Best Deck Painting in Phoenix AZ

Currently working with this company after the condo complex I live in had major water damage. Only on day 3 with them and it has been a nightmare trying to get any information. Day 1 I signed their papers to do the work, was told they would be in my unit that day to pull up soaked carpet and check the walls for moisture. No one ever showed up, no phone call, no email, no communication of any kind. Day 2 After apologizing for not showing up on Monday, (they said they thought I went with another company even though they had SIGNED paperwork from that very morning) told me they would definitely be at my unit first thing Tuesday morning. 11am Tuesday I still had not seen or heard from anyone-finally they roll in at 11:30, I have to wonder what company believes first thing in the morning is almost noon?! Day 3-Was told they would be here to remove wet drywall-guess what, nobody shows up, no phone call, no email, no communication of any kind. I call Jason at 3pm he says he will call me back in 15 minutes. Big surprise, no call back. I call again at 4pm and he offers no reason for the no-show today, but assures me they will have people here at 9am tomorrow. I'm not holding my breath. Hoping day 4 goes better, but at this point I could not ever recommend this company to anyone, and I will be making sure my neighbors that are considering using them for the rebuilding process hear this story. I understand if they are short of staff and getting work done may take longer, I'm fine with that. But be honest, tell me you can't make it today, tell me we need to schedule it for another time. Constantly being told lies, or simply not communicated with at all is not a very good start, apparently they are not too concerned about repeat clientele. I'll be happy to update this review should they decide to rectify this situation.

Fast response. Was professional and knowledgable about how to dry my kitchen as quickly as possible after a water leak.

Honest. Affordable. Involved in his community.

My experience with Kowalski Construction was very rocky. The project manager did not have experience in the managerial side and wrote a scope with a price and completion date that we both signed off on. I always included a delay penalty. The project to be completed in 15 days and had a dollar quote. This was in March, and in May I was still trying to get my project complete. The PM kept changing the quote (6 total), cancelling appointments, cancel city inspections, cancelling workers and was totally disorganized. The owners were made aware of this and chose to do nothing.
Overall the workers were very conscientious and courteous and did great work, it was just the disorganization of the PM that made it a painful experience.

Owners response said I changed the scope, Never! did I change the scope. I gave a scope on day one and the PM was the one who decided to do changes, 6 to be exact. He handed me a contract in March that will take 15 days and when I had to go home in April, it was no where near done, if this is what he is referring to. I did not make ONE change to the project. I asked that the PM be taken off the project when I saw how inept he was, but the manager told me he would guide him and that did not happen. Example, the water damage was on a 10 ft wall and no where near a corner, yet he said he needed to break down the wall in the library to fix the leak. I said no and when they tore down the wall in the bath, it was at least 3-4 ft away from the library wall. He was ready to tear down if I had not stopped him. The PM cancelled the workers for days at a time, he cancelled the city inspector making all of us sit and wait because he couldn't coordinate it with another project.
This is 100% Kowalski actions, they seemingly want to blame me. The less than full payment was the delay penalty I always build into my construction contracts. Then I was more than generous!