Best Arch Flash in Charlotte NC

My complaint may not alarm most but it truly upset me. I was contacted by this vendor to repair some outlets that my Home Warranty Company contracted with. The tech called today 10/28 to say they were in my area and wanted to see if we were available for them to come out. At no time during this brief call was I informed of addl’ fees. As I wasn’t home my husband was aware of them coming out and servicing our home. At time of payment we were charged the deductible of $100 (no problem) and a charge to use debit/credit card of $10.75!!!! $10.75 to use my card!!! If I was told of this fee I surely would have gotten cash for payment. $10.75 is outrageous especially during a pandemic for multiple reasons. 1. Covid spread 2. Safety of tech or customer 3. Guarantee tender (no fake bills)

*** Be weary of hidden fees with this company because if they charge $10.75 to use debit card imagine how much they’re overcharging for repairs**