Best Exceptional Plumbing Services in San Francisco CA

This is the crack the plumber dismissed after opening that much ceiling. This picture was taken by the dry wall guy after the repair by Larratt brothers
He found one crack on one end (only dripping ) and did not find this crack on top of the pipe where I pointed out first “ this is where gushing water came down.”
The plumber said he fixed it so I went upstairs and opened the faucet 2-3 seconds and flushed the toilet once , he was downstairs saying “no leak !” Done . He did not fill the bath tub nor run water to test any further leak .I did not know so I had the ceiling closed ($1000) then my daughter took a bath , gushing water came down . I needed to open the ceiling AGAIN.

Office manager dismissed the issue of not throughly inspecting the entire old pipe , no running water test. I originally asked for compensation for the drywall work which I had to do twice , did not go anywhere. He said the work was done right, nothing was wrong . So I disputed the charge of CC. I got a temporary credit then the owner talked to me finally . Unfortunately Aaron claimed the crack was a new leak , not related to the repair the plumber performed . Look at the exposed pipe and the area of the ceiling opened . How can anyone say they are different leak . I provided all pictures of evidence to VISA and finally they awarded me the credit. The owner told me not to ask for any repair and I am on the nasty customers list . I am very disappointed by his statement “opinion” , “definition” , “fact” ,” I got something free???
I fought this incompetent work because I could not sign the false statement on the form of “release of liability “ when he offered $500 with “ good face”. The fact is that the plumber was not professional. The crack did not appear after his repair , pipe is all connected . It is not a new leak.

This is his last e mail

We can continue to disagree but there is one fact that does remain. That is that you have had new piping installed by us for free. That’s indisputable. The rest is your opinion and by definition is not fact.

Good day
Aaron Gianni

I highly recommend Ros Plumbing. Niall and a member of his team, Fernando, came out to diagnose the cause of a leak, which left me without water for three days. They corrected the problem (replacing an aged pump) the next day. Additionally, they corrected an old issue which resulted in no heat, and installed a new thermostat and garbage disposal unit both of which were no longer functioning. All within five hours! Not only are they talented and efficient and reasonably priced but they are also personable -when everything is going wrong, a nice demeanor goes a long way! Thanks Niall and Fernando!