Best Flooring Selection in Phoenix AZ

After we bought our first house in Scottsdale, we wanted to work with a home remodeling company that is an expert and they can cover all aspects of what we want in order to renovate the place and make it more modern. We knew there was many options and one of them was Luxury Remodels Company. Although they were quite expensive, we ended up hiring them for the project. Working with their team (Big thanks to Becky and Dave) was an incredible experience, and we knew we had made the right choice for our home. They were very meticulous in the process of design and selections, as well as we were kept well informed thru the entire construction time as our home was being transformed. We love the final results and will continue to refer this company.

KLB remodeled my kitchen and dining room. They were professional and timely in their work. Easy to work with as I added things during the project. I will be using them again when I'm ready to do my bathrooms.

I would strongly suggest that you avoid Diamond Granite and Remolding at all cost. My experience with Diamond Granite and, Daniel Dubei, the owner was an unmitigated disaster from start to finish. For example:

Inordinate wait for product preparation and installation.

When the product finally arrived on installation day the measurements were way off - nothing fit. Either the laser measurements, fabrication, of both, were way off.

The installers were still in my house at 9:00 PM on installation day attempting to make the prefabricated pieces fit.

the bar quartz top was so bad measurement wise that it had to be returned to their shop and completely remade. The excuse was that they were supplied the wrong sink template. Disgraceful and total lack of attention to detail.

It took ten days for them to return and complete the installation. Countless Tucson Granite and Quartz kitchen countertop ads guarantee tear out and complete installation in one day.

I was without a kitchen for the entire ten day period.

They installed particle board on top of my cabinets after the old granite countertops were removed which was thick to the point that it is now exposed under the lip of the newly installed quartz countertops. Disastrous preplanning on Diamond's part which resulted in a very poor outcome that will have to be addressed with exposed moldings. Zero attention to detail again.

My original sinks were porcelain over cast. They were replaced with synthetic sinks in the new quartz. A step down for sure. Mr. Dubei's response is that the synthetic sinks have a lifetime warranty which I was never supplied with in writing and I wouldn't trust his word at this point with all that has transpired to date.

The oversize bar sink that was installed didn't take into consideration the outside the cabinet garbage disposal switch which is now hanging exposed on the side of the bar cabinets. It will have to be moved to another safe location and I'm still left with the hole in the cabinet that the switch used to occupy. Again, disastrous preplanning and complete lack of attention to detail.

I notified Mr. Dubei, in writing, that he was, under no circumstances, to charge my credit card with the remaining cost due until he and I agreed, in writing, what reasonable compensation would be for the corrections that still need to be made (exposed particle board, re-locating the electric and making provisions for the hole in my bar cabinets) along with the inordinate delay completing what was no more than a one day job and me being without a kitchen for 10 days. He never communicated and definitely charged my credit card when he was expressly told, in writing, not to.

It was my mistake to not take the time read the inordinate amount of one star ratings and blistering critiques Diamond Granite and Remolding and Mr. Dubei have garnered over time. If I had, I would have been duly forewarned and avoided the grief I experienced employing
Diamond Granite and Remolding and Mr. Dubei.

My advice would be to read Diamond's and Mr. Dubei's ratings and critiques on the various contractor review sites very carefully. You will quickly see little attention to detail and preplanning on their part along with the complete disregard for customer satisfaction.

To be fair, the team at Design Lab did get our vision for the kitchen and bath remodel we planned, and their designs did, eventually, work out. HOWEVER, we’d suggest, should you opt for their services, to be very clear about what services they plan to provide and to be certain that they are doing what they promised correctly. In our experience:

1. Design Lab represented themselves as the lead team for our remodel. Without telling us, after we hired the contractor they introduced us to, they signed a contract with the contractor and Design Lab became a subcontractor. This created confusion for all parties throughout the project.
2. We kept the same footprint in the kitchen. Despite this, Design Lab did not measure the existing cabinets correctly. The cabinets they ordered for one wall would not have fit. Fortunately, the contractor identified that issue, but it led to a 2-week delay.
3. There was a gap from design to construction, which was our choice. By the time the project started, the kitchen cabinets we had selected were no longer available. Rather than telling us, Design Lab simply ordered different cabinets they thought we’d like. We didn’t like their choice. This led to a 4+-month delay, during which we had no kitchen.
4. Design Lab often did not order sufficient quantities of materials (like tile, cabinet filler, crown molding, kitchen cabinet knobs). In the deal they made with the contractor, Design Lab apparently maintained control over ordering materials and supplies. This added time and frustration, because projects could not be completed in one visit from the trades brought in by the contractor. All these issues led to completely using the contingency piece of the project budget, even though there was only 1 change order ever made.
5. Design Lab incorrectly ordered the backsplash tile, when they made up for the shortage of the first order. We had 2 different style tiles waiting to be installed, but fortunately this was spotted by the contractor before the tile was to be installed. Design Lab also ordered kitchen knobs that were different from what was in the specs.

All of this made a project the contractor estimated would take 6 weeks ultimately take 8 months!

Megan is amazing at what she does. I never thought about investing in interior design services before, even though I have no idea what I’m doing. But when we had a nightmare insurance claim remodel at our home in Phoenix, I reached out to Megan and she made so many stressful decisions easy for us. We also have an open floor plan which makes design overwhelming. But now after using Megan for all our spaces, our home is more beautiful than I’d ever imagine and functional in new ways for us and our family. I also had no idea what “style” I was , and Megan worked with us to uncover a style we love. I’m so grateful we made the investment with Megan. She goes above and beyond to make sure we were happy with everything and often did site visits to guide us with implementing her design.