Best Repairs Back Flow in Virginia Beach VA

The technicians Chris and Shawn were awesome. They did awesome work. But..... after agreeing to have them move my water heater. The in office staff/scheduler did not schedule the electrician to show up. So Chris and Shawn installed my new water heater, had to leave the job half done because the electrician couldn’t make it until the next day. Then after he did his job, I called A1 back. The receptionist told me they “don’t schedule subcontractors (which is a straight up lie), and that they couldn’t get someone back out today”. Mind you this was supposed to be a 3 hr job turned into three days.. it took my husband talking to a project manager to get someone out here to make sure I had hot water. Techs were all great, the electrician was awesome, the guy who gave us the estimate was awesome... But obviously a gap between office and scheduling and actually getting the job done. Overall, happy with the outcome, but if you’re scheduling anything with subcontractors I’d suggest calling the day before to ensure it’s all scheduled.