recommend to my friends and family for any plumbing services needed.
Nathan Maltos
3 years ago
We had a leaky pipe in our garage so I gave Shane a call. He returned my phone call in minutes. He was able to fit us in the same day. He was running a little behind on the previous job but texted to keep me updated. When he arrived he assessed our leak, told us his plan to repair it and gave us a reasonable quote. He went right to work and before you knew it he was done and no more leak! The work looked amazing. Shane was super friendly and polite. We will definitely call again if we need plumbing help.
Shane and his team helped us out with a real tricky side sewer issue.
Professional Plumbing handled everything.
The problem was very hard to diagnose. It involved significant effort to fix, over multiple days of work using multiple other service providers. There was considerable excavation involved and managing the other service providers wasn't always easy.
The quote was reasonable and the work was done without real delays or disruption to our lives. The quality of work was high.
Shane and his team managed all of this with pretty minimal fuss, considering. They worked around our property, which is very challenging to access, without complaint or work on my end to accommodate.
We had some small setbacks and surprises but Professional Plumbing explained what was going on clearly at every stage. The level of communication throughout the project really stood out.
On top of that I found Shane and his team to be very courteous. They always asked permission to enter or access any part of the house, worked around our pets and plant beds, and even took our neighbor's concerns into consideration around rinsing and drainage. They also did a good job cleaning up when the work was done.
Side sewer issues are always a nightmare for any homeowner. Not only did Professional Plumbing handle the basics well, they also handled the weird stuff too.
After this experience I can say Professional Plumbing will be one of my first calls next time I need plumbing services.
Kurstin Stowe
3 years ago
Shane was very quick to respond to our request for plumbing. We were able to schedule something the next day. Our business was reliant of this plumbing work to, after having been closed for 3 months due to pandemic. Shane gave us a 2 day turn around, which allowed us to get back to work ASSP! Truly professional and quality work.
What a great experience I had with Shane! I was comforted from the moment he answered the phone. With 12 people in my house, I could not get my main waste line clog addressed quickly enough. Shane understood and slotted us in ASAP and kept me informed about his arrival time.
I am a curious guy, and Shane included me in the process as much as I wanted. He made sure I understood what he was doing and what was causing the problem. This went a long to give me comfort that he was honest and I could trust his suggestions.
I have some future plumbing needs and I will be calling Shane first from here on out. You won't go wrong doing the same.
Excellent service — Shane was responsive, showed up precisely when he said, and completed the repair quickly and to our satisfaction. Come here for honest and straightforward professionalism.
Before beginning work, Shane gave a clear evaluation of the problem and what he would do to fix it. Just like other high-quality professionals I've done business with, Shane is transparent and forthcoming with his knowledge and recommendations on all things within his expertise. I gained valuable opinions on this problem and other unrelated/unpaid problems in my home.
Shane was amazing ! I was so worried about a leak in my downstairs room, and he figured out it was the sink that was leaking upstairs. He also gave me tips about the piping problems that may occur in the future with the types of pipes in the house. He was extremely courteous and professional and gave me several texts to update me upon his eta time. I would definitely recommend this company and plan on using them again in the future!
Shane is quick to respond and very knowledgeable. He takes pride in his work and is a super friendly guy. He took time to explain everything he was doing clearly and helped us understand more about our own house for the future. I feel confident that if any future plumbing problems come up, he would be able to help resolve it quickly and professionally.
Shailesh kumar
2 years ago
I was looking for someone who can fix my main water line leak. I did number of bids and asked number of vendors and finally I chose Shane for fair knowledge about the proposed solutions and fair value for fixing the leak. Shane was very professional and effective overall and fixed the leak very quickly. I would use him again and again for my needs and would recommend others as well.
Matthew Bentley
2 years ago
We recently needed Shane's services when our drains began backing up into the house. We are SO glad we contacted him to come out and we absolutely see why Professional Plumbing has five stars. Shane was the consummate professional: on time, communicative, friendly, funny, honest, confident, and all with the skills to back it up. He and Drew were awesome from the beginning of the process to the end. If you are considering using anyone else, save yourself the time and trouble and simply call Professional Plumbing. Our household can't say enough how much we appreciate Shane and his work.
Mary Hutchison
2 years ago
I called Professional Plumbing to repair a toilet supply water valve that was no longer working and a toilet that was no longer filling. Luckily, Shane was available to come out the next day and fix all the issues. Plumbers are hard to schedule these days. I had texted him a photo of the toilet valve and Shane was able to diagnose what needed to be done. He texted prior to arrival and he had all the necessary parts to complete the repair quickly and efficiently. I will definitely keep him in mind for any future plumbing services.
Had a great experience with Shane. Was a simple job; just regular maintenance and flush on the gas water heater. Was very thorough and made sure to flush several times after the initial drain to agitate any sediment to get it as clean as possible. Would highly recommend and will be calling him again in the future.
Shane did a wonderful job on a plumbing unknown for a home that is anything but conventional. The plumbing is over 80 years old and the man came through like a champ getting everything in wonderful working order. Also quoted a VERY reasonable fee. There is a reason Professional Plumbing is a top rated plumbing company anywhere you look online. Professional, polite, reasonable and very knowledgeable. You cannot go wrong with Professional Plumbing. Thank you Shane!
Shane from Professional Plumbing called me within a few minutes of submitting my online inquiry late in the evening! He was at my property on schedule first thing the following morning to repair a burst pipe in the wall. I wasn't on site so he kept me informed through the whole process with pictures and estimates etc, found the leak, and repaired it within a couple hours to get the water turned back on! Pricing was reasonable but the best part was great customer service and no waiting...super responsive! I would definitely recommend them!!
We needed emergency help during a very busy time and they took care of us quickly and professionally. We cannot recommend them enough. Very good communication and excellent work.
Holy Cow. Talk about a great experience! With all of the rain recently, my stair drain was overwhelmed and water was flooding the basement. A few calls to plumber's and I was given wait times of up to two weeks. Then a co-worker recommended Shane and Professional Plumbing. Shane came out the next day, gave me a quick fix for my flooding problem(unclogged the floor drain in the basement) and described what would have to happen to fix the stair drain. No BS, and didn't even charge me for the visit :) If you want a straight shooter who will give you real answers and not try to sell you unneeded services, Shane is your guy!
Lettie Hobbins
3 years ago
We called Professional Plumbing tonight after we were unable to unclog the drain in our sink. We really wanted to get it cleared because the dishes had already piled up and the first company we called wouldn’t be able to make it out for a few days. I called Shane at Professional Plumbing after hours (approx 7 pm) and even though he had just made it home for the evening, he was willing to come over before the end of the night to help us out. Not only did he answer my call right away, he made it here within 30 minutes! He was efficient, friendly, and considerate of current COVID risks (masks, gloves, etc.). We also felt that the price was very reasonable, especially since we were asking for after hours immediate assistance. I would highly recommend using this company and we will call them again in the future!
We really like working with Shane. He does a great job explaining his process. He is clearly a craftsman at what he does and is a all around easy person to talk with. We have used him once and are scheduling another appointment. He has gone above and beyond and is a good person to know if you’re a home owner.
Shane is great at communicating what is going on before during and after the project! I had a driveway culvert vacuumed out with their awesome vactor trailer and some French drain lines jetted for general Maintenance. Chad and Drew did a great job and kept working on getting the culvert cleaned by using the jetter and vacuum multiple times. They kept going to clear it until i was happy with the results! 25+ years of dirt & crud didn’t want to come out easy, yet they persisted! Appreciate the service, and I highly recommend Shane and his crew!
If I could give Shane 6 stars, I would! We had a last minute issue with a clogged sewer line. Shane showed up late and stayed until after well after midnight to fix. Great service and delivered. We will be using him for a bigger project as well, as his sewer line and shower pip repair quote was more reasonable then some other companies we received quotes.
We were so incredibly grateful to have found Shane and his company. Kind, professional, attentive, skilled, personable, the services were performed at a great level of value and he explained the process every step of the way.
Our sink had a leak on Thanksgiving week and Shane went above and beyond to make sure our family would not be without a kitchen sink on turkey day. He also overcame obstacles outside of his control that I believe would have driven lesser companies to throw in the towel. Shane was persistent and worked down to the wire and quite literally saved our Thanksgiving.
Fantastic service given by a family man with on obvious good heart. If you have any plumbing troubles of any kind PLEASE look no further. You will not be disappointed and you will not find anyone better.
Deepti Potharaju
a year ago
Shane diagnosed the issue with our water heater super quick by looking at the pics and helped us replace the water heater in record time! He answered all our questions during and after the installation, and also gave tips to avoid mold formation. Huge thanks to him for his help, would 100% recommend his expertise!!
Brittany Jelani
a year ago
Shane was fantastic. Very responsive, thorough, good communication and within a day was out to help replace or water heater. He showed up on site with everything he needed to fix the issue, was transparent about pricing and friendly throughout. Definitely recommend to anyone in need!
Shane came to us in a pinch after we purchased a new home and had a number of plumbing issues right off the bat. He was able to solve our issues, and responded immediately as new ones came up. He has a passion for what he does and it shows through in the excellent work he does, I cannot recommend him enough!
Melissa and Aaron Lee
a year ago
I hired Shane to move our washer hookup and hot water heater, plumb in a tub and toilet. I appreciated his ability to start soon and I saw all his amazing reviews. I'm so glad I hired him. He does diligent, detailed work. He has a broad availability which I appreciated. As an owner operator he definitely puts his heart into his work and it shows. He went above and beyond to make sure everything was done at 110% I will definitely hire him again.
I was a real estate agent for a buyer who recently bought an old house in Seattle. The Seattle market in February was so hot that buyers bought homes without inspection. After buying the house, I hired sewer inspector and they found that an old drain pipe had collapsed. We've reached out to Shane, who got the best feedback on Google. The sewer repair work ended without a permit, but a neighbor reported it to the city and the city informed the homeowner to get a permit. The repair section was inside the perimeter of the house, and the repairs were shorter than the length needed to get a permit from the city, but the homeowner applied for the permit through Shane and he helped get the permit through, so everything went smoothly. The new homeowner and I really appreciate him working hard to help the permit issues after work finished and the balance is paid.
Shane has helped us with some very tough situations throughout the past year. I honestly don’t know what we would have done without him. His professionalism, quick response time, thoroughness and ability to get the job done correctly has been amazing. He is also very kind and caring. We will be using Professional Plumbing for all our plumbing needs forever!
Dyschelle Assenberg
a year ago
Shane was amazing. Arrived within the hour of us first contacting him. Fixed our issue quickly. We will definitely be calling him in the future, if we ever need plumbing services.
Shane inspected the sewer line for us at our new home and was extremely knowledgeable. He took the time to explain what he was seeing and his recommendations thoroughly which left us feeling very clear about what we were dealing with. Looking forward to having him and his crew do some more extensive work for us in the very near future!
I recently bought a home and was having issues with one of my toilets not flushing all the way. I was put in contact with Shane; he was communicative and flexible in making time to fit me on his schedule. He was efficient and fixed my plumbing issue within 20 minutes of his arrival!! Highly recommend to anyone who needs quality and efficient service.
Amy Doerzbacher
a year ago
Shane is a life saver! I have only one bathroom, so when toilet backed up from who-knows-where in the pipeline, I really needed quick attention to the problem. I called Shane in the evening. He picked up the phone right away and said he could be there first thing in the morning (my choice not to do emergency call that night). Shane showed up on time, diagnosed the problem with ease, and fixed it in a half hour. He is responsive, professional, and pleasant to deal with. I will be using him again for future projects!
Kathy Herrmann
2 years ago
Shane and Drew are fantastic! I woke up early this morning to make coffee and walked into my kitchen with water all over the floor. There was a big leak happening under my sink and faucet. I called Shane at 7 a.m. and he called me right back to find out what I needed. He scheduled Drew to come to my condo at 9:15 a.m. to fix the problem. We decided to replace the old, leaking faucet and by 10:45 a.m., Drew had installed my new faucet and fixed the leaks. It was amazing! They saved the day with their outstanding customer service, skill and professionalism.I highly recommend Professional Plumbing and will use them again in a heartbeat!
Claire Daddino
3 years ago
Shane and team are awesome. After our electrician struck a water pipe with his drill, I came across Shane’s contact info and he answered immediately and assured me he could swing by and fix our issue. Not only did he fix the issue quickly (<20 minutes to replace the pipe), he did a great job of explaining what he was doing and how it works. While he was here, I also took the opportunity to ask him about a different (non-emergent) plumbing issue and he was super helpful explaining how I could go about trying to resolve it myself (and save some $$$). Stand up guy. He’s very friendly, very knowledgeable, and was very easy to work with! I’ll definitely be calling Professional Plumbing next time I need plumbing help!
Shane answered the phone far past typical business hours and offered to come out after hours as well. We chose to wait and he was able to fit us in early the next morning, arriving on time and fixing our issue very quickly and professionally. We will definitely keep Shane's number for future plumbing issues!
Jeannie Gorman
a year ago
Shane performed excellent work to replace a kitchen faucet. He was clean, polite, and professional. He even went the extra mile to replace an additional fixture for cosmetic purposes. He takes great pride in his work and it shows. I unconditionally recommend this business.
Highly recommend Shane! He quickly diagnosed our plumbing issue and repaired it, however, beyond his technical ability (which is impressive), what I valued perhaps even more was his great communication, from scheduling, talking through the process of identifying the issue, and the repair solution. Shane is such a positive person, easy to talk with and is a good listener. I am going to recommend him to all my friends!
I called professional plumbing due to all the five star reviews and can confirm that this company is amazing. We had a really stubborn clogged sink that two other plumbers had already failed and/or flaked on fixing. Shane came out and fixed the (really weird) problem we had within 24 hours. Super personable, friendly guy who just wants to help people. You don’t see genuinely nice people like that these days anymore. Thanks a ton Shane.
Stephanie Castillo
3 years ago
Shane came to fix our hot water heater pipes last-minute when we sprung a leak and needed immediate assistance. He was informative, helpful, friendly and professional. I would definitely recommend him to anyone needing plumbing work done!
Nathan Thomas
3 years ago
It was about 10:30 PM when I came downstairs to find water gushing out of the back of our basement toilet. Water was filling up the bathroom and the hallway outside- we needed help right away. We posted a note on a neighborhood Facebook group and someone suggested that we reach out to professional plumbing – we are very glad that we did! Shane answered the phone and agreed to come to our house immediately, even though it was very late at night. He quickly diagnosed the issue and got right to work solving the problem- a series of root balls throughout our sewer line, creating multiple blockages and causing water to back up into our bathroom. Not only did he clear all the blockages, he also showed us what he was doing each step of the way so we were well informed. In order to access our sewer without having to remove our toilet and impact our newly remodeled bathroom, Shane found our sewer clean out. It was decades old and the cap was stuck so he cut it open and gave us an access panel to make any future plumbing work easier. Once the issue was resolved, he told us what we needed to do to address the situation long-term. He stayed until about 1:30 in the morning until the job was done. Shane was polite, professional, very open and transparent, and seemed to legitimately enjoy his craft. Definitely recommend!
Shane with Professional Plumbing just left my condo- he did a great job! I had a semi-emergency situation with a broken valve behind the toilet (forcing water shutoff). Shane was able to show up within hours, at a fair pre-determined rate. Fast, professional, courteous, check, check, check.
Once he was done he even helped my roommate finish installing the hot water line he was trying to run from the sink. Shane wasn't charging me by the hour, he was just willing to help!
I've used other plumbers before, but Professional Plumbing will be my first call next time!
Elizabeth Volk
2 weeks ago
I am so glad we hired professional plumbing, all was fixed efficiently, and for a reasonable price Thanks
A improperly installed shut off valve on our toilet started leaking and wouldn’t stop. Called Shane and he added me to his already busy day! He was very knowledgeable and professional, replaced the old valve and hose with new ones, how they should have been done to begin with! Highly recommend calling him for all your plumbing needs!!
Elijah Harrison
a year ago
Shane at personal plumbing is fantastic. We returned from a long trip late on a Saturday night, to find a pipe burst. Shane came over at 8pm at night and had it fixed and is back up and running so quick it made my head spin. I'll add that he is friendly, knowledgeable, timely, and reasonably priced. I highly recommend this business.
Besides doing exceptional work, Shane is a friendly, honest and reliable professional. He charges reasonable prices and helps problem-solve. I highly recommend him and will use him again myself when the occasion arises.
I had a Pressure Regulating Valve installed and the work was top notch. Shane and Drew were amazing to work with because 1) they were honest and transparent in everything they did 2) they treated me with respect and allowed me to view my options before they performed any work and 3) I felt like they truly had my best interest at heart while providing an extremely quality product. I will make Shane and his team my go-to plumbers.
Brandon Tabangay
3 years ago
I highly recommend Shane at Professional Plumbing for all your plumbing needs! 2 weeks after purchasing a remodeled home, our sewer pipe collapsed, backed up, and then flooded out our utility room. Shane came to our rescue and helped make a super stressful situation as easy as possible for us. He spent the better part of 3 days digging 10 feet down in our yard, replacing a good 8 feet of piping and shot a liner about 20 feet back towards the house effectively giving us a brand new sewer pipe from the home to the city line. Shane is very trustworthy, responsive, and worked with us on the pricing. He educated us thru each step he took to get the job done, so we even learned a great deal from Shane in the process. He did such a great job, I asked him to come back and optimize the piping (water and gas) in our utility room, which he knocked out in a day. Shane is such a great guy, and we consider him a friend and our plumber for life.
We just had Shane come out to clear our tub drain. We have 60 year old plumbing still in place in most parts of the house and I was afraid of damaging the system if I made a costly DIY mistake. Shane and his partner were able to come out on the same day that we made the call, solve the issue quickly, and gave good advice about steps that we could take to solve this particular issue permanently. We will be using Shane/Professional Plumbing LLC again when we decide to re-plumb parts of the house. I highly recommend this company for its fast response, professionalism , and knowledgeable tradesmen.
I simply cannot say enough good things about Shane. We've worked with him twice and both times he's been able to get to us within hours of calling. He's great about communicating his ETA. He stuck with us through our most recent clogged pipe issue until it was resolved near to midnight. This entailed him having to return at 9 pm on a Friday evening to address an issue that became emergent. And, he is as fair as he is responsive -- he'll tell you straight up what he thinks you need and you never get the impression that he's trying to do work that doesn't absolutely need to be done.
Shane was very polite, professional and looked out for our best interests and preformed above and beyond our expectations. I would not hesitate to call him again. Thank you for being there for our family.
Joseph Jraitiny
2 years ago
We sent out a bid for the replacement of our outdoor water line between the house and meter due to a leak. We didn’t know where it was, just that it was outside. Shane reached out immediately, showed up the next day with a more than reasonable quote, and got the whole job done in one day later in the week.
Him and his crew were professional, wore protective gear, and made sure to explain all the changes. We modernized the outdoor plumbing, and once the new pipe was drilled through and connected, the water leak module stopped spinning, and we were all set. The water company was also here and remarked at how “good of a hookup” Shane and his crew did in the house.
Certainly not the easiest job, having to break through concrete in the garage, but we are ecstatic with the work and communication we received from Shane and his crew. Highly recommend to anyone for their plumbing needs.
Corey Richardson
2 years ago
Had a leak coming out of my garbage disposal outlet and started calling around to different plumbing businesses. Shane was very responsive and professional. Was honest and repaired the pvc pipe versus replacing the whole garbage disposal (which another company said I needed to do) which saved me some money. I highly recommend Professional Plumbing and plan to use them next time I have any plumbing repair needs.
This could not have been easier. My garbage disposal was leaking and needed to be replaced. Shane returned my call same day and was here the next morning right on time. He had the repair done quickly, left with the old unit, charged his flat fee was gone within 30 minutes. Highly recommend.
Jaime Hoffstetter
3 years ago
I really appreciate how fast Shane was able to respond to our flooding situation. He was able to fix some drainage issues and give us some tips on other things we can do in the future. He was very responsive to questions and was great at communicating with both me and my husband. I would definitely call this company again (although hopefully I won’t ever need to)!
We had a leak in one of our pipes, before contacting Professional Plumbing we called another company. They never called us and only communicated with us via text. We were back and forth with them for a week. We were not happy with their customer service so we decided to call Professional Plumbing. Shane with Professional Plumbing returned our call within 2 min of us leaving him a message, came to our house 20 min after our conversation and fix our leak in an hour.
He was professional, friendly, clean, fast and accurate. He did a great job with an affordable price.
If you need someone to call with your plumbing issues, please call Professional Plumbing and you will be taken care of.
Shane responded to my inquiry and was able to quickly diagnose a problem in our dishwasher that was causing the air vent in our sink to spew water. He did not charge for the service and recommended an appliance repair business that could fix our dishwasher. He was fast and professional.
Shane came out, located our drain pipe line, and provided professional advice. He is our go-to plumber from now on. His love for his profession shows and he is extremely knowledgeable. Please contact Shane for any plumbing needs. His quote was right and he's honest and trustworthy. So needed in this profession as others are just trying to get paid and don't care for work relationships.
I called Shane on a Sunday morning, beside myself, very stressed about my predicament. Shane was very calm and walked me through the entire process of what needs to be done. It was very helpful getting an estimate on the phone. Knowing before hand what to expect helped alleviate my stress and anxiety. Shane was prompt and again walked me through process which I appreciate. After assessing the work area and floor plan he found ways to do the work with very little damage to the walls which helped with cost. I most definitely will call upon him again and highly recommend Shane for all plumbing repairs. Thank you so much. You turned a very stressful situation to a positive experience.
Ever so grateful.
Over the course of the year, Shane has worked on numerous units around the apartment building I live in. He has been nothing but professional, kind, honest, and attentive to our needs. He goes out of his way to make sure the job is done well & correctly.
He has replaced toilets, hot water heaters, fixed garbage disposals, and replaced pipes. He explains to you everything he's doing, why he's doing, and allows you to ask as many questions as you need.
Shane has been a great advocate for everyone in our building, explaining to our landlord the importance of fixing things before they become a problem. I highly recommend his services!
We called Shane on a Saturday evening and he had our garbage disposal swapped by 11am Sunday! He had all the parts to fix in under 30 minutes and also made sure cords were tucked so we could use the cabinet space for storage. He showed us the corrosion in the old disposal and explained the lifespan of the unit we had prior. He wore a face covering during his visit and provided an all-around excellent experience. Would highly recommend if your disposal is humming like ours was to give him a call!
Kathy Guiberson
3 years ago
I would like to commend Shane and his team at Professional Plumbing for the great job they did installing a new sump pump, drain line, and French drain under my house. The entire team was professional and courteous, and took great care to make sure the job was done properly and thoroughly. I highly recommend them.
My tenant notified me the sewage pump start to make weird noise. I did some research for plumbing job on line. My six sense told me that Shane is the right one for my job. As I am out of town and can not come back during the lockdown period, I need to find an honest and professional plumber to fix the pumps problem. We had a good communication of the part and repair proposal on the phone. When I suggest to add an additional fitting to anchor the pipe, he understand my concern and feel pleasure to come back to add on. I am confident his work is professional without shortcut. I will definitely need his help again in the future.
We had a clogged pipe that backed up and flooded our floor the night before New Years Eve. Shane picked up when I called after hours, and happened to be in our neighborhood. He stopped by that evening on short notice, fixed our clogged pipe and was on his way, leaving me (and my house full of visiting relatives) extremely happy. Approachable and very easy to work with. Knows what he's doing and cleans up afterwards. Highly recommend!
While putting in some new bathroom flooring, we discovered a problem: our ancient toilet had a rusted, nasty-looking connection to the drain that seemed destined to fail in spectacular fashion. Re-installing the toilet was a hard no because there would be a gap between the toilet and the rusted, nightmarish drain pipe. Not ideal. My husband, who is pretty good with home repairs, took one look at the toilet flange and noped out of there. Enter Shane and his crew. They did an expert repair of the toilet flange, cleared out the rust, assembled and installed our new toilet out of the box, caulked around the joint, cleaned up and were done. Worth every penny. Shane's sunny, positive attitude and honest pricing is a huge plus as well. Simply put - he gets the job done with no drama.
I'm not big with reviews.. but Shane the master plumber was literally a scientist the way he was able to describe and articulate the situation at hand. He was very timely with his work, clean, honest and genuinely a great person. Thank you Shane!
Shane came and replaced a section of sewer pipe and added a clean out. His work was impeccable, clean, and done in a timely manner. I will definitely hire him again for any future plumbing needs.
Katie Guiberson
3 years ago
Shane is very helpful and responsive. Not only does he help with my home but he helped my parents with a terrible flood in their crawl space.
He came out very late and crawled through nasty conditions to resolve a ineffective sump pump drain.
We can't say enough about his positive attitude and work ethic.
I called Shane for a drain cleaning that needs to be done sooner than later. Shane was very helpful from the beginning to the end. He tried his best to fit us in his busy schedule, provided clear & reasonable quote, and completed the job exactly as he promised with quality and speed. Impressed with his hard-working, speed and efficiency.
It is very hard to find a really quality plumber these day. I am glad I found Shane the professional plumber. He took about 45 minutes to do set up, replace kitchen faucet, and install garage disposal when I took 30 minutes to take out just garbage disposal. Since he is a quality plumber it is worth it to pay the bill when it felt a little bit high on bill price.
Shoutout to Shane and his helpers, we decided to remodel two bathrooms and needed someone with Shane’s skills to navigate the complex relocation of multiple fixtures. He was very professional and a breeze to work with. I would highly recommend Shane and will consult with him on future projects.
Cara Lowrance
2 years ago
We booked Professional Plumbing after we discovered a leaky pipe in our crawlspace. The leaky pipe happened at an inconvenient time and the owner was able to meet us quickly. We received the bid on the same day.
New plumbing is not the most glamorous home update, but my partner and I feel good about our experience with Professional Plumbing. Shane and his team did an excellent job explaining what we needed to replace, why we needed to replace it, and the process was very transparent and easy to understand.
As young(ish) homeowners, I think we look like fresh meat to most of the contractors that have sent us bids for our other various home update projects (window replacement, interior/exterior paint, drywall, electrical, landscaping), but Shane treated us fairly. He was respectful and mindful of our budget. I did not feel like I was listening to a sales pitch. There were not any hidden fees or changes in the game plan after the project started. We feel confident that we recieved a fair deal and a fair price. We recieved bids from multiple plumbers.
I want to add that all of the employees that I interacted with during the project were extremely professional. I work from home and I felt comfortable having these guys around all day. Both employees (Michael and Zack) were friendly and I could tell they were working hard. They kept the conversations between employees work related and it was not disruptive to my work day. The crew followed Covid safety procedures.
To sum it up in one sentence --- We are happy with our project and would reccomend Professional Plumbing to a friend or family member.
Kristie Kauerz
2 years ago
2021 started with a flooded basement, of undetermined cause. Shane not only answered the phone (a small start, but a critical first step), but was able to come out that same afternoon. He worked to determine the cause, communicated regularly with me, and had the problem solved the same day as my call. He is professional, easy to work with, and thorough. Highly recommend!
Shane was very professional and fixed the drainage pipe leak that other plumber couldn’t fix. Very prompt and responsive to messages.
Contacted Shane (from FL) to set up a direct gas hook up for our outdoor grill. Communication was great. Installed gas line just prior to grill coming the following day. Took the time to show us what he did and explain shut off valves etc. Nice to find someone who keeps appointments and takes pride in his work.
Another great review for Shane here. He offered to show up on a weekend to complete a non-emergency replacement of a kitchen faucet. He let me furnish my own parts, and did the work in roughly an hour.
Couldn't ask for better service. Look no further for your next plumber.
If you need a quick summary, the work was done in a timely fashion and seems to be holding well -- 5 stars. If you want more detail, read on....Last Saturday evening, I'm greeted by a hissing spray of water as I open my kitchen door. Upon inspection, I see that the galvanized steel stem for my water spigot (from the Truman administration) has developed a pin hole, and my front yard is getting drenched. After turning off the water at the meter, I furiously work my phone and determine that Shane's biz has the highest ratings. I call, and he answers on the second ring. I explain the situation and make arrangements to have him come out the following morning. From there, it's all very easy. He arrives on time and after some light/moderate trenching and a run out to the supply store, my pipe is capped, and I'm back in business. Quick, efficient, professional and done right. I'm very happy with the results to date and will certainly call Shane again when the need arises.
Kim Joe Ewing Roberts
2 years ago
Called Professional Plumbing early Saturday upon discovering our side sewer had backed up into our basement. Shane had been planning on taking the day off after working 41 days in a row, but understood my predicament and came right over. He used a scope to quickly discover the location of a large root ball, then used a water jet to punch a hole through it which allowed the water and sewage to drain. After scoping again, he used several nozzles in succession on the water jet to enlarge the hole as much as possible, checking progress with the scope each time. After concluding the pipe joint itself was damaged, he suggested relining much of the piping after replacing the pipe sections at the compromised pipe joint, but also promised that I would have ample time to have that done before the root ball caused another blockage. From watching him work and hearing his explanations to my many questions (as well as to those of a neighbor with whom I share the side sewer), it was clear Shane a) loves what he does, b) is very competent and experienced, and c) wants the customer to be happy with his work. Finally, his price was very reasonable, especially considering this was emergency work on a weekend. I am a happy customer, and am looking forward to having him do the replacement and lining work.
Melinda Skogerson
3 years ago
Shane was on time, professional, accurate in his assessment of the problem and very fair in his pricing. He kept the work area safe and left it clean. I highly recommend him and am gratefully for his added service, at no charge, after the initial service call. He is the best !
Ellice McDaniel
3 years ago
Professional plumbing came to my rescue and I'm forever grateful! I recently moved into a new place and had a massive toilet malfunction. So I called on Shane at Professional Plumbing and he came out to fix my potty problems. Most of all, I appreciated how clearly he explained my options and his speedy repair work. If you need any plumbing help I reccomend you giving him a call. You'll be impressed by his great work.
I’ve been working with Shane for years now from projects that include new toilets, fixing clogged drains, to a new water cut-off valve, piping, and a new bathroom soon, to name a few. He has always been quick to respond and schedule, and always entertains my sometimes obvious (maybe dumb) plumbing questions. It’ not always easy to find a plumber that won’t try to up-sell and upcharge you, especially in an emergency, but that is not the case with Shane. He is honest, communicative, punctual, and clear about what is needed and what can wait. Always a pleasure working with him; I highly recommend calling him for all of your plumbing needs!
Regina Chestnut
3 years ago
Shane was a true professional. He took all the proper precautions at our home due to the pandemic. He made sure to resolve the leak we had before he left. We would highly recommend him and will call him if we have any problems in the future.
Joel Hamilton
2 years ago
We had a clogging issue in our sewer pipe. Shane and team quickly diagnosed that there was a root that made its way through the pipe. They were out the very next morning and finished the job that day. They are extremely professional and experts at their craft. I will be a customer for life!
Andy Harrington
10 months ago
Shane and his partner fixed my gas line with ease and were fantastic to work with. Whenever I need a plumber in the future, I will contact Professional Plumbing.
I had originally called out another plumber who showed up unprepared with no camera and wanted to dig a bunch of concrete and dirt. I called Professional Plumbing and they made it over in a couple of hrs and we’re able to fix the back up from the roof with no headache. Shane was very informative during the whole process and talked me through everything every step of the way. He also offered a discount because he felt bad I was overcharged by the first company. I hope I don’t have any plumbing issues in the near future, but if I do I’ll be calling Professional Plumbing first.
I have Shane come out as a subcontractor and help me run some new PEX piping for a bathroom renovation. He came up with the brilliant idea to add a warm water angle stop to supply the the bidet behind the toilet. He was quick and efficient and I would use him again.
Our sewage backed up into both bath tubs days before Christmas! I looked up plumbers on line and called a few. Shane came out that day and hydrojetted the main line to the street. It was completely blocked up. Everything tested and looked good, but backed up again right after he left, he came back within minutes and checked the branch lines and fixed that too. No problems since. He was friendly, professional and showed us what he saw on the camera. We'd call him again.
Shane came in to our home early in the morning fix a difficult plumbing issue. He is solution oriented and a great problem solver! His knowledge and know-how showed. We will use him as our primary plumber from hear on out!
Shane is very professional (hence the name) and was also very upfront about both cost and schedule, which I really appreciated.
When it came to the actual work, he knew exactly what to do and talked me through the whys and hows.
Not only will Shane be my go-to plumber to call, but I'll also refer him to anyone who asks me.
Mary Grace Long Photography, LLC | the PORTRAIT POEM
3 years ago
I spent 2 days teaching myself per YouTube how I might fix my getting slower by every dish washed kitchen drain. 5 snakes and one hose and bladder run later I gave up and googled and found Shane on a Sunday afternoon. What I appreciated right off was his person first answering the phone, then answering my questions from the get go. I got the sense he was trustworthy and not trying to sell me. He texted correspondence with me a few times as I tried to sort. After one final try I called him back; he arrived the next morning and had my drain a flowing in 30 minutes!
I called around to find the best rates for a plumber when our disposal broke and not only did Shane have the best rates, he was also at our house within 2 hours with a new disposal. Work took 30 min and new one works great!! Will be using again in the future!
Shane is our go-to when it comes to plumbing services. He assisted us in an emergency sewer situation, then later fixed our shower line. Professional, timely, and affordable. Can’t beat this value!
Shane will be my go-to plumber for any plumbing/draining requirements going forward. He understands the trade thoroughly. I hired him to detect a leak. He has all the tools, patience and courtesy to get the job done. Sometimes a job takes longer than expected, Shane did not rush. Bonus, he cleaned up the work area constantly.
Lauren Cutler
3 years ago
Our toilet was leaking so contacted Shane based on good reviews. He was very responsive and had a spot open the next morning for us. He took the time to explain everything he was doing and what the problem was. Friendly, professional, professional, and reasonable rates. Definitely recommended.
Called after we saw our basement bathroom was overflowing. Shane came same day! Provided text updates when on the way and after arriving explained what he was doing and all the steps along the way. He was transparent and respectful. Glad we found his company and will definitely work with him in the future.
Had a wicked clog in our kitchen sink. Worked on it for a couple of days before giving up. I called Shane and he had an opening the same day. They got our sink totally clear after battling for a while!
He also gave us some helpful information on preventative care. Would recommend!
Fairway Village II
3 years ago
We called in the midst of the record-setting monsoon rain to have some of the drains cleared out in our condo complex. Shane came out right away, was friendly and professional, and efficiently took care of the problem in no time. We wouldn't hesitate to call him the next time a problem arises.
Nothing short of a Christmas miracle, 45min from call to problem solved. I had a washing install with home Depot go sideways so I had to find a plumber asap. I went to Yelp and gave Professional Plumbing a call. They answered, we texted info, and Shane was there in no time repairing/replacing the shut off valve for the cold water line. Done! Amazing! Thank you!!!!
July 2021 update: Found myself in another water/plumbing situation and immediately texted Shane. The situation ended up resolving itself (my unit wasn't the source of the water pouring into my downstairs neighbor's condo), but the fact that Shane was just a text away and responded so quickly was VERY reassuring.
Responded quickly at late night for my emergency request, and showed up at my place within 1 hour, which saved my house. We spent a couple of hours trying to locate the leak as it was so tricky, Shane walked me through all the details needed to help me understand how plumbing connected, although it turned out our refrigerator was the troublemaker. Working with insurance, GE appliance, drywall guy now to get it straight. So far everything is going smoothly
Shane was super professional and great to work with! Will use the company again!!
Shane did an outstanding job with multiple small projects and then finally the big sewer line replacement. He made the process as painless as possible and his work ethic and attitude are second to none. I wish other tradesmen were as professional as he is. I highly recommend this company!
Jarred Chamberlain
2 years ago
Highly recommend Shane. He does great work and is incredibly knowledgeable. I appreciate that he takes the time to walk you through the issue and solution, and will even let you watch the repair if you are interested. Really nice guy and fun to talk to as well. This is our first home and appreciate having Shane as a trustworthy service provider.
Michisuke Kawamura
2 years ago
Nevertheless of midnight of weekend, Shane came to the site with big smile and found cause and resolved the trouble in minutes. In addition, he explained the true cause with detail and clearly. I think I met real professional who background with skills and knowledge. I really recommend him for take care of the plumbing issue and trouble. Thank you soooo much!!
Shane was great. He showed up when he said he would, he worked fast, cleanly, and efficiently. And he was downright pleasant. He took on a couple of tough jobs with unexpected twists and got them done faster than I expected. I'd gladly use him again.
Shane came out to our rental property this morning. We asked him to change our valve for dishwasher connection to a valve with water shutoff and air gap as required by home depot delivery to install a dishwasher. When he took a look at the valve, he told us there is nothing wrong with our current setting. He even talked to home depot delivery guy to clarify the requirement. Then he suggested us to change home depot delivery from install to drop off. It is easy for us to screw the pipe on with current setting. We do not need to cut open the wall and replace our valve with some unnecessary new valve to meet home depot's requirement. He came a long way to our house. He even offered no charge to us. I am really impressed with his honesty and professionism! I will definity turn to him next time we have any plumbing need. This is someone I can trust. He earned it! I will highly recommend him to anyone. He is very patient with us and I can see his goal is trying to help us, not just to make easy money!
Great job done on fixing the main water line leak!
Shane even send his man back several days later, digging out already back filled the gravel to lower the valve more deep under ground level for concerning winter frozen time.
Tasha Nicole Uria (Tasha Nicole Uria)
2 years ago
Shane responded to my request for a quote within minutes and was at my house the next morning to replace my garbage disposal. They were quick, friendly, and professional, and even kindly took the time to answer unrelated plumbing questions. Would definitely recommend!
Shane is friendly and professional. After a Brief conversation via text he knew right away what needed to be repaired/replaced. Quality work!!! He is reliable and has great communication. I would highly recommend him !
Shane fixed a leaky pipe for my kitchen sink on very short notice. He was thorough and meticulous in his work. Highly recommend.
Shane was great and professional. Also, he was knowledgeable and went the extra mile to make sure everything was done right. Glad he was available to help with our water heater install.
Called Shane at Professional Plumbing with an emergency. Old hot water heater had failed and leaked everywhere. Although I called last-minute in the afternoon as he was leaving for another job, he took time to instruct me on shutting the water heater off, asked for measurements of the old one, and gave me a competitive quote. He very quickly finished the job he was doing. On the way to my house, he had stopped to get a new heater. I really appreciated that timesaving foresight! He had the old one out, new one completely installed within two hours, which also included installing an expansion tank and new copper, too! Super quick, super friendly, super professional! I would highly recommend Professional Plumbing.
The condo we live in has faulty everything from the original builder. So far we’ve had Shane replace a sink, shower, and toilet. Every time has been fast, efficient and works great, and we’re happy and will continue to use his services.
Water was backing up into my house from the floor level shower.
I happened to have this plumber's number in my phone and I decided to call Professional Plumbing. Someone I knew gave me his number a couple of months ago. I just called and asked him for help with this today.
He was here fast. He dropped what he was doing and saw me immediately based on this flooding emergency. He cleaned out my sewer pipe and had the video footage to prove it! Now I can do laundry and wash my dirty hands!!! I will definitely call Professional Plumbing again!
Good man, very honest and knowledgeable. Price is also less expensive in compare with other estimates. The project was complex and difficult, Shane shoot the liner instead of digging the whole sewer line out. The area in the backyard was very rough, he prepared well to dig the section with right tool. He is well educated and knows what he’s doing. After completing the project, he also nailed and put the fence to where it was. Great conscience and good communication. : )
Shane’s done a couple small jobs for me now. The guy’s a pro—reasonably priced, stays in budget and he’s just an all around nice guy. He even follows up a few days after the job to make sure the everything’s good. Who does that?!
Don’t call anyone else. Shane’s your guy.
I hired Shane and his team to do a bathroom remodel. They relocated plumbing, and installed a new sink and toilet. These guys are pros and got the work done very quickly. Very happy with the results and would recommend them for any of your plumbing needs.
Sean was great about coming to our house on a Saturday to fix our garbage disposal! He was responsive, professional, and very efficient. We had a great experience with him.
eric kauppila
3 years ago
Shane and his assistant at Professional Plumbing came out to my house to fix a broken toilet and an outside water spigot that didn't work. They quickly diagnosed the problem, turned off the water, and made both repairs. Cost of the work was reasonable and they went back to check the work before leaving to make sure there were no leaks. Any homeowner will also appreciate how CLEAN they were. Plastic was laid down to protect the carpet, booties were worn over their shoes to keep the floors clean, and they brought their own rags to wipe up any water. I'd hire them again.
Steven Harris
3 years ago
Living some 60 + miles away from where I needed service, Shane was quick to contact tenants, setup a time to assess the problem and in two days, kitchen sink issue was fixed.
Quick turn around.
I will use this company again.
Thanks
Shane came out on short notice and was able to diagnose and clear out backed up sewer line very quickly. Very professional and informative. Will definitely use them again in the future.
Anne Conery
10 months ago
Quality installation and service was much less expensive than other bids that we received. We'll definitely work with Shane in the future!
I had a gas leak on a client job and was out of town when I learned of the situation. I called Shane and he immediately scheduled time to respond and fix the issue (on a Saturday). He is very helpful, professional and I would definitely work with him again.
Natosha Norlin
3 years ago
I had a similarly great experience with Shane as the other reviewers. Shane took my phone call at 7am and was onsite for my emergency water heater situation the same afternoon. I texted photos to Shane so he could do an initial assessment of the water heater and he was very responsive.
Alena Anderson
2 years ago
Service phenomenal. On time, communicative, and professional. Diagnosed an issue with water not running properly through the plumbing when my dishwasher was running. Found a way to squeeze in the repair on short notice so that I could use my dishwasher again without further water damage. Thank you!!
Professional Plumbing went above and beyond. Shawn showed up within an hour of inquiry. We had a faucet leak (gushing) and had to shut down water for the house. The job was not an easy or fun repair but he fixed it up with a smile and professionalism! It is reassuring to know we have a plumber we can trust and has fair rates. I highly recommend Professional Plumping!
I was able to get ahold of Shane on the first try, and he made it to my home to fix a clogged sink in just a few hours. I appreciated that he texted me status and ETA. Came with mask and gloves on, covid-ready. Fixed my problem in a very professional, courteous manner. High quality work and well worth the money!!
I came home from a long day to a shower drain overflowing with kitchen waste and flooding the bathroom. Drain cleaners failed, plunging failed, and after calling ten places in the area who either didn't answer, weren't available, or couldn't show up until next week, these guys took the time to answer my call (On a Saturday, no less) in the middle of another, bigger job, and take care of the immediate problem, as well leave me with their professional opinion on how to prevent further issues. Shane was friendly, communicative, and didn't rush the job or the questions I had for him on the way out. These guys left me with good advice and a lot of relief. Thanks a ton! If you're having an emergency of your own, give them a call!
Shane responded immediately when a leaking pipe in my basement needed to be fixed late on a Saturday. He did a quick diagnostic assessment to figure out where the leak was coming from and fixed the issue on the spot. Really knowledgeable and professional.
Professional Plumbing repaired the intake line to the toilet tank with expert knowledge and expediency. The bonus for me was that they were kind enough to fit me in their schedule earlier than planned and the communication was great. Excellent customer service, you will be happy when the job is done.
Marissa Keech
2 years ago
I had a bathroom sink that refused to drain- I reached out to Shane and got an immediate response, booked an appointment for the next day. Appointment took less than 30 minutes, and went incredibly smoothly! :) thanks so much Shane!
Shane embodies his business name: professional. He knew how to solve our problem, effectively diagnosed how to avoid further problems in the future and explained to us clearly what we need to do. I will recommend him to others.
Shane and the Professional Plumbing crew were fantastic. The quote was fair. They arrived on time, explained everything in detail, and were clean and efficient. I will definitely use Professional Plumbing in the future. Highly recommend!
Shane showed up when he said he would, did everything that we had discussed and really put my mind at ease. He has an amazing amount of knowledge and willing to share his knowledge with you. I will definitely be using him again for any plumbing issues.
We are remodeling a bathroom and doing the demo ourselves. Removed the toilet and discovered a faulty valve that I tried to fix without success. Called Shane and he was there within 90 minutes. Replaced a bit of pipe, installed a new valve and replaced two additional valves for our new vanity. All for a very reasonable price. Nice end to a stressful day!
Shane was so responsive and helped us figure out the issues with our main sewer drain line. I highly recommend him and if we have any additional issues, we will definitely be calling Shane!
Katheryne Davis
3 years ago
Professional Plumbing was hired to change the pipes in my 3 story home. What a great job! Not only were my pipes upgraded but drain pipes as well. They also replaced faucets for the kitchen and bathrooms. In each bathroom new toilets were installed. No longer is there leaking or slow draining. My utility bill has been lowered. Professional Plumbing provides professional service and also a caring attitude! I would recommend them to anyone with plumbing issues. I know they'll be the ones I call !
eilene werner
2 years ago
Shane is always very friendly and professional. He gets the job done and done correctly. I have used his professional service on many occasions. And recommend him to anyone.
I highly recommend this business. I needed an old water heater removed and new water heater installed and improved plumbing added for the new one. Of several professionals I called, he was most responsive and affordable..and a smaller local guy I could support. I'll use him again for any future related needs.
They were on time, very professional very pleased with the installation
I keep going back to Shane of Professional Plumbing each time! This time a real emergency I text and He shows up, as always with a truck stocked with parts! Really passionate about customer service!! Call now!
Wow, what a quick response from Shane! My client called, frantic, as their shower unit broke right before they were to put their home on market. Shane called immediately and was there early the next morning to fix. They were so impressed!
Andrew Bernstein
a year ago
Shane was professional, prompt, and transparent with charges. He also did a great job and sent videos of his work. I couldn’t be more pleased.
Shane replaced the old galvanized plumbing in my nearly 100 year old home in Ballard and helped with other plumbing issues including replacing the kitchen faucet for me. Always easy to communicate with - very nice young man.
Michael Dwyer
3 years ago
Came out when nobody else would. We have a one bathroom rambler and the flooring guys removed our toilet but don’t reset it. Loews contracts out a plumber that dropped the ball on coordinating the reset.
I called and professional plumbing came out within the hour. Went above and beyond replacing some bolts and sealing the toilet after resetting. I would recommend them to anyone that had plumbing issues. He was very courteous and even offered to help move some of furniture (putting furniture back in place after flooring put down).
Thanks for the great job!
Justaninput Justaninput
3 years ago
Our Plumber was Awesome! He was very professional, on time and did an Excellent job. I would definitely use your services again as well as refer you to my friends and family.
America Mayorquin
a year ago
After calling about a dozen companies, I came across Professional Plumbing. It was a last minute emergency situation for a commercial property and within the hour there was a crew onsite. They are the most responsive and efficient plumbing company I have used. We will definitely call them back for more jobs.
Shane is consistent & reliable. He’s quick to respond, does great work, and has been reasonable with prices on multiple projects for me. Highly recommend!
Carrie Bratlie
2 years ago
Absolutely fantastic service they came on a Saturday.Our faucet was definitely a troublesome faucet. Original with the house and literally painful to get out. They did a fantastic job like I said, we'll hire them again!
They replaced all the old galvanized pipe, which was a tangled nest of pipes, with PEX and added a new shut-off and hose bibs, and plumbed to the fixtures for our bathroom remodel! Excellent work!
Shane came out on Christmas Eve (daytime) and was able to explain in terms I could understand as to why the shower was full for water. There is a broken pipe (it's only 60 years old!) and with all the rain and tree roots it was just too much for the old pipes to take. He got the plumbing going to get us though the holidays and told me to prepare myself for a much bigger job (digging up the pipe-12 feet down) in the very near future. Thank you Shane, for the honest and up front answers to my questions and not for beating around the bush about what was wrong. And for your patience. You explained it to my husband and then went through it all again with me.
Jared Sizemore
2 years ago
Came out on short notice after tight lines backed up into my crawl space. Jetted my drain out to the catch basin and found the pipe crushed under a concrete pad. The areas were marked and scope was suggested so I could conduct my own digging (at my request). The jetting cost was much less than competitors and well worth the money spent! Will hire again.
DeVon Cunningham
3 years ago
Water started coming out of the garage ceiling Of my rental house last night. I imagined is the worst! I jumped on yelp and picked a high-quality prospect to help me. I was texted and emailed back immediately and the problem was resolved today (the next day). The fix was made without having to impact the drywall which saved a lot of money. The price was more than fair. I think this will be a long term relationship as with a company seems knowledgeable and trustworthy.
Steven Shappell
10 months ago
Highly recommend Professional Plumbing for any plumbing needs. Very professional and informative about any questions/tools/techniques/etc. Great business worth supporting!
Had an emergency water line leak that needed mending asap. Shane's team was on site within an hour and had repairs completed in 90 minutes! Thanks Shane!
Natasha Alimchandani
2 years ago
Thanks Shane for answering your phone late at night and coming out to fix our plumbing issues within 2 hours - what a lifesaver! We appreciate your responsiveness, positive attitude and your work. Thank you again for everything.
Shane was very responsive and was able to schedule service the next day. His team quickly diagnosed the problem with the old toilet and replaced it with a new one.
christian madruga
2 years ago
Shane was awesome. On time, showed me exactly what needed to be done and answered All my questions with a smile. I will definitely be only calling Shane from now on-Christian
We have used Shane several times at our
apartment bldg and he does excellent work,
fast service, at a reasonable price. We depend
on him and he doesn’t let us down.
My husband already left a 5 star review for Shane but I felt I needed to leave another one because he was that amazing to work with.
Replaced an outdoor spigot. Shane was quick, explained each step as I like knowing these things. Was very professional. Definitely would use him again
Hired Shane for a sink replacement and he was extremely responsive and professional. The job was done efficiently and he was very knowledgeable! I would highly recommend!
Shane was in the area and had time to fix my leaky outdoor faucet. He showed up in 10 minutes and had it fixed in less than an hour. Quoted a fee and held to it. Thank you Shane.
David Stallings
a year ago
They were able to schedule us quickly and stayed late into the evening to make sure it was done correctly. They went above and beyond to make sure we weren’t left without water when there was a problem with the instillation. They did an amazing job and would definitely use them again.
Slava Simontov
3 years ago
Shane was up front transparent and most importantly friendly guy who kept his word. I hired him twice for substantial scope of plumbing work. I’d recommend.
Solange Usala
2 years ago
I had busted hose in my water heater at 8pm on a Friday and he was at my house 15 mins after I called, super professional and courteous, came back the next day to replace the entire water heater. Great business and will absolutely use next time!
Shane is great! I had an emergency after hours plumbing situation and he handled it quickly and with a smile. Highly recommend!
I thought that I had a simple drain plug. As it turned out it was completely clogged. So it ended up being a big job. Shane and Drew were both awesome and did a incredible job.
Responsive, friendly and knowledgeable as heck. Just what you would hope every plumbing company would be. Definitely the best plumber around!
Fixed outdoor faucets that broke due to recent freezing temps. Previous owners used indoor faucets!! Quick and efficient and professional!
Really great guy. Helped me identify and fix a sewage backup the same day I called. Made time for a trip out to my home late in the evening to fix this nightmare.
Lea Fairbanks
2 years ago
Shane and the boys with Professional Plumbing were efficient, on time, friendly and knowledgeable. We appreciate them helping us out in an emergency situation.
Shane was very responsive and get my toilet intake valve leak fixed in a very timely manner, with good quality. Very satisfied and thanks!
Angelo Allard
3 years ago
Shane was very proficient and efficient! Fixed our issue quickly and for us out of a jam! Highly recommend Shane and Professional Plumbing!
Prasanna Deolankar
2 years ago
Extremely professional and knowledgeable. Shane showed up at a very short notice and fixed the clogged kitchen drain with ease. I would recommend their service.
Sanjana Annapureddy
11 months ago
They were very prompt to respond to my message on a weekend, I truly appreciate the punctuality and the quality of work they did. Saved me from a clogged toilet on a Saturday!
Good experience with this company. I appreciate the clear communication provided throughout my sewer repair (I had my sewer line flushed and scoped). I left with a good understanding of the problem. Timely, responsive, professional. Thank you!
Shane was knowledgeable and took command of the problem. We immediately felt comfortable with him and will be using him for future projects.
Eliza Furmansky
2 years ago
After spending almost 3 hours trying to snake my bathroom sink drain by myself, I called Shane. About 30 minutes later, he'd been here, worked his magic, and left. Drain clear. Bathroom clean.
Shelley Jensen
3 years ago
Super happy with this company. Answered the phone when I called, scheduled an appointment and arrived when they said they would. He explained everything so I could understand what needed to be done and the price was fair and reasonable.
I called Shane for advice about my water heater, he was quick to respond, and helped me figure out what I needed to know. I’ll be hiring him to relocate my gas line.
Good price, did exactly what I wanted. Negotiated with me as the situation evolved (during digging), and ended up paying less than originally estimated. Looked like the job was done with good quality.
You did quite an impressive job! So prompt to communicate and came on time. Explained the details of the problem. Quite enthusiastic and professional.
Shane is great to work with. Very quick in diagnosing and fixing the issue. Would definitely recommend.
New Voyage LLC
2 years ago
Shane did a great job on my repipe project. High quality work and definitely recommend!
John Bourgeois
2 years ago
Shane was awesome. Fix my problem in a timely way at a reasonable cost. I highly recommend him!
Shane is friendly, honest, and professional. Will use him again, and recommend to others!
Shane responded promptly and we are very happy with his work. The price is good.
I called for an emergency pipe burst fix. He came @10:20 pm promptly fixed it so we can have our water back. Very thankful 🙏
Excellent to work with. He did great work and I would highly recommend.
Thank you!
Shane is very responsive. He replaced and fixed my sump pump quickly.
Fast friendly service from Sean. Quick assessment and replacement.
Very professional, efficient and timely. He helped us through a plumbing nightmare that we had given up hope on. Simply the best.
Charles Harvey Jr.
3 years ago
Professional plumbing was reasonably priced, & they went above & beyond. Now I’m ready to put in my new fireplace. Thank you Professional plumbing.
Repaired my sewer line . Ver professional. Great customer service. Recommend for any of your plumbing issues.
Very excellent company, great communication, quality and exceptional customer service. Was a scientist or doctor how the operation was plumbed in uniform & no leaks!
Kelley Confer
2 years ago
Friendly, quick, professional. Able to come within an hour of being called! Will definitely use your services again. Thank you!
Frank Napolitan
2 years ago
Very professional and excellent quality.
Pics/videos are taken before & after repair.
Highly recommend!
Very professional. Came in and fixed our sink and drain in no time. Would definitely hire again!
Very responsive, timely, and polite communicator. Professional and responsible, Shane is great!
Very reliable does a clean job ,super professional and always gets job done and very excellent service ..i recommend 100%.
Thanks always..
Tiesa McElroy
3 years ago
Shane was responsive, willing to answer all of my questions/concerns, friendly and professional.
Excellent service. Very professional and knew his stuff. Would highly recommend.
Anthony Chivinski
3 years ago
Shane is excellent, bailed us out in a jam, high quality and friendly
shane is awesome! professional and super helpful! 100% recommended!
Charles Glasby
2 years ago
Shane and his crew are both professional and hard working.
flavia Michel
3 years ago
I’m very very happy with the guy hi very gentleman very responsible and respect him due his job very clearly and explain everything you want for the job stay perfect thank you very much Shain
Reached out for a plumbing issue but never got their reply.
Professional, friendly service and excellent workmanship!
Awesome people! Responsive and easy to work with. Very knowledgeable and professional.
The technician that came out was knowledgeable, and friendly. I would recommend to anyone, for quality work!
Came out on the same day and fixed the clog. Very professional, showed us the problem, gave us tips and suggestions.
Cody Vickery
8 months ago
Great experience would definitely recommend
Amazing really helpful worked hard and great value. #1 choice for future work!
Great service and helpful insights!
Jessica Maguire
2 years ago
Awesome service! Very quick, helpful, and informative.
Tamsyn Jameson
3 years ago
Lives up to the name of the business! Got the job done well and quickly.
Excellent work and very responsive!
Shalaidah Velain
a year ago
Helpful saved our lives
Kimberley Napolitan
2 years ago
They were awesome!
Vanessa Chang
2 years ago
Thanks!
Matt Hlavaty (Hlavs)
a year ago
Karen Fernandez
2 years ago
Klaas Luiting
2 years ago
Christophe Chagnard
3 years ago
Tami Sorrentino
3 years ago
Jesseca Mercure
2 years ago
Griffin Bennett
2 years ago
Rachid El Mourabit
a year ago
Mary Galligan
3 years ago
Julianna Duso
2 years ago
Seattle_Undead
2 years ago
marquel ellis
2 years ago
Shauna Larson
2 years ago
Denise Eckerlin
11 months ago
Tiffany McClaskey
3 years ago
Leia Soler-Boone
a year ago
Similar Items
Waterways Plumbing and Drain Cleaning LLP
