Description
Joe The Plumber is a Cypress, Katy, Houston, Tomball, Magnolia, and Spring, Texas plumbing company providing a wide variety of services that include, but are not limited to; tankless water heater repair and installation, drain cleaning, leak repair, gas lines, sewer lines, repiping, and more. Our highly-skilled, licensed plumbers can handle everything from simple leak repair to drain cleaning, sewer leaks, and emergency plumbing issues. Joe the Plumber can handle any and all of your plumbing issues with professionalism and expertise. If you are in need of Plumbing Repairs and other Plumbing Services, make sure to contact the leading Cypress Plumber today.
24 Hour Emergency Plumbing Services*
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Pool plumbing repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Bathroom Plumbing, Bathroom Remodeling, Camera Inspection, Commercial Plumbing, Commercial plumbing, Dependable Service, Emergency Plumbing Services, Gas line repairs, Home Plumbing Maintenance, Hot water heaters, Hydro Jetting, Local Plumbing Services, Past Plumbing, Plumbing And Heating, Plumbing Contractor Services, Plumbing Inspection, Plumbing Installation, Plumbing Maintenance And Repairs, Plumbing Projects, Plumbing maintenance, Repiping Services, Sewer line replacement, Showers & Tubs, Standard Plumbing, Tankless water heaters, Tubs Bathroom, Water Filtration System, Plumbing fixture installation, Repair water fixtures, Clean drains,
Reviews
Christopher Smith
3 months ago
Great experience with Joe the Plumber. I requested a bid on the phone and they were able to to give me a quick and pretty accurate ballpark. They were able to get out to my house very quickly. There was no problem with up-selling and they completed the repair quickly and for about what I was quoted. The plumber (Cory) was friendly and professional. Plus, the price I paid was more than $100 cheaper than other estimates I received. I will call Joe the Plumber first for any future plumbing jobs.
Perry Battle
3 months ago
Our entire experience from the first phone call to installation of our new hot water heater was simply outstanding! Dillon and his team were very knowledgeable and excellent communicators. We highly recommend this company (Joe The Plumber) for your plumbing needs!
Over the last several years, I have used Joe the Plumber to install all new faucets in my house as well as outside. Last year I noticed the faucet to the pool was spewing water and I was on my way out of town. Call, repair was done within hours and I was able to pay over the phone. Also had to have new hot water installed back in the fall of 2022. I would recommend Joe the Plumber to anyone who needed a reliable company for their plumbing needs.
Chris Bennett
3 months ago
I find this funny - I scheduled a free quote appointment with Joe the Plumber for two days ago with an arrival time of 12 - 2 PM. They didn't show up and haven't contacted me in any way until I got this request via email this morning: Could you please take 25 seconds to write a review on Google? It's one of the best ways we have of getting new customers. LOL. Are they kidding me? You betcha, Joe the Plumber, I'm happy to write this review since you specifically requested it. I was originally going to give them a bye on standing me up...
Celsa Mahler
4 months ago
Richard with Joe The Plumber was a pleasure to deal with. He reviewed the plumbing issue and provided a firm quote to do the repair. We scheduled the job to be done the Tuesday after the first of the year. Richard was here early and addressed the job in a timely manner. I will be calling Joe The Plumber again when I need an another plumbing issue resolved. They were easy to work with and fair.
The process moved very quickly from initial call, to a rep arriving at my house to provide an estimate, to techs arriving a few hours needed to get the job done. Everyone from Joe the Plumber was very professional and techs performed quality work. I would not hesitate to use them again in the future.
Seth Crissman
4 months ago
Both team members were excellent and responsive. Also we’re very clean, taking care to use booties, wipe all surfaces when complete and taking all waste products with them. We have used Joe the plumber multiple times and will remain a diligent customer.
Shannon Crumpler
2 weeks ago
Joe the Plumber is excellent! We had an emergency issue with a septic sewer line clog. We made the call and within a few hours a technician arrive to perform the job. We live in Waller and had our urgent situation taken care of right away with professionalism, knowledge, experience and at a fair price. Joe The Plumber will always be my plumber of choice when needed. You will not be disappointed!
I met with Matt who knew exactly what my problem was, a leak underneath the foundation. His crew lead by Josh, came in on a Thursday morning and repiped my entire house in one day. Very professional and thorough. They picked up the materials and vacuumed after each Sheetrock cut they made. They stayed until the early evening to make sure the job was completed. Virginia in the office was very helpful in getting the right financial agreement in place for me. I will recommend this company to my family and friends. Very satisfied with the work. Thank you guys!!!
Had to place an after hours call and on a Sunday. On call plumber was there within the hour. I had purchased a whole new shower kit due to the water not shutting off at all. The cartridge in the new box was faulty so thankfully he had one of his truck and fixed it and put the hardware back on! Explained everything to myself and my husband. Very friendly and professional. Would highly recommend.
Gerard Czarnecki
4 months ago
Great company to work with. Our outside backflow line broke on Christmas Eve. I was able to text them with very quick responses and an exact diagnosis and quote from the pictures I sent. They arrived a couple hours later and fixed issue. Every other company had us waiting on the phone and no availability for 4 days, but Joe had it fixed in a couple hours. I recommend and would use again.
Very good , experience and polite staff. Honest in their work and perfect in their job skills. Told me and showed me the problem with my Flush seal and fixed it like a pro in no time. Fixed price that I checked and found to be competitive in the market.
A pipe in the yard busted and needed repair. The technician came out, diagnosed it and was ready to perform the work. Which is great however, I declined because there was no price given up front. I called the office to be told it would be $400.00 and it needed to be paid in full within 7 days of the quote given. I didn’t go on with the repair. There should be a payment plan set up for customers. And also a great tip for your business is technicians should not be able to perform a service without the customers knowledge of cost.
Jacqueline Yell
5 months ago
Joseph was very professional. It was after hours, but he came out and did the job. He explained what the problem was and what he was doing to fix it. He has excellent customer service. Lol...I thought he was the owner, but he said No, I am Joe, a plumber, not Joe the Plumber. He is definitely an asset to your company. I highly recommend this company and Joseph for all of your plumbing needs.
Sandra Spung
3 months ago
Joe installed the whole house water filter system. He was excellent, both professional and friendly and knowledgeable. His work quality is outstanding, and this company offers ongoing assistance for anything that might come up in the future. When a plumber is needed again it will be Joe the Plumber. You couldn't want anyone better!!!
I am a now forever customer. I use to pass this business everyday on my way to work. My husband and I have started to do mini projects that requires true skill. I called Joe Plumbing on Thursday 3/6 and they said they would have someone come out for consultation today. Juan M came out and was very professional and listen to our goals. They even had time to squeeze in our first goal of changing out the toilet. He was very neat, clean and got the job done! I would recommend anyone give the a try. You will not be disappointed.I am excited for our next project.
Elvis Jake Forajido
3 months ago
I had a problem with an internal water leak that was affecting my floors and wall. I place the call late on Friday afternoon and the plumber visit the house by 6 pm. After diligent inspection of lines the plumber found the clogged AC discharge line in the attic. He cleaned the line and solved the problem avoiding further damage to the floors. I'm very happy for their quick response, reasonable cost and expertise in leak detection as the line was difficult to reach.
Even though I'd been given a window of arrival time, the plumber called when on his way and gave me an estimate of arrival time. He was professional, courteous, explained the problem in terms I could understand, worked quickly and efficiently and even stayed late to complete the job until 830 pm on a Friday. This is my second time using this company, and it won't be the last. Lastly, they were several hundred dollars less expensive than the first estimate we got.
Robert Brown
3 months ago
My wife and I are very particular about plumbing services. A top notch plumber is hard to find. Joe the Plumber had been recommended to us. We had them install a new hot water heater. They did a very professional job. Very thorough. Very careful, which was much needed as our hot water heater is in the attic. When it comes to plumbing services-- you want this level of work done or you will have it done twice or more times. We recommend them highly.
Robert Calloway
4 months ago
We first used JtP to replace a water heater. I believe a friend recommended them, but I can't recall. Since then, we've had them on our short list of home service companies. Most recently, we call them out to insulate our attic pipes ahead of a freeze. The price was a little higher than I wanted (Im cheap like that), but the job was quick & done well. Afterward, the plumber showed me a video of the completed work and explained what they did. 6 days later, our neighborhood experienced another hard freeze, which resulted in a lot of burst pipes for neighbors and acquaintances... but not ours. For now, we are very satisfied and would not hesitate to call them again.
Our plumber, Joseph was was very professional and punctual. He took care of a clogged drain efficiently and without any issues. He explained everything in advance and was friendly throughout. I would recommend Joe the Plumber and Joseph for your plumbing needs.
They came and helped turn off our water at the main. Explained on what to do for our frozen water lines. Josh was very helpful and pleasant in dealing with this upsetting situation. We never dealt with freezing water lines before. Thank you again for your great service! We highly recommend Joe the Plumber.
Becky Resendiz
4 months ago
I called on Christmas Eve after the pipes froze. He arrived within 2 hours to resolve multiple issues. Didn’t charge an arm and a leg… took his time resolving issues .. all with a calm, soothing voice and the kindest eyes I have ever seen. I will not hesitate to call again!
Savannah Gosnell
3 months ago
Really nice guy. He came very quickly and said that there wasn't anything wrong with the toilet (which had been running). He just needed to turn a knob to reduce the water height. So he said he wouldn't charge us for turning a knob. He also showed me how he fixed it. I would definitely use again, since it is nice to know they are honest as well as timely.
Richard Baker
3 months ago
Matt has helped us at least 3 times with our plumbing. He has always been through ,prompt ,trustworthy & courteous. He's very experienced and is our go to man for any and all our plumbing needs. Highly recommended !!!
Alice El-Hamaki
4 months ago
Repaired my broken pipe in attic due to freeze caused by loss of power. (Boo CenterPoint!) they were Very professional and super nice! Thank you, guys! A bit pricey but it was a holiday weekend emergency. I will definitely recommend.. so far, so good.
Nancy Tucker
3 months ago
Joe the Plumber reacted when I called and my appointment was made. This is the 2nd time I've used them. The young man who came out was knowledgeable and fixed my problem promptly. I will use again. I am very pleased with this service.
Great job removing 2 leaking builder-grade water heaters and replacing with new Tankless system. Built new platform in attic to hang Tankless and cleaned up all gas/plumbing lines. Also installed new valves for circulation pump. Professional job and loving this new system!
First, the technician came earlier than expected - he happened to be nearby when the dispatch went out - that was very welcome.Second, the technician went above and beyond to repair the problem trying to avoid any additional expense - even though it took additional time and effort.Great experience and at a good price.
Cypress City Comics
4 months ago
I have used this company twice and they are very efficient. The plumbers are very knowledgeable, they are always on time, and very friendly. Each time I called, there was never an issue with providing a quote so I knew how much the work would be ahead of time. Only down side is the price. They are a bit on the high side with how much they charge, but one up side to that is they do excellent work and don't try to charge more later. I will definitely be using them again and recommend them, just know that they will not be the cheapest, but then again, you get what you pay for. Q.
Rick McQueen
2 months ago
Joe the Plumber provided quick, friendly, and efficient service in clearing a serious clog in my toilet drain pipes. The line was obstructed by roots, which required a return trip with a hydropressure truck, but the issue was corrected completely. Yosh, the lead technician, kept us informed at every stage, and he showed us the video images both before and after the hydropressure work. We would not hesitate to call Joe the Plumber if necessary in the future, and would be glad to recommend this company to others.
Happy with the service, price and friendly staff. When researching for a contractor they game the best estimate and detailed Quote. I'm happy with the installation of the two water heaters, two toilets and the repair of a shower faucet. If you are looking for a plumbing company in the cypress area give them a call.
Diana Gonzalez
3 months ago
Very professional and accurate! I had a claim with a plumber who installed garbage disposal and leave leak from dishwasher stating that was not properly installed. They came over and it was a minor fix. So happy that they were professional to advise, fixed and not overcharge. I will call them again!
We called to have them check out what we knew was a leak, we knew where it was and could tell them how to get there. They instead quoted us a full leak inspection for $387. This was NOT what we asked for and declined service. Found another qualified plumber to investigate for about a hundred bucks including repai and warranty. No, would not call back.
Where do I start. Joe was kind, professional and fast. When he got to my house last night at 10pm, water was literally pouring out of my wall but before he even got inside he was able to stop the leak. By 3pm the next day I had a whole new faucet and I am super happy and grateful. The whole time he was calm and composed and showed empathy. He also was able to do the repair with the pipe being in the worst place imaginable. Thank you Joe, I'll be calling you first for any future work.
Richard Bogner
3 months ago
After I used a snake and Drano, I called Joe and he came over quickly and within 10 minutes had it cleaned. Still clear months later. Professional and courteous!
Paula Hoelscher
3 months ago
Repair Technician was extremely knowledgeable and took the extra time to explain things. I had to rescue him from my retired engineer husband that talked his ear off! Exceptional customer service!
Michael DePedro
4 months ago
The technician from Joe The Plumber was very professional and friendly. Unfortunately, while running his roto-rooter down our sink pipe to unclog the system, the roto-rooter busted a hole in one of the bends and knock a hole in the wall of our kitchen sink cabinet. That didn't stop him from the main issue which is to unclog the pipe that goes down to the sewer. After the clog was removed, he fixed the pipe bend and returned the following day to patch up the wall of the kitchen cabinet. Long story short, a little bit of inconvenience for me but the clog was gone and our lives returned to normal. Thank you Joe The Plumber.
We had chosen the wrong Faucet for our kitchen, and he was kind enough to point out what I needed on Google and wait for me to buy it and return. He then installed it at a reasonable price. I will definitely use them again! Thank you!
I had Joe the Plumber replace the wax ring on my toilet. They quoted me one price on the phone but after the service, they charged more than they had quoted. Over $300 for the repair. The wax ring they used was too thin and when I called them to tell them I was still smelling sewer gas and felt they had used too small of a wax ring, they said they would have to charge me the same price again to replace the new one because the plumber was sure the wax ring had sealed when he put the toilet back on it. I just had someone else do the job and the wax ring had not sealed to the toilet. I’ll never use Joe the Plumber again and will let all of my friends know not to use them.
Wren Hartley
8 months ago
Leo came to our home with a friendly and courteous attitude. He took care of the problem in a super efficient and professional way. We love Joe the Plumber!
Carolyn Parker
3 months ago
I used this business after the freeze and when I asked for a price they never gave me one. All the plumbers were so busy that when they showed up they knew I had no choice as my older sick mother lived with me and we needed water. I had already opened the walls in my garage, so no work there just fix the pipe leak. They charged me around $230 - $260 per leak ( 2 leaks). Then we got out side and my sprinkler was leaking . He did not have he right pipe so capped it off. Found another leak in the wall I did not know about and want over $300 to fix that as had to removed drywall. I did not do that and we ended up shutting water off. Charged me around $600.00 which so much money and had no running water when he left. My neighbor fixed for about $15.00 the next week.
We used Joe the plumber for a gas line run for a generator quick connect. Then we used them again to reset a toilet. Competitive pricing, excellent system for scheduling, excellent communication and very professional. Would highly recommend them for their multifaceted expertise within the plumbing industry.
Would love to give them 5 stars but some of it was a 5 and some a 2, Spent 5k for new tankless heater and Toilet. The staff were pretty good and friendly. The toilet leaked and after repeated requests to repair/replace they just forgot about us. A couple months later the toilet broke, we called again and they came and repaired. They had helped us out during the freeze a couple years ago which was awesome, so will ay great but inconsistent.
Jeannie Wright
4 months ago
2 days before the freeze we discovered a leak in our sprinkler valve. We called Joe the Plumber at 4:15pm and a technician was here at 4:45. He replaced the exposed pipe and valve and added new insulation. The estimate we were quoted on the phone and before the tech started was very reasonable and the bill was actually a tad less!! We HIGHLY recommend Joe the Plumber.
An email inquiry I posted was never responded to so I phoned.Everyone I spoke to by phone was great!They had friendly, calm manners and clear speech.Fast service response time was awesome!The service expert, Jeremy was affable and knowledgeable.While the leak was stopped for the faucet outside, there is quite a gap between the exposed pipe and wall. It makes the repair kind of look insecure and unfinished.In addressing the water from the lawn, the leak was found and the water turned off, with the grass left in a kind of disorderly state.Still,appreciation for the main issue being fixed!
Our plumber did an exceptional job installing our faucet, he was polite and courteous. I would use Joe the Plumber for all my plummeting needs.
Jimmy is a very professional plumber that has fixed a few issues for me lately. He installed a tankless hot water heater. Although he had to come back a few times because the unit wasn't working properly, he was determined to make sure my family had hot water. We are very satisfied with Joe the Plumber and Jimmy as our technician.
Michael Young
3 months ago
Toilet was backing up in shower. We had the $99 drain unclog people come out. They gave us a quote (was not the unclog price). I then called Joe The plumber. They quoted me a lower price, Joe actually found my outside drain, cleaned the clog. Then the best thing. They ran a camera to make sure it was clear. They found a small ball and a very old screw driver, My drain should never clog again, Thanks Joe the Plumber
We have used this company twice, and both times they did a great job. We had dishwasher water back up issues, and they cleaned out the clogged hose. Very professional.
Wayne Krennerich
a month ago
Service has always been top notch. Knowledgeable and friendly. Value of service is getting questionable. I found the cost for annual descaling of tankless water heater to be expensive. Nearly $400 for a service that took 5 minutes to start and 5 minutes to end with a 40ish minute gap in between during which he was able to clear a couple of slow drains and install a new kitchen sprayer, all of which had their own fees. Will be checking out other options for this service next year.
rhonda davis
2 months ago
Had to call them a couple times for various issues in my bathroom. Always professional, always courteous. And a good value for the money, in my opinion.
Jeremy Pruitt
2 months ago
Asked to come out to find and fix an upstairs bathroom leak. In ten minutes noticed a bad gasket, was told for myself to put silicone on the leak and to not use the tub. Then was charged $300. I will not use this company again. The leak was not offered to be fixed and I had to repair myself. I was told upfront of the charge, but not that they wouldn’t try to fix the leak.
Leonard Haberman
4 months ago
My experience with Joe the Plumber was very poor. The technician they sent failed to repair the problem and the guarantee the business offered proved to be utterly worthless. I would advise anyone requiring plumbing services to avoid calling Joe the Plumber as they provide exceptionally low quality service. I would rate this business in the most negative manner possible.
Vellore Sunder
4 months ago
I had called Joe The Plumber to give an estimate for entire repiping in attic, changing over from old pvc to flexible piping. They scheduled a visit, gave a free estimate and explained what needs to be done and what cannot be done. Upon contracting the crew (Matt?) completed the repiping in about a day and tested it. They were courteous, professional and on time. I would highly recommend Joe the Plumber.
N Summerville
4 months ago
No way, will not use! The cost for this plumbing service is ridiculous. For a 20minute repair of a toilet, they wanted to charge me $527. For something that should not cost over $50, and that's the high-end. Will not use them, and will not ever call them. I can't believe they rip-off their customers like that! No way!
Called Joe's Saturday Feb 12 2021 to have a plumber look at a dripping hot water heater. Plumber was supposed to be at my home on Sunday Feb 13th by 1p. On Sunday Feb 13th I called Joe's nearly 12p to see when the plumber would arrive. The receptionist said that no one was coming because the plumber was leaving early due to weather. I called them....they did not call me. She said someone would call me during the week and that I would be the first person on the list after the weather event. I NEVER HEARD FROM JOE's AGAIN. I called another service that showed up on time and they did great work. I WILL NEVER call Joe's for plumbing work again.
Thomas Gabriel
3 months ago
Joseph did a great job and was patience with some challenges he had with sink. He took his time and let me know right up front the cost and although the job took a little longer the price did not change. Nice job!
Jimy is top notch. Always on time and finds the issue right away. Joe the Plumber is a great group and is open and honest about any and all charges that are to be expected.
Carlos Ramirez
a month ago
He never finished the job I already paid for…waiting for his visit since last October. Several calls and he doesn’t the courtesy of answer my messages or return my calls. I had an emergency in December, called again, texted…and the same results. Definitely, I would NOT hire these guys!!!
Called for water heater issue. Adam came out and took care of water heater issue, actually sold us new water heater (tankless) which we love. Then discovered water leak from dishwasher which thanks to him was caught in time saving us $$$.
I have used them twice and I love the professionalism and honestly I get every time.
I will continue to use them for all my plumbing needs.
The team that came in to do our work was amazing. They were professional and cleaned up as they went along. The price was fair and the work was guaranteed for a year.
Evelyn Smith
10 months ago
My dog got caught between the pipe and brick wall of my house which leads to kitchen. After numerous attempts calling Fire drpt, SPCA, VET, and non-emergency police found Joe Plumber responding on a Sunday evening. Josh was dispatched and was able to free Harley from the pipe without cutting pipe! Thank you!!!
Have a 2005 townhome where the master bath sinks are connected with a cross. The a/c drains to this line as well.The a/c water looks clear, but evidently huge bacteria (or some squishy blog) buildup clogs the pipes downstream of the cross, and after spending 5 hours trying to get the snake to go down the cross, I gave up.The last two times I called someone, they came out and were able to go down the cross. Props to them. Downside is that it does not help me in the future.I decided to go in another direction and call Joe the Plumber. I was very, very happy with the money spent on services rendered. He went to the attic, found the vent line and added a way to access it with a snake. Now the next time this happens, I can manage the problem myself.I suppose this may mean that they could miss out on the revenue from unclogging the drain, BUT they did create themselves a loyal customer who will advocate for them and go to them the next time something comes up- which more than likely will be bigger job than unclogging drain.In short, strongly recommend Joe the Plumber to friends & family.
Tiffany Schultheis
a month ago
Unfortunately, I do not recall the young man’s name, but he was fast and efficient! Pricing was steep.. I’m sure it is with any installation.
Service isn't what it used to be. This service call was important to me because I referred & made appt with JTP for my elderly parent. After I explained that we checked for the obvious such lighting the pilot light but wouldn't stay on. I was given 2 options which would cost either $149 or $297, neither option was a basic service call. We ended up paying $127, not bad, and told we need to order the part ourselves, that JTP couldn't order it. Installation would cost $527 in addition to $127. JTP office personnel said we would need to call Home Depot or Lowes, if thats where the water heater was purchased, to order the part. We ordered the part, from Rheem, paid to have it expedited. Decided not to call JTP to install, as I was no longer comfortable with what had transpired. Had a another plumber install the part and that didn't fix the problem. Instead had to replace water heater which was under warranty, paid the labor cost.Very poor experience. Actually I'm not surprised, seems post COVID customer service has declined not just with JTP. We had a similar experience this yr with an AC/heating company in the Heights area, we have used in past that had provided excellent work and customer service. All I can say is good luck finding a plumber or plumbing company you can trust and afford.
Steven Curtis
7 months ago
We needed to have a fire bowl converted from a electronic start to a simple match start. Since we were dealing with gas I wanted to have an expert come look at it. It was a very simple project that I could’ve done myself except again my concern for gas line We had an appointment set up for a estimate and that person arrived on time saw that it was a simple task and got the work done in less than 30 minutes. No quote was given ahead of time but I assumed that since it happened very quickly with only two little plumbing parts, the cost wouldn’t be too high. The work was done very well and the worker was very pleasant however when I asked how much I owe old he quoted $325 which I thought was outrageous for 30 minutes worth of work and two small pieces of plumbing. I did not know ahead of time what the cost would be so I didn’t have a option but to pay that amount. Again the work was good but it was not worth $325.
I would highly recommend this company. I am not very trusting when it comes to contractors in my home because of previous bad experiences. But this company was first rate from the receptionist to the plumber to the finished product. I have confidence in calling this company for future plumbing needs.
Darrell Breedlove
a week ago
The gentleman that fixed my water heater in the attic was very professional, and did very very good quality work repairing
Susan Parent
5 months ago
Matt was very professional. He replaced the leaking faucet behind the washing machine. He was very neat and used his wet vacuum to clean up all the water upstairs! I would definitely use Joe The Plumber again.
Sharla Morning
4 months ago
Starting with my call, service representative was friendly and up front with minimum cost for service. Service was quick and honest about repairs. Price was reasonable. Will use for future needs.
gabriele merrill
2 months ago
Very professional, courteous and knowledgeable. On time, reliable and always do what they say they will do. I have used them several times and have always been very satisfied. I can highly recommend them.
These guys worked so hard and got my entire house replumbed in a single day. They were up front and honest about the situation of the plumbing. They were very polite and professional. Also they were cheaper than a few other plumbers that quoted me repairs. I'll definitely be calling these guys back when I remodel the second bathroom.
Tamara Jarboe
3 months ago
I called at 1:15 on a Thursday afternoon and my problem was solved by 3:05! I had called 7 other plumbers,nobody was able to come out ,they were here in 30 minutes! Great service ! I will only call Joe’s Plumbing now!
William McKee
6 months ago
UPDATE 2022: Since our first use, we have called them two more times and both services were quick and reasonably priced. The technicians are courteous and clear and I would still recommend them.2020: I would recommend calling Joe the Plumber with plumbing services. We had a small issue needing a drain and overflow plate replaced and they charged $127 compared to $350 quoted by another company! For the same work! They came promptly when they said they would and Dillon was efficient and did quality work. He was also good at explaining what he was doing and what I can be on the lookout for/how to make improvements on my own. And if I did, he offered for me to call him if I needed help walking through it!The only slight hiccup was during the window they gave me, I saw a voicemail from them pop up on my phone, and it turns out I missed an opportunity to get a plumber in sooner. To be clear, it looked like it was my phone's issue, but all that to say, when I did answer the phone the next time they called was when they sent someone out. So when you schedule your appointment and you are waiting in the time window they give you, make sure you are ready to answer your phone so you can confirm their arrival.Anyway, to recap, I recommend their services and will call again should I need anything more.
Cathy Biediger
4 months ago
We have use Joe the Plumber several times. The guys that come out are very courteous and very knowledgeable!! Not a complaint at our house!!
Susie Centanino
3 months ago
They deserve 10 stars! They were there in 30 minutes to repair a broken toilet. Also cleaned everything up and we are extremely thrilled with the service!
Great experience all around. Pleasant on the phone. Quick to arrive. Carefully explained the options and costs. Dillon the plumber was aces.
Paul Feehery
4 months ago
The water main from the meter was broken. Joe replaced the old PVC line with Pex and rerouted it to minimize tunneling under the driveway. He did a great job!
Heather Thomas
4 months ago
Not sure how to categorize but had a full house back up; plumber arrived early, had to work in the freezing cold with no complaints and talked us through every step of the process. Coming back to Followup. Thank you!
anthony mcgarvey
3 months ago
It's hard to find a good plumbers these days, but you can count on these folks. Responsible, on time,good quality work and reasonable pricing. i would recommend them to anyone.
Tonya Collins
3 months ago
I have been using Joe the Plumber for years. They are very responsive, very good at what they do and always professional. They are also reasonable on the budget!
Timely, prompt and professional. Billing explained up front. Very pleased with the job. I would use Joe the Plumber again.
Lauren Boyle
4 months ago
Wonderful people! They were affordable fast and efficient! Exactly what we needed! Definitely my best experience! Highly recommend!
The service technician was professional and kind. He determined I have a roof leak and not a plumbing problem. He didn't over charge me or talk me into services I don't need.
Margie & Phillip Williams
8 months ago
Great service from Jimmy for repair of our Navien tankless water heater. Originally scheduled for 3-5pm but they called around 3 to let us know other work running long and offered us 6-8pm. Jimmy arrived just before 8 and got the repair and service done by 10. He contacted Navien as soon as he arrived, got info from them and had the part in his truck. He was knowledgeable and efficient. Thanks for staying late to get it done!
Carolyn Myers
2 months ago
Very impressed with the professionalism, courtesy and work ethic of Josh. Josh takes the time to examine the problem, explain it completely and then fix it. Highly recommend this company
Jessica Martinez
3 months ago
Over priced, wanted to charge me $1600. I called another plumber that charged me $350. They like to rip people off.
We called Joe’s Plumbing on a Sunday to get a faucet removed and a new one replaced. They were able to tell us beforehand how much this would cost, and even though it was on a Sunday, it did not close that much more than it would have on a weekday. They sent a very competent, polite plumber in about 35 minutes. He did a great job, and we were quite pleased.
Rick Beckham
11 months ago
Although I had to wait all day for them to arrive once they showed up they were very quick & thorough. They were on a previous job that took longer than anticipated. Our repair person was Dillon & he was very good! Highly recommend him. Will request Dillon if we need to call again!
Ben Hernandez
7 months ago
Second time I've used them and their crews are very nice, informative, and thorough. They take the extra step to make sure the job is done.
Dillon removed our old reverse osmosis filtration system that was faulty/leaking. Very professional and personable. Will use again when we replace our faucet.
Very pleased with the work and the workmen also. Efficient, polite and helpful with suggestions! I’ll definitely use them again!
Mike Clancy
10 months ago
I had Joe the Plumber (Josh and Ignacio) replace a leaking gas service line at my outdoor kitchen. They were fast, responsive, did the work for the expected price and had completed the job before the other companies I contacted even called back. I was very pleased and would use them again.
Kate in the office always stayed in touch to keep me apprised of when they would be able to come out. Jeremy the plumber who showed up was very courteous and professional and friendly. I had a much better experience this time changing my water heater than I had with the last plumber that was out from a different company. I will use them again.
Dianne Scott
9 months ago
Richard came to service my bathroom sink drain pipe. He was very courteous and professional. He was persistent in trying to clear the drain and I was so appreciative because he did indeed clear the drain and I am able to use the sink in the most used bathroom. Thank you so much! I have used this company several times over the years and they have always done a fantastic job!
Reginald Garrett, II
2 days ago
This was, by far, a terrific experience. The gentleman properly repaired everything that was presented on the first day. On the second visit the following day, he wrapped up the end of our little project with professionalism and courtesy. The price was fair and I would highly recommended him and the company again.
Natalie Hunter
10 months ago
I've used Joe the Plumber many times in the past because I thought they had reasonable prices and were trustworthy, but yesterday my opinion unfortunately changed. A plumber came to my home and replaced a gas flex hose on my dryer and I was charged $197, which I thought was a little extreme. It took him less than 10 min and when I looked up the price of the hose online, many suppliers charge less than $30. Even more, there wasn't a breakdown of the price of the hose and labor costs on the invoice. It simply said other. I would appreciate more transparency with labor and part fees upfront. Maybe that was my mistake for not asking though.
The plumber fixed the two issues quickly and professionally. We appreciate the prompt and courteous service. The price for service was very reasonable.
Rector Family
8 months ago
Very responsive to an emergency call after hours. Set expectations clearly and either met or exceeded them. Joseph was very knowledgeable, professional and completed the repair (backed up/clogged sewer drainage) quickly/thoroughly. I would highly recommend working with them.
We needed a gas valve added in the kitchen for a gas stove. We called Joe the Plumber in the morning and they put us on the schedule that afternoon! This is the second time we have used this company and it won’t be the last! Highly recommend!
Leo, the lead plumber, unclogged my blocked sewer line, determined the cause of the blockage and then repaired the sewer line so I could return to a normal life again in my home. He was professional; his team efficient & most reasonably price for the work involved. Great job & thanks to Joe the Plumber’s whole team, including office staffer, Virginia!
Fair pricing, quick and courteous response, showed up on time and performed the work quickly and cleaned up after complete.
Miguel Pedroza
7 months ago
Excellent Service from Joseph Acuña coming to check the status of my water heater and suggesting for a future Temperature Control valve replacement.
Hot water heater started leaking from the bottom. Called in and the next morning they arrived at 8am. By 10am, the old was put and the new one in. Cant ask for more than that!!!!
Pattie Armenta
3 months ago
The guy that came out to fix our stuff was very good fast and experience would recommend them to people
Makeovers By Lauren (Amberlaurena)
a year ago
After calling many plumbers in the area Joe the plumber was the only company able to come out after hours and with reasonable pricing. Dylan I believe was the techs name was a super cool guy. Our guest bathroom needed a clean out and was overflowing. I really enjoyed his sense of humor after all he had to do and our house stank!My husband and I cannot thank him enough.Thank you so much. I will definitely be recommending to everyone!
Hammer & Nails Cypress
3 months ago
I have called them out twice, and both times they were very responsive and performed quality work at a reasonable price.
Richard was a life saver. I will use him any and every time I have an issue. Thanks again !!!!
These guys were honest and extremely helpful. Joseph offered customer service beyond the normal for sure!
David Decrosta
8 months ago
Joe the plumber was honest and fixed my problem for 13k cheaper than ARS Rescue Rooter. Never use ARS they are thieves
Seven (7) months old NAVIEN tankless water heating service. No hot water. Replaced a frozen check-valve. Replaced venting system and appropriate vent stack.
Matt saved-the-day and Dillon was very helpful and knowledgeable. Thanks! dma
Trista Knapp
5 months ago
Leak in attic coming through the ceiling. Josh found leak and fixed it with no issues. Will definitely use again for any plumbing issues.
Jason Pennington
a year ago
I am very satisfied with the service I received. Jimmy was professional and knowledgeable. He took the time to check every where he could to make sure we didn’t have any other gas leaks in our home. He provided me with two different solution and was able to complete the work the same day. The price was a little high for the work completed but the service was great.
These guys were great! He knew exactly what the problem was, (water valve at the bottom of the toilet needed to be replaced so I had him replace all 3). He had the part(s) on his truck to fix it, and it only took him like 15-20min just like he said. Nice to see them taking on the apprentice to grow the next generation or tradesman. Very happy with the service provided! Even the young lady that scheduled the appt was super sweet!
Joseph was the service person, a good natured guy who completed the repairs quickly an efficiently. I was very pleased with the service and will use the company again.
Thanks service was quick and Richard solved the issue and spent time to verify it was resolved. Very pleased.
He was on time did exactly what we discussed on the phone very reputable company I would recommend Joe the plumber
Dell Van Liew
9 months ago
My new choice when I have plumbing needs. We needed to have a couple of drains cleaned out that were draining very slow. Came and did a great job at a fair price. We were very pleased with everything
Patricia Leonard
10 months ago
Joseph who came was professional and fixed the problem in a timely manner. We had another business install our garbage disposal but it started leaking. Joe the Plumber found screws missing and reseated the disposal. Thank you for the great work and service.
Melanie Prevost
7 months ago
1 week after clearing a drain that backed up into the shower, the problem returned. We were told to call if it backed up again. When we called, we were told drain work is not a warranty service and we would have to repay again. This was our first time using this company and we won’t be back.
Joseph @ Joe the plumber was on-time and very professional. Will definitely use them again when needed.
Great and courteous service. Will keep on using this plumbing service.
scott shaeffer
a month ago
Joes Plumbing lived up to all expectations as a plumber. I would highly recommend.
Nikki Neighbors
9 months ago
The repairman, Jimmy was at my house within 2 hours. Did a great job fixing a clogged drain, and my home repair gone wrong with no judgment. Will absolutely use Joe the plumber again!!!
Gerrell Eichman
2 months ago
The team from Joe the Plumber were top notch in every category. I now use them for all my plumbing needs.
Very good work and reasonable pricing. Replaced my ac condensate drain that was leaking. Made it much better than it was. I had used Joe the Plumber before to replace a water heater and they did an excellent job, so I used them again. I highly recommend this company.
I would not recommend this Plumbing service to anyone. Their guy came out, said he cleared the drain and ran a camera, all within about 20 minutes. His 'fix' did not work and I had to have another Plumbing service come and fix the sanitary drain. They said there wasn't a warranty but this was a 'you didn't do what I paid you almost $500 for' not a warranty issue. He as extremely rude when I called back and said we used too much toilet paper, must have put baby wipes down the toilet (absolutely not true) and other excuses as to why he wouldn't stand behind their work. Go to Texas Quality Plumbing instead; they were great!
Excellent customer service. Responded promptly and took the time to answer my questions over the phone. Will definitely call again.
I love this plumber. My old plumber retired. Joe's is family oriented and they truly care. They don't try to overcharge you. If you needva good plumber call them. We all need good plumbers, good mechanics and good barber's or beauticians.
I'm not with the repair and how it turned out. The plumber had to replace a brick on the exterior part of my house and he didn't do a good job putting the brick back in place.
Excellent service. Technician was very personable, professional and knowledgeable. Very fairly priced too. I have used Joe the Plumber several times with my house and my rentals. This is the best plumbing company.
I needed a new disposal and wanted one quickly because dishes were already piling up in one day of having it not working. They sent Josh out within a couple of hours, he had the part on him and it was an affordable price. Actually the part price was comparable to if I got it on my own at Home Depot. And the installment fee was also very reasonable! I’m so so grateful that I called this company and I will definitely use Joe The Plumber in the future!
Elizabeth Schlarmann
9 months ago
I called in the morning, and they had someone out a couple of hours later. The technician was very polite, professional, and efficient. He made sure to explain everything that needed to be done before starting and completing the job.
Kathleen Wentzler
10 months ago
Leo was amazing. He worked so hard to do this very difficult repair in a timely manner. Very courteous, knowledgeable, and conscientious. I am so thankful that he was my plumber today - a holiday weekend, no less.
A COMPANY WHO ACCEPTED RESPONSIBILITY FOR THEIR MISTAKE, WAS HONEST, AND RECTIFIED THE ISSUE!This company gets 5 stars from me! I hired them for an emergency issue on a Sunday, when water was pooling on my floor from my washing machine and backing up in my sink. Their technician responded promptly, and $327 dollars later, unblocked a stoppage in my pipes which was caused by a grease buildup. (Don't dispose of grease in the sink!)However, where this story takes a turn is after the technician left. The next day, I went to use my washer and it would not fill with water. I checked all hoses and spent 2 hours on YouTube learning to put it in diagnostic mode and trying to figure out the problem, before I decided to call an appliance repair company.The next day, a repair person came out and was there for less than 5 minutes before he diagnosed the problem-the water valve at the washer was turned off. He stated the plumber had turned the water valve off and failed to turn it back on. I was confused as all the water in the house worked and I had running water at my sink. He explained to me that there was a separate valve at the washer that had been turned off. I paid the $75 service fee to the repair person and then called Joe The Plumber. I explained all that had occurred and then stated that due to the plumber not turning the water valve back on , I had to pay a service fee. I explained that I am a single female, and would have not known to look at the water valve before calling a repair company.The service manager listened, and apologized profusely, agreeing that the plumber should have double checked his work and making sure the valve was on, before leaving my residence. She stated that the owner instructed her to refund my $75 service fee, and she told me I would receive a check in the mail in two days, which I did. I did ask that the plumber not get in trouble as he was good, and it was a simple mistake.Overall, I would highly recommend this company, as they could have shirked responsibility, but instead demonstrated honesty and integrity, as well as great customer service! I will always give my business to an honest company that puts their customers first!!!
We recently used Joe the Plumber to repair a faulty dishwasher. I was very impressed with the service. They had given me a 3 hour window to show up, but they called me in advance to tell me the technician would arrive towards the later end of that window. He still showed up within the original timeframe, and when he did, he was very friendly and professional. He performed the repair quickly, and I thought the amount charged was very reasonable. We will use Joe the Plumber in the future!
I've used Joe the Plumber many times and they are great for small plumbing repairs at a good price. They're not the best at working with insurance though as I had a big project they did good work on but their refusal to itemize their bill further cost me a few thousands of dollars of home insurance repayment. They also put a dent in my refrigerator and claimed they would try to fix it but never contacted me and stopped returning my calls.
Fidelia Gustafson
2 months ago
We used Joe the Plumber a few years back (pre-COVID) to check toilet drains.
Christi Cheramie
a month ago
Commercial property. They responded in an hour, assessed issue, came back with an excavator and dug 6 ft deep to reach broken pipe and repair. Lifesavers!!
Just needed pilot light relit. Instructed me on what to do in future and cost of new water heater install if I need it in future.
New faucet install on a pedestal sink in our half-bath. Joe's was at the house within 24 hours of my initial call, they were polite, courteous, and did quality work that involved removing the sink from the wall and re-installing. All was done with great quality, the sink actually looks better now than it did before, plus a great new faucet as well. Great work, would recommend these folks to anyone and will call again if/when we have plumbing issue.
Danny Brooks
4 months ago
Very prompt and professional. Solid work performed. Nice guys. Very satisfied.
Have used Joe the Plumber for several years.. they are very professional and nice company to work with and the plumbers have always been professional and courteous.
Guys showed up when they said they would. They were there to replace a cartridge in my shower faucet, and boy did I have a fighter for them, but they got it done, and it looks and works great. Thanks Joe the plumber.
Juan Moreno
10 months ago
I called and the person who answered was extremely kind. They were able to send someone the same day. Was presented with several solutions to my problem. Took the time to explain it all. From start to finish the experience was painless. Will continue to use them in the future!
Debbie Ellis
10 months ago
Main line was clogged and sewage was backing up into my bathtub and shower. It was after 5:00pm and they were the only plumber out of 4 I called that could come within an hour. Technician came within the promised time, was friendly and cleaned out the main line quickly. I would highly recommend this company for your plumbing needs!
This is the 4th time that we had Joe the Plumber out and never are we disappointed. The technician (I don’t remember his name but I think he is a Forman/supervisor) was very professional, personable and did an excellent job since we had several things for him to check on for us. The price is always reasonable and the work preformed is always excellent. I will never call anyone else for plumbing needs.
Service was 5 star, unfortunately they are extremely over priced. I had 4 faucets installed, purchased the parts on my own so only paid for labor. Was charged $600 for 2 hours of labor (they also didn't tell me the cost until they got here despite my asking or I would have went with someone else)
Didn’t take them long to resolve the stopped up sink!! Very quick and efficient!!
Great experience every time! Very professional and excellent workmanship!
Matt and Richard were fantastic. Reasonable quote to replace old tanked water heater with new tankless and the installation was very professional and by the book according to manufacturers recommendations for the application. Would highly recommend
Harry Drennan
2 months ago
Did an excellent job - on time and within quoted price
Nate O'Brien
9 months ago
Had the bad luck of having two burst pipes in one day, right before a big move. Joseph and Leo were world class, excellent plumbers and communicators. I genuinely appreciated their candor, professionalism, and time!
Freeze prompted the exterior water shut off valve to break. Fixed quickly and efficiently. Thank you thank you.
Matt and his crew showed at our facility on schedule and hydro jet cleaned my line from the back to the front. During the process, we unclogged numerous slow and clogged drain. We were happy with the service and value offered for their work. They worked hard to make everything work in proper order. I will use them again in about every 5 years. Kate in the office was always prompt with any questions that I might had regarding for this job and future work.
I was very satisfied with the service from Joe the Plumber and my plumber Joseph. He had a very good attitude, did quality work and was able to answer any question I had. I thought the service cost was fair and very competitive to other plumbing companies I have used in the past.
You never know with tradespeople what the outcome will be. I think that is historically a very true statement.However, I am very pleased with the quality of care, service, honesty, knowledge, and thoroughness. The plumber not only fixed the problem at the initial visit but also found another cause of the recurring new construction issue. That in turn led to another discovery which has been resolved. We are grateful for their work ethic and diligence to resolve the issues.Last, when I called for initial service, the lady who answered the phone and their in-house tech Mike, were very clear, polite, and helpful on the phone.
Alex Wysocki
5 months ago
Very good service person knows his job if there is a rating he gets 10 Wrenches the highest TY
Their plumber was on time, Courteous, and professional. The job was done quickly and neatly.
Adria Lizette (Lizette)
a year ago
Wanted to make sure pipes were in working order and no potential leaks. The technician was very knowledgeable and thorough in his inspection. He also gave me some helpful suggestions and an estimate on some additional work that I was concerned about. I've used Joe the Plumber in the past and have always been satisfied with the work they've done and the professionalism of the company.
Desiree Robertson
a year ago
Great installation of a water softer unit. Clean pipe work! Super quality. Very professional and def my new plumbers to call if we every have any plumbing issues.
Steven Davis Jr
9 months ago
JTP handled the complete replacement of our 20 yr old tank water heater (yes, it lasted that long!) with a new tankless system. Yay! No more cold showers. We are extremely satisfied and Matt Ash and his crew did a great job. I highly recommend JTP!
Ricky Stracener
a month ago
He was extremely courteous, excellent, and knowledgeable and performed would use him again in a moment.
It's too early to tell how well the job was done but the leak was taken care of by replacing our entire toilet. So far (it's been a few hours since the repair) I've not had any issues. The technician was kind, professional and seemed knowledgeable.
Cindy Anderson
10 months ago
Joseph was extremely thorough and professional; friendly and made me feel at ease. A great asset to your company, will def use again and refer my friends as well
Needed to replace the water supply valves and hoses for our washing machine. Valves were 20+ years old and in bad shape. We've used Joe the Plumber in the past and they were our first call for this job. Very pleased with the service. Friendly, knowledgeable and efficient. Completed the work in about an hour. Cleaned up and left us with good info to maintain the valves and hoses in the future.
Complete repipe of neighbors trailer. Good, complete professional work.
Dan Zastawny
11 months ago
Excellent service from Joe the Plumber. Our technician Josh was very helpful and explained everything as he went along. Very knowledgeable, polite and courteous. Would definitely recommend!
Jeffery Richesin
a year ago
Scheduling a convenient time was easy with the office staff. They gave me several options at first but none of them really worked. I requested a certain day and they had that day available. I received confirmation the day before and then again 1 hour from the time Jimy showed up. Jimy was very professional and due to where the leak was I knew we were going to have to remove a part of my celing. He removed a very small portion to access the leak and he found the problem very quickly. He gave me a price that was reasonable for the repair and he started and finished the job in about 3 hours time. He made all the repairs with new parts and pieces. They gave me a written warranty on all the work he did as well. He cleaned up after himself and made the areas as clean or cleaner then what he found them. I let Jimy know that I needed an itemized invoice for insurance and he was able to provide it as well. Joe the Plumber may not be the cheapest plumbers in the area but they certainly are not trying to over charge you either. They are professionals, and hold each of the plumbers to the highest standards from what I can see. I would give my full recommendation to Jimy and Joe the Plumber as a company. FYI they accept credit cards for payment.
Very competent and professional plumber. Good experience. Will be my go to plumber at our new home.
Dennis Maness
3 years ago
Both the plumber who came out and gave the estimate and the plumber who came out the following week and did the job were both professional and personable. There were no unpleasant surprises and all went as planned. I am pleased with the work done. Also, after the appointment was already set, I received an email from them with a 5% off offer which they happily applied to my current visit that day.Thanks. Great job.
These two guys were great. Miguel ( Michaelor Mike) and his partner were both very helpful when I asked him about the problem and solution for the hard water we have here in Cypress. They were punctual, thoroughly explained every question I had about replacing 2 old faucets with two new sets. He was very positive and did not put down any other plumbing professionals- Thanks again!!
Janet Heavner
2 years ago
Needed a plumber for water heater not working. Decided to try Joe the Plumber and glad we did! Service was same day, and we were worried we'd have to replace the whole unit, but Rusty was able to fix the issue. Thank goodness! Very reasonable cost and timely arrival. Will definitely use their services again.
We've used this company before any the services were great, but this last technician that came wasn't professional. He shot down everything that I said, even though the former tech from this company told us what needed to be done. He used my master bathroom and didn't flush it, and turned the water off to some of our appliances inside (washing machine, etc) but failed to turn them back on. Again, the previous person was wonderful, so it's a toss up if you'll get someone really good or someone not so nice.
Diane Plamondon
6 months ago
Our technicians Dillon who came out to check leak and Joseph who installed new toilet were polite and knowledgeable. They got the work completed professionally.
Excellent customer service, professional service and very on time. We will definitely have Joe in our favorite list
Very dishonest plumbing company. Roof top vent kit for my tankless water cost $94 at Ferguson plumbing per their recommendation. They charged me $500 and stated they don’t have receipt.
Very skillful worker, they know the problem and resolve it for us. I’m 100% recommend.
Dr Yano Kelly
6 months ago
Impeccable customer service. The plumber was very professional and complete the work quickly. I'll be using this service when needed.
I want to thank all of the staff, Sylvia, Josh, Jimmy and the field supervisor for seeing the job through until the end; professionally, conscientiously, and competently.Happily, there is no leak, and I am so very happy with all of the updates. You are a great team. Maureen
Good service. Arrived the same day I called. Minor issue that was corrected in about 30 mins. Was not allowed to use a $25.00 off coupon that should have been applied. VERY EXPENSIVE for very little work performed although they did a good job. If you use them, try to shop the cost with other companies. Update: Had other plumbing work needing to be performed. I found a company that was less than 1/3 the price that this company quoted me. Shop around. You can find plumbers that can perform the work way cheaper than Joe the Plumber.
Brandon Young
2 years ago
I have used Joe the Plumber for years. I love their work. I think the plumbers they hire our top notch in their field and are so friendly and professional. I have worked with several of their plumbers, but Jimy Reyes I have found to be so thorough in his work and expertise. I like how he seems to go the extra mile to explain things and the make sure I have an understanding of what is going on with repairs on installations. So I always ask for him when it comes to work that needs to be completed in my home. I recommend Joe the Plumber for anyone looking for a plumber. Like I said, I’ve used them for years and never have had a bad experience.
Karen Cookson
2 years ago
The technician who came to our house was professional and knowledgeable. It was late in the day when he arrived. After he found the problem, he learned he had to go back to the office to pick up parts. Rather than just say that he needed parts and he would come back the next day, the technician picked up the parts and completed the repairs. We really appreciated him taking the extra step to complete the repair. Otherwise, we may have been without water overnight. We like using Jie the Plumber because they are responsive to requests for service and the technicians are professional and able to complete repairs the first time.
Christofer Henry
4 months ago
Professional and cost effective service. Would definitely recommend and use them again.
Sara Gutierrez
a month ago
Great work, a bit expensive but they were professional and fast.
Wandatmorrow Morrow
2 years ago
I called today re a water leak behind my washing machine that would have potentially delayed installation of my new floors. I called Joe the Plumber and they had someone at my house within 30 minutes of the call and the problem was fixed within an hour! Great service and not the first time I've used them. Would not hesitate to recommend based on my experience!
Lauren Tadlock
2 weeks ago
Never called me to set up service but want me to leave a review for service.
Miguel Santiago
a year ago
I was told I was going to have someone come during business hours for a free service call and get told what would be the issue. Instead Plummer came and fixed issue and now they charged me a crazy amount for an issue that took 5 mins and claimed it was afterhours even though I specifically asked that I didn’t want after hours. I did not ask for them to repair the issue, I wanted to know what was wrong to see if I could then afford the issue. They will find a way to take as much as possible with little effort. I did not give authorization to fix the issue unless knowing what the issue is.
We had an outrageous water bill after an initial repair with another company, so we called Joe the Plumber. Dillion did an amazing job. He was very knowledgeable and thorough when assessing the problem. If we have any problems in the future we will definitely call again and ask for the same plumbing technician. I would strongly recommend the company if you’re having any issues.
Jimy was professional and helpful in getting to the root of our sewer issue. Our line was clogged due to a cable line going through the sewer line. He took a video of the problem so I could contact the company that did the damage. We will definitely call Joe the Plumber for any issues in the future.
Bruce Robertson
8 months ago
I made numerous attempts to reach you via phone. Each time the call was answered and dropped. I called Matt's cell phone which he answered immediately. He knew immediately what the problem was. He said he'd call the office to get a Tech out. Shortly after the office called saying they did have a tech and he would heading to me shortly. Tech Richard showed up and fixed the problem. I should mention that he served his apprenticeship under Matt!!. The Matt style of taking care of customers was very evident in this young man. Win win.
I am very impressed with Joe the Plumber and especially with Matt Ash! We bought a new faucet and after trying to install, called them to come and assist.Matt came out same day, found that the faucet was defective and waited while I ran and got another one. He was very kind, knowledgeable and the service was fairly priced. I would recommend Joe the Plumber over and over again. Thank you for your great service!!
Stephen Mullin
2 years ago
Initially brought them in for a pilot light issue. Very quick and professional response on a Sunday afternoon. After some discussion we decided to replace our water heater. Appointment was set up and installation was completed exactly when promised. Very courteous and professional field and office (phone) personnel. Would recommend to anyone.
Had a Saturday appointment time between 1-3pm. No one showed. We called the office around 3:30 and no one answered. 6pm when we figured they were a no show, the doorbell rings and it's their technician. He wasn't apologetic, he basically said he didn't have my number and that's why he didn't call. At this point my husband had left and wouldn't be back for a few hours so I told the guy nevermind about the appointment. He kept asking if I couldn't just okay it. I said no he wanted to be here. He seemed annoyed, so I let him look at the area and he tells me it would be quick and easy to fix but then says it will cost around $600 because there's insulation there. My husband had already cut out the drywall, the insulation was there but no where in the way! I felt he wasn't going to be realistic or honest so I sent him away. He kept saying he would tell them I wanted to reschedule so I wouldn't get the truck charge. Overall unprofessional and lack of customer service. Will not be rescheduling or referring them.
We have used them several times. Their work has been good but, I would advise to always, always get a quote before having them do work.Our last experience was frustrating and we may go else where next time. We had purchased a new toilet and all needed to install it, we called Joe the Plumber out to do the install. We knew that in the past they were quick, efficient and reasonable. Well that was a mistake..... the guy showed up , my husband had to help get the toilet out of the room. Then he installed it in less than 20 minutes and was bragging about how fast he did it....and then charged us $525 to install it. We felt cheated BIG Time! After about 2 weeks we had to install pieces of extra flooring under each side to get our toilet to tighten up to the floor and stop rocking. Very disappointed! They had always did us good before.
Jared Branch
7 months ago
They provide prompt service at a fair price. I trust their team to take care of our plumbing issues and recommend them to anyone.
Hussain Majeed
4 months ago
They ask for $185 just to drive 5 minutes to my spot and tell me what is the problem.. this kind of business is not professional
I was very pleased with my first experience with Joe the Plumber. I called this morning and they had a technician out within 30 minutes. Chris replaced our garden tub faucet and was pleasant, knowledgeable and did excellent work. He cleaned up diligently after completing the job. I'll definitely call Joe the Plumber for my future plumbing needs.
Joseph came out late at night and stop the gushing water. As Woodland Water had changed out meter that.fay, we.establishef they indeed created this.problem. They did come out,and repair issue.Joseph is very professional with great customer service.He is such an asset to your company
Woody French
4 months ago
Had our water heater replaced, great job! Thanks Joe!
Linda Maxwell
4 years ago
We’ve had 2 occasions to use Joe the Plumber. They came to our aid promptly. (Within a day). Fixed the problem immediately, were professional and clean! The service man was super nice. Will definitely use them again and I highly recommend
Margaret Kwan
11 months ago
Service tech arrived within 30 minutes of call.. honest, efficient , professional and friendly.
I can ALWAYS depend on Joe The Plumber.
Joseph was professional and insightful. I use Joe the Plumber for all my plumbing needs!!!
I highly recommend Joe the Plumber. I hired him because his referrals were stellar (he’s big on Angie’s List), and now that he’s fixed my leaky hot water heater, I can see why he’s so popular. He was fast to respond to my call, and arrived when he said he would. He made short work of repairing the leak, explained the problem thoroughly to me, and charged me a fair price. I will definitely use him again!
Our call was quickly acted upon and plumber came earlier than first stated. We had a leak in the tubing for our gas cooktop. Juan was very professional and explained what was needed before proceeding with the work . Job well done!
Maria Saidan
9 months ago
Great customer service and very thorough and precise. Joe worked nonstop to fix my shower! I would recommend this business to anyone!
I called Joe and they came within a couple of hours within their quoted time frame. Juan got right to it and cleared the sewer line but suggested I have a camera inspection soon. Well, 3 days later backed up again and I called back and Matt (supervisor) was here within an hour to run the camera and found a cracked pipe on the MUD side. He sent the video to the MUD and they came and had to replace their and my pipes which went 7.5 feet deep saved me a HUGE bill. They were timely, polite and helpful in getting the job done properly and quickly.
Our tankless water heater had leaks after the Arctic freeze so we were without hot water for 9 days. Matt came out twice and worked diligently to diagnose and repair the problem. He searched for the necessary parts which were extremely difficult to locate due to the high demand. We would highly recommend Joe the Plumber for their customer service and fair prices.
Jeremy Mercier
3 years ago
Had them come out to replace two hot water heaters. Did a great job in a timely manner. Very quick in scheduling a time to come out. Came out several times to help diagnose issues. Worked toward finding noninvasive solutions. Matt Was the service tech I worked with and he was fantastic.
Very impressed. Josh was on time, freindly and communicated very well. He identified the problem (source of leak), faucet stem quickly and to the point.Will use again next time if any plumbing issues af all.
Gerald Boudreaux
2 years ago
I have used Joe the Plumber several times over the last few years. They have always been: on time for appointments, courteous, and cleaned up after their work. They have freed up clogged drains, installed bathroom and kitchen faucets, and recently installed an Aquasana water softener and filter system in my home. Most important to me, is that they keep their word. The plumber that initially installed our kitchen faucet didn't get it tightened correctly. I called them back after about ten months to come out and tighten it back up. They did so, and didn't charge me a penny. I recommend them to friends and family. Thanks Joe.
I was very grateful for the team at Joe the Plumber for helping me one weekend. I noticed what turned out to be an AC leak in my bathroom ceiling and from an old Angie's brochure found Joe the Plumber. The worker was polite, respectful and courteous.I would have given a five star except he didn't let me know what was wrong and the cost to fix it until after he had fixed it. Overall it got fixed and he worked with me with pricing. I was satisfied and so glad to have found them. I'll be using them again in the future.
Ursula Singleton
2 months ago
would not consider hiring any other plumber. They are excellent.
Curt Gardiner
3 years ago
We called at 7:00 am on Saturday and they were at our home by 8:15 am. Had our hot water heater replaced the same day. They finished by 12:30. Excellent service with quality product.Nothing but the best from the company. Extremely satisfied with work and knowledge of their products.
Jacqueline Brown
4 years ago
I had a wonderful experience with Joe The Plumber! My daughter’s shower lost almost all pressure but it was not due to the main water line but it was inside the shower-head mechanisms. The technician had never worked on the brand we had but he worked really hard to figure it out. And thankfully he did! No more pressure problems.
I highly recommend Joe the Plumber. They were quick to schedule an appointment, arrived on time, and Jimmy Reyes was very professional and explained everything thoroughly. I will continue to use them for my plumbing needs and will request Jimmy! Thank you!
Joe Dombrowski
4 months ago
$700 dollars to replace 8ft of galvanized pipe with PEX was very exorbitant
Cynthia Fleming
a year ago
Joseph was very professional, explained everything that would be done before and after repairs, covered pricing and provided estimate for future repairs needed. Would definitely use again and recommend him.
Dillion may be a youngster but he definitely knew what he was doing the instant I pointed out the problem. I thank Joe the Plumber for not charging ridiculous prices. I also thank Dillion for driving from Conroe to Cypress. That is a drive. Thank you, thank you, thank you. I will DEFINITELY pass on your company name.
Cinful Griffins
6 years ago
I actually had a really good experience with Joe the Plumber. It was a simple job for a Faucet and garbage disposal install. I was quoted a price over the phone and the only difference in the final price was the cost for the time it took me to get a cord that I needed (in which he waited an hour). The work was done well, I was informed of all the work done and it is under warranty. I will consider using them again.
Dr. Kierra McShine- Gregory
2 years ago
Mike was exceptional!! He came at a time when we’re extremely frustrated after experiencing 4 other plumbers and no answers! Mike took his time to explain ever step of the process, gave us real answers and worked with us to ensure a successful repair. He ended up having to tunnel 10+Feet to get to pipe and once under gave us a explanation for all our problems. As 1st time home buyers this was an unexpected and miserable process, however mikes professionalism and fidelity in his work was a relief! Mike will be our go to plumber in the future, and we are so happy we landed in the right hands!
JDF FAN 1000
10 months ago
Jimmy came to repair a sprinkler system leak.He was wonderful to work with and I will use them again.He showed up exactly when he said he would.ZI truly will recommend them.
marcus deberry
a year ago
My first issue was that the technician informed me that I needed to purchase a new trim set from Lowe's for my tub faucet. But after thinking about it I called him back and ask him did I need only the trim set or did I need to buy the valve that goes with it. He said that I needed to buy the trim set and also the valve set I inform him that you can buy the compatible valve set by itself. So I purchase a valve set which is compatible according to moen company with the trim set I currently have since there's nothing wrong with the trim set. I called him back to install it. He came over and install the valve system but he told me that the spout of the trim set was not compatible with the valve set. He ended up not putting the spout on but put the two handles on along with installing the valve and told me to contact Moen for a spout that is compatible to the new valve set. I contact Moen and they stated that yes it was compatible. Yeah so I took the old spout and screwed it on to the top of the valve area for the spout myself and it worked perfectly. It appeared that the technician didn't even attempt to place the old valve on to the new valve area for the spout since he still had the area that goes under the tub still connected to the old spout. But what he did do was tell me it was going to be over $125 for him to come back out and just screw on the spout. I started to call the company and let them know about the situation but it wasn't going to change anything and now I had water so I just moved on and made a mental note that I wouldn't be using this company again
Melissa Charles
a year ago
We originally requested service to replace a showerhead, but the morning of our afternoon appointment, we ended up having a pretty substantial pipe leak seeping through the ceiling in our garage. Jimy was assigned to our house, and he took his time to figure out exactly what the problem could be as well as where it was coming from (which I was thankful for, considering we had to tear down sheetrock). Instead of making us wait on a different day/time for the more extensive service, Jimy was able to help us with the problem as well as honor our appointment time. He provided the parts, including a new showerhead, and also cleaned up the sheetrock that had to be removed. While no one wants to spend a lot of money on housework that only the homeowner can see, I felt like the time, labor and repair done on the shower, drain, pipes & plumbing was done at a fair and reasonable price. We will use them again in the future; thanks!
Beverly Olano
3 years ago
Contacted Joe the Plumber due to leaking hot water heater. The technician arrived on time, as promised. Made a fast diagnosis and recommendation to repair at a fair price. Very professional and courteous. Would definitely recommend.
The service was great and timely. Highly recommend!
John Burford
4 months ago
Great team, very clean and knowledgeable. Highly reccommend.
susan mcintyre
a year ago
We had a great experience with Matt Ash from Joe the Plumber! He installed a whole house water softener and was very prompt, professional and friendly during the process. He explained the unit and how it works, the unit looks great after installation and he left no mess behind. We would certainly recommend the company again.
Ludwig von Lutzow
4 years ago
The service rep that came out to our house was very good and we will use him again. Though a little more costly than some plumbers, this company kept us informed about the replacement parts on order and always arrived on time. Some plumbers in the Houston area come to your house, do not bother to quote a repair cost, and you never hear from them again.
Richard showed up within an hour after calling. Richard was very professional and got the job done quickly .
First of all, we have used this company 3 times in less than a year. I would say, for being a regular homeowner, we are a pretty good customer. We wanted to support a local business in the area because that is what we do, help our community. Its our fault for not calling around.Now we've had our main line unclogged twice and had them fix a pin hole leak behind the bathroom wall. The clamp for the leak was over $350. Mind you, we already took off all the drywall and cleaned it out so he just had to clamp it and he charged us $350 for that. The first drain clean out, the prior owners poured grease down the drain so it wasn't the easiest so I felt that the $350+ charge was reasonable. However, in the beginning of the month, we were charged over $500 for the same service, minus the grease. The justification the plumber gave was I had to remove the toilet ? I mean, DUH. That's part of the service, excuse me? $500 and you didn't even fix anything, you just unclogged the drain with the same machine we did yesterday that cost 1/6 the price. So anyway, we had another issue 2 weeks later and I called and spoke to Chante (I think that was her name) Saturday and she ran me through the he say she say line. Plumber was suppose to call us back because apparently he told us something when he left the second time. We paid 3 times the amount, and you couldn't even come out?Anyway, yes they are local, but they are a rip off. They never gave us the price until afterward. You guys have lost a customer. We have a 50 year old house that has some issues, we could've used you guys for all the work. NOPE. Not after that. What a rip off.And you can rent the drain cleaner tool for $72. Don't doubt yourselves.The service was not under my name, but you can email me if you want a response. Honestly, it wouldn't matter either way. We've learned our lesson and will never come to you again. Thanks.
Jimmy did a great job in helping me get my water to run throughout my home. He was very patient and showed his experience in plumbing. I am very satisfied with Jimmy's work. Thanks. Lyndon Rojo
Paula Bernhardt
3 years ago
Matt, with Joe the Plumber is very professional, honest and hard working. He has made small & major repairs at both my work and home. He stands behind his work and the staff have the same work ethics. They are now my #1 Plumbing Company to call when in need of repairs and projects.Thank you to the staff at Joe the Plumber!
Victoria Loughlin
3 months ago
Great customer service. Worked quickly to fix a leak.
Charles Beyer
2 years ago
Joe’s technician arrived within 45 minutes of my call as promised. The drain to the sewer was cleared very quickly and efficiently. Very pleased with everything and will use again in a heartbeat if needed.
Michael Carroll
5 years ago
These guys really understand my needs. I've used them on a number of occasions and they never fail to provide anything but top rate service. They arrive on-time, ready to go to work and make every effort to solve our problems correctly and for a fair price. In fact, I called them about a problem I was having with our shower and they quickly told me I needed additional work before I called them for repairs. I will always make Joe the Plumber my first call for all my plumbing needs!
Joe the Plumber's service was amazing. I needed a hot water heater replaced and I received same day professional service. From the initial scheduling through the installation. A very professional company to do business with. Very pleased with the value I received for the price.
Matt at Joe the Plumber is our regular man. He has upgraded most of the fixtures at Lakewood Montessori. He helped us winterize our systems for the ice storm and was on hand to recommission 3 buildings. He is on time and reliable. I never think about calling anyone else!
D. Wyatt
Jonathan Perret
3 weeks ago
$247 to replace a toilet valve. Ouch.
Martha Jozwiak
4 months ago
Joseph was very professional
And did a great job
The tech was very efficient and friendly! I have used Joe the Plumber before. I have always appreciated the honesty from the company. I would recommend this company highly.
I discovered that our Garbage Disposal had been leaking pretty bad under our sink. I sent in a request for information around Midnight, by 9am the next day someone from Joe the Plumber called me, we agreed on a time, and by noon I had a new garbage disposal installed. I'm not sure how the price compared because I didn't shop around, but it seemed fair to me, especially with the speed and professionalism. Shout out to Luis for doing such a great and speedy job. It's the middle of the COVID-19 Pandemic, so I really appreciate that they are working right now.
Called Joe the Plumber to install new water softener and water filtration system in our home. Chris showed up on time and completed the work professionally. Was hesitant at first to use a plumber for this work but I’m glad I did. He ensured everything was working properly with no leaks or hidden damage. He even fixed a couple things over and above what a typical “installer” would have done.
I had a great experience using Joe the Plumber. Mike H was my technician. I called on a Saturday and Mike was able to get to my house within about an hour of initially calling, he quickly solved my issue and charged a fair price. I really appreciate the great service!
Kenneth E. Vale
a year ago
Called initially for a clogged drain pipe that I could not clear myself. Plumber arrived on time , clear ID, and had all his gear ready to go. He told me up front how much it would cost. He was professional and thorough. Afterward we spoke about future work and I told him about our disposal problems. Long story short I had a new disposal installed that day as well. Great prices ,excellent service! If you live in Cypress or the area - don’t look elsewhere!
The technician ,Joseph, was on time, professional and service oriented. He did a great job and I’m very appreciative. Will use Joe the Plumber again for sure.
I highly recommend both Juan and Joseph who installed 2 toilets and replaced sink pipes in a very professional way. They are certainly a great asset. Well done guys You are the best!!!
The plumber was knowledgeable but at the end of the visit informed me there was a service charge for providing an estimate. I told him that I was not told there was a service charge for an estimate. His response was his manager would kill him if he didn't charge me. I paid the $87 but won't be using them again. Perhaps informing potential customers of charges beforehand would be a good idea.
Had a problem with drainage and Chris came out the same day and did a phenomenal job. He was so knowledgeable and took the time to make sure everything was working properly before leaving.it was already late in the day but he did not rush at all. Its hard to find someone that has such a genuine concern for the customer and wanted to do the best job possible. I will never call on anyone else again and highly recommend Chris!
Cathy Miller
3 months ago
Great job! Professional. Explained the issues well.
I thought Joe the Plumber had FREE estimates. I just paid close to $100 for nothing! Would love to speak with a manager or owner. Not the person that came out to my house.
Daniel Krukowski
a year ago
Can't give enough credit to these professionals for their great customer service and willingness to go above and beyond. Second time I contacted this company for plumbing repairs and I've received fantastic customer service and resolution during both visits.
This is the first time I used the service. Matt, the plumber fulfilled the contract for a whole house replumb with high professionalism, efficiency and friendly service. Their pricing is within the mid-range and I got a free water heater in the package. Highly recommend!
Tricia Miller
5 years ago
I highly recommend Joe The Plumber. They were able to service a water line that had to be replaced, and a water heater installation for two separate occasions. They were courteous, professional, and timely. On both occasions, I had someone come to my house within 24 hours. Would recommend them again!
We had an urgent need to install a tankless water heater system in our home. Joe the Plumber quickly put together a quote, we set an appointment, they did the installation and everything was up and running flawlessly in the time and at the cost quoted. Outstanding service - the plumber and office staff were highly professional.
Dylan was extremely professional. He explained what the issue was and what it would take to resolve this issue in detail. He was very courteous and answered all of our questions. He’s a great asset to the company.
Ross Christensen
8 months ago
Came out same day I called and solveed the problem, quickest response I’ve had in a long time. technician worked pretty late until completely done
Hadija Walker
10 months ago
Joseph was great very nice and knowledgeable he answered all my questions and my mom. Definitely will recommend this company to anybody who need a plumber.
Megan Satterwhite
3 years ago
Being first time home owners, we wanted a knowledgeable and reliable pluming company. Joe the Plumber fits the bill!Jimmy has been to our house a hand full of times. He’s professional, precise and ensures the job is done correctly. He takes time to explain the problem and the steps he takes to fix said problem. We trust Jimmy and the staff at Joes with any of our plumbing issues!
I am happy to compliment Joe the Plumber, and in particular, Matt who took the time to give some advice for a self fix that ended up working. Our hot water heater pilot turned off and after a number of attempts to get the pilot working again, I called Joe the Plumber to schedule service for the next day, a little after 5pm. Matt promptly answered then took more information from me in a text message exchange. A little while later, after 6pm, Matt called back and gave me some advice on something to try. Tried what he advised and lo and behold our pilot remained on. Really good service provided. I should note he called me back shortly after he got a haircut so I really appreciate him taking the time to help us out.
These guys are great. Installed a tankless water heater for us. Very professional, good pricing, cleaned up well. Matt is awesome. thanks.
As a Realtor I've referred these guys many, many times for my jobs and to my clients. The receptionist is always very professional and able to get things done on short notice. Their prices are fair and the quality of work is consistent. We only had 1 issue and it was handled extremely well, which went far with me as a referring agent. I'd reccomend them to anyone.
Matt Ash is very professional, knowledgeable, responsive and thorough. We have used Joe the Plumber twice and have been very pleased with their work. You get what you pay for, their prices are fair and reasonable. Will continue using their services and highly recommend them.
Melissa Koch
3 months ago
On time and fast work for moving our gas connection for our stove.
Laura Angaroni
3 years ago
We recently called Joe the Plumber after hours when our normal plumber was not picking up. We had a pinhole leak inside an upstairs wall. They answered and got someone there that night. The tech was courteous and professional, the leak was fixed and the price was reasonable. They've won us over!
Christopher Napier
7 years ago
My folks had a hot water heater issue. They came out promptly and had to order parts that came next day. He had advised that the unit he serviced had a terrible track record and gave us an estimate. Two weeks later the tank died and true to his word quote remained the same when we call this morning. Not but two hours later a team was here to install and get the old one to salvage.I HIGHLY RECOMMEND THESE GUYS! Clean cut professional at all levels and very personable. Could not have asked for more. THANKS JOE!
We called Joe the Plumber, and they arrived at our house as promised. Joe the Plumber is very professional, answers questions, and gets the job done.We had a clog in the main sewer line right outside our house. Joe the Plumber quickly diagnosed the situation as a tree root growing into the pipe. Joe the Plumber unclogged the line, and gave me a fair quote on a sewer pipe replacement.Joe the Plumber arrived on the day of the repair, and within 2 hours, had the fix installed. Since then, we have had no issues whatsoever.I would not hesitate to recommend Joe the Plumber for any plumbing issues. They get the job done right the first time.
We are very satisfied with the service we received; however, cost was a little higher than we thought it would be and my email address was incorrect. Luckily the service man verified my email address before he left and we were able to receive our receipt and warranty.
Joseph was professional and went above and beyond to find the root of the problem. In the end he also identified an issue I was not aware of (but was not surprised about) and took care of that too. Great work.
Lori Williams
9 years ago
Great Experience!! I'm glad I didn't listen to the other reviews. I called and they came over in less than 30 min. Fixed my faucets and looked at my sprinkler system. Louis said he will come back out to check my sprinkler system again and if he can fix it he will but if not he will let me know if I need to call in someone else. He could have very well lied to me and said he could fix it and charge me but he didn't. I appreciate his honesty and willingness to help. Will use them for all my plumbing needs from here on out. Thanks for a job well done and your professionalism.
Emily Edgington
a year ago
Jimy was fantastic! He let me know cost and additional work needed, got my approval, and got straight to work. He installed the toilet in no time and it works and looks great! Would definitely recommend.
MrsE Huckabee
4 years ago
The quote to redo the pipes my home was reasonable. They answered all questions and were prompt, courtesy and respectful of my property. The job was completed when promised and when we had a concern afterwards about a possible leak; they were prompt to come back out and check it out for no additional charge. (It turned out that upon inspection it was from an old leak from the old pipes and not the new pipes. They even took the time to show us so we could have peace of mind.)
Joe the Plumber is excellent! We have had them out to our house twice to fix a few issues and they have always been courteous, kind and professional. I would very highly recommend their services to anyone who needs them!
The job was done quickly, about 3 days all together, and as quoted and there were no bad surprises and every thing is still working correctly 3 months later, The price was 12k for the underground work and is warrantied. There tech and trucks were clean and in good shape and looked good. They seem to know what they are doing. I would use them again as needed.
Great Experience. First time in my 55 years I have had to call a plumber. Water was backing up in my toilets, bathtub and shower. The young lady that answered the phone was very courteous and the plumber (Josh) was at my door in about 20 minutes. Josh immediately diagnosed the issue and had everything resolved in short order, without sticker shock. Even my African Grey parrot liked him. He does not normally like strangers, but immediately came over to check Josh out
Called on a Saturday for a clogged kitchen sink line. They had someone out in 3 hours. Inspected the job and gave me a quote. It was the same price that the office had quoted me over the phone. Jimy got right to work and had my drains fixed in about an hour. No mess. Will definitely use again for any plumbing problem
I had a pipe leaking. I called another company out first and they could not find the leak. I called a company they recommended and they could not come out for a couple of days. I found Joe the Plumber online. They came out the same day. They stayed until they found the leak and fixed it. They called the restoration company and had them come out that night. They turned my nightmare into a bad dream. I will use them for any future needs. Great customer service!
Gail Saunders
2 years ago
Both Mike and Jeremy were very helpful and took care of all of our issues. Very professional quality products each of them provided a full explanation of what had happened and what the cost would be before they began.
On time, very professional. He accurately diagnosed and serviced and repaired my gas tankless hot water heater.
Jennifer Pavlovsky
2 years ago
We had a emergency and they arrive quickly. Their prices are very reasonable, they are very knowledgeable, went above and beyond to help solve our problem and were very kind and professional. I hope I don't have another emergency but if we do we will always use Joe the Plumber in the future.
Emily Von Sydler
4 years ago
One of our neighbors had a major leak, while on vacation.We called Joe the plumber to find out if they could take careof it, although we were not the owners.They could not have been kinder and compassionate. Came out promptly, took care of tha matter. Left a clean job site.Thank you for your service and neighborly ways. Good people all around.Of course the owners were pleased to arrive from a vacation and have water and not a lot of waist and expense of a leak.Thanks againEmily
Marlynne Henry
3 years ago
Josh was on time, super polite, and upfront and honest in his quoting. He fixed our issue in a quick, neat manner and cleaned up after himself! I wish that all service guys were like him!! Thanks Josh!
Richard Salley
3 years ago
Charged me $1800.00 dollars to install a $600.00 water heater. Says they include a 6 year warranty. Sure is easy to offer you a warranty when effectively you're being charged for the cost of two of them anways! By the way, it only takes at most two hours to install it (that's even taking your time at it).So, even someone without much business skills can do the math here! Should have only cost me $1200.00 at most.Next time, I'll just do my water heater myself!
Daniel McGuire
2 years ago
After the freeze, I had 2 known leaks in my attic. Both pipes exposed, not in the walls. The plumber replaced two 2 foot sections of copper pipe and charged almost $1,000. I had no choice but to agree to get water back on in the house but I told him I thought he was gouging me. When we pressured up the system, another leak developed in the bathroom. He capped that leak and said he wouldn't charge me for it. I have to wonder how many other people have been over charged. I found an honest plumber to do the repipe and I'll never use Joe the Plumber again.
We got a quote for $600 to unclog a toilet. Really?
It was very professional and the work was top notch .
Philip Johnson
a year ago
Did the job for a fair price! Plumber had to do a little digging around our flowerbed to find the clean out. They did find it but tore up the ground didn’t replace most of the dirt.
Ranger Point Precision
a year ago
TIP: Buy your own drain snake to unclog it. Charged $300 for 5 minutes and their shop is 3 min from our house off Jarvis Rd. Way over priced.
My wife Maria and I (Tevan) highly recommend JOE THE PLUMBER for all your plumbing needs. We have a 20 year-old house and that means replacement of many items. This is their 3rd visit in last 12 months: water heater & bathroom sink faucet; master commode toilet tank mechanism & shutoff valve, and, most recently, kitchen sink faucet & shutoff valves. Excellent job performed all three visits.
Kristina Silveira
3 years ago
We had a leak from a pipe on the side of our house. I called another plumbing company to fix it. They said they needed to redo all the pipes for the whole house and it would be $7,000!! I did not need all the pipes to be fixed, just the one that was broken. The price was ridiculous and this guy was a sellsman (not a plumber) trying to make money.So after we told that plumber that we were not doing business with him, I called Joe the Plumber. The plumber came over within 15mins. I showed him where the leak was and he told me he would dig a hole and fix it. My husband and I went inside while he worked. The plumber knocked on the door later to show us that he found the leak ( he only needed to dig one hole to find it) and he fixed it. He was quick but also efficient. The total cost was under $500 which was way better than the other guys that wanted to charge $7000!We appreciated him coming out right away and getting the job done.
Very awesome and professional. Told me everything that was wrong and showed me what the builder did wrong with my toilet installation. I would definitely recommend.
Shante L. Richmond
a year ago
Joe the Plumber did a neat and professional job to my shower faucet. They found my leak and fixed it. They came right away and were very punctual.
Joseph Gress
10 months ago
My technician was very knowledgeable, and pleasant to work with. He has earned your company my future business.
Thank you.
Brittany Marcus
a year ago
The technician was very polite and professional, and FAST! Repaired a few weeks within 30 minutes. I will be using Joe the Plumber again in the future.
Most pleasantly surprise at the quick response and easy determination of our plumbing issue. The plumber was courteous and professional and the price was the best surprise of all. He addressed and charged me for what
I needed and nothing more.
The first time we used them, someone (kids!) had accidentally broken a pipe coming out of the side of our house. They came out the same day (of course it was a weekend) and took care of the problem! They were the only plumbers that even answered our call on the weekend.The second time we were interested in a quote for a minor sink fix. We called on a Sunday and they came out the next day, on time, and were friendly, courteous, and professional.We definitely will use them again AND recommend them to our friends!
Vikas Gudipati
3 years ago
Installed water heater 4 years ago. My water heater started having problems a couple of weeks ago and when I called Joe the Plumber he promptly came by to take a look, identified the issue, ordered the part (covered under warranty) and came back to replace it when the part came in.
Jimmy and his apprentice did a through and quick job of locating the leaks and repairing them. If you get Jimmy and his crew on your job thank your lucky⭐️ stars.Also thanks to the wonderful and understanding women in the office whom made my job a priority.Much thanks and God Bless~Carol and Tony Derouen
A sewer pipe block had me calling the company on a Saturday morning. The call was promptly and courteously answered and I had a plumber at my door in less than an hour...Jimey Reyes, the plumber, listened to my complaint, asked questions and after an inspection quoted me a very competitive price Work was done well and quickly. He also told me about options that I should consider IF this is a recurring problem .Good, fast, courteous with competitive rates is a dream come true.
They came out and fixed my water heater the day it started leaking. We were pleased with their service until we had them out for another issue. Matt the supervisor was unresponsive and unhelpful.
This is my second experience with “Joe” and it certainly won’t be my last.
I had to book the appt. 2 weeks ago due to the snow storm that hit Houston. They were very backed up. But I was pleasantly surprised when they showed up and put in the new garbage disposal. Would definitely use them again.
Marc Schindler
6 months ago
Efficient, honest and good value. Keep up the great work!
Fast, on time and professional. Will use them again.
We had a clogged sink do to our AC line. Joe the Plumber came as soon as we called and took great care of us and our problems! I would strongly recommend everyone to use them for your plumbing needs!
Catherine Keeton
2 years ago
There was no charge for Joe the plumber to come out and check the situation. He was so kind and took a while to check everything.
If there had been a problem I am convinced he would have taken care of it in record time and not over charged us.
HeARTful_Earth Cuisine (Anisha)
6 years ago
I am so thankful that we had Chris (CK) come over to address our faucet leak today. It it such a pleasure to work with someone who is knowledgeable, patient and kind. Thank you for your time and services today. Keep up the good work!
Joe the Plumber was able to send someone to our home super quick. They are always so professional and are quick to detect the problem and get it fixed. Their prices are fair. I am happy to use local businesses and Joe the Plumber is at the top of the list!
Anthony was wonderful fixed problem was very nice. Going to share with friends, neighbors
Thanks for quality service
Katrina Zander
3 years ago
I had excellent service as they fixed my issue in a timely manner. Also they came the same day I called as I had an emergency which they were able to fix correctly. The service technician was very knowledgeable and helpful while taking care of our emergency. I would definitely recommend this company to any friends or neighbors.
Katrina Zander
3 years ago
Chris the technician was very helpful and knowledgeable. Chris was very successful in fixing our plumbing issue and answering all questions I had. Thank you Joe the Plumber company for showing up to our home so quickly to fix our issues.
Our pipe actually broke during our faucet change but the quick thinking of the plumber kept our water damage at a minimal. The company took full responsibility for the damage. We’re very pleased even with what happened and will use them again.
Dylan was prompt, courteous and did a great job repairing our bathtub faucet divertor. Highly recommend!
Jeremy was professional, friendly and exactly on time. He explained everything to me and made sure I was satisfied before he left. I had been searching for a new plumber and have found one!
Amazing service and professionalism!! Matt came out on a Sunday and did not leave until not only we but he was satisfied with his work. Fixed our leak that five other companies including city water company could not even find!!! We have our plumbing service from here on out!!!! Great job!
jonathan Nguyen
6 months ago
They were great n professional to us while we have customers in the shop
Ricky Barrett
6 months ago
Did a great job fixing a broken spicket but 530 was a little more then I wanted to spend
Ashley Granger
2 years ago
Matt the Man!!! Joe the plumber does my personal, familys and friends as well. From a upgrades tankless water heater for my cousin, main sewer line at my house from tree root breech at pipe..however best compliment i can give is i own a commercial / residential inspection company and builder. So i have clients who need trades who are reliable, consistent and go above and beyond and fAir on price.My short sub’s list is long on master tradesmen that took years to filter.. many i had to get rid of..Matts / joe the hospital plumber cypress,tx.. in my phone contacts has the #1 position. Bottom line my clients come before anyone and if i am sending a representative of my Business to assist my clients .. bet your butt im sending the best.Ashley GParadigm Inspections, llcparadigminspections.net
Juan was punctual, professional and very customer friendly.
Work was performed very efficiently and on time.
Would not hesitate to recommend Juan an his company.
So they were professional, but not really results oriented. The gentleman left, stating there had to be concrete in my drain - evidence provided included a broken piece of cpvc that he hammered into my p-trap... I’m fairly certain that’s typical for a p-trap vs cpvc battle. Anyhow - Roto Rooter came by this afternoon and had the same drain flowing in less than an hour. Maybe he “loosened the cap” but his attempt cost me a service fee and I would have much preferred a successful drain cleaning.
Joseph was extremely professional and courteous. Did a complete diagnostic and figured out the problem. Explained thoroughly what wass going on and step by step process to fix it.
Jimmy was professional and unclogged both A/C and main drain. He even poured bleach in both and left me instructions. Super great guy and knows his craft.
This is the 2nd time I have had Joe the Plumber do work at my house. Both times have been great experiences; punctual, got down to business, very professional and respectful to everyone in my home and careful to not leave a mess. Fantastic plumbing company.
Lydia Mushinski
9 months ago
I called the office this morning at 8:30 and they had someone at my house by 9:15. Very thorough and polite
Don McAfoose
11 months ago
Technician was on time, professional, and courteous. He fixed the problem and made sure everything was working and cleaned up before he left.
The Plumber, put all my fears to rest. He explained everything to me, plus my options. He was prompt, courteous and cleaned up after he was finished.
I would have no problem using Joe the Plumber again. Pricing was reasonable and fair
Plumber was on time. Asked me questions to get to the problem. Told me what he was going to do. After completing task, explained what caused the problem. I highly recommend Joe the plumber. Will use again if needed
The plumber that came to my house was professional and courteous. He answered my questions to my satisfaction and explained the parts of the job he was responsible for and what parts I was responsible for. He performed his task and cleaned up after himself. Overall, I was happy with the service.
Matt can always be relied upon to do a thorough, competent job. He has replumbed our house, fixed leaks, and replaced toilets as we refurbished our flooded home. We have always been very satisfied with his work.
Ronald Martin
a month ago
Did a good job of repairing a faucet.
I just had a horrible experience with Joe The Plumber. I do not recommend them. Very poor Customer serrvice from the owner, believe it are not his name was Joe. They did some plumming work for me 2 weeks ago and never fixed my problem. They charged me almost $300.00 so i called them back to fix the problem and they wanted to charge me more money to come out. I asked for a credit for the work they did not fix and Joe called me a trouble maker. Joe says he does not give warranty on thier work that was a quote from Joe. I had to give a star so I could post this review.
Norlyn Tipton
6 months ago
Very cordial and responsive service. Highly recommend them.
Joe the Plumber will be our new go to service for plumbing needs. They are on time and do great work. You will know exactly what your cost will be via their quote.
Terry Schlesener
6 years ago
Two different issues at our place. Both times they were VERY responsive and ON TIME AS STATED which is very important. And the price was awesome on both jobs we had done. 1 was sewer line repair for tree roots and the other was a main line from kitchen sink cleaned out. 70 feet.Thanks you guys for a GREAT TEAM and GREAT WORK.Terry
Adrian Capdevila
2 years ago
They came to my house because I have poor water pressure in my bathroom, they fixed the sink real quick by cleaning up the water faucet filter cap, then I was told the toilet tank valve was bad and needed to be replaced, since it was a very old model it would cost around $200 (I was chocked, because you can buy a brand new toilet for around $100 anywhere), then the shower valve would need to be replaced as well, it would cost $800+ for replacement including labors, in total $1,000+ in repairs. It turned out, I got a generic toilet tank valve for $8 in Walmart and installed it, and cleaned up a filter inside the shower valve, and I have my water pressure back. I don't understand why a professional plumber cannot do something simple and want to do a full replace and installation for more than $1,000 dollars. If you are looking for a brand new installation, they might be the best company in the market, for repairs, I wouldn't recommend them.
Agustin Lozada
2 years ago
Fixed a water heater for $127 where Home Depot and it's contractor ARS charging $2,600.00 for labor only ( water heater excluded) in replacing the entire water heater for pilot light issue. Joe The Plumber fixed it's valve and relay for a fraction of a cost $127.00! it's repairable and no need to replace yet according to their technician. Who cannot be satisfied with that!
We had a water leak as a result of our A/C company not purging the drain line. We called Joe The Plumber and they sent Chris out early the next morning. Chris quickly found the source of the leak and repaired it. We can't say enough about the efficiently and professionalism of this company. We highly recommend them to solve any plumbing probems you may have. FIVE STARS.
Have used them before and been pleased. This last time I felt the pricing was way too high. Had to pay for products I didn't want as part of a package or recommend deal. I sure won't use them again without getting a second bid.
Howard Walther
10 years ago
I spent over $2000 with this company, only to have their employee Rick lie to me and never keep his appointments. They gave me a price upfront to include everything. After I paid, I was presented two subsequent invoices. It was nickel dime stuff they had already been paid for. They held up a major remodeling job I had going for a total of 4 days at least. Never use these guys if you want something done on time and with quality work. It's been over a month now and I am still waiting for them to finish. Never again will I use this company.
Jayasundar Rajagopalan
4 months ago
Very professional and diagnosed the issues very quickly and explained to us in details and also able to provide right solution .
Matt with Joe the plumber is the only one ill use.
Never cuts corners.. always completes work to code..
competitive prices.. and last but not least he takes extreme pride in his work. Great business practices!
We have had a great experience with Joe The Plumber, Inc over the last year. Their Team is responsive to our Clients and the many services performed have met our standards.
Tankless water heater. Working perfect now.
Jeremy Grov Owens
2 years ago
Although my repairs turned out to be the responsibility of our MUD district, Joe's tech was able to verify that and helped me contact the appropriate agency to get the water main leak repaired. I'll definitely call them again if I have a problem I can't fix.
They showed up on time and made the repair quickly. The only problem is how much it cost for one hour of work. Next time I'm going to get more quotes.
Technician showed up when promised and had new water heater installed in a few hours. Very nice, respectable young man. I will call Joe for any future plumbing needs.
Esmond de Souza
2 years ago
If you want a plumber that doesn't show up on time or doesn't show up at all. Tells you he's having a bad day and doesn't want to make any connections, not sure of what he's doing.Takes 5 days to complete a few hours job, then have the owner threaten to put a lien on your house because you're not at home because the plumber who told you they would be there at 8 in the morning decides to show at 2, then they're the ones to call.
Quick and On time. Not my first time to work with Joe The Plumber as they are a great company but this was the first time I felt way over charged for the service performed.
Great service. The plumber was friendly, walked through all the repairs and even came a day earlier than my scheduled appointment. I highly recommend this company!
Juan found the leak and made the repair with minimal cutting. His carful thought process and planning made what could have been a major rehab a quick and economical job.Thanks to Joe the Plumber and Juan!
I called at least a dozen plumbers before reaching Joe The Plumber. We had a leaking water supply line. Water was running out from under the wall and flooding the laundry room. All the other companies advertising 24 hour emergency service were 2 to 4 days out. I guess they expected us to live without water.This was the only plumbing company willing to come out on a Saturday night . They showed up quickly (within a couple hours) and fixed the leak in a very short time.
James Harson
2 months ago
Excellent service. Honest and reliable.
Promo Account
7 months ago
We always use this company for plumbing services. We are always pleased.
Elaine Boubenider
5 months ago
Leo was professional and did a great job.
Abraham Kateb
6 years ago
I am very happy that I called JOE THE PLUMBER to replace my 20 years old rusted leaky bath tub faucet. Their technician Frank came to the house and in an hour replaced the old faucet with a new one.! The man was very experienced, smart, and performed an excellent and clean job.
chuck kaliszewski
4 months ago
Matt Ash does great service and work
Dillon was my service technician. He took his time and made sure that the washing machine was draining good. You have a great employee.
Oprah Stephens
3 years ago
We had an emergency problem with our bathtub after 9PM one night and within 15 minutes we had someone at our home to fix it. Job done in less than an hour. Great service!
Gayle Hardcastle
4 months ago
Jimy came early and took care of our problem very quickly & all works well. Very nice man!
Steven Siptak
2 years ago
I was very impressed and happy with the installation of a Navien tankless water heater by Joe The Plumber. Very professional installation by Matthew Ash and associate. I would definitely use Matt and Joe The Plumber again in the future.
The Joe the Plumber plumber arrived as sceduled; quickly tested my water heater control box for leaks and re-lit my water heater. He was very pleasant and professional.
Mark Truchan
10 years ago
I call Joe the Plumber, leave a message, they do not return my call, but I call them again since I had success in the past. I immediately speak to someone and they say they are 45-60 minutes out from being at my house. After 2 hours I call the plumber back, he goes on to tell me he is at the shop picking up a part and is only 15 minutes away. 3.5 hours later (total duration), I call them and cancel the service call. Just horrible communication.
Thank you for my hot water heater. Very pleased with the results. Mostly, I am happy about the price and the quality of the product. They are great plumbers in Cypress
Total ripoff. I've been in the construction industry for the last fifteen years and a project manager/super for the last five of years, so I have a pretty good idea of what things cost.Anyway, back to the review. My mom's garbage disposal died and I didn't have time to swap it out myself so I figure I'd support one of my local businesses. The cheap ass garbage disposals that people use out here cost about $100 and take you thirty minutes to swap out. I figure I'll end up paying $200, no big deal. They come back and tell me they want $387. All I could do was laugh and hang up. How the hell can you charge $287/hr to do something that the greenest plumber on earth can do.Do yourselves a favor and find a more honest local business to support.
I had JTP installed my water heater in 2016 then recently had no hot water. I called JTP to come out to take a look at it. With no EXCUSES, the original plumber (Matt) that installed the WH came next morning to fix the problem. As always, Matt was professional and respectfully honored his warranty. That’s all you want “an honest person” so I trust Matt with all my plumbing issues and will continue to use JTP.
Great people who provide great service. I've used them several times and have found them to be helpful, professional, and reasonably priced. Best of all they don't try to sell you a service package or push other things on you that you don't need (unlike some other service companies). I highly recommend them.
David Selvidge
a year ago
I had 3 toilets replaced at an 1980s house. The technician explained everything and solved a problem with a destroyed flange. Very happy with their service.
Jimy came to my home and installed some faucets. He was nice and professional and he cared about the work that he did. I will use them again!!!! I am very satisfied.
We've used Joe the Plumber for two separate issues, and each time, we experienced professional, courteous and timely repairs! We will use Joe the Plumber for future plumbing issues, and we do recommend them to friends!!
Amazing work! Made easy work of a clog 3 other plumbers gave up on. Very nice and professional and charged a very reasonable price. Would recommend this company to anyone.
Horrible price gouging. We left a message and sent an email to be on their waitlist after the freeze. The day the plumber was supposed to come, of course, he was hours late. Then once he arrived he tried for maybe a half hour to order the parts he determined were needed to fix our tankless water heater, then told me I should try to order the parts. I asked for a quote for them to fix it and he said he'd get back to me the next day. Never heard from him, so I called and spoke with a lady who said shed call me right back. Guess what, she never did. Two days later I called and asked for her, and she said oh he never gave me the quote, hold on. Only a couple minutes later she magically found the quote. $4,500! I asked her for a breakdown of parts, labor, etc, and this is what I got via email a few minutes later. No model numbers or anything. I asked more questions and learned the water heater they were going to install retails for $1399, so they were going to charge me $3100 to install it!!I ended up buying a water heater on my own and had another plumber install to for $250.Take your business elsewhere.
Leo was amazing! Really appreciate the wonderful service. Extremely pleased. Many thanks.
Fernando Fernandez
a year ago
He was very professional and knowledgeable couteous and on time josh was the best plumber we ever dealt with thank you
Very knowledgable and was able to solve the problem. Very professional.
Very nice technician. Had us up and running in no time. Will definitely call on this company when needed.
Brenda Yanowski
15 hours ago
My technician, Joseph was very professional and had great manors.
Robert Dillon
5 years ago
On time, very professional. Complications were encountered during installation that required repair of damaged sheet rock. Repairs made with no additional cost. Cleanup after job was excellent.
Karen Villanueva
5 months ago
Great service will use them again
Joan Thornock
4 years ago
Matt’s work was great! We have used his services several times, and each time he was punctual, and did an excellent job.
Great service and professionalism. Jeremy diagnosed an upstairs leak we have had quickly and fixed it just as quickly. No issue with calling them again in the future.
The plumber replaced a brand new tub fixture that was bad. I advised him that I was returning the defective one. He threw it away, so I had to dig through the trash to retrieve it.Overall, very expensive experience and I had to go back and finish the caulking that the plumber didn't finish.
Joe the Ripper is what we call him. Joe has 3 charges starting at $187.00,$287.00& 387.00 depending on how small the job is. Replace a dishwasher hose 287.00. Replace a faucet cartridge $187.00. All way over priced and when questioned simply reply that's what we charge. Never again JTR.
Came out and worked outdoors under bad conditions (cold / rain). Resolved a major leak issue in a matter of a couple of hours. Price was very low compared to expectations. Job has held up - not a trace of a leak. They even tried to patch the sod as well as they could.
Great works! Effective and efficient!
Love using these guys!! Always on time and fair price. I've had them change out piping, put in new shower pan, fix drains and install faucets.. I will use them again and again.
Excellent work and very customer focused
Mr. Matt Ash is very skilled, knowledgeable, professional, on time and pleasant individual. He did a great job converting my laundry room to half bath??Thank you Matt, God blesses you??
Andrew Henderson
3 months ago
Great customer service, great plumbing expertise, and very friendly
I recommend them for any plumbing work.
The service technician was very professional and did an excellent job. He answered all my questions and was very pleasant and courteous.I thought the pricing was high though.
$89 service call for an estimate. Plumber that arrived acted like he didn't have any interest in doing the work. After quoting $1400 to replace 10 feet of gas line I paid the $89 and asked him to leave.
This is a group of awesome people. They showed me ways to cut cost and guided me every step of the way. Will do business with them again!
Jimmy was very detailed and thorough. This is my second time using this company! I am very pleased.
I recently had some plumbing work done on a broken sewer pipe . Matt Ash and his crew came right out and worked non stop until the job was done . They did a great job and also gave me a break on the cost for being a first responder.
Usama Ben-Musa
2 months ago
Dillon was very knowledgeable and efficient. Flushing of the tankless water heater went without incident.
Melinda Gonzalez
a year ago
This is my go to plumbing company. They are quick, professional and knowledgeable. I highly recommend this company to anyone needing to get the job done right the first time!
Was scheduled in for appointment and later called back to cancel due to “not in the service area they serviced at “ I was to far out “” but I’m less than 9 miles away from their location which seems absurd. Please make sure you confirm with them ahead of time.
Jamie Macerola
a year ago
The lady on the phone was nice and polite but they don’t give quotes after 5pm during the work week or at all on the weekends.
Te'Kevion Belcher
a year ago
Less than 30 minutes and I had the parts. Price I paid was ridiculous . Great customer service that's the one star for great customer service. Zero stars for value
John Robert Healy
a year ago
Cleared a/c condenser drain line from tray to mst/bath house drain.
Confirmed all horizontal water pipes changed to c-pvc
Marcie Freiley
a year ago
I had them come out today for a clogged drain. Super responsive, very professional and very pleased with the technicians work.
April Richardson
a year ago
Matt was professional and very knowledgeable and offered additional solutions that for our needs. Highly recommend!
Joseph A. was very professional and did a great job!
Jennifer Broyles
2 years ago
Matt and his associate were very professional and did an excellent job installing a new hot water heater for me.
Joseph was professional and got things done in a timely manner.
Michael Henry
4 years ago
Had a toilet issue. The guy was nice and professional. He finished up early than anticipated and looked at the other toilet to ensure the same problems didnt happen there. Excellent experience.
Beatriz Melton
5 years ago
The plumber was on time, he was careful to leave everything as he found it, he explained the work required and completed it as described. He charged a reasonable amount. I will call Joe The Plumber again.
Cleared clogged A/C drain pipe
Sarah Jackson
8 months ago
Excellent service. Very professional. Also installed kitchen sink
Friendly, Professional, On-Time! I had a great experience and would use Joe the Plumber again!
Had a very bad experience with this company. The tech that performed the job is very unprofessional and when I contacted them with an issue, they referred me back to him. Attached are his text messages to me once I got him to respond. I have yet to receive a refund for the work they did incorrectly and have yet to hear from the owner or anyone else.
Joe the Plumber was absolutely great. On time, the work done as impeccable. Matt is just a great guy...I highly recommend them!
kevin PETRAB0RG
9 months ago
Jimmy came in the fixed the gas leak so we could restore our gas service promptly.
Tommy Widacki
5 months ago
Plumber was very professional and very polite, and completed the job in a timely manner.
Joe the Plumber was easy to schedule, showed up on time, was very professional, and got the job done quickly! I would call them again if needed.
He was of Great service to me with repairs needed ASAP for sale of home. Many Thanks!
felicia marshall
a year ago
Excellent service, they where even able to come early and gave clear and simple explanations for what they needed to do.
I'm very impressed with their professional service and great work they provide. Anytime I call in a service call they answer right away and take care of the job in a timely manner!!! I definitely recommend this company!!
They came out and gave us a quote then when I scheduled the work to be done they showed up and said they wouldn't honor their own bid and it would be 30% more. The manager was supposed to get back with me but never did. Terrible service.
virgil cargle
11 months ago
Service technician Dillon was very good. Best I’ve ever used.
Great service, good attitude and a timely repair. He took time to answer a few other questions I had. Highly recommended!
Diana Taylor
10 months ago
I really like this company and the staff..very nice and professinal. I used twice
Technician very quick and helpful
Alexander von Keitz
3 months ago
excellent service for the second time
Natalie Carrillo
a year ago
Knowledgeable and identified the issue fast. Replaced parts quickly and explained the repairs and left everything working well.
Michael Cropper
3 years ago
Great service. Had a water heater start leaking on Saturday, bought a new one on Sunday and they installed on MONDAY.
Josh is very professional, did a good job.
Brenda Danna
3 months ago
Check for gas leak, all was well.
These guys are awesome! Very responsive and they do a fantastic job safely. Highly recommend.
Jimmy did a wonderful job and was quick. Will use them again.
Taylor Murphy
10 months ago
They were great! Fast, friendly& great service.
Abraxas Santana
5 years ago
Quoted $387 minimum charge for a $45 shower cartridge replacement. Went with another company. 15 freaking minutes is all. . $125.0
Mukhi Dairy Farm
4 years ago
Quick quote and fair price for work. I get it done 3 different jobs. All done perfect. I recommend for plumbing job.
Terri Richnow
4 years ago
I have used these guys twice. Both times they have been speedy and courteous, but most importantly the job was done right the first time and at a very fair price.
Tracy Clarkson
2 years ago
They were able to fit me into their tight schedule and were very courteous.
I will use their services again.
Rose Rodriguez
a month ago
Right price and professional
Prompt, courteous service on Wednesday, 8/30, to repair a leaking pipe in ceiling just days after Hurricane Harvey! They were here in 2 hours!
Michael Clingan
2 years ago
Matt is always friendly and does top notch work! He always communicates, shares options and does what he says he will.
Berashetha Banks
3 years ago
Michael H. Came to my house fixed my kitchen sink in a timely manner. He did a amazing job!!!! Thank you ? so much
I have used then 3times and I was very happy . I moved in had a link ....Fixed no problem and thought it was a fair price all 3 times
Peter Mueller
5 months ago
Blocked line
They came on Sunday morning
Micheal H was prompt and very nice thanks so much good service is hard to find. And worked with me on the price highly recommend him to all.
Anthony Mugan
11 months ago
Super helpful and Knowledgeable staff. Made sure i understood the issue and gave options.
Denise McArthur
a year ago
Professional and knowledgeable and fixed what others said they wouldn’t or couldn’t. Thank you. Will use again for sure.
Very polite and easy to schedule a service. Appointments are readily available. Service people are friendly.
anais zanotti
3 months ago
Great service and professional.
Best out there for repairs
Victor Villagomez
a year ago
They were very friendly and professional. Quickly to respond and schedule the repair.
Marie Brewer
10 years ago
Too expensive! Make sure you ask for an estimate and don't listen to their no trip charge. It is sad that people want to rip you off.. Joe the Plumber , Karma will find you. Ella
Dorothy Kirkpatrick
4 years ago
I have used Joe the Plumber a number of times now and always received prompt and courteous service. I plan to use them the next time I have a plumbing issue.
James Lynch
10 months ago
Got estimates and now deciding on amount of work we want done right now.
The tech was friendly and communicated better than the lady at the office when they needed to reschedule Overall, we were satisfied with the service.
Professional, friendly, and knowledgeable plumber provided excellent service. Timely, informative and efficient.
Excellent. Great quick and so dRn efficient. Can't be happier.
Jonathan Knight
6 years ago
Just met CK with Joe the Plumber. Great guy and did a great job. I will be using their services again because of him.
Patricia Horne
a year ago
Lost diamond earring in bathroom drain and could not get out with a magnet. Had to replace the p trap
Great job. On time, replaced a garbage disposal. Product is working well.
Very polite, on time, diagnosed problems quickly and replaced worn and damaged parts and pipes.
Janet Adams
10 months ago
I felt very good about about the whole experience. All good.
Larry Anthon
2 months ago
Quick, on time, good work!!!!
Josh was very quick at replacing the disposal and very tidy. Very professional.
I could not have been more pleased with Joe the Plumber. They fixed the leak, were on time and very professional.
Hot water tank replacement.
Priscilla Beltran
3 months ago
Always so helpful!
The service was great and they fixed the problem fast. Very reliable. Thanks
Beth Rossiter Lees
4 years ago
WAY too overpriced for a repair. Left a massive hole in my wall that I had to hire someone else to finish the job. Incredibly disappointed.
Josh did a good job on drain unclogging
He was on time and friendly
that's a shameful robbery.....the guy came 20 minutes late, it took him 3 minutes to check what I already know....97 dollars for 3 minutes wow....what kind of business is this....???
Martha McManus
4 years ago
They came quickly and addressed my problems quickly and proficiently. They were courteous and explained everything.
Hector R. Miranda
8 months ago
Great guys. Completely upfront and professional.
Did great job. Thank you being available and fixing our problem
Camilla Westrup
2 years ago
Very prompt, friendly, professional and
cleared our drain far passed where the drain was so stopped up. Thank you Jeremy!
Pamela Richardson
a year ago
Thank you guys you were great.The young man who came to my home is the nicest person. Thank you for all your help
Elizabeth Loick
a year ago
Amazing service. Joseph truly went above and beyond
Renee Blake (Emanuline Investments)
2 years ago
Service was fantastic. I will be sharing this great company with all of my clients!
They do awesome, quality work and take good care of us. Great customer service!
Charles Norlund
8 months ago
Quick, efficient, professional, friendly, successful!!
Thank you.
Matt is awesome. Alway professional, honest and on time. Highly recommend this company.
MatthewRebecca Snyder
2 years ago
Quick to respond with a reasonable quote, professional and courteous, and quality work. Will call for future projects.
Ronald Brannon
9 months ago
Very quick response and quick repair. Very satisfied.
Michael Vandiver
4 years ago
Matt is prompt and efficient and always does it right the first time, unlike some I have used.
Bert Berthelot
4 years ago
This is the 2nd time I have used these guys. Great work. Honest and not overpriced.
Called these guys and they couldn't schedule an appt when I needed them. But yet they keep sending me emails to review them. I'm not impressed
⭐️⭐️⭐️⭐️⭐️ Service!
Dillon went above and beyond the call of duty.
Elizabeth Snook
10 months ago
Excellent service!! Jimmy is fabulous.
Patrick McGinity
4 years ago
Great people and Service. Helped me out of a jam on Mother’s Day and I truly appreciate it.
Every time I use them, I come away impressed. Matt is awesome.
Melanie Centanni
8 months ago
Water was dripping from the wall to my refrigerator hose
Thomas Ciapi
3 months ago
Great service and the work was clean, articulate and they shared information. Thank you
Naush Khiljee
4 years ago
they've been spamming my email address asking for reviews even though I've never used them or ever called them Don't use these guys they won't leave you alone they're going to continue to harass you
Sara Knetsar
3 months ago
Very knowledgable, helpful, and professional.
Maria Hinojosa
9 months ago
Great service and great prices
Great Service! Highly recommend. Jimmy was fantastic.
Robert Grinstead
3 years ago
Used this company twice, major problems, both times given excellent service and will definitely use them the next time.
Service was quick. I am happy to have that repair taken care of.
Great customer service, Jimmy is always great and honest.
Sandra Shafer
3 months ago
Wonderful company!
David Durham
4 months ago
Very Responsive and on time
John Douglas “JD” McKinney
3 years ago
Joe the Plumber Services is always professional, honest and a great value
Very fast, efficient, friendly and economical work. We will be calling them again.
Kristy Kaspar
5 years ago
Same day service and a company that is completely honest!! The plumber that was dispatched was the best!!!
Robin LaLanne
6 months ago
Technician was great.
Hannah Bailey
3 years ago
So very helpful and responsive. Quickly identified the issues and let me know solutions.Thanks!!!
Technician was very knowledgeable and found the solution very efficiently. Very thorough and friendly
Very informative and great customer service. Plumber was patient and polite.
Laura Claburn
4 years ago
They were prompt, professional and knowledgeable about their business. I would call them again.
Such a great experience with Joe the Plumber today. Incredibly informative & capable
Jimy Reyes did great work. He was efficient and effective !!!
Adekunle Akani
3 years ago
Good job done in a timely manner. Awesome technician with very good ethics.
Fast, friendly, local, and trustworthy. I highly recommend Joe the Plumber.
Talk to them twice on the phone in the they said they would return my phone call. A week later no call.
Experienced, professional, competent
Maria Tomlinson
3 years ago
Very quick to respond and very reliable. We use this vendor regularly.
excellent and professional work.
Aftab Ghesani
3 years ago
Very impressed with his work and reasonable pricing.
Karen Garrison
3 weeks ago
Invested in a waterless tank
Very professional and did a great job!
Joe the plumber did a great job for me I recommend them
Paul M Hirsch Pels
4 years ago
Exceptional experience and very polite treatment Paul Hirsch Pels
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