Best Remote Monitoring in Denver CO

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I recently purchased a Richmond home and had problems getting internet service at my residence. After several appointments with CenturyLink it was brought to my attention Comcast was pre-wired to the home. Spoke with Ryan who is clearly aware of the problem that CenturyLink is having when trying to install their conduit I would have to pay $140 to have his technician come back out to my residence. It is a know fact as he stated he has met with CenturyLink and it is a two man job to get the conduit through. Because it took two of his technicians to feed the pull wire through, which still did not work ,when the Century Technician arrived he asked me to call and see if they could come out to help and show what was done. Ryan stated they are lazy and he is not going to do the job for them. The issue I have is, had they disclosed this information it would not have taken me a whole week off of work to get internet installed, had they just said go with Comcast because we have all ready pre-wired the home. Big disservice to the homeowner.