Best Water Connections in Durham NC

We are so glad we contacted Bar D Plumbing to repair an outdoor water line break. Dalton was friendly, helpful, professional, and knowledgeable. He was able to fix the problem quickly and patiently answered our questions. The price was very reasonable, too. We would not hesitate to contact them again when needed. Thank you!

We had to have our bathroom and shower faucets repaired, and Ryan, from Dr. Drain, as always, did a great job. He helped us get the expensive parts needed for the repair sent, free, from Moen, under warranty, as we were the original homeowners. We wouldn't have known this warranty protection was available, much less how to go about applying for it. He did all the work for us. When the parts came in, he did a beautiful job installing the new faucet components and at a reasonable price. We have used this company for years, and the plumbers they send out are inevitably polite, professional, willing to explain repairs in detail, and ever consistent in steering us away from unnecessary repairs. Dr. Drain has a highly competent team with integrity that is hard to match these days. I very highly recommend them.

My water spigot out side was about 30 years old and started leaking. I called Rooter and Justin showed up to my house fairly quickly. He replaced the spigot, saving me from a high water bill. Justin was very professional and explained everything in detail. Thank you Justin and Rooter!

I recently had the pleasure of working with Dr. Drain Plumbing, and the exceptional service they provided when I needed help diagnosing a leaking shower. I originally found them through a referral from Angie’s list and after reading through the large numbers of highly praising online reviews on Angie’s list, BBB, google, and yelp. I can attest that the high praise of all their online 5-star reviews is very well earned. From start to finish, my experience with Dr. Drain Plumbing was nothing short of phenomenal, and I would highly recommend this company to anyone in need of plumbing services.

First and foremost, Dr. Drain’s turnaround time was remarkable. After contacting them, they were able to get a service technician out to my house within just one day. This quick response time was incredibly impressive especially considering this was not an immediate emergency and many other service businesses in the triangle are often booked a minimum of a week or more out.

What I appreciated most about Dr. Drain Plumbing, however, was their honest and patient approach to their business. Initially, I was prepared to have them cut open drywall to inspect pipes as a precaution, but the technician, Ryan, talked me out of it because he believed it wasn't necessary. This level of honesty and integrity was refreshing and ultimately saved me a lot of money. What's more, the service call ended up being free of charge, which was an unexpected bonus. A lot of businesses won’t hesitate at the chance for an easy upsell or to charge for unnecessary work, Dr. Drain is definitely not one of those businesses.

Speaking of Ryan, he was a pleasure to work with. He, along with everyone else I spoke to at Dr. Drain, were extremely friendly, helpful, and patient. Ryan answered all my questions and took the time to explain what he believed was the underlying cause of the leak (an issue with the drain pan) and what my next steps should be in terms of getting the contractor who originally installed it back out to my house to fix it. While he was here, I also got into an extended conversation with him about the costs, work involved, and pros and cons of replacing our gas tank water heater with a gas tankless heater (and the pros/cons of gas vs electric tankless heaters). Since we first moved in, switching to a tankless heater has been on our list of changes we’d like done, and after talking with Ryan about it, I’m now strongly considering having them come back and do that for us sometime very soon.

Overall, I cannot recommend Dr. Drain enough. Their short turnaround time, honest approach to their business, and friendly, helpful team made what could have been a stressful situation into a smooth and positive experience. If you're in need of plumbing services, do yourself a favor and give Dr. Drain Plumbing a call. They truly deserve all five stars!