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Buds was very prompt and professional. From the no pressure sales tactics, to the very knowledgeable salesman Steven M. They gave us options on replacement units and provided us the necessary time to ask all questions either that day or over the next few days. Once we made the decision to go with them they put us in the schedule and a week later they showed up at their scheduled time exactly. They didn’t have other calls to go to before or after us they were designated that day for our new HVAC install. They cleaned everything up after they finished and conducted a brief training and walk through of the system! They then promptly the very next day sent us the confirmation of the product warranty registration. I truly believe in a world that is only trying to get the most amount of money for the least amount of work. Buds remembers what’s most important and that’s their customers! I highly recommend Buds as we have tried Michael and sons and A1 with disappointment abounding. When other companies don’t appreciate your business Buds will.