Best Bathroom Design in Phoenix AZ

Had the unfortunate displeasure of using Go To Services.
Communication to you as a customer is terrible. Even after repeatedly asking for communication, long lengths of time went with no response just for me to reach out again. Communication within the company is also very poor. Empathy and assurance are no where to be found.
Some contractors will be sent out by GoToServices that they contract with, the work is not actually always done by them, just so you are aware when possibly planning some type of repair. Don’t always believe them when they say “we are sending out one of our best people” yet a company truck will pull up for a different business. Can be very… “snake in the grass” with wording and approach. Listen carefully.
VIDEO RECORD ALL REPAIRS AND COMMUNICATIONS WITHIN YOUR HOME. I unfortunately did not. People will say that communication never happened, items will be broken and you need to supply proof of them damaging items. Yes, some things were owned up to and taken care of but others are ignored.
Project was not completed. Left over work to be completed. Left over trash after EVERY visit. Promises to clean after repairs, that never happens.
Took a repair that should have been done within a couple weeks and have now gone 5 months with no resolution. Contractors sent out continue to damage items or other parts of the home unrelated. Company now stating that no resolution is available and they are ending communication based on actions.
If I ever have a choice to go elsewhere, it’s high on my consideration list considering my most recent experience.

This is the first time I've ever written a review but these guys were awesome. We had significant water damage in the home and were pretty stressed out about it. They showed up less than an hour after we called and cleaned everything out. Moved all of our stuff blocking the damage and then put it back just like before without a single scratch. Super easy to work with, very professional, fair on pricing and did a fantastic job - can't recommend them enough

Ken and his team did an INCREDIBLE job. They were so efficient, respectful and great to work with. Ken is an excellent communicator and the project was seamless. We had our entire home tiled, wall replaires/painted, an additional room added to our kitchen, partial bath remodel and a total kitchen remodel. Our home looks better than we expected and we cannot say enough positive things about Acuity. We hope to work with Ken and his crew again in the near future.

Great water damage company. Highly recommend!

The guys did a fantastic job and went above and beyond with their attention to detail, communication, and overall performance. The team the worked on my home was Tom u, Andrian, Dennis, Kevin, and Amro. I would use them again for certain.