Best Smart Thermostats in Chandler AZ
I will never use them. We bought a house and had them put a new ejector pump in the basement during the inspection process. Actually the buyers agent hired them because he knew the owner. After living in the house about a month I noticed the holding tank overflowing, so I thought something might be wrong with the pump, so we got a hold of the agent who told us who the plumber was. I called the plumber and they were friendly on the phone, and the said they would come check it out and it would be under warranty if they installed it wrong, or if it was a part malfunction. So the plumber came out and he said the valve was shut off above the pump, and now the pump is either jammed or ruined because someone shut the valve off. So he kept asking if I had a home warranty and it would be covered under that. I told him that I don't have a home warranty and I never shut the valve off and the only one that would have any reason to shut it off would be the person that installed it. He insisted that it wasn't him that turned it off, but he would talk to the owner of the company and see what they would do for me. After talking with the owner or manager we got an estimate of almost 700 dollars to fix it if it was clogged and about 1000 if they had to install a new one. So we talked to the listing agent who hired these plumbers and asked if there was anything he could do. He called the owner who he knew and Pulled some strings. They said they would fix it for about 400 dollars if it was clogged and still be about 1000 if it had to be replaced. Well I was very disappointed in their so called warranty, and they wouldn't give the benefit of the doubt that it was their mistake. Even though it would have only taken an extra 20 minutes out of the technicians day to pull it out and fix it they wouldn't do it. So I decided to pull it myself and sure enough it was just jammed and probably stopped because of thermal overload. So needless to say they would have had a happy customer if they would have made even a small attempt to fix the issue, but they wanted 400 dollars to do a 10 to 20 minute job, and they acted like that was doing me a huge favor. Even though it was probably their mess up in the first place.
3400 N Arizona Ave #106, Chandler, AZ 85225