Best Home Organization in Phoenix AZ

We highly recommend Homework Remodels! Steve and Sheila spent time providing us with quality blueprints and excellent home décor/interior design selections for our new 400 square foot casita. We live in a historic neighborhood and they have proven experience obtaining the required city permits and approval from the Phoenix Historical Preservation Society. They removed our dilapidated garage and replaced it with an amazingly beautiful and quality-built casita! We would like Ross, our Homework Remodels’ project manager, to oversee all of our projects! He kept the project moving smoothly and made sure the work was completed to high, quality standards. After examining the completed casita, contractors we know gave the work their high praise!

I signed a contract with this company on 6/4/21. I met their sales rep at a Starbucks to sign the paperwork electronically. I was told an email copy of the contract would be sent to me. As of the writing of this review, I have yet to receive the signed contract. Due to some unforseen health issues that came up and the need for my wife to have surgery. I contacted the company on 8/4/21 to inform them that I needed to cancel the services contracted. I gave them over 7 weeks notice as the installation was not scheduled until 9/23/21. At that point Amy Ortega called to inform me that there is a 3 day cancellation clause in thier contract and since 3 days has passed, I would lose my deposit of $1,225.00. The total contracted price was $4,900.00. Not a bad pay day for doing really nothing. I asked Amy in good faith if there was any compromise we could come to in this matter? She said she would talk to her manager and get back to me. Amy did respond to me in a timely maner only to say that since I only gave them 25% of the contracted price, they would not consider any refund. I guess I should be glad that the deposit was not greater. Obviously this company needs the money more than I do. I will in the near future be purchasing a closet system for my wife and will not even consider using this company. They chose the short term gain over the long term gain of the full purchase. The lawyer in me knows this company has no legal responsibility to do anything in this matter. I do not expect to hear from the owner as it appears they only respond to positive reviews that toot their own horn. I am writing this review to let others know what to expect if unforseen circumstances come up and you need to cancel. There is a difference between legal responsibility and moral responsibility.