Best Line Repairing in Washington DC
Plumber
Do not use MH Barnes for Heat Pump Hot Water Heaters. We had them install an AO Smith water heater 22 months ago. They had promised a unit with a 10 year warranty and delivered a unit with a six year warrantly.
After six months the heat pump portion of it failed. They could not diagnose it. They sent out a junior person when it failed who knew nothing about heat pump hot water heaters. We called repeatedly for follwo up after this one visit. Barnes did not return phone calls.They did not help us with a warranty claim.
After we reached out to AO Smith directly, they helped us diagnose the failure using two simple thermometers and the software on the heat pump. AO Smith offered a warranty replacement.
I would not have Barnes do any work for us again.
mhbarnes.com
After six months the heat pump portion of it failed. They could not diagnose it. They sent out a junior person when it failed who knew nothing about heat pump hot water heaters. We called repeatedly for follwo up after this one visit. Barnes did not return phone calls.They did not help us with a warranty claim.
After we reached out to AO Smith directly, they helped us diagnose the failure using two simple thermometers and the software on the heat pump. AO Smith offered a warranty replacement.
I would not have Barnes do any work for us again.
9347 Fraser Ave, Silver Spring, MD 20910