Best Wet Room in Tulsa OK

So I just got my dad's house who recently passed away. I contacted this contractor to get a bid to add an extension on the house. We made an appointment for today to get a quote on the work at 10am. I requested a follow-up phone call for the day previous which I never got. I did get a phone call a little more than an hour before the scheduled time letting me know that they signed up 3 jobs the day before and were no longer interested in keeping their appointment. I wouldn't have a problem but I changed my schedule and cancelled a job to make room for when it was better for them to meet only to be told not interested. So no, I won't be using this company due to careless regard for other people's time. I kind of see it as a precursor for future problems down the line. Looking at all the 5 star reviews, I can't help but wonder if the problem is because the house is in North Tulsa.