Best Sick Queen Palm Care in Phoenix AZ

Joe came for an estimate for two trees to be trimmed in our front yard. I agreed to the price and we set up an appointment for the following Monday. I asked for a crew that has been with the company for a while and was told I woukd have Brandon’s crew. I was given a window of 12-2p. I told him I had an appointment that morning from 10-11a so they couldn’t come early. He said that was not a problem. Monday comes around and I get a phone call from Brandon at 915a and they are nearby and want to come early. Way early. I tell him no and about what Joe and I talked about and tell him they can come anytime after 11a. He tells me they won’t be in the area any longer and they will have to call me later to reschedule. Against my better judgement when Brandon calls me back, I reschedule for Friday between 8-9a. I am assured I will have his crew and they will be here no later then 9a. Friday rolls around and i get a knock on the door at 9a and there is no Brandon. Instead it is someone named Levi who has only been with the company for a month. Again not what I asked for or agreed to. At this point I just need the trees done so I tell him to go ahead. I also call and ask for Joe to call me back, which he still hasn’t done. Big mistake. The trees look like someone cut them with a butter knife, with no rhyme or reason to what they cut off, and the mess they left behind was unbelievable. There were rocks in the street and on the sidewalk, branches and twigs and flowers all over the yard, etc. My husband spent over and hour out there this weekend and still hasn’t gotten everything picked up. I would definitely look elsewhere for your tree trimming needs. They don’t keep their promises, no follow through and can’t even be bothered to call me back. BEWARE.