Cardinal Emergency Plumbing & Leak Detection

We use be our neighbors back in 2007 for quit some years. When they moved out the neighborhood we didn’t keep in touch. Well I kept his phone number in my contact and when Houston had the 2021 Arctic blast and pipes burst in many homes and no electricity for days. That’s when I reached out to Terry the owner of the company and he gave me times and different times. Me being a good ol ex neighbor was patient enough to wait for him for 2 full days. I made a final text after the second day and he text meBack and said as soon as he gets done with the house he was working on he WILL come by and replace my pipes. Well guess what?! that NEVER happen again. After the day 3 he txt me back “ are we best friends now” (very rudely) and that was not the point my point was that I was trying to bless his business and he thought I was trying to be his best friend and get something for nothing. That alone tells me a lot about him and his business. Not professional at ALL.

The day before Memorial Weekend, the worst thing that could happen happened! I had invited 30 people for the long weekend and had so much to cook and prep that the pipes under the Kitchen sink started to leak and flooded the kitchen floor. Out of 4 companies that I called for an emergency repair, Cardinal Plumbing was the only one who answered the phone. They were very professional and showed up at my door step in less than an hour. Surprisingly, their prices were very reasonable and they did an outstanding job. I have their number on the refrigerator door for any plumbing needs in future:)

I agree with the previous reviewer. People giving them favorable reviews must be family. They just did not show up to their first appoint, I rescheduled for the next day and they called me 40 mins after the appointment time t let me know the plumber was running behind.I specifically asked if they were going to be able to make it that day and they confirmed YES, never showed up again, never called with an update again, never answered the phone again.DO NOT WASTE YOUR TIME! Go somewhere else as these people are terrible.Ps. I gave them one star because there is no option of giving them no stars :@

They didn't show up, and couldn't be bothered to call to say they couldn't make it.Called them in the morning, they said they'd be out late afternoon. Got my phone number, said they would call before coming. Didn't hear back. Knowing their office closed at 5pm, I called them to ask when they'd be out. They seemed very confused, put me on hold a long time, then asked if they could come out in the morning.I prefer vendors that show their customers a little respect or common courtesy. I've used Cardinal before, but won't inconvenience them again by asking them to do some work.

Cardinal Plumbing broke a major marble composite slab in half while fixing our bath fixtures. They promised to fix the slab and never returned. Unfortunately, our 10 phone calls and the threat of a negative review did not change a thing.Would definitely NOT recommend them if you want responsible help.

Don't waste your time. I called them at 9am to fix a clogged sink, the guy said they would be out between 12 and 2. 2:30, 2:45 rolled around and no sign of them. Nobody called us and we called twice to see what was up and no response. I called ARS and they were out within an hour and got our issue fixed. Like I said, don't waste your time. Go elsewhere.

I used Cardinal Plumbing 10 years ago to fix a leaking pipe in the attic. Mario did a good jobSo when my water heater gave out I called them again. I paid a lot of money to install a new water heater in 2012. Now this week I am having kitchen remodeled and my contractor tells me that the water heater is hard to start because it is too old. The water heater has a date of 2006! Plus the installer did not even bother to install a pan! I will never use Cardinal again!

Here's a great plumbing company in Houston TX. Their plumbers arrived on time and the drain cleaning was completed promptly. Their plumber also gave me a few tips on how to avoid several plumbing problems, of which I am very thankful for. Will definitely call them again.

Incompetent office staff. I had been a previous customer. I had set up an appointment, but no show or call. Called office and she said she would call me right back. No return call, so I called again later and left a message. Again no call back that day nor the next business day. Incompetent office staff. I won't waste my time with them again.

Cardinal plumbing fixed our pipes in a friendly and prompt manner after the winter freeze. Very appreciative of their service during a busy time!

The people giving them favorable reviews must be family. They don't return phone calls, don't come or call when they say they will.
Go somewhere else as these people are terrible.

I play video games With Mario, and he’s cool! Great company ?? Its all fun and games until Cardinal plumbing pulls up! ???

Great to deal with. Had to call them for emergency service, they came out in about an hour and were very fair

great job, fair price.