Best Residential Fence Installation in Phoenix AZ

This is one of the worst companies my wife and I had to deal with. To preference is, we did not have work done on our residence by Cesar and Brandon, but we dealt with them in Dec 2020, on a bid to repair water damage. Cesar has since apologized for Brandon and himself, but we feel we needed to post a review, so others are aware of our experience. Long story short, it started with Brandon being pretty aggressive over the phone, he pressed to get our home owners insurance policy number and sign a work order even before he got to our home, when initially it was a phone call to understand what the damage was exactly. He did not appreciate my rebuttal and refusal to do so.
The three of them show up 45 minutes late, unannounced, leave their loud truck running outside with the trucks lights shining on the neighbor’s home/windows, super awkward and enter our home. They go into scare tactics of the amount of mold present (no proof) even after it was a small water leak, that was turned off right away by the way. They talked about having to tear out the downstairs wall, get some fans on it to dry it, it’s a serious health risk, etc. The kicker is, they go upstairs to inspect the bathroom, my wife who is clearly pregnant, was winded when they got to the second level, as well as the others, and they asked, “Are you bloated?” Unreal. While upstairs, they said they’ll have to tear apart the tile, inspect the under flooring and that it’ll be about a 1 month job and cost between 5-10,000 dollars. We were flabbergasted at these happenings.
Brandon and Cesar called me the next day, asked what my thoughts were and if I’d like to move forward. I said no, listed off what happened above, in particularly the poor taste comment towards my wife, and he said, it was an ice breaker, it was a joke. That he’s also working on Brandon and helping him become more professional. Well, my wife didn’t think so. I then explained to him and laughed in doing so, that you gave me a 5-10,000 bid, that it’s such a huge difference, and continued to laugh about, it’s not like it’ll be 2,500 to 3,000 and that you didn’t even write out a bid or email me a bid like the other companies did. At that point Cesar said, “You have some sort of demons or something? I’ll pray for you tonight.” I couldn’t believe it at that point, on exactly what I just heard and it was over with.
During this all, Cesar continues to preference they have 5 star reviews, but I’m not buying it, if you look, they’re mostly from users posting for the first time or second time. I get the feeling they’re paying for fake reviews. But what do I know, you be the judge, but I’m just honestly telling you what I experienced.

I had the whole 5-10000 dollar bid, fixed for $550, a week later by a trusting small business, who couldn't have be more honest. And he said there was no mold! ha ha

They don't seen to know when insurance claims get approved. I met with Randy on 11/5 and had to make over 6 calls over 2 months, just just to get an update on the estimate.
I was told on 12/16 we were waiting from.state farm yet state farm approved it on 12/7!! Their response was it was state farm and sedgwicks fault .they got their check and cashed it on 12/16. This is without me even knowing the price.

Today I get a call to tell me they have to now get a new contractor to come look. When I ask why , I'm told they will need to see the types of materials they'll need. When I asked if that's in the estimate she told me they don't give the workers the estimate.
I asked how does that contractor then know the estimate to stay within? She then tells me I refused anyone to come out and hung up! I've waited patiently for over 2 months just for an estimate. my frustration, doesn't stem from having some one out to repair it. My frustration is this company doesn't seem to want to fulfill the job they've been contracted to do and paid for! I'm happy to receive a refund back to the insurance company for the work not done but I have a lack of faith that they will even refund it timely seeing as it took over 2 months just to communicate an estimate! I see by other complaints they've done this to others recently.

If I had the ability to pay a bit more to have these guys do this project I wouldn’t even hesitate. We were so impressed with them! Excellent communication, so knowledgeable, organized, detailed estimate with photos, courteous, responsive… the whole package. They will be my first call when we start renovating. You can tell they are good at what they do and take pride in their craft.