Best Garage Door in Houston TX

Ohms did some work for me a couple years ago and did an excellent job. So I recently asked for a quote to do some additional work and they were very disappointing to work with this time around. It is unfortunate that their customer service is going to cost them this work and future work with me.The details - They failed to get me the first quote, and I had to call them to find out what happened and to get a second visit arranged. They then failed to show up for the second visit. When I called to find out what was going on, they fabricated a story that I had called them and said that “I was confused and didn’t want to get the work done”. After expressing my frustration, Tonya at Ohms proposed sending me a quote without having to do another visit, and recommended that it would make sense for my situation to split the work up into two quotes to tackle one at a time. The quote I received was not split and was incorrect in a few places. When I asked her to make the corrections, part of which was reducing the scope of work, she increased the cost by 30% in the updated quote, citing that the reason was efficiencies lost by having to make multiple trips (Ohms is 10 min from my house). She then lied to me for a second time when she stated that she never recommended multiple trips. It was at this point that I chose to go with another service provider.