Best Fluorescent Ballast Repair in Phoenix AZ

I ordered a desk lamp over 3 weeks ago and still have not received it. I've called and all their operators were busy. I called later after they closed and was directed to the voice mail; well that was full and could not take any more calls. I'm thinking this company is a shame, they got my money and are not taking any effort to take care of their customers. If I don't hear from them by the end of this week, I'll file a complaint with the Better Business Bureau of Phoenix, Arizona.
I will not recommend anyone doing business with them.

I had the wrong number. There was a live power line that broke and was laying in my driveway. The guy who answered the phone directed me as to who I needed to call. He was very helpful, patient and courteous.

UPDATED review: We were contacted by this business to reschedule and complete the previously discussed work. The two technicians that came out were skilled and very professional. The new light fixtures look great and the guys were able to move a ceiling light and install a fan instead. The requested new power outlet was installed perfectly too. The 4-star review is due to lack of timely communication and the multiple last-minute reschedules. The quality of the work was great otherwise. [][][][][]

[I contacted this business to help us replace some light fixtures/ceiling fan and install a new power outlet for a TV mount. The gentleman I spoke with over the phone was polite and happy to schedule us. The evening before the agreed-upon day of service, he contacted me and said they need to reschedule for another day since they were having issues with their work van. I appreciated the notice and we agreed that he would call me the next day (Tuesday) to set a new time... and then he never did. I messaged him on Wed to try and schedule and we eventually agreed on Friday at 8am. I am typing this review on said Friday at 9:30am - no one showed up and no response by text to my question if the appt is still valid for this morning. I am very disappointed at this rude treatment and the lack of reliability. We thought we were being flexible and understanding, yet we ended with no service and not enough time to get the job done before the upcoming holiday with another company. ]

The best electricians around. They came on such a short notice. They even sent a worker with 24 hours to help with something that didn’t even work.
Thanks again Az State electric.