Best Home Automation in Indianapolis IN

New home electrical services

You can tell a lot about a company based on how they treat their potential customers prior to being hired for a job. I did not hire ERMCO because their employee(s) provided horrible customer service, over-inflated estimates that were significantly higher than their competition, and showed zero contrition for their lack of professionalism. You can come to your own conclusion on hiring ERMCO for your project. However, you may find in doing so that their Google reviews and estimates have a lot in common along the way.

The insurance is terrible, alot of empty promises

I am extremely disgusted and angered by the lack of professionalism and lack of response from this company. Your company did the wiring for homes on the southside of Indianapolis. My sunroom has been completely without power for a little over 1 week. I scheduled an appointment for Monday, February 21st, a day I had off from work. The receptionist/office manager scheduled me for the time period of 1 to 4. I waited and called at 3pm to verify that someone was still coming out. I was told that some would be here within the hour. Well, as I write this, it is 6:24pm and no one has called or shown up. I've wasted 1/2 a day waiting and missed several opportunities to do things as well as have another company come out to assist. No one, NO ONE, had the descent courtesy to even call to notify me of any changes, etc... I will be sure to not recommend this company to anyone and will report this incident to the BBB.

I can't express enough how angry and disappointed I am that no one even bothered to call or notify me of any changes. I understand that things happen, but to just be brushed off completely? Not acceptable! This was 100% unprofessional and flat out rude!