Best Interior And Exterior Painting in Phoenix AZ

Randy helped me with a sink faucet replacement. Was the most reasonable quote I received, out of 5 other companies. Very prompt responses from the quote to getting it scheduled and I had to reschedule a couple times and he was flexible each time. He came prepared had the old faucet out within just a few minutes and the new one installed perfectly, also within a short time. Will definitely ask him to help with several other projects in the future.

Very professional company, High end work and very well operated

(Translated by Google) IR castro painting are very professional recommended at ? do not hesitate to call them

(Original)
IR castro painting son muy profesionales recomendados al ? no duden en llamarlos

The painters were extremely efficient and professional. There was a delay on the first day and painting couldn't start on time but life happens, honestly I wouldn't have been as impressed if everything went right as planned.

Even with the first day being a complete loss the painters showed up and still finished ahead of schedule. Even though no painting could happen on day one they still ensured they had everything they needed and got started early on day 2. I had another contractor show up for unrelated work unexpectedly. The CertaPro Painters also handled that small delay professionally. I work in quality assurance so I'm hard to please and I expected to find corners that were cut to explain how quickly the work got done but I could not find any. The job was not only done quickly but it was also done completely and without any mistakes. I did not expect to be as happy as I was with the work that was done but I am over the moon happy.

I was not at all happy with the work done by Juan with Painters Ink. As work progressed, we noticed paint on tile flooring, paint blobs stuck to new carpet that was installed just a few weeks earlier, sprayed on a poorly masked ceiling fan, etc. There was a massive run of paint oversprayed on a door, dripping down the door. We found a cigarette butt on the floor in our home. There were streaks on the freshly painted walls. When we pointed this out, he argued that it was just shadows and with better light you would not see that. That was absolutely not the case. We fired him before the job was complete, before he could do more damage and bad work. After repainting one wall that had obvious streaks ourselves, it looks fine now. THEN we found that he sprayed over the kitchen ceiling LED panel lights. Before realizing he painted over them, we thought the panels were going bad. Now we have to clean or replace them which will cost us hundreds of dollars in time and/or money.

Juan argued with us about all the poor work and damage we pointed out, which was juvenile and dishonest.

He charged us $1500 of the $2200 quoted for the whole job. Initially I thought this was money well wasted to limit the damage. However, after finding the ceiling LED light panels painted over, and the doorbell cover painted over (and painted on so it was difficult to remove to repair the damage), I regret paying him anything, as this is going to significantly cost us. We now have a different painter coming in to finish with hopefully better work.

I don't remember ever leaving a bad review for a product or service. I'm not a chronic complainer. I'm also aware and saddened that this review may initially detrimentally affect Juan and his employees. However, considering his arguing, without bad reviews such as this, he will not address the shortcomings in his services.

If you are looking for quality work, this organization could be a disaster for you as they were for us.