Best Sidewalk Cutting in Phoenix AZ

I called about hiring them to get some work done in my backyard. I gave them my email so they can send me information to set up a time and date for the initial consultation. After three days and no email, I decided to call them back to tell them that I hadn't received anything. They said they wrote my email information wrong and will be sending me an email within 15 min. Another two days goes by and nothing.... I called them AGAIN to get the problem resolved but they never answered. I called them TWELVE TIMES within two days (all during the 7am-3pm time they say they are open), and no response. After A few calls though, they did realize who was calling and did send me an email with a time and date that works for them, and not for me. But still, they will not answer their phone. How extremely unprofessional. Here I was hoping to spend a few thousand dollars to fix my backyard, but I guess I am glad this issue happened before I paid a dime. What a joke of a company.