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Sims & Sons Electric Electrician
I am doing a total bath/laundry room reno that involves adding multiple sinks, adding light fixtures, moving all conduit and plumbing in a wall, moving outlets, new shower valve, new washer pan, dryer outlet, etc. First, the company's website asks you to fill out a form describing your job, then just tells you to call their number to describe it again and schedule an estimate, which seemed like a waste of time. But I called, and Darrell told me he'd get in touch with me Thursday to schedule a visit on Friday. Finally at 9:30pm on Thursday he told me he'd be there between 2:30-3:30 on Friday. Friday I took time off work and waited, finally texting him at 3:48 to ask if he was still coming. He responded that he was on the way. At 4:28 I asked for an ETA, and he told me he was behind and no longer coming, and when he'd said he was on the way he'd thought I was someone else. After taking time off work and waiting two hours, I was pretty upset, but still politely told him that I would've appreciated a heads up earlier that he wasn't coming instead of making me sit there waiting for two hours. Obviously if I hadn't texted him he had no intention of ever reaching out to me to let me know, and he has absolutely zero regard for a potential customer's time. But instead of being apologetic, he was demeaning and insulting, saying I can send you a $5 Starbucks card as an apology. Comes across as *extremely* childish and unprofessional, when you have blown someone off, wasted their time, and cost them money taking time off work, to dismissively offer them $5. I would even understand if I was wasting his time asking for a light bulb to be changed, but this was a relatively big job. My architect told me some contractors are sexist and probably treated me that disrespectfully because I'm a woman, but it's also possible Darrell is just that rude to everyone. Based on his reviews that seem to be mostly about changing light fixtures or fixing leaks, I also wonder if his team is just not equipped for a job of this size so he blew it off, but it also would have been polite to simply say that up front instead of scheduling a consult he had no intention of showing up for.Definitely not someone I would trust to show up for a job, do it competently, or treat me and my home with respect.(And just in case he attempts to claim the offer of a $5 Starbucks card was not an insult but an attempt at a sincere apology and simply the best he can afford, he obviously never sent one, lol.)Edit in response to his reply: 1) Weird that you claim a total remodel is small for you but all your reviews are for replacing light fixtures. 2) Yes we all have bad days, but it still takes under a minute to let a customer know you are having a bad day and won't make it. We could've rescheduled if you'd had the respect to do that. Please explain why you made no effort to notify me. 3) Congratulations on your binders full of women; like I said, I'm also totally open to the possibility you're rude to all genders. That was just my architect's guess. 4) You have all of my contact information, I gave three days before leaving a review, and you still have not reached out to apologize or send any of these cheap regifted gift cards you keep promising, so do not publicly pretend the offer is sincere. 5) How is it odd to let you know blowing me off had actual consequences for me, and a heads up would've been nice?
simsandsonselectric.com
1338 W Eddy St, Chicago, IL 60657
T&D Electrical Contractors | Local & Licensed Electricians Chicago Electrician
I wanted a licensed electrician to set up my expansive office at home where I work with lots of tech. After speaking with them, I finally invested in a generator. They got it all up and running. Now I feel confident knowing I will still have electrical service even if the grid goes down
tdelectrical.net
1122 N Dearborn St APT 17H, Chicago, IL 60610
LND Electric Electrician
Nick is the best! He came to help with a disfunctional/broken breaker main which kept flipping off when the AC kicked on during the summer, solved my problem the same day and charged me fairly! What more could i ask for? Best of all my Ac no longer trips my breaker main now!
www.lndelectrical.com
9500 S Ave L, Chicago, IL 60617
Chicagoland Electri-Comm Inc. Electrician
Clean professional efficient
www.chicagolandfiber.com
7805 S Claremont Ave, Chicago, IL 60620
Mitsubishi Electric Electrician
www.mitsubishielectric.com
300 E Randolph St # 2901, Chicago, IL 60601
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