Best Manufacturing Facilities in Phoenix AZ

I honestly struggled with the franchise that was assigned to clean our facility. Lack of communication, every visit they fell short on their cleaning and never sent someone back to fix it, just frustrating overall. But, then I contacted the jani-king corporate and complained and I could not have been happier with the service.

Director of Operations, Don Horton was amazing. Not only did he get back to me almost immediately, but then he set up a time and date to come meet me in person and go over my concerns. He discussed things with me, took pictures, and made a plan of action. Then on my next cleaning, the head of the franchise that was cleaning our site finally showed his face (first time since first visit) and I was able to discuss my concerns with him and show him what was not being done. I am 100% positive this never would have happened if it was not for Don Horton and the magic he worked.

Don even took the time to meet with me again the day after the clean, and went through everything with me to make sure the cleaning was done thoroughly and corectly this time. I really appreciate all the work Don did for me to get things back on track, and I am optimistically hopeful that now everything will stay on track and 100% will be given on every clean. Thank you Don Horton, you are awesome!

Horrible. They are a franchise service and don't stand behind the people they assign to you. Made all kinds of promises until I signed up. Cleaning consists of dusting and vacuuming. If you want more than that, look elsewhere.