A-One Electric

I had a great experience with Karen and her crew. She came to discuss upgrading our service panel and we talked about old Austin. The work got done beautifully, and we felt great about the whole experience.

I called for a breaker that wasn’t working, they sent someone out that day. They identified the problem and ordered the breaker they needed. No charge at that time and they came back in a couple of days to reinstall on time as planned. In addition to replacing the breaker, they gave details on the problem and tightened all the screws and checked the wires in my electrical box. They have also done work for some neighbors and my brother all have had great experiences with them. Highly recommend!!

Responded to my issue with professionalism. Clearly broke down the issue with the lighting fixture and wiring. They made the repairs immediately and resolved my issues. I felt they did a great job educating me on what caused the problem. I would recommend them. They were also the most reasonable I found when checking for quotes on service calls.

Awesome! Karen (owner) came and installed two dimmer switches (one being a 3way and one conventional) as planned and at the last minute replaced two outlets that I was having trouble with. She responded very quickly to my online inquiry with a phone call, and we had her out that afternoon in between her other jobs. I appreciated her taking the time (and her excitement) to educate me in a few areas. Local small business and affordable as well. HIGHLY RECOMMEND! :-)

Karen was very responsive, they were available next day. David did a wonderfully efficient, clean job on our kitchen electrical project. I found both very engaging and professional. I will definitely use them again!

I cannot recommend A-One Electric. I had an issue with a bedroom where every time I flipped on a light switch it tripped the breaker for the bedroom. A-One's technician arrived unprepared (without even the right type of breaker to swap into my panel) and without the necessary expertise to diagnose the problem. He looked in the light switch box and, without unscrewing anything, concluded everything looks right to me. He told me he could hunt around for the problem, but since he didn't know what he was looking for, he would only find it by luck. I told him no thanks. I gave a call to a friend of mine, and he explained that what I was looking for was something that was causing current to leak onto the ground wire, because this would cause the breaker to read a higher than normal change when the switch was flipped, and therefore trip the breaker. I found the problem - a wire with a slice in its protective coating - in the same switch box the technician had glanced in. A one-inch piece of electrical tape and the problem was solved. A-One sent me a bill for $95 for doing nothing. I understand the trip charge concept, but considering the details of the trip, I don't think it was deserved. I offered to split it with them ($45) and they said they would take me to small claims court. Nice.

A-ONE Electric is a locally-owned business, an ethically and expertly-run operation owned by Karen Phaup. She and two of her employees just updated some of the wiring in our 100-year old house, not an easy piece of work because a structure this old can be eccentric. Her evaluation of our issues was thorough, communication was clear, and her manner is pleasant and cheerful. The proposal/contract was issued promptly, it was comprehensive and reasonable, and work was begun and finished in a timely manner. Following that we had two outlets that were acting-up and that concerned us, and A-ONE came by immediately and took care of the problem. Highly recommended.

Never ever in my 55 years have had a professional trade technician whether electrician, plumber, home builder or HVAC tech charge me for phone calls and text messages. I have many friends in the above mentioned trades that have not or never will charge for this. Job was not completed and when this person abruptly left the property she failed to reinstall the breaker subpanel cover in my garage as well as my attic access. Had to hire another company to complete the work . New company had to replace a faulty GFCI circuit breaker that A One installed in my electrical subpanel that they charged me for. I agreed to pay this company minus cost of phone calls/text messages as well as my time to install the subpanel cover, attic access cover and the late payment fees. Not acceptable to them. Now being threatened by a lawsuit for theft of service. Beware if you choose to hire this company.

I can’t say enough great things about Karen, David, and this company! Extremely knowledgeable, meticulous, honest, professional and reasonable, they are the best. Besides being good people, they have many years of expertise. Do yourself a favor and call them for any electric work you need.

We knocked out power to part of the house during some construction and A-One came out same day to locate and fix the issue.

had a leg of my electric fail. A-1 diagnosed the problem. fixed it. These folks walk on water