Best Wall Tiles in Phoenix AZ

(Translated by Google) Well it's where I work

(Original)
Bueno es donde trabajo

Ali Karsraee send a skilled team to remove all existing carpet and tile from out recently purchased house. The entire house was retiled. This was a one week long job. The results were outstanding and exactly what we wanted. Ali offered very good advice regarding the project and demonstrated his expertise. We found Ali to be reputable, honest and responsible. We were very fortunate that a friend referred him to us. We would certainly recommend him without reservation for any floor covering project. Lon Miller, MD. Glendale, AZ

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

If I could give Mr. Ciprian 10 stars I would. There hace been so many people that have worked on my home, but he was the best I have experienced. I appreciate his professionalism and attention to deal. If you are looking for beautiful floor work, look no further. Thank you for all of your hard work and for helping our family replace our ruined floors! It looks spectacular!

Excellent, professional company from the first meeting for my estimate to the final product! I was given an estimate and a start date. The company called daily to inform me of when the workers would arrive to what was to be accomplished during the day. After installation I received a phone call and a followup email informing me of care instructions. The result was a beautiful new coating for my patio. I couldn't be more pleased with the final outcome. Professional company with great results! I have recommended your company to all of my neighbors and friends. Thank You!!!!

Incredibly disappointed and frustrated with my experience with Porter.

I placed an order for a mantle I was told would be 13 weeks out just before closing on a Saturday, and attempted to cancel the order the following Monday after finding a more reasonably priced option that would deliver in 4 weeks.

I was then told deposits, which was 50% of the total, were non-refundable, which was not communicated during the buying process. Porter then pointed to the invoice, drawing, and receipt, which has the disclaimer in approximately 5 point font buried in a 240 word paragraph, and was signed by me in an approximately 60 second time span on Saturday when the salesperson asked me to sign here, here, and here.

After disputing the charge, but still being required to pay based on the signed invoice, I requested that Porter donate the deposit to charity, since the only other option was a store credit.

At this point, I have not received any proof a charitable donation has been made, nor have I received a credit, and it has been 5 weeks since my donation request.

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In response to Porter Barn Wood Owner, 9/4/21, 8:30 pm:

I am not disagreeing with any point you have made, especially since you have almost reiterated verbatim what I originally posted.

If I had been told verbally there was a non-refundable deposit policy, you would not have heard anything from me. The fact is, you currently have over $500 from me that was provided as a deposit, and I have received nothing from it. Simply provide me a receipt that you made a charitable donation. I do not see how that is an unreasonable request.

I am sure you understand that I do not want you to benefit monetarily based on my experience with your company. I think we can both feel good about helping out a worthy cause.

Matthew

Very welcoming, flexible to your schedule. This granite topped off my open kitchen remodel.