I had problems with the outlets in both of my bathrooms. (they were out, but the lights worked) In the morning, I left David a brief description of the problem on his recorder and he called me that night. He walked me through the problem, step by step and in 6 minutes, the problem was solved. NO CHARGE FOR HIS ADVISE!!! Hard to believe, in this day and age, that a man like David still walks around. He saved me $$$$$$$$, big time. Thank you David.