Description
Carrollton residents should demand the very best when it comes to their homes and families. Here at Jim’s Plumbing Now, our core mission is to serve the Carrollton community with the fast, dependable plumbing services they need to keep their homes running smoothly. With decades of experience and strong family values, you can trust our team to do what’s right for your home. We treat our customers with the respect and professionalism they deserve. Our services include leak detection, slab leaks, water heater installation and repair, sewer repair, bathroom plumbing, kitchen plumbing and more. Contact us today to learn more!
SERVICES
Plumbing leak detection, Faucet installation, Shower installation, Toilet installation, Water heater installation, Faucet repair, Plumbing pipe repair, Toilet repair, Garbage disposal installation, Plumbing leak repair, Garbage disposal repair, Outdoor plumbing system repair, Sewer repair, Shower repair, Water heater repair, Drain cleaning, Water tank installation, Tankless Water Heater, Gas Line Plumbing, Water Softener Installation, Water Filtration Installation,
Reviews
Stephen Hersack
4 months ago
Victor was very professional and worked to ensure that everything was done correctly. The leak ended up needing a full shower valve replacement, and he took great care of it and it looks beautiful.
Megan Hobbs
10 months ago
Good quality work. Very professional
George Parra
5 months ago
Our technician Keith was a great service and courteous person. I’m glad for the prompt response and great service. I highly recommend Jim’s Plumbing to anyone in the DFW area. George, a very satisfied customer
Matthew Landrum
5 months ago
Contacted Jim’s Plumbing Now and spoke to a woman by the name of Lisa, she was very friendly, ask me questions about my issue, and got me scheduled for same day service. My Licensed plumber was Chris, he was very polite and on time. He was able to diagnose my leak under my foundation and give me options for the repair. Chris also noticed my water heater was old and leaking. My issues, known and not known, were resolved quickly and with professional service. Great impression from start to finish! I felt comfortable from the beginning after speaking with Lisa and confident with Chris through the repair process. I highly recommend contacting Jim’s Plumbing Now.
Austin Villarreal
a year ago
Beau answered the phone and was prompt and quick with responses and got me taken care of. Amazing customer service!
Tay Alexander
5 months ago
Theresa Frazell
2 days ago
James did a great job of diagnosing the problem, handled the replacement of our water heater and the warranty, and had us up and running in record time. He was very polite and kept us informed at every stage.
Had an emergency, Chris was very quick and informative. I end up not saving many numbers, but this was a fantastic experience.
James Pendley was very Respectful and Thorough
Manuel Zamora
5 months ago
I highly recommend this company Chris the technician did a great job working to repair and find gas leaks that we had in our home he was professional and real knowledgeable through the whole process to get our gas reconnected. Thanks for all your help
Tyler Johnson
5 months ago
Jeremie showed up in the two hour time frame I was given and was able to resolve my problem quickly
Steve Christensen
a day ago
Thanks Chris for a great job done… 10 minutes to fix it and he’s got handled.
Highly recommend this company. My new plumber service.
Bryan A Sagray
5 months ago
We had a water heater leaking in the Attic, had an awesome guy named Keith come take care of us. He gave us options, was professional, & took care of our house like his own. One tankless water heater install later & we are Jim’s Plumbing Now customers. Well done & truly how it SHOULD be done!
We thought we had a plumbing leak so we asked around and were referred to call Jim’s plumbing now. I’m so glad we did. James’s was our plumber initially and he went above and beyond to make sure I understood everything that he was looking at. He used a camera and identified several areas of concern and explained the process of what he was doing and what was found as well as providing itemized quotes for the separate repair recommendations. He took his time and was thorough. Very grateful to find a plumbing company that cares and pays attention to detail.
Update: We elected to fix our clean out which was cracked so we could do a hydrostatic test and confirm if we had any leaks beneath our foundation. I started digging the clean out myself because I’m stubborn and cheap (I definitely don’t recommend doing this on your own) but realized I was going to need some professional help when I ran into concrete and inadvertently severed the water line running to an outside faucet.
I called Jim’s plumbing again and they sent Keith to fix my mistake within a couple hours. They also got me on the schedule asap and sent out an excavation crew the next day. Then Keith from Jim’s plumbing came out and finished did an amazing job that evening! Very meticulous, great communication, and easy to talk to. 100% satisfied with his work and professionalism.
Christopher Adams
a month ago
They were great! Quick service and super friendly. Would recommend!
Unfortunately this is the second time I’ve had to use Jim’s Plumbing service due to different plumbing issues in my house. Fortunately Jim’s plumbing was quick to come out and resolve the issue. These guys are top notch and highly professional. They are 100% my go-to plumbers from now.
Nickolas Wolfe
6 months ago
Chris G. was great! Got the clog removed and we will be moving forward with recommended repairs to the poorly designed trap.
Called after hours due to all the drains in my house backing up. Complete nightmare! Keith came out and got us back in business. Ran a camera and found lots of roots in my drain. They will get it repaired for me! Ugh!! But glad they came out and got us back in service! Thank you Keith!
Always professional and work done quickly
Quality work, quick and efficient. Will definitely recommend Jim's plumbing.
excellent work by keith, good commuicator. A+.
Christine Freeman
a month ago
Very professional
elva trujillo
2 months ago
Used Jims Plumbing for a garbage disposal and pipes that just simply all fell off. James showed up on time. Got the job done right and didn't leave a mess. Very professional
Brendan Kissel
a month ago
Jim & his team are top notch professionals!
Rose Patton (GIRLY)
a month ago
Perfect!
aubrey norberg
10 months ago
James Pendley is very professional and on time. When I called because I had a leak he came right out and fixed the issue.
Greg Morris
10 months ago
These guys are wonderful. Chris came out and performed a static test on my home. It passed. He went above and beyond. He is very knowledgeable! Would definitely recommend Chris and his team at Jim’s Plumbing Now!
Heather Claxton
a week ago
Flexible with scheduling and punctual arrival. Definitely customer service oriented company. If you need a plumber, I’d highly recommend them.
Juliana McBee
5 months ago
Jim's crew was able to quickly install a water softener at my home in just a few hours. Everything works great. Thank you!
James was great. Good communication and gif the job done right. Would highly recommend.
Valerie Pantoja
4 months ago
Highly recommend! Chris did a FANTASTIC job coming out and promptly fixing my leak problem! He was very professional and knowledgeable. Jim's Plumbing Now will definitely be my go-to for plumbing services.
James was great to work with. Recommend any time.
Mike Tiegreen
7 months ago
Rebecca Alvarez
4 months ago
Great service. Technician Chris came out to repair an issue we were having in our master bathroom. He came within the appointment window and addressed the issue and gave steps on what to do next if the issue happens again. I will be calling them back for future plumbing issues.
Jason Seelig
4 months ago
Keith was very polite, very knowledgeable, and very punctual. It was a pleasure dealing with him. The price was a bit higher than I expected, but all in all I would definitely use them again.
Stephanie Barnes
a month ago
James is very nice, answers all the questions and professional. Thank you!
Daniela Guerrero
a month ago
Dylan Sorrells
a year ago
Such Great people!
Stephen Wuest
10 months ago
Bobby Hobbs was able to get our water heater back up and running in a timely manner was professional and punctual!
Chad Patman
10 months ago
Mr.Hobbs did a very good job at repairing my sink and replacing the faucet.
James pedleton is the best plumber I ever had. He fixed my sink one day and came the next day and fix my sprinkler in the backyard. I thank him for the time and money he saved me.
Victor was prompt, very knowledgeable and explained what needed to be done and about how long it would take.
Steven Smith
7 months ago
Our company works with Jim's Plumbing Now for many different situations/projects and I have to say, I am thoroughly impressed with their level of service. From start to finish, the team at Jim's is professional, friendly, and efficient.
One of the things that stand out to me is their attention to detail. They take the time to understand the specific needs of our projects and made sure to address all of our concerns. They also go above and beyond to ensure that our customers are happy and satisfied with the work that is being done. Another thing that impresses me is the speed at which they are able to complete the jobs. They are able to work quickly and efficiently, without sacrificing quality.
I would highly recommend Jim's to anyone in need of plumbing services. Thanks for providing such a great service!
Maher Ghanayem
a month ago
Responsev, very knowledgeable, excellent solution to the issue, professional and courteous, on time.
I recommend them highly.
Laurel Pilarcik
2 months ago
5 stars is not enough!!!!!!! My drain started leaking in my bathtub, Chad was able to come figure out the problem and replace my tub and shower the next day couldn’t be more impressed with great quality work and never left me wondering what was going on definitely will be using them again in the future.
Victor was extremely knowledgeable and patient to explain the process of work he performed. Extremely satisfied with Jim’s Plumbing!!
Joshua Rider
4 months ago
Victor was great and they came out on the weekend to help explore our issue.
James Pendley showed up to my house and helped us with our water leak very professional fast service would recommend.
Cristie Joseph
7 months ago
Trustworthy, professional, easy to work with. Did a fantastic job!
Kamron Torbati
4 months ago
Incredibly professional and efficient. They have my plumbing business for life! Thank you guys
sidney schepps
4 months ago
We had our foundation on our home repaired, during final inspection they found water leaks. They referred us to Jim's Plumbing, it doesn't get any better than Jim's Plumbing!!! James was our technician. A very personable, professional technician, who doesn't stop until the job is done right. Hopefully we don't have any more plumbing issues but if we do I will not use anyone but JIMS PLUMBING!!!
Kannan Krishna
7 months ago
My hot water shut off on Sunday evening due to water leaking into the pan under my tankless heaters and a circulation pump. I called Jim’s Plumbing at 8:15am on Monday since I could not get an appt until 3 days later with another plumbing company. I spoke to Joe who said someone would show up between 1 and 3pm. Chris showed up after I received a text message. He diagnosed the problem, told me the cost of the repair and went out to get parts. He finished real quick and my hot water is back up and flowing.
Brittney Williams
10 months ago
Mr. Hobbs did a great job helping with my toliet and customer service is top notch!
Doge Motionless
a month ago
Rosanna Zielke
3 months ago
Wayne Dempsey
3 months ago
Jim was outstanding. Removed existing undersink filtration system and replaced with new, customer purchased, filtration/hydrogenation water machine. Jim was on time and professional. He tested the system after installation and cleaned up after job completion. I'll definitely use Jim's Plumbing for future plumbing needs.
James showed up quickly to our plumbing emergency. Thank you!
Jose Rodriguez
a month ago
They answered all my questions and helped to actual get the job done at the most efficient time, for me. The worker Victor was professional and honest. And the lady I spoke to on the phone Lisa, was a doll with her sincere walk through on how things would get done. Recommend 100%
Michael Calvin
10 months ago
Overall very happy with this service! Bobby was professional and very helpful answering all my questions. Quick to get the faucets and garbage disposal replaced.
Called Jim’s to replace a leaking outdoor water spout. Showed up on time, communicated throughout the process, and completed the repair quickly. Got quotes from several other companies and Jim’s was a bit cheaper. I would highly recommend them!
Anastacia Sadeh
4 months ago
I called recently because of a leak and the gentleman who answered the phone named Beau was very helpful. He was extremely professional and helpful with my situation. I would recommend this company for any plumbing needs.
James was fantastic! Came on time and knew exactly what had to be done. Delivered on-spec. Very happy with his work!
Keith and team were prompt, professional and were able to get our pipes cleared and working again all within the same day - and were efficient as well. I would recommend Jim’s based on our positive experience working with them.
William Jacks
3 months ago
Showed up on time prepared to address the issue. Very good quality removal and installation. Victor was professional and clean.
daniel suhany
3 weeks ago
Prompt and professional service by James Pendley. I highly recommend Jim's Plumbing Now.
The folks at JIM'S PLUMBING sent Victor out to perform a pressure test on my home water system. He was very knowledgeable and efficient (and patient with all the questions I had). I was very pleased........Lynn Moore
Nathan Wilson
8 months ago
Pipe Burst during freeze and they had someone at my home within 2 hours and fixed within 4. Great service and professionally done.
Jamie Leigh Hogan
7 months ago
Had to have a leak detection test after my foundation repair. Victor was on time & professional. Highly recommend!
Matthew Hancock
3 weeks ago
Melissa Craven
10 months ago
Chris did a amazing job at fixing my water line thank you so much jim's plumbing now!!!
ANGELA FLOYD
2 months ago
I got the estimate and he was very good explaining all the work necessary.
Angela Martinez
5 months ago
Wonderful customer service from Lisa ! Chris was on time and the work was efficient! Would highly recommend them.
Cristal Benavidez
a week ago
We hired this company to help us with our plumbing. The plumber that took the house call was James Pendley. He assessed the issues and fixed the problem in a fast professional manner. Highly recommend
Shelby Rivenson
4 months ago
Rachel Roycraft
2 weeks ago
Charla Brown
3 months ago
I had an issue with my HVAC overflow and my normal AC company wanted to completely rework the drainage and overflow which was going to be quite expensive. I reached out to Jim’s plumbing and they sent James Brock who was AMAZING! He was very thorough in his investigation, and provided education to me on what was going on and various options to consider, and together we came up with a great solution. He was even able to do the repairs right on the spot. He took video and pictures of the work as he went, and I felt incredibly confident in the work he completed and am very happy with the service. I would highly recommend!
Had James Pendley come out last week to help me. Great service. Did the job very professionally. Will definitely call him back !!!
Information provided was absolute correct.
Chris was very thorough with all my problems and made sure that everything was fixed to my liking before he left. Would recommend to anyone.
BeverlynBevy (queen)
a week ago
adolfo de la cruz
a month ago
Kenneth was great. Explained all work very clearly.
Jay Matthews
8 months ago
The technician, Bob, arrived early (he called first). He was friendly and listened carefully to my explanation of the problem, and solved it in just a few minutes. It was the best experience I've had with a plumber.
Dan Y (BakaSenpai)
3 months ago
Great service and professional service!
Janis Rodriguez
4 months ago
Professional and quick service
Misty Hobbs
10 months ago
Jim's Plumbing now is amazing Company!!! That Will work very hard and always on time to bring everyone the amazing work they strive for sure a 5 STAR COMPANY!!!!!!!
Zach, Chris & Bobby Are Amazing Plumbers and will for sure get your job done
I work at a Sci-Tech Discovery Center, a children's museum, and we had a couple of sinks that were clogged with debris. I called Jim's Plumbing Now, their dispatcher was courteous, professional, and kind. They showed up within the hour, their plumber Keith was professional, and explained what the process was and how much it would cost. They were able to fix the problem the same day. Highly recommend and if other plumbing issues arise, we will be using them again in the future. Thank you all at Jim's Plumbing Now for your help!
super quick and efficient. thanks for the help!
Amanda Samples
10 months ago
Me Hobbs was professional
Eric Brandenburg
4 months ago
This company and James Brock went above and beyond the call of duty to take care of my family.
I highly highly recommend them!
Would defiantly recommend!! Great service.
Daniel Sorrells
a year ago
Soma Chakravorti
2 months ago
Very professional, easy to work with and courteous.
Cheryl Houser
2 months ago
Jim's Plumbing Now was called to inspect the pipes under our 46 year old house after our foundation repair was completed. James came out promptly the same day of completion. They found a very corroded pipe which needed to be replaced. James thoroughly explained what the problem was and the steps recommended to fix it. There were no surprises with the work or the charge for the work.
Chrysa Coker
5 months ago
Fabulous experience. Nothing like the “big guys” out there. Was worried about pricing - but pleasantly surprised. Plumber gave price range of best to worst case scenario and came in on exactly that price.
Don’t hesitate to use them. Got them out 90mins after I contacted them. Great experience all round.
Will always be my go to plumber now.
Tiffany Forrest
a month ago
James did a great job! Showed up on time, confirmed the problem, got ‘er done! Thanks so much - will definitely use again!
Emily Barnes
2 months ago
Keith was very knowledgeable with the plumbing problem we had. He was easy to communicate with and very professional!
Anthony Garcia
9 months ago
James pendley came out to my brother's house last week for a leak. He found the problem and was able to fix it while there. He even wore shoe covers in the house. I know who I will use when I have a problem!!
Ashlee Adams
10 months ago
Amazing service!! Bobby was ready to answer any question I had and didn't mind explaining things I didn't understand! Would definitely recommend to anyone!
Robin Pillai
5 months ago
I had an issue with the washer box at my townhome and Victor from Jim's Plumbing was able to come out and fix it really quick at a decent price. Would use them again.
Chris went out if his way to help me with a small chore I could not do by myself. He is professional, personable and skilled.
Liz Castillo
7 months ago
Care 4 Kids appreciates the response and professionalism Victor did today.
Highly recommended for any plumbing needs!
Water was going everywhere it wasn't supposed to! and they stopped it and made it go where it was supposed to go!! Great job!
Victor was very nice. Jim’s plumbing now is the company that was recommended after an independent leak tester failed our sewer system following foundation repair. They should not have placed a two way clean out on cast iron pipes to complete a retest. They should have been up front, honest and said, your pipes will likely fail leak test, they are cast iron and 60 years old…instead they walked away with several thousand dollar.
Update: Joe reached out. I don’t know how this will impact homeowners with cast iron pipes now or in the future. However, I was able to express that I felt they were the experts and should know better. I did upgrade to two stars because I was able to express how I felt about their responsibility/honest to homeowner with cast iron pipes.
SherryL Bradford
10 months ago
Today was an assessment, estimate, and scheduling process. The work is to be completed in coming days. Very impressed with the openness, knowledge, and professionalism of Zach and his helper Tyler. Nerve wracking to go through the vetting, cost, etc. and Zach helped alleviate some of that anxiety.
Jim's did excellent work. Our plumber, Chris, was personable, efficient, and knowledgeable. He explained the purpose of the tests he was running and what the results meant. Our original date and time had to be rescheduled, so they offered us a substantial discount on the leak test. I will absolutely be giving them more of my business and recommending them to others.
Great!!!!Very reasonable priced. Keith was great!!!?’
Cameron Dime
6 months ago
I thought I had an urgent need so called Jim Plummer Now! Technician was professional and prompt. Evaluated my situation and determined that my issue was not urgent. The professional advice allows me to evaluate all options and not rush into an emotional decision. I would trust these guys to do work for me anytime!
I submitted a message on their website and they got back to me same day. James came out two days later right on time. We thought we just needed a simple leak fixed, but it turned out the whole toilet needed to be replaced and he was able to do that same day. Very great job, would contact again.
There are great people working for this business!
Janette Brown
5 months ago
Lisa is helpful, knowledgeable and kind. Awesome service!!!
Paul Oelkrug
5 months ago
Job was professionally and efficiently. Chris is knows his job well and explained everything we needed to know.
James was awesome! Knew exactly what the issue was and got it done quickly. Super friendly and efficient.
Keith the technician who carried out the repairs,kept me informed , showed me pictures of the issues etc, and explained everything in detail. I also would like to thank the Excavation Crew who dug 3x3 tunnels under the house in these crazy heat , and how they cleaned up like nothing ever happend.
hossein jamneshan
8 months ago
Christopher was in time and very professional and knowledgeable . I had called other plumbing company before contacting this company and had appointment but instead of coming to do the repair he said he won’t be able to do the service and I was very disappointed but I called Jim’s plumbing and he immediately did the set up appointment and sent a text confirmation! I had good experience with Jim’s plumbing company and I highly recommend this company , this is a reliable and affordable company.
richard simpson
10 months ago
Sandra Lovecchio
8 months ago
The gentleman came, told me what he was going to do and what to expect. He was very professional, informative and respectful.
Victor did an awesome job replacing our pipe and was very informative and knowledgeable.
Mark Camarigg
2 months ago
Came out for a leaky outdoor water valve (bib?) on 30 minute notice. The repair job was done in an hour and change. Super nice service! I'd use them again without reservation.
Malcolm Lewis
a month ago
Princess leia
a month ago
Had an issue with water pressure and called several plumbing companies. This is the only company that not only answered but provided same day service. James pendley arrived as scheduled and had the problem figured out within 15 minutes. Highly trained technician highly recommend!! Keep up the good work.
On time, efficient and nice
He was friendly and explained everything perfectly to us. He was in and out in no time 10/10
George Magjarevich Vargas
10 months ago
Jim and his crew came out to our rental home in Addison, they repaired a few faucets for us and did a fantastic job. Great guys I will definitely use them again.
HIGHLY RECOMMENDED!
Checked for broken pipes after foundation repair. Prompt and great communication.
They did a great job. They responded quickly and the staff was very professional.
James showed up on a Saturday to quote a water heater replacement. He also provided some helpful tips on other plumbing issues in my home.
Great company
Great customer service by Lisa and plumber Chis was honest and on time!!
Sterling Gafford
8 months ago
Fantastic service and work. I’ve used these guys for my business several times and they are always on top of scheduling and their work is top notch
Victor is very professional
Mark Hofmann
5 months ago
Victor was great....he showed up on time, was friendly and courteous, explained his work very clearly, and executed his tests (sewer and water tests prior to our foundation repair) efficiently. We're very pleased.
Gilbert Escobedo
2 weeks ago
Victor Was very helpful and was able to explain to me everything he accessed today
Kenny Walters
10 months ago
Freddie Jackson
2 months ago
Jim was very professional and did a quality job!
Heather Taylor
2 months ago
James’ customer service was outstanding. His professionalism and execution were superior.
solangel de plazola
5 months ago
Zuriel Mendoza
a month ago
Secret Santa
10 months ago
Courteous staff and quick service! Thanks Jim's Plumbing!
Nick Garcia
10 months ago
Plumber came and took care of water heater. It was a simple fix and only charged service call fee.
NELDA J WREAY
3 months ago
Gina Rainwater
a month ago
What a great company! They came out within 48 hours of my phone call. James was very professional and courteous. He explained everything g in great detail and took care of the leak and leak testing all within the same day!!!! Amazing team. I have them on my speed dial now
Zack came out and replaced two faucets and gave a bid to replace the water heater. Very nice guy, prompt and professional! 100% recommend!
Still getting more quotes for the Job. But very interested probably will use them.
Georgia Ann Kolodetsky
a month ago
James was quick and efficient at snaking our AC drain line and hooking it back up! I really appreciated that my initial scheduling call was upfront about their call out price, and James gave me the repair price before starting any work to make sure it was OK to proceed. Will call again for any plumbing needs!
Excellent service from yall at the company, lisa is very helpful and chris is a knowledgeable as well
Donna Jackson
4 months ago
Victor was upfront with me explained everything, went over the charges with me Very professional
Jeremiah Harris
2 weeks ago
Amazing staff and company!
Plumber was on time and acted in a very professional manner. No problems.
Lyndsey Briggs
3 days ago
James Pendley is an awesome plumber!!!
Chris was friendly and professional and on time.
James P. Is so professional and efficient just a great plumber.
sahar Mohammadi
3 months ago
Jennifer Rowan
a week ago
James Pendley came and did some work in our bathroom. He’s fast, courteous and does the job right! We highly recommend him! Thanks James!
Brittany Defillo
3 weeks ago
I would definitely recommend this business. Kenneth Evans was my technician and he was great. He was on time, very professional, and informative. Thank you again Kenneth.
Jimmy Mihalik
4 months ago
I own an older home 50+yrs and received a very fair price in replacing my sewer line to the city. also James the technician is very professional, took his time in explaining the steps and real costs.
Victor was very nice and informative. He fixed kitchen sink for free, but price for fixing tub is overly inflated.
Mark Stanford
9 months ago
Good work @ reasonably priced.
Parsegh Tornakian
a year ago
Ernie Mcknight
a week ago
Kenneth was professional and knowledgeable and helpful.
Great experience! Definitely will be a repeat customer!! 👍
Victor showed up on time. He completed the plumbing test without any issue. Thank you.
Very professional and responsive! James was our plumber and he was very friendly and knowledgeable. He was a great listener and got right to work. Excellent company!!
Trinity Nguyen
a month ago
First time I used Jim’s Plumbing Now and it was such a great experience. James did an excellent job explaining everything to me and was quick on getting the job done. I would use them again for all my plumbing needs!
Sydney Goodnoigh
a week ago
James Pendley came to fix my water heater last week. He was very professional and timely. I would recommend him and this company again!
Donna Ferguson-Rigdon
a week ago
James Pendley changed out my water heater for me. He was courteous and professional. Job was done in a timely manner. Would definitely use them again for any plumbing problems.
James Pendley was my plumber and he showed up right on time. Was in depth with the diagnosis of my plumbing problem. He was very thorough and educated in his work. My husband was happy with James' performance!
Christian Mathas
4 months ago
Victor was the first person of 3 that came out that was actually able to diagnose the issue with our shower. We were very worried because the shower had just been redone and there was a potential that we’d have to take tile down in order to access the issue. Once Victor found the issue, he was able to come up with a way to access the pipe without damaging any of the new shower. We will be using their services again!
David Johnson
7 months ago
Knowledgeable and very prompt and professional.. got the job done very quickly and efficiently.
Hands down the best very knowledgeable and helpful especially for a first time home owner!
Mariano Darrosier
2 months ago
very friendly and professional service from James p.
I was grateful to Victor for coming today. He seemed to be a good, honest, patient, and kind person. We felt like he was an honest man and we're grateful for his repair.
Sebastian Lopez
5 months ago
Great customer service, answered my questions thoroughly and helped me to understand what the actual issue was instead of trying to sell me on replacing everything like most companies do.
Very thorough and knowledgeable
Starting with Lisa from the office, to the entire team. They are awesome!!!!!!
Jim's plumbing is an excellent company. I would recommend them to everyone. James P. was very prompt and professional. Fantastic work.
Jennifer Chen
2 months ago
James Brock was the plumber who came out. Very professional and knowledgeable
Great Service
Louis Carrillo
2 weeks ago
Kenneth was very professional, knowledgeable and friendly. He also pointed out a possible issue with my faucet that could cause major water damage in the wall with the coming winter. Thank you Kenneth
When we discovered there were leaks under our house, we hardly knew where to begin. After searching reviews of local plumbing companies, we called two. Jim's Plumbing Now was very professional and they sent Victor out promptly to begin to assess. After meeting with him, we felt completely confident that he could repair the leaks. We had lots of questions and he answered every one of them with patience. He clearly explained our options and helped us make a good decision. It was a two week process, but Victor kept us in the loop all the way through. The workers who dug tunnels and rerouted the plumbing worked long hours to get things back on track for us, and they did a good job of cleaning up. We highly recommend Jim's Plumbing Now for their competent employees, quick response and for putting us at ease during a stressful time. You are in good hands with Victor!
Michael Quintanilla
a year ago
I drive from Denton to central Dallas twice in the poring rain to meet these guys. The first day they never called me to tell me they had rescheduled. I called them one hour and a half into the 4 hour window and only then did Dustin mention a reschedule. Drove back home. Came back today for another four hour window wait and this time two hours into the four hour window they show up. The dugout is beneath a wooden deck in the backyard. They didn’t have a drill to remove 4 screws so we could access the dugout: I told them I could t find mine and as they were leaving, I found one in my truck under the back seat. This all took place in about a 6-7 minute window. They told me they couldn’t help me unless I rescheduled for around 4-5pm today. Yeah right Mr. Jim. You guys don’t care about good service then I don’t care about using you period.
jessica Trinidad
3 months ago
I had Jim’s out to get a second opinion because the first plumber and two foundation companies couldn’t figure out what was going on. Victor came out and found the problem right away. He answered all my questions, and was awesome. I’m so grateful I called. They will be the only company I’ll call and use going forward.
I was in a tight spot and needed a replacement water heater. I contacted Jim’s plumbing that morning. The staff was incredible, as I was provided a quote without any technician onsite. James(Technician) contacted me and showed up the following day, and completed the work! Very professional and intentional in our interactions. Very confident and provided suggestions to my many questions/concerns. I felt comfortable enough to allow my two kids when returning from school to introduce themselves to James. No question for me on whom to contact going forward...Thank you to the entire team!
My service technician, Victor Puente, was fantastic. He was knowledgable, polite, took care of my problem immediately and at the best value to take stop the leak but also keep costs to a minimum. I was very appreciative of his efforts to do just that. I will use Jim's Plumbing for all my future plumbing needs. Thank you!
Kendyl Simkins
5 months ago
Great Service!
David Whitford
8 months ago
Grace Daniels
2 months ago
All of the above - it was nice to have a company that actually answers their phones and were responsive as we needed same day service! Thanks
Adam Fullerton
2 weeks ago
Brody Whetsel
a month ago
Professional service. Best in the business!
Alex Medina
10 months ago
Bobby Hobbs is great to work with and did an amazing job!
ArcticKomodo
3 months ago
Just got an estimate on a water heater and toilet leak repair. Victor was so detailed and insightful. Truly a master of his trade. I look forward to working with JPN.
Jan Marielle Aguilar
a week ago
Balaji “deal1432” Bhaskaran
10 months ago
Chris showed up on time as promised and all the work is done to our expectation, we will be happy to have them for any future plumbing work.
What an amazing experience! My problem: clogged garbage disposal. The technician Jeremie was on-time to the appointment and quickly understood and fixed the clogged disposal charging just the initial service fee. Jeremie was friendly and knowledgeable. I will definitely keep Jim's Plumbing as my go-to company for any future needs!
Jamie Lee-Anne Wuest
10 months ago
Bobby Hobbs did amazing work was punctual and professional and I’m extremely satisfied with his work!
Chrissie Dunham
3 months ago
Our tech came earlier than expected and worked quickly to fix our problem. He did an awesome job!!!
Beau answered the phones and gave me all the information I needed.
Great group!! Their plumbers are timely and professional. I would give them 6 stars if I could.
Brenda Moseley
a week ago
Had an amazing experience. Mr. Kenneth was so helpful and knowledgeable. He really knows what he is doing. I will definitely recommend this company to my friends and family, i know they will receive amazing service as the one Kenneth provided for me.
James was helpful and answered questions efficiently!
Very polite as well!
Shelton Dotson
2 weeks ago
Madelyne is amazing! She is great at what she does. She made me feel 100% at ease. She is very trustworthy and is a high character person.
Steven L Bayes
4 months ago
The technician, James, was on time, thorough, and professional. The installation was handled the same day of diagnosing the problem. Would recommend.
He is very detailed person He.try to explan every thing he does.
Yesterday I had Jim’s Plumbing install two faucets and drains in master bath and replace tub spout in guest bedroom. They were there for 2 hours. $975! 2 hours of work for $975. They didn’t wear booties and tracked in mud. Their footprints are on my hardwood floors. Not impressed.
Tammye Patterson
3 weeks ago
Great service. Technician was very kind and polite. Will definitely use again
Kenneth Evans and the entire Jim’s Plumbling Now team was responsive from the moment I called them to the time they left my home. Great team!
Gabriela Gilmore
4 weeks ago
Super nice and professional and took the time to explain what tests he needed to do and how they worked. Highly recommend James.
Destiny Alexis
a month ago
Had Jim’s Plumbing Now recommended to me and had the pleasure of speaking to Ms. Lisa. She went above and beyond through the whole process and explained everything with detail. The next day Keith arrived on time and finished the job fast. Have not had issues since then and will highly recommend this company to anyone for plumbing! Thank you guys!
He found an error made by a previous worker and thus prevented a major problem.
Very professional, prompt and timely! Will use again in the future
Wallace Gustafson
2 weeks ago
Amazing service, super knowledgeable and friendly. Diagnosed the issue quickly. Will absolutely use again! Victor was awesome!
Mary Ellen Peter
6 months ago
Victor arrived on time, prepared, his office had given him notes on everything needed. I had questions about several other things and that was not a problem, he addressed them, helped me to understand how the repairs would be completed. His estimate was detailed and he was very organized, set up expectations for completion time, etc. Very impressed him, the communication between the office line overall everyone was a perfect 10.
Kenneth did a great job on inspection and testing of sewer an water lines post structural (foundation) repairs to house.
He was knowledgeable and willing to throughly explain the process and answer questions.
James Pendley is an amazing plumber!!!
My go-to plumbing company! As a woman, it is especially important for me to feel comfortable with strangers entering the home & their plumbers definitely provide me with that peace of mind. Super professional & get the job done right!
Corrin Dandridge
4 months ago
Thank you for taking care of my plumbing needs in a timely and professional manner.
Jim's Plumbing is always on time, contacts me when on the way and courteous as well as knowledgeable regarding work.
James Pendley came to fix my water heater, professional and timely!
Henry Kessler
8 months ago
Frozen pipe cracked in wall and was repaired
Tyler Reagan
5 months ago
Keith is the man!!! This is the only company I will ever use for my plumbing needs. They are the only company who came out at 6PM and they arrived 30 minutes after I called. Fantastic timing and they understood the emergency. I had a pipe bust and water was everywhere. The resolved very fast. Highly, highly, highly recommend. Thanks for the hard work Keith!
Robert Stites
a month ago
This is a major improvement over the guy who did the original work.
Sophie Khasacha
3 weeks ago
Victor was perfect. Explained everything patiently and professionally.
Tarrance Hanible
2 weeks ago
These guys are always ready to help out not only their customers but, the community they service! Great people, great service, at a reasonable cost. Not sure what else you could want in a local company.
Joshua Navarro
4 months ago
Great experience with this company. He explained everything in great detail and didn't mind us watching and explaining what he was doing along the way.
Manisha Patel
3 months ago
Jeremy came to perform the device. Toilet was clogged and assisted to remove clogged. He was very professional and taken care of the issue
Within 5-7 minutes. Thank you!
Daniel Whitmire (dw1962)
4 weeks ago
Very impressed. I don't normally give open recommendations, but Jim was fantastic. Explained all he was doing and knew his job
Plumbing leak check c/w
Wonderful service. Every step was explained in detail. James is very knowledgeable and was pleasant to talk with.
I called Jim’s this morning regarding an emergency and everyone from the dispatcher to the technician was very attentive! James was knowledgeable, helpful and quick. I will be a return customer.
Jose Cardenas
5 months ago
sylvia rabin
5 months ago
Jeremy was so personable, listened to all my concerns, and fixed my shower in a matter of seconds! I had such a pleasant experience and will be referring all friends and family in the area to this company. 10/10
All I can say is WOW!! Victor came to my daughters house to fix a garbage disposal that had fallen off due to improper installation by a warranty company. Victor was done in 5 minutes and did not charge me anything. I appreciate his and the companies service. I would highly recommend Jim's Plumbing.
Johnny Sanchez
4 months ago
Chris gave the best customer service.
Adrienne Anthony
a month ago
Andy Townsend
3 hours ago
Keith is the man!!!
Christopher Gardner
4 months ago
Most professional is the technician
Prompt, professional and happy with the results.
Suchita Patel
5 months ago
Victor is amazing and extremely helpful!! We had a leak in our house that was causing a big problem and victor was able to answer all of our questions, find the leak, and leave us feeling reassured!
Victor is great!
Joseph Vidaurri
10 months ago
Jim’s Plumbing now, did all the major work on a home I bought. They came back after closing and finished up. Chris was very professional and even helped me out with a valve leak when wrapping up the job. Very happy with the work they have done.
Brianna Martinez
5 months ago
Absolutely love this company! Everyone is very helpful and professional, I would definitely recommend this place if you’re looking to get any plumbing done in your house.
Jeff Willardson
a month ago
Kenneth was very capable, professional and completed our plumbing inspection in a timely manner. I highly recommend him!
Fabian Suarez
2 weeks ago
Lakeisha Chisolm
a month ago
Felicia Lombard
3 days ago
Lana Ledbetter
a week ago
A very professional company with excellent workers. They are there to get the job done the right way the first time . James Pendley goes above and beyond to make sure the customers needs are met with satisfaction.
James P. was the technician that helped me today. He did an excellent job soldering the copper for my tub faucet! Thanks for taking pride in your work, James!
William Coppedge
3 months ago
Outstanding overall experience! Thank you.
Tammye Patterson
2 weeks ago
They are great
Five stars for a late Saturday call. Keith was quick and professional.
Kenneth was prompt and detailed with explaining every to me. I appreciate his service very much!
Madison Dominguez
5 months ago
Chris was a great technician! Showed up on time and had everything he needed to complete the job. Very professional and informative. Highly recommend Jim’s plumbing!
Kirsten Powell
5 months ago
Amanda Manning
10 months ago
This company is fantastic! From booking on the phone, to the technician that came out, they gave 100% and the best deal I've been able to find. Will definitely use them again.
Sarah Herrera
a month ago
I had my foundation repaired and the foundation company had them come out and test sewer lines and water pressure and everything went smooth they were just on time great people
Great experience! Chris was super knowledgeable and was very thorough. I'm very pleased with their service. Thank you!
Gina Sherrard
2 weeks ago
Keith came out last week to address a sewer line issue and was awesome. He was gracious enough to tackle a surprise leak that popped up in the house the same day too. Super helpful and reasonably priced, going to be my go-to plumbers now.
Victor came out to my house to take a look at a project I was doing for my tub, and he was able to answer all of my questions and concerns. He was also very professional and courteous. He went above and beyond and took a look at my shower that was having a leak which we thought was previously resolved by another plumber and found out what the issue was within minutes. He was able to clearly identify and show me the issue with the shower and what went wrong. I was really impressed by how knowledgeable he was. I would recommend Jim's Plumbing to others and would ask for Victor he was a pleasure to work with.
Virginia Rouse
3 days ago
Keith and Lisa was very helpful . I highly recommend them.
Kathy Sorrells
a year ago
Air Clinic used Jim's Plumbing Now on their plumbing issues and also referred to several of our customers that have plumbing needs. Always prompt friendly service and has always exceeded expectations.
Shannon Torres
a year ago
Tyler came out and did a plumbing test once my foundation work was completed. Very professional and knowledgeable! Would highly recommend!
Gavinoutdoors 333
2 weeks ago
Lisa Rodriguez
a month ago
Honest and professional!
Brent Goodman
11 months ago
Jim & his crew did a great job pinpointing the issues & making repairs expeditiously at a more than fair price! I recommend this company to everyone!
Chad was on time, understood the issue, and addressed it in a professional manner. He was personal and explained what he was doing. Best plumber I have had experience with in many years. Will use Jim’s Plumbing again and would always welcome Chad back to do the work.
Keily Vasquez
2 weeks ago
Frank Escalona
10 months ago
These guys did an awesome job with my leaking shower head and we're very professional 👍
Farrah Heathcote
10 months ago
Very professional, knowledgeable and experienced! Super nice guys and very honest. Great company!
meagan ferdinand
a month ago
Victor provided excellent service. He was polite, thorough, and informative.
Chad came out and located the leaks and mapped them out for us. He offered us several options for us to consider. I was very satisfied with his professionalism and cleanliness.
Chris was professional, friendly, displayed knowledge and explained explicitly what and how the job will be done.
James Pendley
10 months ago
Definitely staffed by exceptional workers. James Pendley was courteous and very professional. Absolutely recommend requesting him when you need work done
Not the first or last time we will have these guys out to our home. They are so responsive and usually can get out same day. Jeremy was at our home today to fix a blockage in our kitchen sink pipes. He took the time to explain what he was doing. He was very helpful and gave good advice on how to keep our old pipes in good shape! I really appreciate the employees of this company and don’t ever feel like they are rushing me into a decision or convincing me to do unnecessary work.
Thank you guys!!
Matthew Stansbury
4 weeks ago
James always shows up on time and our issues are always fixed timely. I will only use this plumbing company from here on out.
Chris Bailey
2 months ago
They are great! We work with them a lot!
Keith kept us informed at each step of his search for the leak. Very friendly and easy to work with. Would ask for him in the future if the need arises. First-rate….
Anthony DiEGEL
a month ago
Caitie Chandler
a week ago
Staff is very professional and provides great service!
Melissa Avila
5 months ago
Great work!!! Keep up the good job! Would definitely recommend to everyone.
Tiffany Wyler
5 months ago
They showed up when scheduled and were very professional and knew what he was doing.
Alan Cossabone
4 weeks ago
Very professional. Knowledgeable and explained in detail my issues.
The best in town ask for James he does it right the first time!!!!
James is very professional, polite, and great at his job.
Keith with Jim’s Plumbing Now did an excellent job on our outside spigot. He walked me through the issue and how to prevent it in the future.
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