Best Commercial Buildings in Durham NC
I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.
4611 Hillsborough Rd building 200, Durham, NC 27705
Edit to add: after a lot of back and forth, it was discovered that the consultation decisions were not communicated to the office or sent on to the warehouse, which is why the first faucet was nothing like what I asked for. After texting Mr. Sparrow directly, a suitable replacement faucet was found and installed. I recommend trying to get in touch with Mr. Sparrow directly as he worked to get everything right. The other people seemed less interested in what I wanted and more in just getting a job done.
Not only did it take 2 weeks from consultation(which they were late for) to scheduling the install of my kitchen faucet, they didn't confirm with me the choice of faucet. It took a week to get someone scheduled to come in, then he didn't show up to work on the day. Had to reschedule for another day, their office scheduled for a time I wasn't available despite me confirming over the phone a different time. After another rescheduling, he installed a faucet I don't like that was not what I discussed during the initial consultation a month ago, and he left the old sprayer hose in place because he didn't have the part to cover the hole it would leave. Absolutely do NOT recommend, under any circumstances, you use this company.
Not only did it take 2 weeks from consultation(which they were late for) to scheduling the install of my kitchen faucet, they didn't confirm with me the choice of faucet. It took a week to get someone scheduled to come in, then he didn't show up to work on the day. Had to reschedule for another day, their office scheduled for a time I wasn't available despite me confirming over the phone a different time. After another rescheduling, he installed a faucet I don't like that was not what I discussed during the initial consultation a month ago, and he left the old sprayer hose in place because he didn't have the part to cover the hole it would leave. Absolutely do NOT recommend, under any circumstances, you use this company.
305 W Weaver St, Carrboro, NC 27510
Replaced 2 cut off value and replaced pipe that leaked
Durham, NC