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Charlie was extremely informative and professional during our appointment. He provided all options available for a service panel upgrade while pointing out the pros and cons of each choice. Additionally, despite not being a part of our original appointment, I asked him for an estimate of the Quiet Cool system and he took the time to go through those options as well.My only disappointment is that my electrical service is underground and the company doesn't provide nor subcontract the trenching service necessary for that type of job. He was able to provide a name of a company that they have worked with in the past but wasn't able to personally vouch for the company's job quality, just that they have worked with them before.

The knowledgeble and respectful techs from ARS Rescue Rooter answered my questions and concerns at each stage of the repair process . Even in inclement weather, their desire to push on was impressive. I was able to view the problem areas and have my questions on the spot. They left the site safely covered at the end of each day.Personnel arrived each day in clean uniforms and with proper equipment.I thank the crew for the excellent job. You will be my first choice, should I require services again.Thank you