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Best Ductwork System in San Jose CA

Fuse HVAC, Electrical and Plumbing Plumber
2 days to the long weekend and the wife and I rush to the washing room as we could smell smoke !!!

We tried to restart the washer and it seemed to work normally to our untrained eye. But as the saying goes “ No smoke without a fire” ! And since we could not ascertain the cause of the acrid smell, we decided to reach out to Fuse HVAC to come in and check out our washer and dryer and since they were to come in anyway, my wife requested for a check up of Air Conditioning unit and our refrigerator unit as well.

It is well past a decade since we had bought these along with this house and target were all new equipment. And since then , did not have to replace or repair too many of the major appliances. We Did not want to wait and come to know of any surprise expenses after the long weekend, so my wife chose early morning next day itself, which Fuse kindly obliged promised.

Next morning, just before the promised time, wife receives a text with name and photo of the service technician who was to come , one named Chiril.

Chiril arrived on time, duly masked and with shoe covers etc. , the epitome of customer service. He quickly reviews our Washer and very patiently without getting too technical clearly explains what happened to our washer and surmises that a replacement would be our best option. He also patiently discussed the various brand of washer and types in the market and merits and demerits of each, leaving us feeling more confident of our required buy, that we could have ever been. Of course knowing that he could not benefit directly from the guidance (they do not help buy/install/replace new units), made this a very thoughtful gesture and earned him full marks on customer service.

The he quickly moved on to our refrigerator and within seconds removed the fused bulb in the it and replaced it with the one we had brought earlier to replace it. No fuss, no delay, he made quick work out of it , without requiring us to remove all our items from the fridge.

Finally he inspected our a/c unit and found that it was low on Freon gas which he topped off quickly. But he did not leave it at that! He closely inspected the line and found a minor leak in the service port and replaced the valve, which should help the gas for longer period in the future.

All throughout the service call, he was completely respectful of our property and ever ready to share his knowledge and experiences on any of the appliances he was called to inspect.

We will call Fuse in a heartbeat whenever needed next and will insist on Chiril to assist us.

Note that they do not come cheap, but there is immense value for money and each service is clearly priced and detailed out in the bill. In the end you are left with the feeling that your needs were truly addressed!
fuserepair.com
762 S 9th St, San Jose, CA 95112
Fuse HVAC, Refrigeration, Electrical & Plumbing Plumber
I have just certain comments about this organization's staff. You can depend on this association for speedy reaction times, straightforward, reasonable estimating, and first class administration and establishment ability. The laborers were proficient and left the spot cleaner than when they showed up. They will accept my idea for any nearby occupants not looking so great. Extraordinary experience all over.
www.fuseservice.com
3314 Victor Ct, Santa Clara, CA 95054
Fuse HVAC, Refrigeration, Electrical & Plumbing Plumber
Alex is courteous, well spoken, and evidently knowledgable across the range of appliances. He was thorough and effective in diagnosing two appliances and repairing the one practical one with parts he had on hand. Meticulous in cleanliness and clean-up as well.
fuseservice.com
San Jose, CA
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