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Clowns!!!! My wife had called Mister Sparky twice to schedule an appointment to have our house evaluated in order to receive a quote for removing the existing knob and tube wiring. First off, the person representing their company on the phone had no concept of what knob and tube even was. Then, they asked us to call back since they were not in the office. After calling back, we were unable to schedule an agreed upon appointment time, so we moved onto another electrical company. This morning I received a call from a Mister Sparky electrician asking if they could come to the house earlier than our scheduled time... Again, we were never able to schedule an appointment due to the inadequacy of their front desk. I already had another electrical company coming out, so I could not accommodate Mister Sparky and told them about our scheduling experience. This afternoon I received a call from their office saying that they show no record of my wife even calling. Hmmmm??? If my wife never called, how did their electrician magically get my phone number and address and know that we happened to be in need of electrical work? Maybe they should get into psychic work instead! This company needs to get their act together-- starting with their scheduler. As an Architect, there are plenty of other good electrical companies I would recommend.