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I had a fantastic first experience with Carpenter Heating-Cooling-Plumbing-Electric (HCPE) today. I had a strange partial power outage in my small business medical office over the weekend and I needed to solve the problem before office hours started on Monday morning. I was not able to arrange service with any of the previous commercial electricians who have worked on projects for me in the past. I’d recently heard radio commercials for Carpenter (HCPE), so I called, and they responded quickly. To borrow a sports phrase, the best ability is avail-ability. When I needed help, they were there! When Alan arrived, he patiently listened as I explained the unusual pattern of the partial power outage. He then quickly identified the faulty wire in a place I never would have expected. I appreciate Alan solving the problem and getting my lights turned back on so quickly, but as a physician, I even more value the thoughtful, systematic, and decisive manner in which Alan efficiently diagnosed and treated this electrical issue for me. It gives me peace of mind to know that such a strange electrical occurrence will not happen again. Going forward, Carpenter (HCPE) will be my first call, and I’ll request Alan again too.
With gratitude,
Boris Terebuh, MD