Fischer Plumbing & Drain Cleaning

Mike and Jeremy came to do mini splits. They were very professional and even helped us figure out a setup more customized to our older home (ducted mini splits). They were super careful about cleanup and always punctual. Mike even alerted me to an ant problem in our eaves, which definitely wasn’t part of his job. Easy to work with all the way around.

I had a flood in my condo on a holiday weekend and the Ballard Plumbing team was wonderfully responsive. Every other plumber I called had an automated phone tree in place, but a real person handled my call at Ballard Plumbing, quickly connected me to a plumber, and they were both patient and helpful through multiple follow-up calls, which made a tough experience much better.

*update*
The company replied to my review below. This is the first time I have heard from them since I initially contacted them. I never received any calls/emails/pigeon back.
Updating this review to 3 from 1 star though for the end result.

*original review*
At best poor accounting. At worst fraudulent invoicing.
I am still waiting to hear back from their management after having called 3 times for an explanation to my invoice.

I had a plumber come out to replace the sacrificial anode rod on my water heater. He was punctual and on time (even early) which was surprising and very much appreciated. He explained to me that this is not something people normally do and went on his way. The entire interaction took less than 5 minutes.

Prior to scheduling the service, I was told that their rates were $100 for the first hour, then $50 for every 15 minutes after that.

The invoice I've just received is for $181.67
I've called 3 times now to get an explanation. They've told me that the service person logged 20 minutes at my place.

Fortunately I have security cameras that confirm this is not true.

I am still waiting to hear back from their management after calling 3 times. I will update this review if anything is resolved.

We had a great experience with Fischer plumbing thanks to the plumber named Sean. In fact, he clued us in to the fact that since we live on the ground floor of a 4 story condo, it probably was the fault of people above us that our drain was clogged with hardened grease. It meant then that the homeowner's association would pay for the plumbing costs. Yay, and yay for Sean. If we have work for a plumber we will ask for Sean for sure.

Our go to for plumbing service. Honest and reliable! We've used them for installation, repair and sewer line service.