Best Emergency Response in Wichita KS

In had two recommendations from co-workers for this company. I first called over a month ago, was told someone would call me. Several days later, I called again. This time, they set up an appointment. Jack came out and looked at things. After several days of hearing nothing, I called and was told that Jack wanted to confer with another guy, who had been out. I finally got a call back that Jack needed to come look again, or get me to send some pics. I sent pics and said that if he wanted to come out again, to let me know. A week went by with no contact. I called and left a cell message with Jack. No response, so I called the office. The person I talked to said Jack needed to contact me about coming out again, and that he would check with him. 24 hours later, I hadn't been contacted, so I called the office again. Talked to the same person. Told him it hard nothing. He said he had talked to Jack, but would check what was going on. It's now almost another week later, and still no contact. I give up.