Best Commercial Vehicle in Phoenix AZ
Kitchen Remodeling
I would strongly suggest that you avoid Diamond Granite and Remolding at all cost. My experience with Diamond Granite and, Daniel Dubei, the owner was an unmitigated disaster from start to finish. For example:
Inordinate wait for product preparation and installation.
When the product finally arrived on installation day the measurements were way off - nothing fit. Either the laser measurements, fabrication, of both, were way off.
The installers were still in my house at 9:00 PM on installation day attempting to make the prefabricated pieces fit.
the bar quartz top was so bad measurement wise that it had to be returned to their shop and completely remade. The excuse was that they were supplied the wrong sink template. Disgraceful and total lack of attention to detail.
It took ten days for them to return and complete the installation. Countless Tucson Granite and Quartz kitchen countertop ads guarantee tear out and complete installation in one day.
I was without a kitchen for the entire ten day period.
They installed particle board on top of my cabinets after the old granite countertops were removed which was thick to the point that it is now exposed under the lip of the newly installed quartz countertops. Disastrous preplanning on Diamond's part which resulted in a very poor outcome that will have to be addressed with exposed moldings. Zero attention to detail again.
My original sinks were porcelain over cast. They were replaced with synthetic sinks in the new quartz. A step down for sure. Mr. Dubei's response is that the synthetic sinks have a lifetime warranty which I was never supplied with in writing and I wouldn't trust his word at this point with all that has transpired to date.
The oversize bar sink that was installed didn't take into consideration the outside the cabinet garbage disposal switch which is now hanging exposed on the side of the bar cabinets. It will have to be moved to another safe location and I'm still left with the hole in the cabinet that the switch used to occupy. Again, disastrous preplanning and complete lack of attention to detail.
I notified Mr. Dubei, in writing, that he was, under no circumstances, to charge my credit card with the remaining cost due until he and I agreed, in writing, what reasonable compensation would be for the corrections that still need to be made (exposed particle board, re-locating the electric and making provisions for the hole in my bar cabinets) along with the inordinate delay completing what was no more than a one day job and me being without a kitchen for 10 days. He never communicated and definitely charged my credit card when he was expressly told, in writing, not to.
It was my mistake to not take the time read the inordinate amount of one star ratings and blistering critiques Diamond Granite and Remolding and Mr. Dubei have garnered over time. If I had, I would have been duly forewarned and avoided the grief I experienced employing
Diamond Granite and Remolding and Mr. Dubei.
My advice would be to read Diamond's and Mr. Dubei's ratings and critiques on the various contractor review sites very carefully. You will quickly see little attention to detail and preplanning on their part along with the complete disregard for customer satisfaction.
www.diamondgraniteaz.com
Inordinate wait for product preparation and installation.
When the product finally arrived on installation day the measurements were way off - nothing fit. Either the laser measurements, fabrication, of both, were way off.
The installers were still in my house at 9:00 PM on installation day attempting to make the prefabricated pieces fit.
the bar quartz top was so bad measurement wise that it had to be returned to their shop and completely remade. The excuse was that they were supplied the wrong sink template. Disgraceful and total lack of attention to detail.
It took ten days for them to return and complete the installation. Countless Tucson Granite and Quartz kitchen countertop ads guarantee tear out and complete installation in one day.
I was without a kitchen for the entire ten day period.
They installed particle board on top of my cabinets after the old granite countertops were removed which was thick to the point that it is now exposed under the lip of the newly installed quartz countertops. Disastrous preplanning on Diamond's part which resulted in a very poor outcome that will have to be addressed with exposed moldings. Zero attention to detail again.
My original sinks were porcelain over cast. They were replaced with synthetic sinks in the new quartz. A step down for sure. Mr. Dubei's response is that the synthetic sinks have a lifetime warranty which I was never supplied with in writing and I wouldn't trust his word at this point with all that has transpired to date.
The oversize bar sink that was installed didn't take into consideration the outside the cabinet garbage disposal switch which is now hanging exposed on the side of the bar cabinets. It will have to be moved to another safe location and I'm still left with the hole in the cabinet that the switch used to occupy. Again, disastrous preplanning and complete lack of attention to detail.
I notified Mr. Dubei, in writing, that he was, under no circumstances, to charge my credit card with the remaining cost due until he and I agreed, in writing, what reasonable compensation would be for the corrections that still need to be made (exposed particle board, re-locating the electric and making provisions for the hole in my bar cabinets) along with the inordinate delay completing what was no more than a one day job and me being without a kitchen for 10 days. He never communicated and definitely charged my credit card when he was expressly told, in writing, not to.
It was my mistake to not take the time read the inordinate amount of one star ratings and blistering critiques Diamond Granite and Remolding and Mr. Dubei have garnered over time. If I had, I would have been duly forewarned and avoided the grief I experienced employing
Diamond Granite and Remolding and Mr. Dubei.
My advice would be to read Diamond's and Mr. Dubei's ratings and critiques on the various contractor review sites very carefully. You will quickly see little attention to detail and preplanning on their part along with the complete disregard for customer satisfaction.
4840 S 35th St, Phoenix, AZ 85040