Best Bathroom Design in Phoenix AZ

So I called them up to get a quote for a project. Unfortunately, it was something that they don't really do, but they were upfront about that and honest with who I should try to contact. I truly appreciate their honesty, and will definitely use them in the future for home remodeling projects.

Instead of just saying that they didn't want the job, they sent me an estimate for half the current value of my home; including $15k for a full bathroom remodel that requires no demo and the installation of 25 square feet of floor tile, a vanity, and a toilet, all of which has already been purchased. Even with markups I struggle to comprehend the hourly labor rate their subcontractors must charge.

Update: the PM and estimator were shown the purchased materials and design plans when they came to the home visit. I had to ask for the estimate, over 48 business hours after the home visit, and was given a quote of $147,500 for the work on my 900 square foot home. I felt insulted and judged unworthy of their services. Their response to this review didn't help.

Keith is a straight forward, honest contractor which is hard to find these days. Will recommend him to anyone that asks.

They do great work

JM Contracting was recommended to us by a friend as detailed, trustworthy and honest. Josh and his team were great. The tile work is beautiful. They had great suggestions to help with cost. In comparison JM has saved us $10k at least. We have a superb new bathroom and kitchen in our Phoenix home. The renovation was completed with the utmost professionalism, minimal dirt and disturbance to the rest of the house. They were a pleasure to work with and I have no hesitation whatsoever in recommending this business to anyone wanting a trouble-free quality renovation.

Great quality, fun yet professional service. An excellent builder!

These guys are awesome!

Had them build a simple pergola in the back yard. They did awesome! Took about 3 days to complete including paint

Great service!!!!

Using a general contractor like Innovative Custom Contractors is a great experience! Not only are they professional and transparent with pricing and communication, they can help with any remodel project, remediation needs; they can even help you with a new or remodeled pool! One stop shopping for these services makes life so much easier!

Jim is the best of the best! Many years of experience and knows what he is doing. The entire staff is a pleasure to work with.

The owner colten is very respectful, very professional and delivers on everything he says he will do. Couldn't ask for a better experience.

Definitely has an attitude problem
Rude and sarcastic. Do not call this company. Save yourself a headache!

Buyer Be Ware! ABC was hired to execute repair work at our residence as a choice from our Insurance provider. Unsatisfactory work was completed and more damage than repair was done. After numerous calls and unsatisfactory or no response, we refused to let ABC in or near our home. The repair work had to be completed by another contractor.

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.