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When I called GE, I really needed help because a prior contractor really messed up my electrical work in the house. Edmond was quick to respond, made all of the corrections, installed my new electrical panel and professionally installed the heated floors in my basement. He was quick with follow up needs and questions, and provided me with the documentation I needed to pursue legal action in regards to the former contractor (for which he did of his good will and professional courtesy). We will be using GE Electrical in the future for our electrical needs.