Best Electrical Technician in Seattle WA

Routine heat pump maintenance. The technician was very professional and thorough. They had a tech in training with them who accidentally broke the heat pump. Tech admitted that it was their mistake and told us they'd be back to replace the part as soon as they had it in stock. It was winter. Temps were in the low 30s. We went three days with no heat. They did return and replaced the part as promised.
The issue was that, later, we received an invoice for $300 for the replacement of the broken part. When I called for clarification, I was told that the invoice was actually for the maintenance they had done on the unit. Fair enough, but I suggested that it would be good business to offer a discount (or waive the fee entirely) since the crew broke our heater in the middle of winter which meant three days with no heat. If you took your car to the mechanic for an oil change, and while they worked on it they broke the head gasket, you would expect them to waive the cost of the oil change, right? Al was outraged that I would suggest such a thing. Told me I was looking for a free ride.
In short, the technicians are very professional but the folks handling the business side could take a few classes on business practices and customer service.

Edited: Finally in contact with proncipal to resolve matter.

I cannot tell whether they would do a good job or not, because they have been unresponsive. An elderly family member was confused about the overall cost of the solar panel installation, and is now stuck with a 20-year loan that they cannot pay. The family member was introduced to this company through a popular ad that made false claims about the cost of the installation of the solar panels. Now, Electrical Systems Solutions dba Solar Pros is poised to benefit from the false ad that appears to drive traffic to the company. We would like to resolve this matter amicably but the main operator(s) have refused to respond so far. Beware!

Thanks to Sal, Derek, and Cody for the great work installing 7 infrared heat panels in our daylight basement! The panels are working great and have made a huge/immediate difference in what was a very cold space. We especially appreciate how great the team was with communication throughout the project - they were friendly, professional, and always verifying project details. If you have a project, call them now as they are busy and it took about 6 weeks to secure some time for them to come out!

Trustworthy and dependable!
One night 2 rooms in my home lost power. I tried resetting all switches in the board to no avail. Next day, I called a few electricians and Marvin realized my urgency. No power in kids' rooms is a disaster for a mother.
He stopped by, checked the board, and immediately figured out the tripped switch and restored the power.
I found him to be a very honest person and a very very skilled electrician!
Thank you.