Best Doors in Chicago IL
I hired Budget Right to do several projects for my association building. I also sell real estate and had been recommending them as well. However, my recent experience has not been positive.I've been working with them to get these projects completed for a couple of months now (and all the projects are STILL not completed). I've had to follow up by phone or email many many many times to get bids, get work scheduled, or get responses to simple questions. They sent a bid (after I followed up several times to finally get one) on all the projects, but failed to mention materials were not included. The prices were very high, but the board had voted to move forward anyway. With materials, it was suggested the bid would go up around another 2K- which was an insane amount of money. So, we pared the bid down to necessary projects and approved it. Of the four projects we approved, two of them still are not completed. On one of them, a gutter replacement of a corner piece, they are now saying they can not find a piece to replace it with (they didn't research this before they said they could do it?) and it has been weeks since we approved the bid. The other, installing a motion light on our garage, I've been trying to get completed for 7 days and only got a response today after reaching out over a week. We were told when Andrew arrived the first time we were responsible for ordering the light we wanted (why were we told there would be material runs and costs if we have to provide all the materials?), which we then did, but that could have been communicated long before then as I'd sent the link to the light weeks prior.They've sent confirmation emails that workers will arrive on a certain day and time and they've now shown- when I was waiting home from work to let them in. When I called about that, I was told Oh, he had another job- we're sending someone tomorrow. I wonder who was going to let them in when I hadn't been notified of any change.Horrible, HORRIBLE, communication.Overall, it's been a beast. I'd give them two stars. Andrew was nice.
www.getbrh.com
520 W Erie St Suite 240, Chicago, IL 60654