Best Air Conditioner Installation in Santa Ana CA

Is professional

My wife and I had a great experience with Old Towne. Carl Shields helped us get a new A/C system for our home after our old one started giving us some trouble. Him and his team provided great knowledge, excellent craftsmanship, and at a great price against the other companies we were quoted by. Highly recommended!!!

excellent, friendly, prompt service. Our go-to people for plumbing issues.

A Coast Plumbing tech worked on my faulty water heater and was knowledgeable enough to explain various options and scenarios to address it. I opted for a replacement after being pleasantly surprised at the low cost and the fact he could replace it the same day. Amazing service - same day!!! I was very pleased with his work and would definitely recommend Coast Plumbing Heating and Air for any of the services they provide.

Our AC went out during the middle of a heatwave and CW came out same day (Saturday) to diagnose and ultimately come to a conclusion that we needed to replace our entire system. Nick was extremely professional and went above and beyond, customer service skills on point. 72 hours later, I am now enjoying nice and cold AC throughout the house. I would definetly recommend CW and especially Nick for any and all of your AC and heating needs. Thanks again Nick, you the man!

I have used Orange Coast Plumbing in the past for repairs around my house. I will not use them again. I recently had some repairs done to my home forced air heater. It needed a gas valve replaced and a drip leg installed. When the crew arrived, they looked over the job and gave me a verbal ballpark estimate of between $800.00 and $900.00. It seemed high to me, but I don't know about parts and labor, plus we needed to get the work done. I authorized it.During the replacement of the items, the lead man advised me that he could give me a $50.00 discount if I write a favorable review on Google. As I felt things were going quickly and efficiently, I agreed I would after the job is done and I see how the quality is. I was then informed that in order to get the $50.00 discount I would have to submit the positive review before I paid for the job and received an invoice. I felt like I was being blackmailed into giving a positive review. But I did, and I received the discount.At the time of the transaction, I asked for a copy of the invoice showing a breakdown of the work. I was informed that he could not provide an invoice but if I called the office they would send me one by e-mail. I did receive a digital copy of the invoice before the crew left, but it was not a detailed invoice. The Work Description outlined what my concerns were. Then there is a one line description of what was done. It reads, Cost to replace gas valve and add drip leg $800.00 to $900.00. Discount $50.00”. The grand total of the invoice was $809.98.I asked the worker for more detail, such as the amount for parts and labor. He said they don’t provide that information and I would have to call the office. I did, and was informed that they no longer provide detailed invoices. All of the work they do is just a lump sum operation with no breakdown. A particular operation would cost a set cost to include material and labor. I called back to speak to the main supervisor. I was told he was out of the office, so I left a message. He called me and left a voicemail that sounded like he really didn’t understand my issue. I called back the same day and left a message. (April 2) I have yet to hear from him again.Since they do not provide breakdowns, I decided to check on parts. Home Depot has the gas valve available for $137.75. The drip leg looks like it was built from standard galvanized plumbing lines. Being extremely generous, all parts with tax could have been purchased for $200. Probably much less. This left a total, after the $50.00 discount, of $609.98 for labor. Since their total time, in and out, was just about an hour, that means each worker charged $305.00 each for one hour of labor.Again, I am very disappointed in how this was billed and handled. I feel breakdowns on cost should be provided up front, or at least when the job is completed so it shows the expenditures. I also feel that soliciting a positive review before applying a discount is improper business practice. I will not use Orange Coast Plumbing again.

The master and his assistant came out and very quickly determined what was wrong with my oven. He had the part with him, he replaced it and fixed it within half an hour. He also took the time to explain what was wrong with it and also gave some great tips on using filters (turned out the ones I had were terrible). Great service.